Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184282 Views
- 116 replies
- 12 likes
- 184282 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20922 Views
- 28 replies
- 4 likes
- 20922 Views
- 28 replies
- 4 likes
Superuser Contribution I paid $119 one month ago for premium but was just kicked off of it.
I paid $119 one month ago for premium but was just kicked off of it.
- I paid $119 one month ago for premium but was just kicked off of it.
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- Roadie
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Superuser Contribution "Payment details don't match your country"
I have recently moved from Australia to New Zealand. I am unable to change my payment details to keep paying for Spotify as Spotify doesn't let me change country and when I input updated payment information says "Payment information doesn't match you...
- I have recently moved from Australia to New Zealand. I am unable to change my payment details to keep paying for Spotify as Spotify doesn't let me change country and when I input updated payment info...
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- Roadie
- 1106 Views
- 1 replies
- 0 likes
- 1106 Views
- 1 replies
- 0 likes
Superuser Contribution Saved artists and playlists lost
I had premium before but cancelled it for a bit. When I re-subscribed to premium today it basically made me make a new account and I lost all of my saved music, even though I signed up with Facebook both times. Is there any way to get all of my previ...
- I had premium before but cancelled it for a bit. When I re-subscribed to premium today it basically made me make a new account and I lost all of my saved music, even though I signed up with Facebook ...
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Trial
Hello. I have recently tried the 30 day free trial and little did I know, it was going to block me from skipping my music. It's very disappointing to know that there was no disclaimer when I tried this. I really love the app, but the fact that this h...
- Hello. I have recently tried the 30 day free trial and little did I know, it was going to block me from skipping my music. It's very disappointing to know that there was no disclaimer when I tried th...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Family premium and Individual Premium
I have purchased 1 year premium for individual deal since 12/22/17. But when i checked, it said it was changed to family deal and only last until 27/9/18 which only have around 9 month. How can i changed back to individual deal ? Sorry for my bad eng...
- I have purchased 1 year premium for individual deal since 12/22/17. But when i checked, it said it was changed to family deal and only last until 27/9/18 which only have around 9 month. How can i c...
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- Spotify Star
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes
Premium currency
Hi there, I am a UK citizen and was considering signing up for a premium service but I noticed along the process that UK citizens are charged £3 more a month than the US and higher amounts than other countries? Why is this? I’m sure the service we re...
- Hi there, I am a UK citizen and was considering signing up for a premium service but I noticed along the process that UK citizens are charged £3 more a month than the US and higher amounts than other...
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
How Do I Cancel My Subscription To Premium?
I no longer want to pay for Premium Spotify but I can't find out how to cancel it. The payments keep coming out and I can't afford it anymore!
- I no longer want to pay for Premium Spotify but I can't find out how to cancel it. The payments keep coming out and I can't afford it anymore!
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- Spotify Star
- 256 Views
- 3 replies
- 0 likes
- 256 Views
- 3 replies
- 0 likes
Solved!! [Q] Upgrade to Spotify Family
Hey, I want to upgrade to Spotify Family. Yesterday, I claimed a gift code about 3 month. What happend with time of my subscription and about the time of the subscription of my family members, if I upgrade to Spotify Family. BestRaphael
- Hey, I want to upgrade to Spotify Family. Yesterday, I claimed a gift code about 3 month. What happend with time of my subscription and about the time of the subscription of my...
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- Not applicable
- 305 Views
- 2 replies
- 0 likes
- 305 Views
- 2 replies
- 0 likes
A family subscription in Israel
Hi there,Do you have plans to provide a family subscription to the newly opened service in Israel?
- Hi there, Do you have plans to provide a family subscription to the newly opened service in Israel?
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- Spotify Star
- 277 Views
- 1 replies
- 1 likes
- 277 Views
- 1 replies
- 1 likes
Solved!! I don't have a Credit Card
I want to upgrade to spotify premium student but I don't have a credit card. I use my maestro card in my Paypal but I don't know why Spotify cannot acept it. How can I do to solve this problem?
- I want to upgrade to spotify premium student but I don't have a credit card. I use my maestro card in my Paypal but I don't know why Spotify cannot acept it. How can I do to solve this problem?
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- Spotify Star
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Charged Twice
I recently tried to switch to student discount and I got charged for both at once. looking for refund
- I recently tried to switch to student discount and I got charged for both at once. looking for refund
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Spotify ogrenci uyeligi
Spotify ogrenci premium uyeligi icin bugun odeme yaptim fakat ogrenci oldugumu dogrulama linkine girip islemi yapamadim ve bu yuzden 6.99 TL ucret kesildigi halde hala free hesaptayim ve uyeligim gerceklesmedi yardim istiyorum
- Spotify ogrenci premium uyeligi icin bugun odeme yaptim fakat ogrenci oldugumu dogrulama linkine girip islemi yapamadim ve bu yuzden 6.99 TL ucret kesildigi halde hala free hesaptayim ve uyeligim ger...
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- Newbie
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
Student Spotify
I originally was going to try out the Spotify Student Program, but it seemed that the Spotify database couldntc find me. I had already entered my card information and tried to get an account twice, thus having Spotify charge my card twice. An error b...
- I originally was going to try out the Spotify Student Program, but it seemed that the Spotify database couldntc find me. I had already entered my card information and tried to get an account twice, t...
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Superuser Contribution no puedo sumarme al plan familiar
me llego un mail de que he sido invitada a sumarme al plan premium pero no me accepta los datos siendo que son los mismos que puso el titular coloco
- me llego un mail de que he sido invitada a sumarme al plan premium pero no me accepta los datos siendo que son los mismos que puso el titular coloco
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- Newbie
- 348 Views
- 2 replies
- 0 likes
- 348 Views
- 2 replies
- 0 likes
Subscriptions
Problem with unsubscription How do I unsubscribe, or change to the free subscription?¿?!
- Problem with unsubscription How do I unsubscribe, or change to the free subscription?¿?!
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- Regular
- 554 Views
- 6 replies
- 0 likes
- 554 Views
- 6 replies
- 0 likes
Superuser Contribution I can't add artists that I like after joining premium
I joined the premium yesterday and i lost the feature to add more artists that I like like I did before I joined the premium. Also I can't choose several artists to play their playlists combined like I did in the free version.Is there a reason for th...
- I joined the premium yesterday and i lost the feature to add more artists that I like like I did before I joined the premium. Also I can't choose several artists to play their playlists combined like...
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- Casual Listener
- 258 Views
- 2 replies
- 0 likes
- 258 Views
- 2 replies
- 0 likes
Ininal kart ile odeme sorunu
Hello,I was in the family membership for 3 months then i quit. Now i want to pay my premium puchase but when i use mu Ininal card it doesnt work. I am sure that the card information is all true and have the money needed. Thank you for your support..
- Hello, I was in the family membership for 3 months then i quit. Now i want to pay my premium puchase but when i use mu Ininal card it doesnt work. I am sure that the card information is all true and...
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- Newbie
- 984 Views
- 1 replies
- 2 likes
- 984 Views
- 1 replies
- 2 likes
Superuser Contribution Problemas Premium Estudiante
Anoche contraté el spotify para estudiantes, ya me llegó el correo de que confirma de que soy estudiante y hasta se hizo el cobro correspondiente pero sigo teniendo el spotify free. Ya inicié sesión de nuevo en la app y sigue igual.
- Anoche contraté el spotify para estudiantes, ya me llegó el correo de que confirma de que soy estudiante y hasta se hizo el cobro correspondiente pero sigo teniendo el spotify free. Ya inicié sesión ...
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- Newbie
- 339 Views
- 2 replies
- 0 likes
- 339 Views
- 2 replies
- 0 likes
Solved!! Moving to Qatar: will Spotify be available?
I am considering a student subscription or a premium, but I need to know that it will work when I move in 4 mos from the US to Qatar.Thanks.
- I am considering a student subscription or a premium, but I need to know that it will work when I move in 4 mos from the US to Qatar. Thanks.
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- Spotify Star
- 3419 Views
- 1 replies
- 0 likes
- 3419 Views
- 1 replies
- 0 likes
Superuser Contribution zip code
I live in israel and when i put my zip code spotify app won't let me proceed to the next step pls help
- I live in israel and when i put my zip code spotify app won't let me proceed to the next step pls help
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- Roadie
- 340 Views
- 1 replies
- 0 likes
- 340 Views
- 1 replies
- 0 likes