Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111403 Views
- 71 replies
- 9 likes
- 111403 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13582 Views
- 27 replies
- 2 likes
- 13582 Views
- 27 replies
- 2 likes
Records of billing by Spotify
I am trying to compile a list of all of my previous bills from Spotify but I can't find any. Does Spotify send e-mails when your card is charged on a monthly basis or not?
- I am trying to compile a list of all of my previous bills from Spotify but I can't find any. Does Spotify send e-mails when your card is charged on a monthly basis or not?
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- Newbie
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Superuser Contribution different subscription on phone and computer
Hi, I do have a premium account included with my phone compagnie for few years. Today, spotify on my computer tell me that my subscription is expired. I asked my phone compagnie for a new access code and it work on my phone. My premium account is bac...
- Hi, I do have a premium account included with my phone compagnie for few years. Today, spotify on my computer tell me that my subscription is expired. I asked my phone compagnie fo...
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- Roadie
- 315 Views
- 1 replies
- 0 likes
- 315 Views
- 1 replies
- 0 likes
Superuser Contribution Cancel Paid subscription via Rogers
Hi there, I am a Rogers Employee and am trying to cancel Spotify billed via Rogers for one of our customers so that he can purchase the Premium Family Plan via Spotify. When walking the customer through paid subscription with Spotify he is getting a ...
- Hi there, I am a Rogers Employee and am trying to cancel Spotify billed via Rogers for one of our customers so that he can purchase the Premium Family Plan via Spotify. When walking the cust...
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- Roadie
- 942 Views
- 1 replies
- 0 likes
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Spotify Premium
- 942 Views
- 1 replies
- 0 likes
Superuser Contribution premium subscription
I have a premium subscription, account was opened in Singapore, I now live in Australia. I have changed countries however when I log in spotify it tells me I am not a premium member and keeps asking me to upgrade, however I have full premium spofity ...
- I have a premium subscription, account was opened in Singapore, I now live in Australia. I have changed countries however when I log in spotify it tells me I am not a premium member and keeps a...
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- Roadie
- 481 Views
- 1 replies
- 0 likes
- 481 Views
- 1 replies
- 0 likes
Paid for Students Subscription now it’s gone?
My subscription isn’t working now Hulu and Spotify just stopped working a day ago and it’s acting like I never had premium an I now have a free version of Spotify and can’t access my Hulu account I really don’t understand what is going on an is there...
- My subscription isn’t working now Hulu and Spotify just stopped working a day ago and it’s acting like I never had premium an I now have a free version of Spotify and can’t access my Hulu account I r...
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- 174 Views
- 0 replies
- 0 likes
- 174 Views
- 0 replies
- 0 likes
Quanto tempo demora pra que haja a identificacao do pagamento pelo boleto?
Quanto tempo demora pra que haja a identificacao do pagamento pelo boleto?
- Quanto tempo demora pra que haja a identificacao do pagamento pelo boleto?
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- Casual Listener
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
Gift Card with no destinatary
We are a company, who always buys gift card (with no name on it) so we can give ir as a reward to our sales team. But I can't find in Spotify that, the gift card has to have a name with a mail. Anyone knows if there is something like a "normal" gift ...
- We are a company, who always buys gift card (with no name on it) so we can give ir as a reward to our sales team. But I can't find in Spotify that, the gift card has to have a name with a mail. ...
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- Casual Listener
- 220 Views
- 2 replies
- 0 likes
- 220 Views
- 2 replies
- 0 likes
Superuser Contribution Processing
Hello! I just paid my 3 month subscription a while ago and i was wondering if how will i know if its processed already???
- Hello! I just paid my 3 month subscription a while ago and i was wondering if how will i know if its processed already???
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Cant play offline
My account is up to date on premium but all of a sudden i cant play off line..i just re downloaded all songs but its telling me there not downloaded whem im offline. .I logged out and back in again and still nothing
- My account is up to date on premium but all of a sudden i cant play off line..i just re downloaded all songs but its telling me there not downloaded whem im offline. . I logged out and back in again...
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- Casual Listener
- 212 Views
- 2 replies
- 0 likes
- 212 Views
- 2 replies
- 0 likes
Superuser Contribution missing playlist and missing premium subscription
Good day, yesterday I am having a problem logging in with facebook it says error 404.. so tried resetting my password but using my username in facebook.. i just followed some instruction in forum. after resetting I am now able to logged in but all my...
- Good day, yesterday I am having a problem logging in with facebook it says error 404.. so tried resetting my password but using my username in facebook.. i just followed some instruction in forum. af...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution student discount not being applied
Hi, i asked for a student discount about 3 months ago and i still havn't got it,... is this normal ? my school is in the list i've got proof the i'm at that school... what else do you need ???
- Hi, i asked for a student discount about 3 months ago and i still havn't got it,... is this normal ? my school is in the list i've got proof the i'm at that school... what else do you need ??? ...
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- Casual Listener
- 208 Views
- 2 replies
- 0 likes
- 208 Views
- 2 replies
- 0 likes
Losing Student Discount?
I currently have Spotify Premium for Students + Hulu, and am charged 4.99 a month. However, my account now says that my next bill will be 9.99 and I’ll have a Spotify Premium Account? Why is my account switching when my student status has not, and ho...
- I currently have Spotify Premium for Students + Hulu, and am charged 4.99 a month. However, my account now says that my next bill will be 9.99 and I’ll have a Spotify Premium Account? Why is my accou...
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- Community Legend
- 847 Views
- 3 replies
- 0 likes
- 847 Views
- 3 replies
- 0 likes
US premium account while abroad
I have a US premium account and just moved abroad to a country that does have Spotify. Can i use my US account here indefinitely? Or i will need a VPN?
- I have a US premium account and just moved abroad to a country that does have Spotify. Can i use my US account here indefinitely? Or i will need a VPN?
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- Roadie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
I redeemed gift card but I would like 6 months of Unlimited instead of 3 months Premium subscription
I’ve paid 6 months of subscription but it’s still telling me that I have to pay yet
- I’ve paid 6 months of subscription but it’s still telling me that I have to pay yet
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- Community Legend
- 277 Views
- 3 replies
- 0 likes
- 277 Views
- 3 replies
- 0 likes
Solved!! Wrong Premium
Hi i have a big Problem i bought myself 2x 10€ Cards for Spotify Family after i opend the Key code i noticed that its only working for normal Premium can i somehow get my money back or still use Family with it ? Germany
- Hi i have a big Problem i bought myself 2x 10€ Cards for Spotify Family after i opend the Key code i noticed that its only working for normal Premium can i somehow get my money back or still use Fami...
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- Spotify Star
- 300 Views
- 1 replies
- 0 likes
- 300 Views
- 1 replies
- 0 likes
Payment Cancelation
If I cancel Spotify premium before my next payment, would I still be able to use Spotify offline up until the time my next payment was due, or would it just cancel it right away? I would like to know before I cancel it because I don't want to have wa...
- If I cancel Spotify premium before my next payment, would I still be able to use Spotify offline up until the time my next payment was due, or would it just cancel it right away? I would like to...
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- Spotify Star
- 407 Views
- 1 replies
- 0 likes
- 407 Views
- 1 replies
- 0 likes
NO PUEDO PAGAR CON LAS TARJETAS
Lo que pasa es que estoy tratando de comprar spotify premium universitarioy he tratado con 3 visas y 2 mastercard y me saleerror del pago, intentelo de nuevo o busque otra opcion de pago.En todas mis tarjetas me sale lo mismo. Que hago?Sera problema ...
- Lo que pasa es que estoy tratando de comprar spotify premium universitario y he tratado con 3 visas y 2 mastercard y me sale error del pago, intentelo de nuevo o busque otra opcion de pago. En tod...
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- Newbie
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
Cancelling my Spotify Premium - Spotify has lost focus and gone too political
Today we open Spotify and we see this playlist called "We the people". Just noticed that it is mostly full of Leftwing ideologies and views. You can't find not much diversity of opinon or thoughts.We ignored all the political thngs Spotify did throug...
- Today we open Spotify and we see this playlist called "We the people". Just noticed that it is mostly full of Leftwing ideologies and views. You can't find not much diversity of opinon or thoughts. ...
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- Music Fan
- 372 Views
- 1 replies
- 0 likes
- 372 Views
- 1 replies
- 0 likes
Does Spotify Thailand have the same music as USA?
I need to sign up for premium and just moved to Thailand, so i'm wondering if i should keep my US account or sign up for the Thai one (it's cheaper too).If i sign up for the Thai version will I have the same music I had in the US?
- I need to sign up for premium and just moved to Thailand, so i'm wondering if i should keep my US account or sign up for the Thai one (it's cheaper too). If i sign up for the Thai version will I hav...
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- Community Legend
- 1105 Views
- 1 replies
- 0 likes
- 1105 Views
- 1 replies
- 0 likes
I was charged by a mistake please help.
I was going to try the student discount but when i payed my 50 DK adn i was going to chose my school it wasent there. Then i remembered that i was not a studen but i was still charged 50 DK. HOW DO I GET MY MONEY BACK? Sorry for the bad english...
- I was going to try the student discount but when i payed my 50 DK adn i was going to chose my school it wasent there. Then i remembered that i was not a studen but i was still charged 50 DK. HOW DO I...
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- Casual Listener
- 238 Views
- 2 replies
- 0 likes
- 238 Views
- 2 replies
- 0 likes