Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41644 Views
- 19 replies
- 1 likes
- 41644 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5277 Views
- 23 replies
- 2 likes
- 5277 Views
- 23 replies
- 2 likes
Hi.
Spotify premiun can't take my visa Gift Card. It just says "error, try again "
- Spotify premiun can't take my visa Gift Card. It just says "error, try again "
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- Regular
- 496 Views
- 9 replies
- 0 likes
- 496 Views
- 9 replies
- 0 likes
Solved!! premium problems
hi. theres the premium for 99p per month deal going on. if i set it up on my laptop, will it work on my phone?
- hi. theres the premium for 99p per month deal going on. if i set it up on my laptop, will it work on my phone?
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- Community Legend
- 407 Views
- 1 replies
- 0 likes
- 407 Views
- 1 replies
- 0 likes
Ask for join "Spotify hi-fi" lossless
Hi, I am trying out Spotify Premium on my multiple devices (Windows 10 and various iOSs devices) and the interface is AWESOME.IT's wonderful that I can route music between my devices with a touch making a seamless continuos experience. BUT, I am not ...
- Hi, I am trying out Spotify Premium on my multiple devices (Windows 10 and various iOSs devices) and the interface is AWESOME. IT's wonderful that I can route music between my devices with ...
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- 306 Views
- 0 replies
- 0 likes
- 306 Views
- 0 replies
- 0 likes
HEY how do I know my address on Spotify?
I’m trying to add my mom on my subscription but we don’t remember the address we added, so I’m trying to find it but I have no idea where to look for
- I’m trying to add my mom on my subscription but we don’t remember the address we added, so I’m trying to find it but I have no idea where to look for
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- 240 Views
- 0 replies
- 0 likes
- 240 Views
- 0 replies
- 0 likes
COBRO DE SUSCRIPCION PREMIUM
Buenas tardes,Es la primera vez que me suscribo a una cuenta PREMIUM, la cual entiendo que me debieron cobrar S/0.99 durante 3 meses.sin embargo, me han cobrado S/ 21.90 por realizar pago directamente desde mi tarjeta de debito mediante SAFETY PAY.Qu...
- Buenas tardes, Es la primera vez que me suscribo a una cuenta PREMIUM, la cual entiendo que me debieron cobrar S/0.99 durante 3 meses. sin embargo, me han cobrado S/ 21.90 por realizar pago directa...
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- 217 Views
- 0 replies
- 0 likes
- 217 Views
- 0 replies
- 0 likes
Parece que tu tarjeta es de un pais donde no hay Spotify
bueno , soy de Chile y tengo una tarjeta "mastercard neteller" basicamente es una tarjeta de credito pero de debito/prepago y spotify no me la toma , antes podia pagar cada mes con esta tarjeta pero ahora me dice Parece que tu tarjeta es de un pais d...
- bueno , soy de Chile y tengo una tarjeta "mastercard neteller" basicamente es una tarjeta de credito pero de debito/prepago y spotify no me la toma , antes podia pagar cada mes con esta tarjeta pero ...
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- 356 Views
- 0 replies
- 0 likes
- 356 Views
- 0 replies
- 0 likes
Help? A 3 months premium offer has gone.
Hiya, A couple of days ago, I was eligible for a £9.99 offer for 3 months of premium. Offer ends Dec 31st 2017. I accidently clicked off it, but would like to upgrade with this offer!!! How do I go about this?
- Hiya, A couple of days ago, I was eligible for a £9.99 offer for 3 months of premium. Offer ends Dec 31st 2017. I accidently clicked off it, but would like to upgrade with this offe...
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- 180 Views
- 0 replies
- 0 likes
- 180 Views
- 0 replies
- 0 likes
Confirmation of Payment for Premium
I have signed up for premium a couple of hours ago but have not received an e mail confirmation. I'm sure I should have done. I have signed up via Facebook. Can you help? Many thanks
- I have signed up for premium a couple of hours ago but have not received an e mail confirmation. I'm sure I should have done. I have signed up via Facebook. Can you help? Many...
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- 182 Views
- 0 replies
- 0 likes
- 182 Views
- 0 replies
- 0 likes
Spotify for 0,99 for 3 months doesn't work for me!
Dear Spotify, I was tempted by your ad to activate my premium account for 0,99PLN per month for 3 months. I have paid via your side for 3 months nearly 60PLN. My account is activated till 31.03.2018 only. Therefore I have NO 3 months for 0,99PLN, but...
- Dear Spotify, I was tempted by your ad to activate my premium account for 0,99PLN per month for 3 months. I have paid via your side for 3 months nearly 60PLN. My account is activated till 31...
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- 177 Views
- 0 replies
- 0 likes
- 177 Views
- 0 replies
- 0 likes
Cannot add new family member
I have sent an invite to a family member for him to use my family plan suscription and que keeps on receiving this message: http://prntscr.com/hsldng How can I make this family member join the family plan?
- I have sent an invite to a family member for him to use my family plan suscription and que keeps on receiving this message: http://prntscr.com/hsldng How can I make this family memb...
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- 206 Views
- 0 replies
- 0 likes
- 206 Views
- 0 replies
- 0 likes
I'm being charged for spotify premium when I don't have it
It's as simple as the title says, I'm being charged for spotify premium, I don't want spotify premium, my account says it is a free account and yet I'm still getting charged for it. Please help me resolve this issue.
- It's as simple as the title says, I'm being charged for spotify premium, I don't want spotify premium, my account says it is a free account and yet I'm still getting charged for it. Please help me re...
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- 400 Views
- 0 replies
- 0 likes
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Help
- 400 Views
- 0 replies
- 0 likes
Does spotify support bank of palestine credit cards?
Hello, I am from Palestine and i have a palestinian credit card from the bank of Palestine, i have tried upgrading to a premium account but there was anerror message that said: "Enter a valid zip or postal code"So my question is, does spotify support...
- Hello, I am from Palestine and i have a palestinian credit card from the bank of Palestine, i have tried upgrading to a premium account but there was anerror message that said: "Enter a valid zip or ...
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- 324 Views
- 0 replies
- 0 likes
- 324 Views
- 0 replies
- 0 likes
Premium Scratch Off Help
I scratched off a premium card and the code is gone. I didn’t peel off any of the paper and I need to know if I can somehow get it replaced.
- I scratched off a premium card and the code is gone. I didn’t peel off any of the paper and I need to know if I can somehow get it replaced.
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- 147 Views
- 0 replies
- 0 likes
- 147 Views
- 0 replies
- 0 likes
So I can no longer use prepaid Visa cards to pay for Premium?
I go out to buy a $25 prepaid Visa for the sole purpose of taking advantage of the $.99 for three months deal and then a couple of extra months and it won't let me. Last time, I got a prepaid MasterCard and it worked.
- I go out to buy a $25 prepaid Visa for the sole purpose of taking advantage of the $.99 for three months deal and then a couple of extra months and it won't let me. Last time, I got a prepaid MasterC...
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- Casual Listener
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
free to family issue
hi, my mum has a free account, I have been paying for family account for a while and thought she had activated here account to my family account. Have realised she has not and she tried to accept invite but as we are on holiday overseas it says she o...
- hi, my mum has a free account, I have been paying for family account for a while and thought she had activated here account to my family account. Have realised she has not and she tried to accept inv...
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Premium Deal is unfair for people in Quebec
I would like to know why I can't get the $99 for a year offer for Quebec. I think it is unfair that I am charged more based on where I live in a country where those living in the same country can take advantage of a cheaper option . Because of this, ...
- I would like to know why I can't get the $99 for a year offer for Quebec. I think it is unfair that I am charged more based on where I live in a country where those living in the same country can tak...
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- Casual Listener
- 2805 Views
- 1 replies
- 0 likes
- 2805 Views
- 1 replies
- 0 likes
Payment problem
Unable to enjoy the subscription after payment . The PO is P047214423 .pls raise this issue
- Unable to enjoy the subscription after payment . The PO is P047214423 .pls raise this issue
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- Regular
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Paid Annual Sub Offer but Still Trying to Bill me Monthly
Hi - I accpeted the £99 offer to pay for the year but Spotify is still trying to bill my credit card for the monthly payment. How do I stop the monthly payment? THanks
- Hi - I accpeted the £99 offer to pay for the year but Spotify is still trying to bill my credit card for the monthly payment. How do I stop the monthly payment? THanks
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- 93 Views
- 0 replies
- 0 likes
- 93 Views
- 0 replies
- 0 likes
My account
I had a Spotify premium account which was attached to my Facebook account, I recently deleted my Facebook and have made a new one , now I can’t access Spotify premium with that account as it’s disabled, I was wondering if you could transfer my member...
- I had a Spotify premium account which was attached to my Facebook account, I recently deleted my Facebook and have made a new one , now I can’t access Spotify premium with that account as it’s disabl...
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- Regular
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Camila Xavier
Eu tenho o recurso Premium do Spotify. Faco o pagamento no cartao de credito e nunca da problema.Neste ultimo pagamento (deste mes), o meu recurso Premium foi retirado da minha assinatura, me deixando com o recurso Free. O pagamento foi feito certo c...
- Eu tenho o recurso Premium do Spotify. Faco o pagamento no cartao de credito e nunca da problema. Neste ultimo pagamento (deste mes), o meu recurso Premium foi retirado da minha assinatura, me deixa...
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes