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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128664 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56752 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231778 Views
144 replies
13 likes
I’m currently getting charged twice for Spotify - once a month through Apple and once through Spotify? Can someone please advise?
I’m currently getting charged twice for Spotify - once a month through Apple and once through Spotify? Can someone please advise?
Community Legend
260 Views
1 replies
0 likes
Its saying I have already had a trial when I know I have never used Spotify before
Its saying I have already had a trial when I know I have never used Spotify before
Spotify Star
240 Views
1 replies
0 likes
HelloI put my credit card detail and sbuscribe free trial spotify around 11 Jaunary 2018 and my free trail will be expired on 11 Faburary 2018. However, I can't download spotify app so I am unable to listen music. Hence I want to cancel before 11 Feb...
Hello I put my credit card detail and sbuscribe free trial spotify around 11 Jaunary 2018 and my free trail will be expired on 11 Faburary 2018. However, I can't download spotif...
Regular
383 Views
2 replies
0 likes
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their acc...
Moderator
110214 Views
35 replies
5 likes
Hello! I registered for Spotify 6 years ago in Sweden. I no longer live there and the credit card is expiring. What can I do to keep my premium subscription????? Please help!Many thanks
Hello! I registered for Spotify 6 years ago in Sweden. I no longer live there and the credit card is expiring. What can I do to keep my premium subscription????? Please help! Many ...
Spotify Star
280 Views
1 replies
0 likes
Isn’t the **bleep** right now a 60 day free trial instead of a 30 day? I was hoping it was. My account says it’s just a month. Please let me know. Thanks!
Isn’t the **bleep** right now a 60 day free trial instead of a 30 day? I was hoping it was. My account says it’s just a month. Please let me know. Thanks!
Spotify Star
562 Views
6 replies
0 likes
I made my account in the US but now I have moved to Hong Kong. When I try to update my payment methods, it says wrong zip code and will not let me progress without the zipcode. Please help change my country to HK so I can switch my payment methods
I made my account in the US but now I have moved to Hong Kong. When I try to update my payment methods, it says wrong zip code and will not let me progress without the zipcode. Please help change my ...
Music Fan
268 Views
1 replies
0 likes
I already had hulu and spotify before trying to do this. I went through spotify to link my hulu account (different emails though). I had already paid for hulu this month and it charged me another $4.99+. My mom was paying for hulu and it replaced her...
I already had hulu and spotify before trying to do this. I went through spotify to link my hulu account (different emails though). I had already paid for hulu this month and it charged...
Spotify Star
483 Views
1 replies
0 likes
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
Roadie
514 Views
1 replies
0 likes
I don't know why but I was charged twice once of january 11 and again on febuary 5 technically thats twice a month it should be once every month not twice every month so why?
I don't know why but I was charged twice once of january 11 and again on febuary 5 technically thats twice a month it should be once every month not twice every month so why?
Community Legend
353 Views
1 replies
0 likes
How do i cancel the 7 day trial, will it charge me if i dont cancel it, how do i end it pls answer i am freaking out
How do i cancel the 7 day trial, will it charge me if i dont cancel it, how do i end it pls answer i am freaking out
Casual Listener
800 Views
2 replies
0 likes
Why am I not eligible for free 60 day Valentines day promotion???
Why am I not eligible for free 60 day Valentines day promotion???
Spotify Star
468 Views
1 replies
0 likes
So I'm trying to subscribe for the student discount but it says I'm not eligble when I should be since this is my second semester in a row this year. I'm not entirely sure what the issue is, but I feel as if because I graduted from high school in 3 y...
So I'm trying to subscribe for the student discount but it says I'm not eligble when I should be since this is my second semester in a row this year. I'm not entirely sure what the issue is, but I fe...
Casual Listener
339 Views
1 replies
0 likes
After my 30 day Premium trial, will the songs I've downloaded during this time disappear?
After my 30 day Premium trial, will the songs I've downloaded during this time disappear?
Casual Listener
2561 Views
3 replies
0 likes
Hello! I was trying to get myself on the Student discount premium subscription, but I couldn't since I'm not a uni student, but I was still charged thrice 3,49€. Could I please get that money back since I don't have access to a premium account and I ...
Hello! I was trying to get myself on the Student discount premium subscription, but I couldn't since I'm not a uni student, but I was still charged thrice 3,49€. Could I please get that money back si...
Roadie
1934 Views
4 replies
0 likes
No es posible no haya quien atienda. Contrate el Plan Familiar y no puedo agregar mis otros equipos para oir musica en diferentes areas de la casa. y NADIE le importa, no es posible ni un callcenter,
No es posible no haya quien atienda. Contrate el Plan Familiar y no puedo agregar mis otros equipos para oir musica en diferentes areas de la casa. y NADIE le importa, no es posible ni un callcenter,
Spotify Star
490 Views
1 replies
0 likes
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
Newbie
412 Views
2 replies
0 likes
There are 3 folks in my family and we each have a phone and a few internet connected devices (smart tv, google home, and acouple apple tvs). Which plan should I get and how do i setup the devices at home so that if i or one of my family members are n...
There are 3 folks in my family and we each have a phone and a few internet connected devices (smart tv, google home, and acouple apple tvs). Which plan should I get and how do i setup the devices at ...
Community Legend
453 Views
1 replies
0 likes
I live in Canada bought two differnt pre paid visa cards and i tryed both and it said payment fail. THEY ARE BRAND NEW why are you guys having problems with payment
I live in Canada bought two differnt pre paid visa cards and i tryed both and it said payment fail. THEY ARE BRAND NEW why are you guys having problems with payment
Music Fan
524 Views
4 replies
1 likes
I try 4 different cards. But i cant refresh my family premium . Please help me .
I try 4 different cards. But i cant refresh my family premium . Please help me .
Regular
1225 Views
4 replies
0 likes
