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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75323 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140294 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80706 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270186 Views
159 replies
13 likes
Spoiler (Highlight to read)Spoiler (Highlight to read)Hi,I want to buy premium subscription (probably family) can my relatives in India access Spotify music store to listen music by accessing same login id. Hi,I want to buy premium subscription (prob...
Hi, I want to buy premium subscription (probably family) can my relatives in India access Spotify music store to listen music by accessing same login id.
Roadie
697 Views
1 replies
0 likes
Hello everyone, I wanted to get Spotify Premium and pay with Paypal, but when everything (paypal login and accept the payment of 0,99€) is finished, nothing happens and the paying screen apperas again. Does someone know, why that not working? Regards...
Hello everyone, I wanted to get Spotify Premium and pay with Paypal, but when everything (paypal login and accept the payment of 0,99€) is finished, nothing happens and the paying screen app...
Newbie
308 Views
1 replies
0 likes
When I pay for premium I just says Payment failed. Try again, or use a different payment method. Get helpWhat to do plz help And I have tried different credit cards
When I pay for premium I just says Payment failed. Try again, or use a different payment method. Get help What to do plz help And I have tried different credit cards
Community Legend
538 Views
1 replies
0 likes
I pay for premier but its not working. My library is gone and its telling to sign up to premier.
I pay for premier but its not working. My library is gone and its telling to sign up to premier.
Community Legend
489 Views
1 replies
0 likes
Hi I have just noticed I have been charged multiple times by Spotify however I am not on a premium account my account is free. Please could you advise how I can get these payments refunded?
Hi I have just noticed I have been charged multiple times by Spotify however I am not on a premium account my account is free. Please could you advise how I can get these payments refunded? ...
Community Legend
450 Views
1 replies
0 likes
I redeemed a gift card, and have reciept to show it went through, and yet it says my account isn't premuim. I have logged out and then back in, and it still isn't working. Please send help because this is very frustrating.
I redeemed a gift card, and have reciept to show it went through, and yet it says my account isn't premuim. I have logged out and then back in, and it still isn't working. Please send help because th...
Community Legend
698 Views
1 replies
0 likes
subject says it all. Ive moved countries, and an unable to change my country settings on my spotify account, thus, i am not able to update to my new payment info to the account i have abroad. I am having issues with my home account being overdrafted ...
subject says it all. Ive moved countries, and an unable to change my country settings on my spotify account, thus, i am not able to update to my new payment info to the account i have abroad. I am ha...
Community Legend
269 Views
1 replies
0 likes
I cant subscribe to Spotify Premium :< it says that theres an error. This happened the last time I tried
I cant subscribe to Spotify Premium :< it says that theres an error. This happened the last time I tried
Community Legend
270 Views
1 replies
0 likes
I tried paying with my visa in order to get the subscription (30 days free trial), but it showed me there was an error.i tried two diffrenet credit cards so the card is obviously not the problem.HELP
I tried paying with my visa in order to get the subscription (30 days free trial), but it showed me there was an error. i tried two diffrenet credit cards so the card is obviously not the pro...
Community Legend
278 Views
1 replies
0 likes
Hi there I have been a Spotify premium user from the start. I have an S8 and the app has been crashing all month. I have not been able to use it. I emailed support with no reply so I have downgraded to free. all I want is my month I lost back for fre...
Hi there I have been a Spotify premium user from the start. I have an S8 and the app has been crashing all month. I have not been able to use it. I emailed support with no reply so I have downgraded ...
Spotify Star
348 Views
1 replies
0 likes
Hi.I bought a 30€ Spotify giftcard from Lottomatica, in Italy.I reedeemed It but today I received a message: Your Premium is Paused What can I do??I have receipts and screenshots. Thank you.
Hi. I bought a 30€ Spotify giftcard from Lottomatica, in Italy. I reedeemed It but today I received a message: Your Premium is Paused What can I do?? I have receipts and screenshots. &nb...
Casual Listener
845 Views
2 replies
0 likes
March 24, I paid my friends subscription for 1 year in Spotify and we were able to received the confirmation email., come March 26, my friends Spotify turned red and is not premium anymore. How do you handle this case? We've tried updating the app an...
March 24, I paid my friends subscription for 1 year in Spotify and we were able to received the confirmation email., come March 26, my friends Spotify turned red and is not premium anymore. ...
Casual Listener
579 Views
2 replies
0 likes
Last month I subscribed to Spotify's annual subscription which was 120USD. Today, it said that I have a free account which I just do not understand. I'm attaching the screenshot of the receipt. Please tell me what's wrong. My money has been taken.
Last month I subscribed to Spotify's annual subscription which was 120USD. Today, it said that I have a free account which I just do not understand. I'm attaching the screenshot of the receipt. ...
Community Legend
327 Views
1 replies
0 likes
How do I cancel my Spotify account. I follow all the instructions - my account says I have a free subscription but they have charged my credit card $14.99. I can’t find how to cancel it?
How do I cancel my Spotify account. I follow all the instructions - my account says I have a free subscription but they have charged my credit card $14.99. I can’t find how to cancel it?
Newbie
318 Views
2 replies
0 likes
Recentemente adquiri Spotfy Premmy. O aplicativo no celular consta como Premium e funciona com todas as características de um Premium (até o momento), porém no aplicativo do meu computador consta como Free. Quando é que vai mudar pra Premium?
Recentemente adquiri Spotfy Premmy. O aplicativo no celular consta como Premium e funciona com todas as características de um Premium (até o momento), porém no aplicativo do meu computador consta com...
Casual Listener
298 Views
1 replies
0 likes
Hi I really love spotify and i want my fanily to use this also but they cant because there is no family plan! When it aill be available?
Hi I really love spotify and i want my fanily to use this also but they cant because there is no family plan! When it aill be available?
Spotify Star
286 Views
1 replies
1 likes
I bought Spotify premium with my student account and I was charged twice with and did not gain access to the premium account!!!!!!!!!
I bought Spotify premium with my student account and I was charged twice with and did not gain access to the premium account!!!!!!!!!
Community Legend
271 Views
1 replies
0 likes
My account was in overdraft when the monthly payment was due so I missed it.. how can I get the payment up and running again?
My account was in overdraft when the monthly payment was due so I missed it.. how can I get the payment up and running again?
Community Legend
284 Views
1 replies
0 likes
Hi i try canceling my free 30 day free try but use charge me $14.99 I want a refund
Hi i try canceling my free 30 day free try but use charge me $14.99 I want a refund
Community Legend
405 Views
1 replies
0 likes
Hi Community, I have problem with my PayPal account, so I can't pay with PayPal my Premium Account. I decidet to buy a GitfCard for 1 Month till i resolved the Problem with PayPal. But I go to my Subscription Page and it tells me I have no Premium an...
Hi Community, I have problem with my PayPal account, so I can't pay with PayPal my Premium Account. I decidet to buy a GitfCard for 1 Month till i resolved the Problem with PayPal. But I go ...
Community Legend
453 Views
3 replies
0 likes
