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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130649 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62166 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
241086 Views
148 replies
13 likes
I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubscribe. It still wont accept the expiration month.
I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubs...
Roadie
365 Views
1 replies
0 likes
If I cancel Spotify premium before my next payment, would I still be able to use Spotify offline up until the time my next payment was due, or would it just cancel it right away? I would like to know before I cancel it because I don't want to have wa...
If I cancel Spotify premium before my next payment, would I still be able to use Spotify offline up until the time my next payment was due, or would it just cancel it right away? I would like to...
Spotify Star
458 Views
1 replies
0 likes
I have a US premium account and just moved abroad to a country that does have Spotify. Can i use my US account here indefinitely? Or i will need a VPN?
I have a US premium account and just moved abroad to a country that does have Spotify. Can i use my US account here indefinitely? Or i will need a VPN?
Roadie
222 Views
1 replies
0 likes
I need to sign up for premium and just moved to Thailand, so i'm wondering if i should keep my US account or sign up for the Thai one (it's cheaper too).If i sign up for the Thai version will I have the same music I had in the US?
I need to sign up for premium and just moved to Thailand, so i'm wondering if i should keep my US account or sign up for the Thai one (it's cheaper too). If i sign up for the Thai version will I hav...
Community Legend
1284 Views
1 replies
0 likes
Hi i have a big Problem i bought myself 2x 10€ Cards for Spotify Family after i opend the Key code i noticed that its only working for normal Premium can i somehow get my money back or still use Family with it ? Germany
Hi i have a big Problem i bought myself 2x 10€ Cards for Spotify Family after i opend the Key code i noticed that its only working for normal Premium can i somehow get my money back or still use Fami...
Spotify Star
389 Views
1 replies
0 likes
Good day, yesterday I am having a problem logging in with facebook it says error 404.. so tried resetting my password but using my username in facebook.. i just followed some instruction in forum. after resetting I am now able to logged in but all my...
Good day, yesterday I am having a problem logging in with facebook it says error 404.. so tried resetting my password but using my username in facebook.. i just followed some instruction in forum. af...
Roadie
243 Views
1 replies
0 likes
The person Who i sent 6 months Spotify like a present didn’t receive any communication. Can you help me?
The person Who i sent 6 months Spotify like a present didn’t receive any communication. Can you help me?
Casual Listener
451 Views
2 replies
0 likes
I was going to try the student discount but when i payed my 50 DK adn i was going to chose my school it wasent there. Then i remembered that i was not a studen but i was still charged 50 DK. HOW DO I GET MY MONEY BACK? Sorry for the bad english...
I was going to try the student discount but when i payed my 50 DK adn i was going to chose my school it wasent there. Then i remembered that i was not a studen but i was still charged 50 DK. HOW DO I...
Casual Listener
308 Views
2 replies
0 likes
Buongiorno, ho regalato un buono Spotify di 6 mesi ma alla persona alla quale ho regalato il buono non e arrivata mail di conferma.
Buongiorno, ho regalato un buono Spotify di 6 mesi ma alla persona alla quale ho regalato il buono non e arrivata mail di conferma.
Roadie
378 Views
1 replies
0 likes
So I had premium . I got a new MasterCard sent to me since mine expired . Then my premium went away . I have activated it and talked to my credit card company 3 times now . It works on other sites/companies that I am subscribed to . Everytime I enter...
So I had premium . I got a new MasterCard sent to me since mine expired . Then my premium went away . I have activated it and talked to my credit card company 3 times now . It works on other sites/co...
Casual Listener
376 Views
3 replies
0 likes
I am currently using Spotify Premium (Japan). Then I change the country from Japan to Malaysia and i already made the payment for 1 year in Malaysian currency. But nothing changes as I am still using the Japanese version of Spotify. It would be very ...
I am currently using Spotify Premium (Japan). Then I change the country from Japan to Malaysia and i already made the payment for 1 year in Malaysian currency. But nothing changes as I am s...
Casual Listener
307 Views
2 replies
0 likes
I need to buy several gift cards, but I am only able to buy one. First purchase works how it should, but with the second one i get message that my credit card is not working. I am getting crazy whit this. I have tried many times, in different days (a...
I need to buy several gift cards, but I am only able to buy one. First purchase works how it should, but with the second one i get message that my credit card is not working. I am getting crazy whit ...
Casual Listener
341 Views
2 replies
0 likes
Hello! I just paid my 3 month subscription a while ago and i was wondering if how will i know if its processed already???
Hello! I just paid my 3 month subscription a while ago and i was wondering if how will i know if its processed already???
Roadie
285 Views
1 replies
0 likes
Had an email this morning from Spotify saying my latest payment hadn't gone thru. Only reason I can think of is I have recently changed mobile network providers? As there is money in the account and card details are correct. Anyway I logged in and up...
Had an email this morning from Spotify saying my latest payment hadn't gone thru. Only reason I can think of is I have recently changed mobile network providers? As there is money in the account and ...
Roadie
1799 Views
3 replies
0 likes
I have several issues continuing with Spotify. Background : I was previously on my dad's Premium Family plan while I was living with them before moving to Stockholm last year. After moving of course I was no longer able to use that account, stating t...
I have several issues continuing with Spotify. Background : I was previously on my dad's Premium Family plan while I was living with them before moving to Stockholm last year. After mo...
Roadie
665 Views
1 replies
0 likes
Please cancel my subscription of my Spotify and stop deducting on my HSBC card..thank you. Name: (personal info removed) Email ad- (personal info removed)
Please cancel my subscription of my Spotify and stop deducting on my HSBC card..thank you. Name: (personal info removed) Email ad- (personal info removed)
Community Legend
328 Views
1 replies
0 likes
I currently have Spotify Premium for Students + Hulu, and am charged 4.99 a month. However, my account now says that my next bill will be 9.99 and I’ll have a Spotify Premium Account? Why is my account switching when my student status has not, and ho...
I currently have Spotify Premium for Students + Hulu, and am charged 4.99 a month. However, my account now says that my next bill will be 9.99 and I’ll have a Spotify Premium Account? Why is my accou...
Community Legend
942 Views
3 replies
0 likes
Why isn't spotify allowing me to open my hulu account!!! this is irritating! i love spotify and i do not want to cancel my subscription but if they don't fix this mess I will end my susbcription. I already called HULU and they said its on spotify end...
Why isn't spotify allowing me to open my hulu account!!! this is irritating! i love spotify and i do not want to cancel my subscription but if they don't fix this mess I will end my susbcription.&nbs...
Community Legend
320 Views
3 replies
0 likes
Hello, i was premium user with the family offer, wich nobody on my familly used, so i cancelled it to buy a more chepear one, but after i cancelled it i cant buy anymore premium offers. Thank you
Hello, i was premium user with the family offer, wich nobody on my familly used, so i cancelled it to buy a more chepear one, but after i cancelled it i cant buy anymore premium offers. Than...
Roadie
442 Views
1 replies
0 likes
First off I'd like to say I've made some late payments, and I was wondering if that's the issue.But basically my charge date is consistently changing, it began on January 22, then I was charged on February 14, and now I'm being charged on March 3rd. ...
First off I'd like to say I've made some late payments, and I was wondering if that's the issue. But basically my charge date is consistently changing, it began on January 22, then I was charged on ...
Spotify Star
364 Views
1 replies
0 likes
