Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90864 Views
- 56 replies
- 5 likes
- 90864 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11416 Views
- 24 replies
- 2 likes
- 11416 Views
- 24 replies
- 2 likes
Superuser Contribution i cant pay my premium account
Till yesterday i've been trying to pay premium account, but no credit card accepts, just let me know that there is a failure in payment, I went to their help options and I read that if I had this kind of problem I would go to cancel my premium accoun...
- Till yesterday i've been trying to pay premium account, but no credit card accepts, just let me know that there is a failure in payment, I went to their help options and I read that if I ha...
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- Casual Listener
- 237 Views
- 2 replies
- 0 likes
- 237 Views
- 2 replies
- 0 likes
BROTHER REMOVED FROM SPOTIFY FAMILY
My brother, who lives with me, on the same house, has been removed from our family account and I can't put him back in. It says he needs to get a separated spotify premium account but that doesn't make any sense! Besides him, there is our father and ...
- My brother, who lives with me, on the same house, has been removed from our family account and I can't put him back in. It says he needs to get a separated spotify premium account but that doesn't ma...
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- Community Legend
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Paying for premium, not getting it. Have ended subscription and restarted it, still not getting prem
Paying for premium, not getting it. Payment keeps coming out of my account, but no premium. Ended subscription, restarted it, and still the same problem...
- Paying for premium, not getting it. Payment keeps coming out of my account, but no premium. Ended subscription, restarted it, and still the same problem...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Can't remove payment method
Hi all, so my problem is that I can't remove my payment methond. I have canceled my premium subscription, but my friends credit card is still asociated with my account and set as a payment method (yes I don't have my own credit card). I'm affraid tha...
- Hi all, so my problem is that I can't remove my payment methond. I have canceled my premium subscription, but my friends credit card is still asociated with my account and set as a payment m...
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- Community Legend
- 1232 Views
- 1 replies
- 0 likes
- 1232 Views
- 1 replies
- 0 likes
Superuser Contribution 6 mont ha spotify
The person Who i sent 6 months Spotify like a present didn’t receive any communication. Can you help me?
- The person Who i sent 6 months Spotify like a present didn’t receive any communication. Can you help me?
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- Casual Listener
- 331 Views
- 2 replies
- 0 likes
- 331 Views
- 2 replies
- 0 likes
subscription
Hey About a month ago i register to free trial in spotify. And i was planning to cancel my subsription and i forgot then i was charged 129SRP. If i cancel now will i get my charge back?
- Hey About a month ago i register to free trial in spotify. And i was planning to cancel my subsription and i forgot then i was charged 129SRP. If i cancel now will i get my charge back?
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Cancel Account
I have attempted to cancel my account and you keep attempting to withdraw funds from my debet card. It has reached the point of criminal. The next time your company attempts to remove funds from my debit card I will follow-up with the authoritys
- I have attempted to cancel my account and you keep attempting to withdraw funds from my debet card. It has reached the point of criminal. The next time your company attempts to remove funds from my d...
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- Community Legend
- 163 Views
- 2 replies
- 0 likes
- 163 Views
- 2 replies
- 0 likes
Won't stop pending
I have a student's account and I have been trying the card over and over again but my payments just keep pending. I only have one card so I can't try and other card. What should I do? I don't want to cancel my account because it's been pending for aw...
- I have a student's account and I have been trying the card over and over again but my payments just keep pending. I only have one card so I can't try and other card. What should I do? I don't want to...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Discount for High school students
High school student. Opened the wrong Spotify for student discount as thought would be eligible. Don’t have verification and was billed to card. Would like refund or switch to regular Spotify premium with the difference charged.
- High school student. Opened the wrong Spotify for student discount as thought would be eligible. Don’t have verification and was billed to card. Would like refund or switch to regular Spotify premium...
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- Spotify Star
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Superuser Contribution it won’t accept my card ??
So I had premium . I got a new MasterCard sent to me since mine expired . Then my premium went away . I have activated it and talked to my credit card company 3 times now . It works on other sites/companies that I am subscribed to . Everytime I enter...
- So I had premium . I got a new MasterCard sent to me since mine expired . Then my premium went away . I have activated it and talked to my credit card company 3 times now . It works on other sites/co...
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- Casual Listener
- 280 Views
- 3 replies
- 0 likes
- 280 Views
- 3 replies
- 0 likes
Superuser Contribution can't unsubscribe from premium
Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im on premium.Cant find option on the app to unaubscrib...
- Please help.I've been trying to unsubscribe from premium since i am barely using the app.When i check my account on spotify web it says that im on free subscription but on the app itself it says im o...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution cant subscribe to premium family because the location from the card is not the same as my country
i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current locationand the address where I receive the card is where I live, so dont know what to do, it is telling me the card is from united kingd...
- i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current location and the address where I receive the card is where I live, so dont know what ...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Cant access an account I am being billed for
I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted. Now I cant log into the spotify account to use or cancel it but continue to be billed the 10 bucks a month. I have tried for month...
- I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted. Now I cant log into the spotify account to use or cancel it but continue ...
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- Roadie
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Method Change
I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubscribe. It still wont accept the expiration month.
- I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubs...
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- Roadie
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Realizei pagamento no cartao e nao estou premium
Gostaria de saber como minha conta fica premium?!ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium
- Gostaria de saber como minha conta fica premium?! ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Payment cancellation not working
I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could cancel it that way , but again it’s not there. Mone...
- I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could ...
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- Composer
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Solved!! Subscription through Rogers
Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists that the current users have under my previous Rogers account?T...
- Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists th...
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- Spotify Star
- 353 Views
- 3 replies
- 0 likes
- 353 Views
- 3 replies
- 0 likes
Superuser Contribution No acepta pago con tajeta
Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras dos tarjetas de bancos distintos y no acepta el pago. Trate ingresando desde un di...
- Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras d...
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- Roadie
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Superuser Contribution How do I download
Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone into playlists. It’s also took 2 days to download s...
- Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone ...
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- Roadie
- 284 Views
- 1 replies
- 0 likes
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Other
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution Downloaded music disappear
This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
- This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes