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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131290 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64461 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245094 Views
150 replies
13 likes
Hola, no puedo utilizar mi tarjeta de dobito como medio de pago para mi subscripcion de Spotify premium. pd: Soy de Colombia
Hola, no puedo utilizar mi tarjeta de dobito como medio de pago para mi subscripcion de Spotify premium. pd: Soy de Colombia
Newbie
566 Views
2 replies
0 likes
Trying to avoid overdraft fees here.
Trying to avoid overdraft fees here.
Roadie
1052 Views
1 replies
0 likes
The new deal on the Spotify app said to pay for the entire year, when I paid for the subscription it still says my payment failed and I will lose premium soon. The payment came out of my account and now I'm out 120 dollars for no product.
The new deal on the Spotify app said to pay for the entire year, when I paid for the subscription it still says my payment failed and I will lose premium soon. The payment came out of my account and ...
Community Legend
451 Views
1 replies
0 likes
How do I add family members if I am already paying for premium?
How do I add family members if I am already paying for premium?
Community Legend
441 Views
4 replies
0 likes
Is there any way of getting more space to add songs to my library, after Spotify has told me I need to un-add songs to make room?
Is there any way of getting more space to add songs to my library, after Spotify has told me I need to un-add songs to make room?
Community Legend
527 Views
1 replies
0 likes
I am trying to change the cc information on my account and there is no update button as the directions state. There is a message stating I need to go through my mobile device and I was told by Verizon this is not true and they have nothing to do with...
I am trying to change the cc information on my account and there is no update button as the directions state. There is a message stating I need to go through my mobile device and I was told by ...
Roadie
372 Views
1 replies
0 likes
I don’t know how to switch from free subscription to paid
I don’t know how to switch from free subscription to paid
Music Fan
376 Views
2 replies
0 likes
Dear Pls, I need to delete one of my accounts because the email with which it was created is no longer used. When I delete it, it indicates the system that I will go to plan free and I want to maintain the premium plan, what can I do?Thank you!
Dear Pls, I need to delete one of my accounts because the email with which it was created is no longer used. When I delete it, it indicates the system that I will go to plan free and ...
Spotify
346 Views
1 replies
0 likes
I am moving countries from Chile to Argentina and need to change credit card and therefore subscription country. I follow the steps indicated by spotify but the option to change country never appears after filling in new credit card info. as indicate...
I am moving countries from Chile to Argentina and need to change credit card and therefore subscription country. I follow the steps indicated by spotify but the option to change country never ap...
Community Legend
261 Views
1 replies
0 likes
Is there anyone who knows how to change payment? I want it to charge it from my budget account instead of my salary account?
Is there anyone who knows how to change payment? I want it to charge it from my budget account instead of my salary account?
Community Legend
791 Views
1 replies
0 likes
I am trying to cancel my husbands premium membership but we have a few problems. The first is that he doesn't have the option on his phone to cancel and the second is that he does not have access to the email he set up the account with so we can't lo...
I am trying to cancel my husbands premium membership but we have a few problems. The first is that he doesn't have the option on his phone to cancel and the second is that he does not have access to ...
Community Legend
743 Views
3 replies
0 likes
My oldest son used my old premium account until I changed to family plan. Now he is the one that cannot enter family plan with the invitation code. He used my old account and connected it to his own facebook. That may be one problem. What should I do...
My oldest son used my old premium account until I changed to family plan. Now he is the one that cannot enter family plan with the invitation code. He used my old account and connected it to his own ...
Community Legend
610 Views
1 replies
0 likes
I recently upgraded to the family plan because my wife and I listen to while we're at work. However, when she listens to music, I cant. I added her to the family plan, and it says she's active, but the problem is still there. The reason I upgraded wa...
I recently upgraded to the family plan because my wife and I listen to while we're at work. However, when she listens to music, I cant. I added her to the family plan, and it says she's active, but t...
Community Legend
986 Views
3 replies
0 likes
Hi, I recently changed accounts, and I was going to buy student discount premium, but it says my student credentials are connected to another account (picture attatched). I assume it is linked to my old account but I have no way to check. What probab...
Hi, I recently changed accounts, and I was going to buy student discount premium, but it says my student credentials are connected to another account (picture attatched). I assume it is linked to my ...
Roadie
346 Views
1 replies
0 likes
I am trying to change my subscription country and am not able to firstly do it in my profile page as Australia greyed out and their is no dropbox availabel and when i attempt to change my credit card to a NZ one it does not allow me too as the countr...
I am trying to change my subscription country and am not able to firstly do it in my profile page as Australia greyed out and their is no dropbox availabel and when i attempt to change my credit...
Community Legend
886 Views
3 replies
0 likes
I have no idea how, but apparently ive been getting charged standard rate (10$) for each month of premium when i successfully cleared and initiated the student plan (5$) almost 2+ years ago. I dont know how long ive been getting charged 10$ but im co...
I have no idea how, but apparently ive been getting charged standard rate (10$) for each month of premium when i successfully cleared and initiated the student plan (5$) almost 2+ years ago. I dont k...
Community Legend
311 Views
1 replies
0 likes
Hello, I live in Finland, but I have only a German bank account. I would like to change to spotify premium and pay with my German credit card, but then it says, that my country and my payment don't fit. Eventhough that wouldn't matter anymore once I ...
Hello, I live in Finland, but I have only a German bank account. I would like to change to spotify premium and pay with my German credit card, but then it says, that my country and my payment ...
Spotify Star
433 Views
1 replies
0 likes
Like the title said my creditcard got hacked and my bank mistakenly asked back the money for Spotfiy. I have subsequently rectify this mistake and my bank has since returned the money. The problem is my account is still closed and I have send spotfiy...
Like the title said my creditcard got hacked and my bank mistakenly asked back the money for Spotfiy. I have subsequently rectify this mistake and my bank has since returned the money. ...
Casual Listener
391 Views
2 replies
0 likes
I've had a premium subscription and I go to listen to my spotify and had adds. I check my profile and it bumped me down to free...Last time spotify charged me the premium price was in December... I thought the subscription was automatically renewed?
I've had a premium subscription and I go to listen to my spotify and had adds. I check my profile and it bumped me down to free...Last time spotify charged me the premium price was in Decem...
Community Legend
183 Views
1 replies
0 likes
Hola, me han cobro dos veces en dos meses seguidos, espere que lo regularicen y veo que lo volvieron hacer
Hola, me han cobro dos veces en dos meses seguidos, espere que lo regularicen y veo que lo volvieron hacer
Spotify Star
451 Views
1 replies
0 likes
