Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 175077 Views
- 114 replies
- 12 likes
- 175077 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19485 Views
- 27 replies
- 4 likes
- 19485 Views
- 27 replies
- 4 likes
Superuser Contribution PROBLEMAS CON PREMIUM ESTUDIANTE
Hace un par de dias que contrate el servicio de premium de estudiantes, me descontaron el valor solicitado pero sigo sin tener el servicio, incluso hasta me aceptaron la solicitud de estudiantes y aun no cuento con el servicio y aun no tengo el diner...
- Hace un par de dias que contrate el servicio de premium de estudiantes, me descontaron el valor solicitado pero sigo sin tener el servicio, incluso hasta me aceptaron la solicitud de estudiantes y au...
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- Roadie
- 296 Views
- 1 replies
- 0 likes
- 296 Views
- 1 replies
- 0 likes
Solved!! Spotify can not get premium membership
The problem with getting Spotify Premium is that the problem says the payment failed. There is money on the card but I can not help the membership.
- The problem with getting Spotify Premium is that the problem says the payment failed. There is money on the card but I can not help the membership.
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- Spotify Star
- 793 Views
- 4 replies
- 0 likes
- 793 Views
- 4 replies
- 0 likes
Superuser Contribution Porque no obtuve spotify premium si ya pague en el oxxo 1mes
Hola, hace un poco de 3 dias pague en Oxxo una cuenta premium y aun el pago no esta reflejado.¿que es lo que necesito hacer?
- Hola, hace un poco de 3 dias pague en Oxxo una cuenta premium y aun el pago no esta reflejado.¿que es lo que necesito hacer?
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- Roadie
- 1496 Views
- 1 replies
- 0 likes
- 1496 Views
- 1 replies
- 0 likes
Superuser Contribution Premium account!
Hi there! I paid for student premium yesterday but still could not get my premium yet! And no mail! I have sent my Transkript already!
- Hi there! I paid for student premium yesterday but still could not get my premium yet! And no mail! I have sent my Transkript already!
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- Roadie
- 335 Views
- 1 replies
- 0 likes
- 335 Views
- 1 replies
- 0 likes
Superuser Contribution Suscripción con Bancolombia
Hola quería comprar premium de estudiante con la tarjeta e-prepago de bancolombia, quiero saber si es valida para pagar en spotify premium gracias
- Hola quería comprar premium de estudiante con la tarjeta e-prepago de bancolombia, quiero saber si es valida para pagar en spotify premium gracias
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- Roadie
- 5734 Views
- 1 replies
- 1 likes
- 5734 Views
- 1 replies
- 1 likes
Superuser Contribution Pago con tarjeta debito
Buenos días, alguien me podría ayudar explicandome como puedo cambiar el pago de mis suscripción de la tarjeta de credito a la tarjeta debito? Es que no me da la opción de cambiar metodo de pago a tarjeta debito, solo me permite cambiar por otra tarj...
- Buenos días, alguien me podría ayudar explicandome como puedo cambiar el pago de mis suscripción de la tarjeta de credito a la tarjeta debito? Es que no me da la opción de cambiar metodo de pago a ta...
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- Roadie
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Paramètre spotify family
Je n'ai plus accès aux paramètres de mon compte family (enlever, ajouter des membres, modifier mon abonnement..etc) lorsque je me connecte Spotify me dit que j'utilise un compte free alors que je paye bien 14,99€ et que j'ai tous les avantages d'un c...
- Je n'ai plus accès aux paramètres de mon compte family (enlever, ajouter des membres, modifier mon abonnement..etc) lorsque je me connecte Spotify me dit que j'utilise un compte free alors que je pay...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Premium for students
When I just wrote my credit card dates I had to be verified as a student in Italy. Because I dind't have my documents here, I couldn't send the documents Spotify requires, so I decided not to start using Premium before I had them. Spotify claims till...
- When I just wrote my credit card dates I had to be verified as a student in Italy. Because I dind't have my documents here, I couldn't send the documents Spotify requires, so I decided not to start u...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Entered Wrong Email Address for Gift
I gifted a friend 3 months of spotify, however, I emailed it to wrong the address. How can I get a refund and/or get it sent to the right address?
- I gifted a friend 3 months of spotify, however, I emailed it to wrong the address. How can I get a refund and/or get it sent to the right address?
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Solved!! Spotify premium for family in Israel
Hi, I'm using Spotify in Israel and I want to have a premium account with my family, but family premium is not available in here... When will it be available?
- Hi, I'm using Spotify in Israel and I want to have a premium account with my family, but family premium is not available in here... When will it be available?
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- Spotify Star
- 3630 Views
- 3 replies
- 4 likes
- 3630 Views
- 3 replies
- 4 likes
Solved!! Payment from upgrading Premium to Family plan
Hi, I am a premium onwer and just get charged for the next month subscription. I would like to change from premium to family plan (I will be the owner of this family account as I will be paying for it). So I wonder how does spotify charge/refund me g...
- Hi, I am a premium onwer and just get charged for the next month subscription. I would like to change from premium to family plan (I will be the owner of this family account as I will be paying for i...
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- Casual Listener
- 869 Views
- 2 replies
- 0 likes
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Premium
- 869 Views
- 2 replies
- 0 likes
Important Problem
They charged me Spotify for students when I did not request to have anything premium.I want to know how to solve this problem because I can not cancel any subscription, I do not have the service and I do not want it and they will charge me 5 euros ev...
- They charged me Spotify for students when I did not request to have anything premium. I want to know how to solve this problem because I can not cancel any subscription, I do not have the service an...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! Paid for the monthly subscription but I plan to switch to a Family Plan
If I've already paid for my monthly subscription & I have more than 20 days left, but I can now join a Family Package, will I get reimbursed for my payment for that month?
- If I've already paid for my monthly subscription & I have more than 20 days left, but I can now join a Family Package, will I get reimbursed for my payment for that month?
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- Spotify Star
- 322 Views
- 3 replies
- 0 likes
- 322 Views
- 3 replies
- 0 likes
Being hacked
I was hacked by another person who changed my email, this has now been rectified however, I still cannot log in and my Spotify is saying subscription cancelled but I had a message from 25th March to say I had paid my premium bill as I pay through my ...
- I was hacked by another person who changed my email, this has now been rectified however, I still cannot log in and my Spotify is saying subscription cancelled but I had a message from 25th March to ...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Payed accidentally
I forgot to turn off the sub and it just took 10 euros off my saldo an hour ago. Can i get my money back and cancel the sub?
- I forgot to turn off the sub and it just took 10 euros off my saldo an hour ago. Can i get my money back and cancel the sub?
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Solved!! Upgrade to premium for a month without losing old subscription that is no longer available?
Hi Spotify,I'm on the old £5 a month rate that was only available for subscribers for the first few months when you started (I've been there from the beginning!) I'd like to upgrade to premium for a month but only if I'm able to downgrade back down t...
- Hi Spotify, I'm on the old £5 a month rate that was only available for subscribers for the first few months when you started (I've been there from the beginning!) I'd like to upgrade to premium for ...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Charged for something, 49 SEK. Bought a redeemable giftcard.
Since you dont have a support i can call ill just make this post. I would like a refund of the subscription i did not buy. You charged my creditcard for no apparent reason. Spotify 49 SEK. I dont know what it is.
- Since you dont have a support i can call ill just make this post. I would like a refund of the subscription i did not buy. You charged my creditcard for no apparent reason. Spotify <remov...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
cancel premium subscription
Need to cancel subscription as my employment situation has suddenly gone down the pan and I need to cut all my outgoings to necessary things only
- Need to cancel subscription as my employment situation has suddenly gone down the pan and I need to cut all my outgoings to necessary things only
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
My Discovery Weekly suddenly seems like someone else's music
Discover Weekly has been one of my favorite things about Spotify, but somehow in the last few weeks it's been populated with music that is of no interest to me. It seems like somehow it's being generated based on either someone else's play history, o...
- Discover Weekly has been one of my favorite things about Spotify, but somehow in the last few weeks it's been populated with music that is of no interest to me. It seems like somehow it's being gener...
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- Community Legend
- 201 Views
- 1 replies
- 1 likes
- 201 Views
- 1 replies
- 1 likes
Gift cards
I bought a gift card for a friend. I put her email address and the date (24/03/2018) I received the confirmation of the purchase but she did not get the email. What should I do?
- I bought a gift card for a friend. I put her email address and the date (24/03/2018) I received the confirmation of the purchase but she did not get the email. What should I do?
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- Community Legend
- 308 Views
- 3 replies
- 0 likes
- 308 Views
- 3 replies
- 0 likes