Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109439 Views
- 70 replies
- 9 likes
- 109439 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13399 Views
- 26 replies
- 2 likes
- 13399 Views
- 26 replies
- 2 likes
Pedro Gross
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
- Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Superuser Contribution NO PUEDO PAGAR MI SUSCRIPCION
Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
- Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
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- Casual Listener
- 283 Views
- 2 replies
- 0 likes
- 283 Views
- 2 replies
- 0 likes
No puedo adquirir la suscripcion de mas de un mes y tampoco pagarla con dinero real via baloto etc.
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
- Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
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- 208 Views
- 0 replies
- 1 likes
- 208 Views
- 0 replies
- 1 likes
Trying to subscribe to premium
Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
- Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Subscription question.
I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go to college.Just a thought.
- I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go t...
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- Community Legend
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Update Credit Card for Yearly Premium Subscription
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
- I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
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- Roadie
- 376 Views
- 1 replies
- 0 likes
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Credit Card UpdatePaymentPremium
- 376 Views
- 1 replies
- 0 likes
Superuser Contribution Premium SIgnaure
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always checking the card information but still doesn't wor...
- I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always ...
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Paid for premium but i still not working as premium
Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into application on my desktop i still see that i have exceeded m...
- Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into applicati...
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- Newbie
- 915 Views
- 9 replies
- 2 likes
- 915 Views
- 9 replies
- 2 likes
Spotify premium
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
- Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
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- Community Legend
- 321 Views
- 5 replies
- 0 likes
- 321 Views
- 5 replies
- 0 likes
I pay subscription and the last 8 weeks I have had to download all my playlists over and over again
The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data .I'm love using Spotify but I am getting fed up with having to download all my music again.Can this problem ...
- The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data . I'm love using Spotify but I am getting fed up with ha...
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- Casual Listener
- 283 Views
- 4 replies
- 0 likes
- 283 Views
- 4 replies
- 0 likes
I got an email and signed up for premium, but it will not link to my Spotify app, customer service i
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- Community Legend
- 321 Views
- 3 replies
- 0 likes
- 321 Views
- 3 replies
- 0 likes
Downgraded to free
I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded me to free Spotify.
- I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded m...
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- Spotify Star
- 262 Views
- 2 replies
- 0 likes
- 262 Views
- 2 replies
- 0 likes
opkrevning
skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
- skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
I am being double billed for my Spotify account. How can I cancel one? I do have the accounts.
I am beng double billed monthly from Spotify for $14.99 How do I cancel one? From my visa bill I have two different numbers from Spotify. Kim
- I am beng double billed monthly from Spotify for $14.99 How do I cancel one? From my visa bill I have two different numbers from Spotify. Kim
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- Roadie
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Valentine's Promo
Hi, l signed up for the Spotify 60 days trial yesterday. I had premium until this afternoon. l don't know what happened but now my account says free with no record of it. I would have totally subscribed after that trial, but l really don't appreciate...
- Hi, l signed up for the Spotify 60 days trial yesterday. I had premium until this afternoon. l don't know what happened but now my account says free with no record of it. I would have totally subscri...
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- Music Fan
- 631 Views
- 5 replies
- 0 likes
- 631 Views
- 5 replies
- 0 likes
Solved!! Ads shown for premium users
After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem is, that I have a premium subscription. So I'm not ha...
- After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem is...
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- Spotify Star
- 475 Views
- 1 replies
- 0 likes
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advertisementPremium
- 475 Views
- 1 replies
- 0 likes
Insufficient funds charge
Was charge the day before because my bank didn't have enough funds when the payment was scheduled for the next day !! I want a refund
- Was charge the day before because my bank didn't have enough funds when the payment was scheduled for the next day !! I want a refund
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- Newbie
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Billed Twice for a number of months
Hi, I have just noticed I have been billed twice and this goes back for a numbner of months. How do I resolve this as quickly as possible? Thanks
- Hi, I have just noticed I have been billed twice and this goes back for a numbner of months. How do I resolve this as quickly as possible? Thanks
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- Spotify Star
- 341 Views
- 4 replies
- 0 likes
- 341 Views
- 4 replies
- 0 likes
Cancelled family Subscription, still being charged
I cancelled family subscription, yet a $14.99 Spotify charge keeps showing up on my credit card statement. My subscription status says I am Spotify Free, but when receipts is checked, you can see I am still receiving charges. Please let me know how t...
- I cancelled family subscription, yet a $14.99 Spotify charge keeps showing up on my credit card statement. My subscription status says I am Spotify Free, but when receipts is checked, you can see I a...
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- Community Legend
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Solved!! Premium Subscription
Hello, Spotify. Can't we pay for our subscription directly on the app? I'm using my phone number as the payment method on the Playstore, and can't use my credit card anymore. Is there a way for you to add a feature of it on the app?
- Hello, Spotify. Can't we pay for our subscription directly on the app? I'm using my phone number as the payment method on the Playstore, and can't use my credit card anymore. Is there a way for you t...
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- Roadie
- 306 Views
- 1 replies
- 0 likes
- 306 Views
- 1 replies
- 0 likes