Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185511 Views
- 116 replies
- 12 likes
- 185511 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21094 Views
- 28 replies
- 4 likes
- 21094 Views
- 28 replies
- 4 likes
Superuser Contribution Neee Change my suscription
Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that, Spotify”ll charger the two plans in my card. Help me p...
- Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that...
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for two accounts
Hi, I signed up for a Family Premium account but Spotify continued to charge me for my individual Premium account for the past 10 months. Would you consider crediting the double up to our ongoing Family subscription? Thanks.
- Hi, I signed up for a Family Premium account but Spotify continued to charge me for my individual Premium account for the past 10 months. Would you consider crediting the double up to our o...
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- Roadie
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Superuser Contribution Pay
Hi , I paid when I opened my account than they want me pay for again . What am I do ?
- Hi , I paid when I opened my account than they want me pay for again . What am I do ?
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Can’t go premium
We have Spotify in Romania since this month ( march 2018), the free trial is only a week, I would like to go premium, but it says it’s not available. I tried to download it from the website, but it says my zipcode is not valid. What am I doing wrong?
- We have Spotify in Romania since this month ( march 2018), the free trial is only a week, I would like to go premium, but it says it’s not available. I tried to download it from the website, but it s...
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
NO FREE TRIAL FOR SPOTIFY STUDENTS?
I've been charged for this month, but this is my first Premium month. Shouldn't be free?
- I've been charged for this month, but this is my first Premium month. Shouldn't be free?
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- Newbie
- 292 Views
- 2 replies
- 0 likes
- 292 Views
- 2 replies
- 0 likes
Solved!! DD date
Can I change the date my direct debit goes out?
- Can I change the date my direct debit goes out?
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- Not applicable
- 505 Views
- 3 replies
- 1 likes
- 505 Views
- 3 replies
- 1 likes
Solved!! Recommended songs even though I am on family plan!
Hi, I am quiet frustrated.Spotify keeps playong recommended songs at the end of ny playlist- really bad ones- and I hate it. I am paying for Spotify each month and would like to turn that ‘service’ off. I have looked into the community Q&A and can on...
- Hi, I am quiet frustrated. Spotify keeps playong recommended songs at the end of ny playlist- really bad ones- and I hate it. I am paying for Spotify each month and would like to turn that ‘s...
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- Spotify Star
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes
i paid twice but i get nothing?
i dont get it how is it possible? i saw there is i priced twice but still i dont have anything. how can i get my money back?
- i dont get it how is it possible? i saw there is i priced twice but still i dont have anything. how can i get my money back? <removed sensitive information>
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- Spotify Star
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Superuser Contribution Payment need to change card
I got a new card in the mail, and I went to update it for my Spotify Premium. The thing is when I click the update button it won't allow me to update it the page just reloads. So I'm unable to change my card.
- I got a new card in the mail, and I went to update it for my Spotify Premium. The thing is when I click the update button it won't allow me to update it the page just reloads. So I'm unable to change...
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- Casual Listener
- 1499 Views
- 10 replies
- 0 likes
- 1499 Views
- 10 replies
- 0 likes
Unredeemable Spotify Gift
Hello Spotify, Good morning I got a 3 month spotify premium gift, in a form of an email, from my friend last Christmas. I tried redeeming it today but it gives me the "The code you've entered is invalid for your country." I don't know what do next fr...
- Hello Spotify, Good morning 🙂 I got a 3 month spotify premium gift, in a form of an email, from my friend last Christmas. I tried redeeming it today but it gives me the "The code y...
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- Spotify Star
- 512 Views
- 3 replies
- 0 likes
- 512 Views
- 3 replies
- 0 likes
Paid two times but still have free account
When I was trying to get Premium as Student my network dropped but the money charged. When I was trying again my network dropped but it charged again. But I have still free account
- When I was trying to get Premium as Student my network dropped but the money charged. When I was trying again my network dropped but it charged again. But I have still free account
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- Casual Listener
- 264 Views
- 2 replies
- 0 likes
- 264 Views
- 2 replies
- 0 likes
Membership
I have been a Spotify premium member for over a year. However my account currently says that I am a Spotify free member. Irregardless, I want to cancel my membership. How do I go about doing that?
- I have been a Spotify premium member for over a year. However my account currently says that I am a Spotify free member. Irregardless, I want to cancel my membership. How do I go about doing that?
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- Spotify Star
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
creditcard from different country than were we live
Can some one help us with following, linving in Belgium try to get premium family . Creditcard is from Netherlands as we wokr there.System ask to change country or payment method?What should be solution? next question, 5 fam members on same adress , ...
- Can some one help us with following, linving in Belgium try to get premium family . Creditcard is from Netherlands as we wokr there. System ask to change country or payment method? What should be s...
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- Composer
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution change country
im colombian, but recently i moved to france, and i want to change my credit card, but i can´t because in my count my current location is colombia, how can i change my loction to france. thanks sorry for my english
- im colombian, but recently i moved to france, and i want to change my credit card, but i can´t because in my count my current location is colombia, how can i change my loction to france. thanks ...
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- Newbie
- 244 Views
- 2 replies
- 0 likes
- 244 Views
- 2 replies
- 0 likes
FAMILY PREMIUM can access properly for my wife to join
I have tried continually to add my wife to my family premium subscription . She receives the link accepts and then the page that appears is my home page with all my details on and asks her for new subscription details . Our email addressed are of cou...
- I have tried continually to add my wife to my family premium subscription . She receives the link accepts and then the page that appears is my home page with all my details on and asks her for ...
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- Music Fan
- 308 Views
- 3 replies
- 0 likes
- 308 Views
- 3 replies
- 0 likes
Solved!! Can't update my payment information
My account doesn't give me the option to update or even see my payment method information, does anyone has an idea of what can I do?
- My account doesn't give me the option to update or even see my payment method information, does anyone has an idea of what can I do?
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- Not applicable
- 403 Views
- 4 replies
- 0 likes
- 403 Views
- 4 replies
- 0 likes
G
Why I’m I being charged when have never used Spotify, I don’t even have the app and now I’m overdraft trying to pay with speeding ticke with no money on my account saying I’m being charge for Spotify please I need the money ASAP for my speeding ticke...
- Why I’m I being charged when have never used Spotify, I don’t even have the app and now I’m overdraft trying to pay with speeding ticke with no money on my account saying I’m being charge for Spotify...
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- Music Fan
- 251 Views
- 4 replies
- 0 likes
- 251 Views
- 4 replies
- 0 likes
refund
refund-will I get a refund if I ask for one because i forgot to cancel subscription
- refund-will I get a refund if I ask for one because i forgot to cancel subscription
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- Music Fan
- 235 Views
- 2 replies
- 0 likes
- 235 Views
- 2 replies
- 0 likes
Delay my free trial
Hello,I've just signed in for the free trial, but just remembered that my mobile phone will be going to technical assistance for at least a month, so I would like to know if it is possible to delay the free trial and how can I do it.Thank you!
- Hello, I've just signed in for the free trial, but just remembered that my mobile phone will be going to technical assistance for at least a month, so I would like to know if it is possible to delay...
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- Music Fan
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
got an email , that tels me I hit 1000 streams and i can have free premium for 60 days
It appears that you are not eligible for this offer :(...
- It appears that you are not eligible for this offer :(...
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- Spotify Star
- 657 Views
- 3 replies
- 0 likes
- 657 Views
- 3 replies
- 0 likes