Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40161 Views
- 20 replies
- 1 likes
- 40161 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5112 Views
- 23 replies
- 2 likes
- 5112 Views
- 23 replies
- 2 likes
Not receiving my premium subscription
For about a month now I haven’t been receiving the premium subscription I am entitled to through my phone tariff with Vodafone. I spent the last 3 days on the phone to them and they assured me that everything was fine from their end so that must mean...
- For about a month now I haven’t been receiving the premium subscription I am entitled to through my phone tariff with Vodafone. I spent the last 3 days on the phone to them and they assured me that e...
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Phone has Premium, but not PC
Hey guys, I have had spotify premium on my phone for about 2 months now, but when I downloaded Spotify for PC using the same credentials, all my playlist and my premium were gone. Looks like this is a common problem, and am wondering what I need to d...
- Hey guys, I have had spotify premium on my phone for about 2 months now, but when I downloaded Spotify for PC using the same credentials, all my playlist and my premium were gone. Looks like this is ...
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Premium not working
I already paid my premium subscription via balance transfer thru my bank but still not working at the moment. For your immediate assistance please. Thank you
- I already paid my premium subscription via balance transfer thru my bank but still not working at the moment. For your immediate assistance please. Thank you
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Premium to Family
Im currently subscribed to Spotify PH 1yr premium promo but wants to upgrade to family. How do I do that without charging me double?
- Im currently subscribed to Spotify PH 1yr premium promo but wants to upgrade to family. How do I do that without charging me double?
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- Community Legend
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Subscription
I want to please cancel my subscription for trial to premium
- I want to please cancel my subscription for trial to premium
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Subscription cancelled, cant listen abroad notification. Very confused
Hi there, I’ve had spotify for two years now. I’m from Canada and opened my account there. I got two years free with the phone plan that I got, but 16 days ago it ended. I moved to the United States in August and had no issue using spotify. I got my ...
- Hi there, I’ve had spotify for two years now. I’m from Canada and opened my account there. I got two years free with the phone plan that I got, but 16 days ago it ended. I moved to the United States ...
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- Casual Listener
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Solved!! Giftcard Code not readable
I have a Girftcard which is not readable anymore any solutions?
- I have a Girftcard which is not readable anymore any solutions?
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- Newbie
- 3797 Views
- 4 replies
- 0 likes
- 3797 Views
- 4 replies
- 0 likes
cobranca indevida
Solicitei teste de 30 dias e fui cobrado. Como posso proceder? Grato
- Solicitei teste de 30 dias e fui cobrado. Como posso proceder? Grato
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- Spotify Star
- 330 Views
- 3 replies
- 0 likes
- 330 Views
- 3 replies
- 0 likes
My phone wont show I have premium
I just bought premium online but it wont show this on my phone as it still says my subscription is free. I am not able to use the premium funtions. I have tried deleting the app as well as logging off and on again multiple times?? What should I do??
- I just bought premium online but it wont show this on my phone as it still says my subscription is free. I am not able to use the premium funtions. I have tried deleting the app as well as logging of...
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- Casual Listener
- 379 Views
- 4 replies
- 1 likes
- 379 Views
- 4 replies
- 1 likes
Double charged for Student Upgrade
Hey guys, I just decided to get the student premium, now i had to upload documents to prove i was a student and it said they were not good enough so it took me back to the home screen and i had to sign up again, however this time i gave different doc...
- Hey guys, I just decided to get the student premium, now i had to upload documents to prove i was a student and it said they were not good enough so it took me back to the home screen and i had to si...
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Account problems after payment issue
Hi, My credit card expires this month and when trying to add a new one I can't set the unlimited subscription (the one that I've always had). About it now I'm using it as free. Is there any way to solve this? Thanks,
- Hi, My credit card expires this month and when trying to add a new one I can't set the unlimited subscription (the one that I've always had). About it now I'm using it as free. Is there any ...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Problem to connect premium account with fb
Hi,I’ve joined a plan with Vodafone giving me 1year of Spotify premium. When I am trying to connect this premium account with Fb I get an error. I used to use Spotify with fb but with another email. How can I synchronise the connection with the premi...
- Hi, I’ve joined a plan with Vodafone giving me 1year of Spotify premium. When I am trying to connect this premium account with Fb I get an error. I used to use Spotify with fb but with another email...
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
my daughter was to cancel her spotify but she doesnt know her email and password what do I do cancel
How do I cancel my daughter spotify if she dosent know email or password It comes out of my visa and need to cancel it what do I do please
- How do I cancel my daughter spotify if she dosent know email or password It comes out of my visa and need to cancel it what do I do please
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- Community Legend
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Pago de spotify
En pagado spotify 3 veces y no se cambia nada, no me llega el correo y en la tarjeta sale que hecho 3 pagos.Que hago?
- En pagado spotify 3 veces y no se cambia nada, no me llega el correo y en la tarjeta sale que hecho 3 pagos. Que hago?
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes
Email address you provided can not be linked
Hi there, so like I was really broke last week and I couldn’t pay for my Spotify premium then I lost my account, alright! Now I’m trying to reactive my account and it keep saying the email address can not be linked to an active account and when I try...
- Hi there, so like I was really broke last week and I couldn’t pay for my Spotify premium then I lost my account, alright! Now I’m trying to reactive my account and it keep saying the email address ca...
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Account and subscription got cancelled by Spotify
I need help putting my subsription back onto my account. I sent Spotify a message stating “While listening to spotify it closed the app and logged me out. While attempting to login in it kept saying incorrect username or password. It wasn’t so I try ...
- I need help putting my subsription back onto my account. I sent Spotify a message stating “While listening to spotify it closed the app and logged me out. While attempting to login in it kept saying ...
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- 151 Views
- 0 replies
- 0 likes
- 151 Views
- 0 replies
- 0 likes
Student Discount not Working
Hi, I am currently a Graduate student, yet the system is not allowing me to register for the student discount. If I could get some assistance on how to fix this, it would be very helpful. Thank you so much!-Patrick
- Hi, I am currently a Graduate student, yet the system is not allowing me to register for the student discount. If I could get some assistance on how to fix this, it would be very helpful. Than...
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Mail about go update My card
I got A mail that sand i has to update My card, is that Mail safe? Because I have Heard that someone have GOT an message that Was not safe
- I got A mail that sand i has to update My card, is that Mail safe? Because I have Heard that someone have GOT an message that Was not safe
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Wrong country
I buyed 2 Spotify gift cards in Poland while I was in holidays. I have set my account to Poland that I could redeem These cards. It worked but now I'm back in Germany and would like to set ist back to Germany, so I could see the german playlists agai...
- I buyed 2 Spotify gift cards in Poland while I was in holidays. I have set my account to Poland that I could redeem These cards. It worked but now I'm back in Germany and would like to set ist back t...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Spotify premium
Hi,I got this mail that offered me free Spotify premium for 6 months. I followed the directions and did everything I was supposed to DO. But i Still haven't got My premium!??
- Hi, I got this mail that offered me free Spotify premium for 6 months. I followed the directions and did everything I was supposed to DO. But i Still haven't go...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes