Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124396 Views
- 81 replies
- 10 likes
- 124396 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14871 Views
- 27 replies
- 2 likes
- 14871 Views
- 27 replies
- 2 likes
Unauthorized Charge
I went to sign up for Spotify Student Premium last night & it said it was having troubles with my payment method so I exited out of the window & didn’t try again. This morning I have a pending transaction for Spotify Premium but I don’t have the acce...
- I went to sign up for Spotify Student Premium last night & it said it was having troubles with my payment method so I exited out of the window & didn’t try again. This morning I have a pendin...
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- Spotify Star
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Spotify taking £9:99 since 2015 but I’ve never had an account!
Spotify have been taking £9:99 from my PayPal account since 2015. I haven’t got a premium account , tried cancelling but no one gets back to me. Please help me cancel this reacuring transaction and refund my premiums.
- Spotify have been taking £9:99 from my PayPal account since 2015. I haven’t got a premium account , tried cancelling but no one gets back to me. Please help me cancel this reacuring transactio...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Payment
I have been charged for premuim on an acount you guys disabled due to some issues.
- I have been charged for premuim on an acount you guys disabled due to some issues.
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- Composer
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
Solved!! Pay with Paysafecard in Romania
Myself and many others would love to have the option to pay for spotify premium using a one time payment option.Some of us think it's safer this way or for me it's a matter of convenience since i don't have a debit/credit card and i don't plan gettin...
- Myself and many others would love to have the option to pay for spotify premium using a one time payment option.Some of us think it's safer this way or for me it's a matter of convenience since i don...
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- Casual Listener
- 5828 Views
- 3 replies
- 6 likes
- 5828 Views
- 3 replies
- 6 likes
Problems with updating my Payment Information
I just got my new VISA Card and received the notification that i need to update my payment details. As soon as i click on "UPDATE" (under Subscription) nothing happens. It just refreshes the page. I just want to fill in my new VISA Informations and t...
- I just got my new VISA Card and received the notification that i need to update my payment details. As soon as i click on "UPDATE" (under Subscription) nothing happens. It just refreshes the page. I ...
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- Newbie
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Non riescco ad annullare abbonamento premium
Cerco di annullare il mio abbonamento premium ma andando in account mi dice sempre questo:Stiamo apportando piccoli miglioramenti.Riprova più tardi o contatta l'assistenza clienti per gestire il tuo abbonamento. Come posso fare?
- Cerco di annullare il mio abbonamento premium ma andando in account mi dice sempre questo: Stiamo apportando piccoli miglioramenti. Riprova più tardi o contatta l'assistenza clienti per gestire il ...
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- Newbie
- 768 Views
- 1 replies
- 0 likes
- 768 Views
- 1 replies
- 0 likes
Superuser Contribution Error de pago
Tengo fondos y no recibe mi pago necesito ayuda
- Tengo fondos y no recibe mi pago necesito ayuda 😞
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- Newbie
- 356 Views
- 3 replies
- 0 likes
- 356 Views
- 3 replies
- 0 likes
Pay Spotify but no Premium
Am I the only one who is having bills from spotify but ain't premium?
- Am I the only one who is having bills from spotify but ain't premium?
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- Newbie
- 222 Views
- 2 replies
- 1 likes
- 222 Views
- 2 replies
- 1 likes
Superuser Contribution Problem with the pay of my spotify universitary premium
Today i made a universitary premium contract with spotify, and they(spotify) said to me that i need send to them a prove that i study in a university, but i don't have any document of my university, and they already charged on my credit card, and i d...
- Today i made a universitary premium contract with spotify, and they(spotify) said to me that i need send to them a prove that i study in a university, but i don't have any document of my university, ...
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- Roadie
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron premium y aun no me dan el servicio.
Buena tarde. Ayer ingrese mi tarjeta de credito para poder pagar el premium de Universitarios, envie el documento para que verificaran que si estoy en una universidad, pero aun no me ha llegado el correo de confirmacion, y ademas de esto, ya me cobra...
- Buena tarde. Ayer ingrese mi tarjeta de credito para poder pagar el premium de Universitarios, envie el documento para que verificaran que si estoy en una universidad, pero aun no me ha lleg...
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- Roadie
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Superuser Contribution visa wont work
So I was getting my premium account ready but after typing in all the nessescary info, it keeps saying that an error occuredMy card is from a local bank where i liveThanks for helping or guides
- So I was getting my premium account ready but after typing in all the nessescary info, it keeps saying that an error occured My card is from a local bank where i live Thanks for helping or guides
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- Roadie
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Cannot change payment details
I had fraud on my old card and got a new one and when I go to update the payment details, by clicking “update” or “change payment information” on the subscription module it just refreshes the page and doesn’t let me enter my new details.
- I had fraud on my old card and got a new one and when I go to update the payment details, by clicking “update” or “change payment information” on the subscription module it just refreshes the page an...
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- Newbie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Pago en dolares en Argentina
Hola, estaria teniendo este inconveniente. El mes pasado se me cobro los $69 pesos como es habitual pero hoy vi que en lo que respecta a este mes me lo cobran en dolrares y no en pesos argentinos. Hable con el banco y me dicen que el banco factura el...
- Hola, estaria teniendo este inconveniente. El mes pasado se me cobro los $69 pesos como es habitual pero hoy vi que en lo que respecta a este mes me lo cobran en dolrares y no en pesos argentinos. Ha...
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- Newbie
- 4333 Views
- 4 replies
- 1 likes
- 4333 Views
- 4 replies
- 1 likes
Family account
Hi! I have our subscription through Rogers. i pay 19.99 for 3 premium accounts. I would like to switch this and pay Spotify directly for thier family subscription for 6 accounts for 14.99. when i hit get started it said i couldn't do it?
- Hi! I have our subscription through Rogers. i pay 19.99 for 3 premium accounts. I would like to switch this and pay Spotify directly for thier family subscription for 6 accounts for...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Changing the card I have on file for payment
My card I previously had on file expired and the site will not let me change the card I had on file. I'm not sure how I'm supposed to update my payment methods and my subscription is about to cancel me. HELP
- My card I previously had on file expired and the site will not let me change the card I had on file. I'm not sure how I'm supposed to update my payment methods and my subscription is about to cancel ...
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- Casual Listener
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Spotifys' premium price is not as advertised
Hey, I'm from Israel, the price advertised is 19.99 shekels, (about $5.4).. When trying to subscribe to premium it's letting me the price of 9.99 dollars.. Is there something I can do?
- Hey, I'm from Israel, the price advertised is 19.99 shekels, (about $5.4).. When trying to subscribe to premium it's letting me the price of 9.99 dollars.. Is there something I can do...
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- Newbie
- 278 Views
- 2 replies
- 1 likes
- 278 Views
- 2 replies
- 1 likes
Payment method
I have the student premium package with Hulu. I need to change my payment method and it won't let me. Help
- I have the student premium package with Hulu. I need to change my payment method and it won't let me. Help
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- Not applicable
- 233 Views
- 2 replies
- 0 likes
- 233 Views
- 2 replies
- 0 likes
Student account
Hey I have just realised that Spotify has been charging me for the full price for a while now even tho I signed up as a student, I had used UNIDays but it logged me out and I just changed it back to a student account. Could you possibly get my money ...
- Hey I have just realised that Spotify has been charging me for the full price for a while now even tho I signed up as a student, I had used UNIDays but it logged me out and I just changed it back to ...
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- Not applicable
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Student plan did not activate and i was debited twice.
Hi, I tried activating the student plan and after filing in my details it kept looping and I tried again yet it did not go through. I later noticed I was debited twice. How do I rectify these?Thanks.
- Hi, I tried activating the student plan and after filing in my details it kept looping and I tried again yet it did not go through. I later noticed I was debited twice. How do I rectify these?...
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Student subscription with headspace
Hi ,Is it possible to get the headspace bundle with student premium subscription ?ThanksDave
- Hi , Is it possible to get the headspace bundle with student premium subscription ? Thanks Dave
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- Newbie
- 4031 Views
- 7 replies
- 0 likes
- 4031 Views
- 7 replies
- 0 likes