Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 165459 Views
- 110 replies
- 12 likes
- 165459 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18530 Views
- 27 replies
- 4 likes
- 18530 Views
- 27 replies
- 4 likes
Unable to update payment information
I cancelled the credit card I used to pay for my premium and logged into my account to update the payment information. For some reason spotify still thinks I am a student and will not let me update my payment information without having to confirm tha...
- I cancelled the credit card I used to pay for my premium and logged into my account to update the payment information. For some reason spotify still thinks I am a student and will not let me update m...
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- Newbie
- 350 Views
- 2 replies
- 0 likes
- 350 Views
- 2 replies
- 0 likes
Can't update payment details
Received an email that my subscription payment failed. Tried to open the "update your payment details" option but wouldnt open. Anyone having the same problem?
- Received an email that my subscription payment failed. Tried to open the "update your payment details" option but wouldnt open. Anyone having the same problem?
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- Newbie
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
18app
I can not pay with the 18app voucher.He says the voucher is not valid, and does not turn it into a premium spotify code. What should I do?
- I can not pay with the 18app voucher. He says the voucher is not valid, and does not turn it into a premium spotify code. What should I do?
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- Not applicable
- 597 Views
- 3 replies
- 0 likes
- 597 Views
- 3 replies
- 0 likes
Switching Bk To Pandora Tbh
My bank account was charged for premium & student discount, yet i havent received those services bro. I want a **bleep** refund cause this **bleep** is unacceptable if they gonna charge u 15 bucks for that. Even Pandora doesnt do this type of **bleep...
- My bank account was charged for premium & student discount, yet i havent received those services bro. I want a **bleep** refund cause this **bleep** is unacceptable if they gonna charge u 15 buck...
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- Not applicable
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet.
Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet. I want my money back!!! WHAT I HAVE TO DO?
- Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet. I want my money back!!! WHAT I HAVE TO DO?
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- Casual Listener
- 324 Views
- 2 replies
- 0 likes
- 324 Views
- 2 replies
- 0 likes
Plan familiar
Hola.:! tengo una duda, estaba en un plan familiar pero se tuvo q dar de baja porque se quedo sin trabajo, yo quiero dar de alta el plan familiar, pero habia una clausula de que no pudo cambiar de plan familiar hasta que cumpla 12 meses, puedo sacarl...
- Hola.:! tengo una duda, estaba en un plan familiar pero se tuvo q dar de baja porque se quedo sin trabajo, yo quiero dar de alta el plan familiar, pero habia una clausula de que no pudo cambiar de pl...
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- 195 Views
- 0 replies
- 0 likes
- 195 Views
- 0 replies
- 0 likes
Help with my payment on spotify premium
Good afternoon. I am a user from Colombia but I paid my premium 6 months ago before the plan was due. I realized I had an issue with my receipt number and someone from spotify helped me out and told me there was not going to be any problem about it. ...
- Good afternoon. I am a user from Colombia but I paid my premium 6 months ago before the plan was due. I realized I had an issue with my receipt number and someone from spotify helped me out an...
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- Regular
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Update to Student Premium
Hello,I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I recently discovered Spotify was offering their Premium Su...
- Hello, I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I rece...
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- Regular
- 677 Views
- 3 replies
- 0 likes
- 677 Views
- 3 replies
- 0 likes
Superuser Contribution Upgraded to Family then immeditely canclled back to Premium, will i still be charged?
I realised i am still in my 3 month free so no point in doing this until that expires you see.
- I realised i am still in my 3 month free so no point in doing this until that expires you see.
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- Roadie
- 641 Views
- 6 replies
- 0 likes
- 641 Views
- 6 replies
- 0 likes
no me deja ser parte de un plan familiar
Hola, NECESITO AYUDA.invite a mi mama que vive conmigo a ser parte del plan familiar que tengo y la primera vez que acepto la invitación, ella no escribio el codigo postal. luego, spotify le escribio que la empresa no pudo comprobar que vivimos bajo ...
- Hola, NECESITO AYUDA. invite a mi mama que vive conmigo a ser parte del plan familiar que tengo y la primera vez que acepto la invitación, ella no escribio el codigo postal. luego, spo...
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- Newbie
- 370 Views
- 2 replies
- 0 likes
- 370 Views
- 2 replies
- 0 likes
Free Trial Premium
Hello,I just would like to ask on how to avail free the 30/60 days free trial subscription. im from philippines. TIA
- Hello, I just would like to ask on how to avail free the 30/60 days free trial subscription. im from philippines. TIA
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- Spotify Star
- 797 Views
- 1 replies
- 0 likes
- 797 Views
- 1 replies
- 0 likes
Solved!! Pay with paysafecard
Hello , is possible to pay for premium spotify with paysafecard? I am from romania and when i go to premium i can only pay with my card
- Hello , is possible to pay for premium spotify with paysafecard? I am from romania and when i go to premium i can only pay with my card
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- Spotify Star
- 4005 Views
- 1 replies
- 0 likes
- 4005 Views
- 1 replies
- 0 likes
I want to set back my Premium Family
I ended my Spotify subscription but I want to keep it with my family. How can I set my subsciption back?
- I ended my Spotify subscription but I want to keep it with my family. How can I set my subsciption back?
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- Casual Listener
- 199 Views
- 2 replies
- 0 likes
- 199 Views
- 2 replies
- 0 likes
You wont send the vertification pin
I HAVE tried to subscrbe to spotify BUUUT... you wont send the vertification pin to my phone number i am mad!
- I HAVE tried to subscrbe to spotify BUUUT... you wont send the vertification pin to my phone number i am mad!
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- Not applicable
- 276 Views
- 3 replies
- 0 likes
- 276 Views
- 3 replies
- 0 likes
Spotify premium student discount
Hello i was trying to get spotify premium student discount and my account says i have the free version but they charged me the 4.99 can i get a my money back since its not working?
- Hello i was trying to get spotify premium student discount and my account says i have the free version but they charged me the 4.99 can i get a my money back since its not working?
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- Not applicable
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Won't accept any credit card
Can somebody help me with this please?I tried with 3 different credit cards and still can get my premium back.First have to cancel my subscription 'cause couldn't change my method of payment and then any of the 3 cards I tried worked.Do this happend ...
- Can somebody help me with this please? I tried with 3 different credit cards and still can get my premium back. First have to cancel my subscription 'cause couldn't change my method of payment...
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- Spotify Star
- 493 Views
- 1 replies
- 0 likes
- 493 Views
- 1 replies
- 0 likes
Superuser Contribution Never Had Premium But Have Been Charged Numberous Times
I have had Spotify Free for quite sometime with no issues but after checking my account statement I have noticed that I have been receiving a $10 charge since August. There is no customer service line so I have resorted to asking the cyber customer s...
- I have had Spotify Free for quite sometime with no issues but after checking my account statement I have noticed that I have been receiving a $10 charge since August. There is no customer service lin...
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- Casual Listener
- 256 Views
- 2 replies
- 0 likes
- 256 Views
- 2 replies
- 0 likes
charged for student account
i wanted to sign up for the student account but they couldn’t find me as a student, so i just gave up & decided to do the regular $10/mo. but spotify still charged my card the $5 for the student account.
- i wanted to sign up for the student account but they couldn’t find me as a student, so i just gave up & decided to do the regular $10/mo. but spotify still charged my card the $5 for the stu...
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- Not applicable
- 624 Views
- 1 replies
- 0 likes
- 624 Views
- 1 replies
- 0 likes
Can’t log into account
So I went in to cancel my Spotify premium trial but when I got there i forgot what my password and email I signed up with was. It’s linked to my credit card and I’ve tried all the emails I have but nothing’s working. Is there any way I could just sen...
- So I went in to cancel my Spotify premium trial but when I got there i forgot what my password and email I signed up with was. It’s linked to my credit card and I’ve tried all the emails I have...
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- Casual Listener
- 439 Views
- 1 replies
- 0 likes
- 439 Views
- 1 replies
- 0 likes
charged for student account when i just bought regular premium for 9.99
please refund me back my money to my account
- please refund me back my money to my account
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- Not applicable
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes