Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174582 Views
- 114 replies
- 12 likes
- 174582 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19396 Views
- 27 replies
- 4 likes
- 19396 Views
- 27 replies
- 4 likes
Superuser Contribution Premium subscription : refused payment
Hello, I recently changed my credit card. When I want to pay my premium subscription with my new card, I'm denied the payment, can you help me? I love Spotify. Thanks.
- Hello, I recently changed my credit card. When I want to pay my premium subscription with my new card, I'm denied the payment, can you help me? I love Spotify. Thanks.
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- Spotify
- 393 Views
- 3 replies
- 0 likes
- 393 Views
- 3 replies
- 0 likes
I want to my premium, I pay the money for this but still free working
My mail *snip* please give me my premium
- My mail *snip* please give me my premium <removed sensitive information>
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- Spotify Star
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
Just entered a pin for a gift card and I want it applied to a family membership. How do I do that?
How do I apply the money how I want it applied?
- How do I apply the money how I want it applied?
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Subscription help. Hacked account.
I think terrible bands are on my Spotify account, they keep using all my skips.
- I think terrible bands are on my Spotify account, they keep using all my skips.
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Can't update subscription for Premium account
I'm going to the Account Page, selecting Subscription and then clicking the "Update" button, but nothing happens. Tried it with several different browsers.Any idea?
- I'm going to the Account Page, selecting Subscription and then clicking the "Update" button, but nothing happens. Tried it with several different browsers. Any idea?
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- Regular
- 272 Views
- 2 replies
- 1 likes
- 272 Views
- 2 replies
- 1 likes
SPOTIFY PREMIUM WITH MOVISTAR
Hello, Actually I have a Premium subscription with Movistar. I want to change it to Spotify Premium for Family. It seems that I need to cancel my Movistar subscription in order to make the upgrade directly on Spotify's page. What I need to know befor...
- Hello, Actually I have a Premium subscription with Movistar. I want to change it to Spotify Premium for Family. It seems that I need to cancel my Movistar subscription in order to make ...
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- Newbie
- 498 Views
- 2 replies
- 0 likes
- 498 Views
- 2 replies
- 0 likes
changing payment
I have to change my cc info but its not working. "Update" is not working just refreshing page...
- I have to change my cc info but its not working. "Update" is not working just refreshing page...
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- Newbie
- 580 Views
- 3 replies
- 3 likes
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Payment
- 580 Views
- 3 replies
- 3 likes
Payment problems
Hello all.I would like to ask you for a help. I want to start my subscription for Premium but my payment is not possible. I fill all the credit card info and when I push the button for confirming, It says that: Payment failed. Try again, or use a dif...
- Hello all. I would like to ask you for a help. I want to start my subscription for Premium but my payment is not possible. I fill all the credit card info and when I push the button for confirming, ...
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- Newbie
- 339 Views
- 2 replies
- 0 likes
- 339 Views
- 2 replies
- 0 likes
using multiple gift cards
was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting the same message. there's a link that directs me to...
- was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting ...
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- Regular
- 599 Views
- 2 replies
- 0 likes
- 599 Views
- 2 replies
- 0 likes
SPOTIFY WONT ACCEPT MY CREDIT CARD
So I've tried to sign up premium (with the student offer, I have been verified) and it keeps telling me "my bank is having a bad day or to check if my credit card is ok". My credit card has more than enough room for a 5$ charge, I even called the ban...
- So I've tried to sign up premium (with the student offer, I have been verified) and it keeps telling me "my bank is having a bad day or to check if my credit card is ok". My credit card has more than...
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- Newbie
- 721 Views
- 4 replies
- 2 likes
- 721 Views
- 4 replies
- 2 likes
Cancelled premium and then was charged again
I cancelled my premium subscription and even asked the live support to have my credit card information removed from the account, but for absolutely no reason whatsoever the next day I find out that my subscription has been activated again with absolu...
- I cancelled my premium subscription and even asked the live support to have my credit card information removed from the account, but for absolutely no reason whatsoever the next day I find out that m...
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- Casual Listener
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Re: Getting the 60 day free trial
hola¿como estas?la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio.espero te haya servido.
- hola ¿como estas? la verdad es que siempre spotify ha hecho el anuncio de 30 dias gratis y no 60 por lo que puede que ta hayan desinformado por otro medio. espero te haya servido.
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- Roadie
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
6 month Fido Trial ended early?
Got a 6 month trial with Fido (pulse plan) and it ended early, I didn’t cancel it, and it’s only been one week since I’ve started the trial.
- Got a 6 month trial with Fido (pulse plan) and it ended early, I didn’t cancel it, and it’s only been one week since I’ve started the trial.
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Solved!! "Update" to change payment isn't bringing me to the right page
I've recently changed my credit card and needed to update my payment information. However, whenever I click "Update" on the subscription page, it stays on the same page instead of the page where I update my information. Any alternate ways to change p...
- I've recently changed my credit card and needed to update my payment information. However, whenever I click "Update" on the subscription page, it stays on the same page instead of the page where...
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- Casual Listener
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Zipcode does work
Hey im trying to enter my zipcode in the 30days trail but it says my zipcode is wrong"Enter a valid zip or postal code."I tripled checked it and the zipcode is fine even tried some of my friends...
- Hey im trying to enter my zipcode in the 30days trail but it says my zipcode is wrong "Enter a valid zip or postal code." I tripled checked it and the zipcode is fine even tried some of my friends....
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- 169 Views
- 0 replies
- 0 likes
- 169 Views
- 0 replies
- 0 likes
Payment while overseas
I'm an Aussie traveling in South America. I recently paid the $140 or so to subscribe for a year. The money has left my bank account, but I am receiving a scary, red message saying my account will be cancled if I don't update my details. What's the g...
- I'm an Aussie traveling in South America. I recently paid the $140 or so to subscribe for a year. The money has left my bank account, but I am receiving a scary, red message saying my account will be...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
2 times take me for premium but still free
Iki kez para cekildi ama hala premium olamadm
- Iki kez para cekildi ama hala premium olamadm <removed sensitive info>
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
pagamento effettuato account non attivo
salve, volevo effettuare l'upgrade per studenti, mi sono stati prelevati i soldi dallacarta (ho il messaggio della banca), ma al momento di inserire i documenti dell'università, il sistema è andato in tilt e non mi è stato effettuato l'aggiornamento....
- salve, volevo effettuare l'upgrade per studenti, mi sono stati prelevati i soldi dallacarta (ho il messaggio della banca), ma al momento di inserire i documenti dell'università, il sistema è andato i...
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- Newbie
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
60 days free + family?
How do we sign up to the 60 days free trial under a family subscription?
- How do we sign up to the 60 days free trial under a family subscription?
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- Spotify Star
- 464 Views
- 3 replies
- 0 likes
- 464 Views
- 3 replies
- 0 likes
Subscription problem
Hi, I'm from Israel but I recently started studying abroad in Ukraine.Spotify is recently available in Israel but stil not in Ukraine.Can I still manage a Spotify subscription using an Israeli debt card and use it in Ukraine?
- Hi, I'm from Israel but I recently started studying abroad in Ukraine. Spotify is recently available in Israel but stil not in Ukraine. Can I still manage a Spotify subscription using an Israeli de...
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- 177 Views
- 0 replies
- 0 likes
- 177 Views
- 0 replies
- 0 likes