Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192904 Views
123 replies
12 likes
- 192904 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22007 Views
28 replies
4 likes
- 22007 Views
- 28 replies
- 4 likes
Superuser Contribution Quisiera actualizar mis datos de pago a una tarjeta de débito
Buenas tardes, quisiera actualizar mis datos de pago a una tarjeta de débito pero no existe la opción de débito, solo me sale la opción tarjeta de crédito. Como puedo hacer para cambiarlo ya que voy a dar de baja mi tarjeta de crédito.Gracias
Buenas tardes, quisiera actualizar mis datos de pago a una tarjeta de débito pero no existe la opción de débito, solo me sale la opción tarjeta de crédito. Como puedo hacer para cambiarlo ya que voy ...
Casual Listener
7395 Views
2 replies
0 likes
- 7395 Views
- 2 replies
- 0 likes
unsubscribing instantly
i was about to start spotify premium month trial but when i entered the code given and proceeded it messaged me again saying it's been cancelled?anyone able to help? thank u
i was about to start spotify premium month trial but when i entered the code given and proceeded it messaged me again saying it's been cancelled? anyone able to help? thank u
Community Legend
6830 Views
1 replies
0 likes
- 6830 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con mi cuenta
Pagué para tener mi suscripción premium a través de Adyen en un oxxo , teniendo el código de barras en mi teléfono . Se realizó el cargo, pero sigo con mi cuenta gratis Solicito respuesta , soy un cliente frecuente
Pagué para tener mi suscripción premium a través de Adyen en un oxxo , teniendo el código de barras en mi teléfono . Se realizó el cargo, pero sigo con mi cuenta gratis Solicito respuesta , soy un ...
Moderator
6809 Views
1 replies
0 likes
- 6809 Views
- 1 replies
- 0 likes
Premium payment
What will happen if i paid to have a spotify premium but still in 7 days free trial?
What will happen if i paid to have a spotify premium but still in 7 days free trial?
Composer
6711 Views
10 replies
0 likes
- 6711 Views
- 10 replies
- 0 likes
Superuser Contribution Payment confirmation
Hi all,I wanted to get spotify premium for students, so i followed all the steps and uploaded a document stating i was a student. I got the mail that said everything was fine+ a link to confirm the purchase. When i want to confirm the purchase it goe...
Hi all, I wanted to get spotify premium for students, so i followed all the steps and uploaded a document stating i was a student. I got the mail that said everything was fine+ a link to confirm the...
Moderator
6847 Views
1 replies
0 likes
- 6847 Views
- 1 replies
- 0 likes
Superuser Contribution No button to activate Hulu?
The button to activate Hulu just isn't there eventhough it says that I have the Student Spotify and being charged 4.99 plus tax. Spotify works just fine just can't activate Hulu.
The button to activate Hulu just isn't there eventhough it says that I have the Student Spotify and being charged 4.99 plus tax. Spotify works just fine just can't activate Hulu.
Newbie
13979 Views
4 replies
0 likes
- 13979 Views
- 4 replies
- 0 likes
Can't change country of residence or payment method
Hi there, I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first. When I try to change my country of residence they tell me to do so by changing my payment method...
Hi there, I'm trying to change the credit card I'm using for my premium subscription, but it's telling me I need to change my country of residence first. When I try to change my cou...
Not applicable
442 Views
2 replies
0 likes
- 442 Views
- 2 replies
- 0 likes
Subscription
I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot the name, in which I had put for the account and the passw...
I made a random account for Spotify and had got premium subscription under my moms credit card on it but I no longer use that Spotify account so I want to cancel the subscription but I forgot th...
Community Legend
337 Views
1 replies
0 likes
- 337 Views
- 1 replies
- 0 likes
Superuser Contribution Confuse
I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscribe. Please help.
I would like to unsubscribe my 6 months premium on spotify, however my billing is through Singtel. I cant seem to find the 'Cancel' or 'Unsubscribe' button. Do i need to contact Singtel to unsubscrib...
Spotify
486 Views
3 replies
0 likes
- 486 Views
- 3 replies
- 0 likes
Pay for year up front?
I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, taking money when I'm not ready for it. Anyone solve...
I did this last year and subs just expired and want to do it again but cant find the option. As someone with variable monthly income, Im not interested in yet more monthly direct debits in my life, t...
Casual Listener
425 Views
2 replies
0 likes
- 425 Views
- 2 replies
- 0 likes
Took money but there is no premium
Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that spotify took 9,99zł (i live in poland) but i dont ...
Hi my problem is simple. I was trying to activate premium for students and after i did the first step (master card number etc) i canceled every action. When i look on my bank account it shows me that...
Spotify Star
317 Views
1 replies
0 likes
- 317 Views
- 1 replies
- 0 likes
Family account and changing country
HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem to be no way of changing that? I want all the fami...
HI, we have moved countries and i have successfully managed to change the country setting in the family premium account, but the rest of the family members are still on the old country and there seem...
Spotify Star
490 Views
1 replies
0 likes
- 490 Views
- 1 replies
- 0 likes
Trying to cancel subscription but won't allow me
I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month. HELP.
I had spotify before as a student and I was going to switch over from Tidal and didn't like it, trying to cancel subscription but the option is not available, yet I was already charged for the month....
Spotify Star
658 Views
1 replies
0 likes
- 658 Views
- 1 replies
- 0 likes
Two Accounts, Two Charges
About 2 years ago, I opened an account. Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two years ago but that email no longer exists and I don't really ...
About 2 years ago, I opened an account. Canceled it (paid $5.00+ p/m) to keeps playlists, etc.) I've since opened another Spotify account and want to completely cancel the one I opened two year...
Spotify Star
1825 Views
1 replies
0 likes
- 1825 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is raising its prices in Norway
Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, Spotify will be increasing the price of our Premium subscriptio...
Hi everyone, Spotify Staff here. The cost of Spotify varies across select regions. In order to meet market demands and conditions, while continuing to offer a great personalised service, ...
18922 Views
0 replies
6 likes
- 18922 Views
- 0 replies
- 6 likes
Impossible to change my country AND/OR credit card
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit card. I've been trying for several months and it's not working ! I'm no...
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit ca...
Newbie
1809 Views
2 replies
0 likes
- 1809 Views
- 2 replies
- 0 likes
Assinei o plano Premium, e continua free no dispositivo
Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja entrei e sai diversas vezes.
Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja en...
Newbie
915 Views
1 replies
0 likes
- 915 Views
- 1 replies
- 0 likes
Cant start seven day free trial?
I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
Composer
357 Views
1 replies
0 likes
- 357 Views
- 1 replies
- 0 likes
18app
Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inviato una email perché sulla community consigliavano...
Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inv...
Community Legend
1113 Views
1 replies
0 likes
- 1113 Views
- 1 replies
- 0 likes
Premium subscription
I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet? Please help.
I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet...
Casual Listener
1694 Views
2 replies
0 likes
- 1694 Views
- 2 replies
- 0 likes