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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69637 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133897 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71356 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254717 Views
156 replies
13 likes
Hi, I was trying to change my subscription to premium family so that I can invite family members. However, I was just (yesterday) automatically charged for the following month of a regular premium subscription ($9.99). I’m wondering if I change to pr...
Hi, I was trying to change my subscription to premium family so that I can invite family members. However, I was just (yesterday) automatically charged for the following month of a regular premium su...
Community Legend
319 Views
1 replies
0 likes
Hello! A few days ago I had problems with the "Premium Family Plan". The system automatically took me out and the owner has not taken me out of the plan. If you could help me, I would appreciate it! Thank you!
Hello! A few days ago I had problems with the "Premium Family Plan". The system automatically took me out and the owner has not taken me out of the plan. If you could help me, I would appreciate it! ...
Casual Listener
290 Views
2 replies
0 likes
Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? Thanks,Sayak Biswas
Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? &nbs...
Newbie
499 Views
2 replies
0 likes
udah klik berkali kali nunggu lama jug tapi pinya gak dikirim kirim .. ini gimana ya,?
udah klik berkali kali nunggu lama jug tapi pinya gak dikirim kirim .. ini gimana ya,?
Newbie
493 Views
3 replies
0 likes
I have a premium spotify account but i want to shut it down because im usong another account right now. But the problem is i cant login to my old account because the facebook profile is supsended. Please help me i need to undo my premium it keeps get...
I have a premium spotify account but i want to shut it down because im usong another account right now. But the problem is i cant login to my old account because the facebook profile is supsended. Pl...
Community Legend
419 Views
1 replies
0 likes
I am a premium user, I have access to all the features it has to offer but it declined my request for a extreme stream quality. Anyone else who has got this issue?
I am a premium user, I have access to all the features it has to offer but it declined my request for a extreme stream quality. Anyone else who has got this issue?
Community Legend
300 Views
1 replies
0 likes
We are coming to the end of a 2 year Premium account which was part of a bundle with our Rogers services. There are three of us who were eligible for this free account. Rogers tells me that as of the subscription end date, these accounts will automat...
We are coming to the end of a 2 year Premium account which was part of a bundle with our Rogers services. There are three of us who were eligible for this free account. Rogers tells me that as of the...
Newbie
390 Views
1 replies
0 likes
It saysPayment failed. Try again, or use a different payment method. For now i do not have enough money on my card, is that the problem ?I cant register my card details and after that to pay , or i need to have the money from the beggining ?
It says Payment failed. Try again, or use a different payment method. For now i do not have enough money on my card, is that the problem ? I cant register my card details and after that ...
Casual Listener
315 Views
1 replies
0 likes
Hi! I´m trying to switch from Premium to Student. I am from Norway, and want to pay with my Norwegian bank account, and I thought this would be fine. When I tried to switch to Student, I had to choose the country in which I am studying, but Britain/E...
Hi! I´m trying to switch from Premium to Student. I am from Norway, and want to pay with my Norwegian bank account, and I thought this would be fine. When I tried to switch to Student, I had t...
Spotify Star
294 Views
1 replies
0 likes
Is it possible to get my money back? I didn’t meant to pay this month, cause i don’t have the money
Is it possible to get my money back? I didn’t meant to pay this month, cause i don’t have the money 😕
Spotify Star
262 Views
1 replies
0 likes
I paid spotify premium for student but it isnt activated. What can i do?
I paid spotify premium for student but it isnt activated. What can i do?
Newbie
224 Views
1 replies
1 likes
Hi there, I need to chat with your rep with regard to a cancelled subscription I'm still being charged for. Thank you.
Hi there, I need to chat with your rep with regard to a cancelled subscription I'm still being charged for. Thank you.
Spotify Star
219 Views
1 replies
0 likes
Hello. I have a problem. I wanted to bought Premium version of Spotify. I choosed student version (9,99 PLN per month). Then I entered my credit card informations. I clicked "Continue" button and when I was entering informations about me and my schoo...
Hello. I have a problem. I wanted to bought Premium version of Spotify. I choosed student version (9,99 PLN per month). Then I entered my credit card informations. I clicked "Continue" button and whe...
Spotify Star
359 Views
1 replies
0 likes
Hi! Id like to upgrade my Spotify account to Premium. Currently and for some quite long time I’m going to stay abroad, so Spotify does not accept my payment as credit card details are not matching the country I am. How can I solve this?
Hi! Id like to upgrade my Spotify account to Premium. Currently and for some quite long time I’m going to stay abroad, so Spotify does not accept my payment as credit card details are not matching th...
Spotify Star
265 Views
1 replies
0 likes
Please help
Please help
Community Legend
241 Views
1 replies
0 likes
My credit card was charged for premium service on3/11 for the amount of $9.99 my music currently won’t play as it says I don’t have a premium subscription although the website shows I have the subscription. I want to file a fraud report against Spoti...
My credit card was charged for premium service on3/11 for the amount of $9.99 my music currently won’t play as it says I don’t have a premium subscription although the website shows I have the subscr...
Community Legend
221 Views
1 replies
0 likes
I was charged $119.88cfor Premium. I never upgraded to Premium! I want to know how can I get someone to help me with this situation since you guys do not have a number to call.
I was charged $119.88cfor Premium. I never upgraded to Premium! I want to know how can I get someone to help me with this situation since you guys do not have a number to call.
Community Legend
227 Views
1 replies
0 likes
I recently upgraded to premium and although the money has been taken from my bank account I have not been upgraded even though I have looked out of all devices and we looked in it is still showing that I am on a free subscription I’m getting shame if...
I recently upgraded to premium and although the money has been taken from my bank account I have not been upgraded even though I have looked out of all devices and we looked in it is still show...
Community Legend
407 Views
1 replies
0 likes
Hi everyone, I'm from Argentina I want to subscribe to premium, but dont accept the pay. I tried with all my credit and debit cards and it says "An error occurred in the payment. Try again or use another payment method." Please can you help me with t...
Hi everyone, I'm from Argentina I want to subscribe to premium, but dont accept the pay. I tried with all my credit and debit cards and it says "An error occurred in the payment. Try again o...
Community Legend
272 Views
1 replies
0 likes
i clicked the link saying 'start' your 60 day free trial to only end up with a 7 day free trial? then when i look at the offers, it only has 30 days free trial. my husband signed up his own account this morning and got 60 days, so i know its supposed...
i clicked the link saying 'start' your 60 day free trial to only end up with a 7 day free trial? then when i look at the offers, it only has 30 days free trial. my husband signed up his own account t...
Community Legend
303 Views
1 replies
0 likes
