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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130657 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62255 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
241218 Views
148 replies
13 likes
I bought the premium version and now I would like to reuse the free version. What can I do? And furthermore Spotify deduct me 9,99€ for the monthly payment without even sending an email or something else, can I have my money back?
I bought the premium version and now I would like to reuse the free version. What can I do? And furthermore Spotify deduct me 9,99€ for the monthly payment without even sending an email or something ...
Community Legend
268 Views
1 replies
0 likes
I doubt that my question has been asked in the Spotify community already, but anyways, I have to ask this myself. I've been working at Starbucks for awhile now, but recently, I made a new Facebook account. My old Spotify and fb account are gone, so w...
I doubt that my question has been asked in the Spotify community already, but anyways, I have to ask this myself. I've been working at Starbucks for awhile now, but recently, I made a new Facebook ac...
Spotify Legend
358 Views
1 replies
0 likes
Hello I'm travelling to turkey from France for months and since few days I'm not being logged as premium ! Why ?
Hello I'm travelling to turkey from France for months and since few days I'm not being logged as premium ! Why ? 😞
Community Legend
301 Views
1 replies
0 likes
Bonjour,Je souhaite changer de carte de paiement car un paiement n'est pas passer, mais lorsque j'essaye de mettre a jour le mode paiement je suis redirige sur la meme page en me disant que le paiement n'est pas passe et qu'il faut mettre a jour le m...
Bonjour, Je souhaite changer de carte de paiement car un paiement n'est pas passer, mais lorsque j'essaye de mettre a jour le mode paiement je suis redirige sur la meme page en me disant que le paie...
464 Views
0 replies
1 likes
I recently changed my credit card, and so I need to update my payment method. I know that this is supposed to be done on https://www.spotify.com/us/account/subscription/, where there is an "Update" button underneath "Payment method". But when I click...
I recently changed my credit card, and so I need to update my payment method. I know that this is supposed to be done on https://www.spotify.com/us/account/subscription/, where there is an "Upda...
Casual Listener
1501 Views
12 replies
2 likes
When I'm trying to buy Spotify premium by PayPal i got this message : "W tej chwili nie mozemy zrealizowac Twojej platnosci ani skonfigurowacc wstepnie zatwierdzonych platnosci. Sprobuj ponownie pozniej." (Put it into translator if you can't understa...
When I'm trying to buy Spotify premium by PayPal i got this message : "W tej chwili nie mozemy zrealizowac Twojej platnosci ani skonfigurowacc wstepnie zatwierdzonych platnosci. Sprobuj ponownie pozn...
Community Legend
1811 Views
1 replies
0 likes
i kindly suggest that you add the high school option for the students premium subscription
i kindly suggest that you add the high school option for the students premium subscription
Spotify Star
202 Views
1 replies
0 likes
Good afternoon, i currently pay for Spotify as part of my vodaphone package deal. When I first started the deal I was told to simply log out of Spotify and log back in with my phone number which I did. Although I had done this I am still being charge...
Good afternoon, i currently pay for Spotify as part of my vodaphone package deal. When I first started the deal I was told to simply log out of Spotify and log back in with my phone number which I di...
Community Legend
236 Views
1 replies
0 likes
i was trying to get spotify for students but when it got to the verification page i figured out im not considered a student, so i backed out and went and tried to go get the regular only to find out the student plan took 4.99 from me and i still DO N...
i was trying to get spotify for students but when it got to the verification page i figured out im not considered a student, so i backed out and went and tried to go get the regular only to find out ...
Spotify Star
496 Views
4 replies
0 likes
I'm a student in the Netherlands and I want to upgrade my free account to a student subscription.The problem is that being in the Netherlands most of the debit cards are Maestro and this type of payment is not accepted for the Student Premium. It see...
I'm a student in the Netherlands and I want to upgrade my free account to a student subscription. The problem is that being in the Netherlands most of the debit cards are Maestro and this type of pa...
Spotify Star
1549 Views
4 replies
0 likes
I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. there's the option to "Update." However, when I click on e...
I've recently changed debit cards and need to update my info. I went to the website to try and do this. It offers an options to "update your payment details." Or under my old debit card info. there's...
Spotify Star
740 Views
1 replies
0 likes
I've been charged for this month, but this is my first Premium month. Shouldn't be free?
I've been charged for this month, but this is my first Premium month. Shouldn't be free?
Newbie
347 Views
2 replies
0 likes
Spotify has been charging me twice each month how do I fix it
Spotify has been charging me twice each month how do I fix it
Not applicable
248 Views
1 replies
0 likes
hola¿como estas?la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio.espero te haya servido.
hola ¿como estas? la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio. espero te haya servido.
Roadie
275 Views
1 replies
0 likes
is there any way you can change the payment method to the debit for the student premium pack?
is there any way you can change the payment method to the debit for the student premium pack?
Not applicable
273 Views
1 replies
0 likes
Hello,I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I recently discovered Spotify was offering their Premium Su...
Hello, I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I rece...
Regular
788 Views
3 replies
0 likes
Hi everyone, I have always used my PayPal, that is connected to a bank account, to pay for my Spotify subscription and all of the sudden, I have to give a credit card information to make a payment. The issue is, I don't have a credit card. Is it stil...
Hi everyone, I have always used my PayPal, that is connected to a bank account, to pay for my Spotify subscription and all of the sudden, I have to give a credit card information to ma...
Regular
491 Views
3 replies
0 likes
Charged my card and now I'm negative in my account. I wanted to cancel. How can spotify refund me
Charged my card and now I'm negative in my account. I wanted to cancel. How can spotify refund me
Spotify Star
510 Views
1 replies
0 likes
Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was ich jetzt machen soll? Gruss Prisca
Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was i...
Casual Listener
44692 Views
6 replies
6 likes
I’m having the same problem. It’s premium (not “unlimited” like the rep said lol). It’s simply just trying to update the payment option after clicking ‘subscription’ like the directions say,, but it’s just refreshes/loops back to the same screen. I m...
I’m having the same problem. It’s premium (not “unlimited” like the rep said lol). It’s simply just trying to update the payment option after clicking ‘subscription’ like the directions say,, but it’...
Casual Listener
269 Views
1 replies
1 likes
