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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69589 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133848 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71263 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254595 Views
156 replies
13 likes
I went on my spotify app to unsubscribe from premium and the option was no longer there. I was charged and I wanted to stop it before I did.
I went on my spotify app to unsubscribe from premium and the option was no longer there. I was charged and I wanted to stop it before I did.
Community Legend
339 Views
2 replies
0 likes
Buenas, me acabo de hacer premium con plan familiar y solo me han cobrado 10 euros y me sale que me vuelven a cobrar el 7/04. Por que? Se supone que es mensual... o es la parte proporcional hasta esa fecha?
Buenas, me acabo de hacer premium con plan familiar y solo me han cobrado 10 euros y me sale que me vuelven a cobrar el 7/04. Por que? Se supone que es mensual... o es la parte proporcional hasta esa...
Moderator
348 Views
1 replies
0 likes
Hi i just wanted to make a spotify premium sub but i cant do it right now but the money was already taken can i get them back?
Hi i just wanted to make a spotify premium sub but i cant do it right now but the money was already taken can i get them back?
Moderator
301 Views
1 replies
0 likes
I was previously subscribed through apple, but want to change to being subscribed through spotify. I cancelled my subscription through Apple. When will i be able to get premium through spotify? its still saying I have to cancel through apple, but i a...
I was previously subscribed through apple, but want to change to being subscribed through spotify. I cancelled my subscription through Apple. When will i be able to get premium through spotify?...
Moderator
299 Views
1 replies
0 likes
Hi, so i was buying a month of premium for students, then my connection went out during the payment, the problem is my account is not even premium but the money from my credit card were taken. What happened and what should i do?
Hi, so i was buying a month of premium for students, then my connection went out during the payment, the problem is my account is not even premium but the money from my credit card were taken. What h...
Moderator
253 Views
1 replies
0 likes
I don't have premium!! I never have!!! They just charged me for a whole year!!! I want my money!!! I didn't even get premium with them charging me!!! I'm ok with commercials I actually like them! Give me my **bleep**in money! Or else
I don't have premium!! I never have!!! They just charged me for a whole year!!! I want my money!!! I didn't even get premium with them charging me!!! I'm ok with commercials I actually like them! Giv...
Newbie
373 Views
2 replies
0 likes
i entered the card details of my debit card. it showed a message saying "please enter a valid credit card number", so i figured you mustnt be able to use debit cards for payments. but on the help pages i saw that other people were able to pay for the...
i entered the card details of my debit card. it showed a message saying "please enter a valid credit card number", so i figured you mustnt be able to use debit cards for payments. but on the help pag...
Newbie
6323 Views
3 replies
0 likes
Hi you charged twice of my visa card this month .What can be done to correct this ?
Hi you charged twice of my visa card this month . What can be done to correct this ?
Community Legend
433 Views
1 replies
0 likes
I try all my possible accounts but all show up I’m not a premium user but still count my money from bank for half and year!!!how can I fix this pls for help
I try all my possible accounts but all show up I’m not a premium user but still count my money from bank for half and year!!!how can I fix this pls for help
Community Legend
287 Views
1 replies
0 likes
Visa prepaid won't allow re occurred payments so how do I get my subscription back on ?
Visa prepaid won't allow re occurred payments so how do I get my subscription back on ?
Spotify Star
335 Views
1 replies
0 likes
Hey guys and gals!I currently have a Spotify Premium account and I love it! My brother uses the free version and I thought it would be a good idea for him to have all the Premium features as well. So I played with the thought of starting a Spotify Fa...
Hey guys and gals! I currently have a Spotify Premium account and I love it! My brother uses the free version and I thought it would be a good idea for him to have all the Premium features as well. ...
Spotify Star
966 Views
1 replies
0 likes
Hello,I had Spotify Premium for the holiday deal for 3 months and forgot to cancel it/change to the student deal. I didn't have enough money in my account and ended up having my account overdrawn. Is it possible to get a refund or have the amount cha...
Hello, I had Spotify Premium for the holiday deal for 3 months and forgot to cancel it/change to the student deal. I didn't have enough money in my account and ended up having my account overdrawn. ...
Spotify Star
307 Views
1 replies
0 likes
So Spotify just launched in my country, which is amazing! BUT, I logged in with Facebook. Spotify assumed that I live in France. I used to live in France, but my current town has since been updated (back in 2014 already) to a town in my home country....
So Spotify just launched in my country, which is amazing! BUT, I logged in with Facebook. Spotify assumed that I live in France. I used to live in France, but my curre...
Casual Listener
513 Views
2 replies
0 likes
I'm trying to change my country from SIngapore to New Zealand so I can enter new card payment details. So far what ever I do/change it will not accept any of my New Zealand visa cards. Help please - I have seen the notification to change country to N...
I'm trying to change my country from SIngapore to New Zealand so I can enter new card payment details. So far what ever I do/change it will not accept any of my New Zealand visa cards. Help ple...
Casual Listener
269 Views
1 replies
0 likes
Hello,I paid student subscription but i cant use it because my school dont appears in the list. So can you devolve my money?
Hello, I paid student subscription but i cant use it because my school dont appears in the list. So can you devolve my money?
Not applicable
379 Views
2 replies
0 likes
Have iPhone and Sonos speakers with Alexa. About 4 days ago can’t play music with message my premium student account not valid
Have iPhone and Sonos speakers with Alexa. About 4 days ago can’t play music with message my premium student account not valid
Moderator
224 Views
1 replies
0 likes
When I try to change my credit card info I am not given the option to edit payment details. I'm a Premium user. See screen shot. I do not run an ad blocker or anything else that would cause this.Any ideas what to do?Best, /Per
When I try to change my credit card info I am not given the option to edit payment details. I'm a Premium user. See screen shot. I do not run an ad blocker or anything else that w...
Music Fan
2340 Views
25 replies
0 likes
Hi, I was trying to change my subscription to premium family so that I can invite family members. However, I was just (yesterday) automatically charged for the following month of a regular premium subscription ($9.99). I’m wondering if I change to pr...
Hi, I was trying to change my subscription to premium family so that I can invite family members. However, I was just (yesterday) automatically charged for the following month of a regular premium su...
Community Legend
319 Views
1 replies
0 likes
Hello! A few days ago I had problems with the "Premium Family Plan". The system automatically took me out and the owner has not taken me out of the plan. If you could help me, I would appreciate it! Thank you!
Hello! A few days ago I had problems with the "Premium Family Plan". The system automatically took me out and the owner has not taken me out of the plan. If you could help me, I would appreciate it! ...
Casual Listener
290 Views
2 replies
0 likes
Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? Thanks,Sayak Biswas
Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? &nbs...
Newbie
499 Views
2 replies
0 likes
