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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73245 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136453 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77987 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263378 Views
157 replies
13 likes
I had my subscription paid through my service provider, which has now expired.I want to keep Spotify Premium of course, but when I go to account settings, it says my account is paid through my service provider, and to contact them! But my Spotify acc...
I had my subscription paid through my service provider, which has now expired. I want to keep Spotify Premium of course, but when I go to account settings, it says my account is paid through my serv...
Casual Listener
551 Views
1 replies
0 likes
Good morning, I've moved to the USA, for one year. So as I've changed my credit card, I would like to change my payment details. I've tried to change them, but it says that the new card does not match with the country selected. So I go to my profile ...
Good morning, I've moved to the USA, for one year. So as I've changed my credit card, I would like to change my payment details. I've tried to change them, but it says that the new ca...
Roadie
498 Views
3 replies
0 likes
Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You want to my credit cart detail again and again receiv...
Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You...
Roadie
520 Views
3 replies
0 likes
I had a spotify premium family subscription. They recently downgraded me and my family members to spotify free without ever notifying me. I don't know why they did this and I would like to get my subscription back. I don't understand how they can jus...
I had a spotify premium family subscription. They recently downgraded me and my family members to spotify free without ever notifying me. I don't know why they did this and I would like to get my sub...
Casual Listener
4083 Views
4 replies
0 likes
Spotify is charging me 15 dollars every month, but when i use spotify it doesn't allow me to play the song i want. Is this right?
Spotify is charging me 15 dollars every month, but when i use spotify it doesn't allow me to play the song i want. Is this right?
Community Legend
309 Views
1 replies
0 likes
Hi, I just made a subscription with my family. OK done.But, as I was also subscribed for myself only, I would like to cancel my first subscription.Do you know how I can cancel my first subscription ?
Hi, I just made a subscription with my family. OK done. But, as I was also subscribed for myself only, I would like to cancel my first subscription. Do you know how I can cancel my first s...
Community Legend
273 Views
1 replies
0 likes
all is said. how do I go from personnal account to professionnal.I need to change names, other infos...etc... without loosing all my playlists etc... if I log under a new name. thanks
all is said. how do I go from personnal account to professionnal. I need to change names, other infos...etc... without loosing all my playlists etc... if I log under a new name. thanks
Community Legend
342 Views
1 replies
0 likes
Hi,If I bought premium subscriptions in Poland and move to the UK. Do i have to buy subcription in the UK?
Hi, If I bought premium subscriptions in Poland and move to the UK. Do i have to buy subcription in the UK?
Community Legend
272 Views
1 replies
0 likes
My 2 year free membership for myself and two kids is over today with Rogers. I would like to subscribe to the premium family plan for $14.99/month. I went to the Spotify site to subscribe but it says i'm with Rogers. Do I wait until tomorrow since my...
My 2 year free membership for myself and two kids is over today with Rogers. I would like to subscribe to the premium family plan for $14.99/month. I went to the Spotify site to subscribe but it says...
Casual Listener
306 Views
2 replies
0 likes
I have a spotify account already but recently changed mobile and I think I jave re-registered as I have received 2 texts this month advising that I will be charged.Can you please advise further on what details you need to look into this? Sofia
I have a spotify account already but recently changed mobile and I think I jave re-registered as I have received 2 texts this month advising that I will be charged. Can you please advise fur...
Community Legend
278 Views
1 replies
0 likes
Hello! My family and I are interested in starting up the Spotify Family Plan for Premium. The only problem is, my brother already paid for a year of premium, and he still has several months to go before his next yearly payment. What can we do about t...
Hello! My family and I are interested in starting up the Spotify Family Plan for Premium. The only problem is, my brother already paid for a year of premium, and he still has several months ...
Casual Listener
548 Views
2 replies
0 likes
I recently switched my package to the Spotify and Hulu deal that saves money and combines my account. My Hulu keeps saying “error” after I watch a couple episodes of shows. My show’s also don’t leave my watchlist after I fully watched the episode ......
I recently switched my package to the Spotify and Hulu deal that saves money and combines my account. My Hulu keeps saying “error” after I watch a couple episodes of shows. My show’s also don’t ...
Spotify Star
834 Views
1 replies
0 likes
Hi, guys!A few days ago I got an offer of two months of premium service for free.I read that you were going to charge my debit card with certain amount of money so you can check my it has enough funds and then you'll refund the money. The thing is fr...
Hi, guys! A few days ago I got an offer of two months of premium service for free. I read that you were going to charge my debit card with certain amount of money so you can check my it has enough ...
Spotify Star
266 Views
1 replies
0 likes
My premium trial was due to finish on the 26th of May. Today the 25th I have been charged £9.99. Why is this ?
My premium trial was due to finish on the 26th of May. Today the 25th I have been charged £9.99. Why is this ?
Spotify Star
371 Views
1 replies
0 likes
Can someone from spotify please contact me. I have a direct debit for premium account that I have not set up.
Can someone from spotify please contact me. I have a direct debit for premium account that I have not set up.
Spotify Star
298 Views
1 replies
0 likes
I recently got an email for a 60 Day Birthday Free Trial. I keep on getting offers on a 30-Day Free Trial, most likely because I opened my account in 2016 and used a free trial then. When I try to activate the 60 Day Free Trial, I enter in my postal ...
I recently got an email for a 60 Day Birthday Free Trial. I keep on getting offers on a 30-Day Free Trial, most likely because I opened my account in 2016 and used a free trial then. When I try to ac...
Spotify Star
480 Views
1 replies
0 likes
I was given a 6 month free birthday trial, but the trial only lasted three months and it charged me for the next. I was wondering why that was.
I was given a 6 month free birthday trial, but the trial only lasted three months and it charged me for the next. I was wondering why that was.
Spotify Star
630 Views
1 replies
1 likes
After signing up on the 26th of January, I expected the 60 days to be up in April. Now I checked my account and it says I’ll be charged on the 27th of March. Why is that?
After signing up on the 26th of January, I expected the 60 days to be up in April. Now I checked my account and it says I’ll be charged on the 27th of March. Why is that?
Spotify Star
376 Views
1 replies
0 likes
Hello to all of you over here,Well the thing is I got a 60d free premium trial for my B-Day (april 1st.... no joke same as my issue with The Gift I got is no joke...), so I was thinking how nice of them to give me this !! So I clicked, gave my paymen...
Hello to all of you over here, Well the thing is I got a 60d free premium trial for my B-Day (april 1st.... no joke same as my issue with The Gift I got is no joke...), so I was thinking how nice of...
Spotify Star
426 Views
1 replies
0 likes
So, as you know my date of birth was provided to you when I signed up . However, you have unfortunately failed to send me rewards(60 day free trial for premium) while my father did in fact receive this for his birthday. I WAS going to look into Spoti...
So, as you know my date of birth was provided to you when I signed up . However, you have unfortunately failed to send me rewards(60 day free trial for premium) while my father did in fact receive th...
Spotify Star
231 Views
1 replies
0 likes
