Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174503 Views
- 114 replies
- 12 likes
- 174503 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19394 Views
- 27 replies
- 4 likes
- 19394 Views
- 27 replies
- 4 likes
You cannot subscribe to Spotify premium through this app
Hi everyone,I wanted to move to premium but my Spotify app (which I think is the only spotify app) tells me I cannot subscribe to premium « through this app ». See attached a screenshot (sorry it’s in French). Is there any other spotify app? The appl...
- Hi everyone, I wanted to move to premium but my Spotify app (which I think is the only spotify app) tells me I cannot subscribe to premium « through this app ». See attached a screenshot (sorry it’s...
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- Spotify Star
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
I cancelled my premium and have still been charged for the past 5 months
I cancelled my Spotify premium five months ago because I was supposed to get a free trial and didn't get it. I just discovered, that for the past couple months I was being charged for premium again. I only found this out due to my bank information be...
- I cancelled my Spotify premium five months ago because I was supposed to get a free trial and didn't get it. I just discovered, that for the past couple months I was being charged for premium again. ...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution no me acepta a un invitado mi cuenta premium
hola , invito a una de mis hijas a mi cuenta premium , le mando la invitacion y cuando la recibe y entra le aparce que el mail es incorrecto , entonces nopuedo agregarla , que hago ?
- hola , invito a una de mis hijas a mi cuenta premium , le mando la invitacion y cuando la recibe y entra le aparce que el mail es incorrecto , entonces nopuedo agregarla , que hago ?
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- Newbie
- 358 Views
- 2 replies
- 0 likes
- 358 Views
- 2 replies
- 0 likes
Solved!! Account ending when I don't want it too.
The credit card I had on file was compromised. And it was blocked and cancelled. My new card is in the mail won't come for about a week. What will happen if my premium runs out? Will I lose all my playlists? And when my new card comes will I will ent...
- The credit card I had on file was compromised. And it was blocked and cancelled. My new card is in the mail won't come for about a week. What will happen if my premium runs out? Will I lose all my pl...
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- Not applicable
- 297 Views
- 1 replies
- 0 likes
- 297 Views
- 1 replies
- 0 likes
Superuser Contribution PREMIUM SUDDENLY ENDED
My spotify premium accout is suppose to end this december but when I logged in another phone it says its not premium. The subscription ended so early yet its still due on december 24,2018
- My spotify premium accout is suppose to end this december but when I logged in another phone it says its not premium. The subscription ended so early yet its still due on december 24,2018
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- Roadie
- 558 Views
- 1 replies
- 0 likes
- 558 Views
- 1 replies
- 0 likes
Superuser Contribution Premium account to member of family premium
I got invited to a family premium group today, but i did not quit my regular premium subscription. Is it automatically converted or do i still have to manually stop it? And how do i do that, because i can't find an unsub button in my account settings...
- I got invited to a family premium group today, but i did not quit my regular premium subscription. Is it automatically converted or do i still have to manually stop it? And how do i do that, because ...
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- Roadie
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo cambiar mi pais
Abri cuenta premium cuando vivia en UK pero ahora me he mudado a Chile. No me permite cambiar mi medio de pago a una tarjeta chilenta dado que en mi cuenta figura UK como pais de residencia. Al intentar ingresar la tarjeta nueva, me sale un mensaje d...
- Abri cuenta premium cuando vivia en UK pero ahora me he mudado a Chile. No me permite cambiar mi medio de pago a una tarjeta chilenta dado que en mi cuenta figura UK como pais de residencia.&nbs...
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- Roadie
- 1177 Views
- 1 replies
- 0 likes
- 1177 Views
- 1 replies
- 0 likes
Superuser Contribution Help with premium for family
Hi! We decided to try Premium with Family since it is cheaper than the regular one. Our payment fell through after a week and once i got it sorted up the subscription is gone. I registered the subscription again, then i sent invites to them but they ...
- Hi! We decided to try Premium with Family since it is cheaper than the regular one. Our payment fell through after a week and once i got it sorted up the subscription is gone. I registered the subscr...
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- Roadie
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Account disappeared - Card still charged.
Hi, I’ve been on Spotify family for a few months but just recently tried to add my husband. I tried to login but apparently my username/email address is “not associated with any active Spotify account.” (I’m very sure it’s the right email/username.) ...
- Hi, I’ve been on Spotify family for a few months but just recently tried to add my husband. I tried to login but apparently my username/email address is “not associated with any active Spoti...
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- Roadie
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Superuser Contribution Suscripcion plan universitario
El dia de ayer pague la suscripcion al plan Universitario con los documentos que me pedian y no se realizo la suscripcion, volvi a intentar y nada, me salia error en el pago; entre a mi cuenta del banco y efectivamente se habian debitado dos veces el...
- El dia de ayer pague la suscripcion al plan Universitario con los documentos que me pedian y no se realizo la suscripcion, volvi a intentar y nada, me salia error en el pago; entre a mi cuenta del ba...
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- Roadie
- 453 Views
- 1 replies
- 0 likes
- 453 Views
- 1 replies
- 0 likes
Superuser Contribution Canceled spotify premium and still got charged twice
I got spotify premium with the promotion they had going on and I cancel it and I'm still getting charge twice and i only have one account
- I got spotify premium with the promotion they had going on and I cancel it and I'm still getting charge twice and i only have one account
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- Roadie
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Solved!! I paid for Spotify premium by accidentally
hey, I was buying a spotify premiun for students but before I realized that I can't buy it because i'm in high school I put my card numbers and like paid for it and then came a new page where i had to put my name etc. But I didn't put my name because...
- hey, I was buying a spotify premiun for students but before I realized that I can't buy it because i'm in high school I put my card numbers and like paid for it and then came a new page where i had t...
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- Casual Listener
- 347 Views
- 2 replies
- 0 likes
- 347 Views
- 2 replies
- 0 likes
Superuser Contribution Cant cancel my subscription still being billed by ayden
Hello Everyone, I can't end my subscription i'am still being billed by AYDEN.Can someone help me?
- Hello Everyone, I can't end my subscription i'am still being billed by AYDEN. Can someone help me?
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- Spotify
- 442 Views
- 3 replies
- 0 likes
- 442 Views
- 3 replies
- 0 likes
problems with first free month/ problemas com o primeiro mes de graca
No dia 22 de Fevereiro iniciei o primeiro mes de graca, registrei meu cartao de credito e etc. Porem hoje apareceu como se eu nunca tivesse feito nada, mas na notificacao no meu app (banco) do celular consta a compra.Tudo bem, depois de algumas horas...
- No dia 22 de Fevereiro iniciei o primeiro mes de graca, registrei meu cartao de credito e etc. Porem hoje apareceu como se eu nunca tivesse feito nada, mas na notificacao no meu app (banco) do ...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution Cant cancel premium
So i bought the new year special and i want to cancel it but its saying i dont have it but when i open the app i do i have premium features it also says i can TRY premium for free
- So i bought the new year special and i want to cancel it but its saying i dont have it but when i open the app i do i have premium features it also says i can TRY premium for free
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- Spotify
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Fui banido da conta familiar
Pela segunda vez fui banido da conta familiar ministrada por minha irma , sendo que moramos na mesma casa e participo efetivamente nos pagamentos da conta . Gostaria de uma definicao definitiva sobre o assunto pq se nao iremos cancelar a assinatura .
- Pela segunda vez fui banido da conta familiar ministrada por minha irma , sendo que moramos na mesma casa e participo efetivamente nos pagamentos da conta . Gostaria de uma definicao definitiva...
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- Spotify Star
- 1081 Views
- 1 replies
- 0 likes
- 1081 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for family premium by mistake
I tried to renew my premium account but by mistake I bought family premium just today, I already changed it to normal premium but, is there any chance to recover my money and not being charged twice in 15 days? (it says that my account will change in...
- I tried to renew my premium account but by mistake I bought family premium just today, I already changed it to normal premium but, is there any chance to recover my money and not being charged ...
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- Spotify
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Premium
Hey,some time ago I started the trial premium.After this Month I quitted the abonnement.Now I wann to know how to make ist to Go on. When I try there is only the trial Version and as I already tried it my PayPal does Not work.Thank you
- Hey, some time ago I started the trial premium. After this Month I quitted the abonnement. Now I wann to know how to make ist to Go on. When I try there is only the trial Version and as I already ...
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- Composer
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Your last payment didn’t go thru
Every time I open my Spotify this comes up even though they took my payment out and I cannot get past this can anybody help me or tell me who I contact
- Every time I open my Spotify this comes up even though they took my payment out and I cannot get past this can anybody help me or tell me who I contact
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- Composer
- 280 Views
- 2 replies
- 0 likes
- 280 Views
- 2 replies
- 0 likes
Superuser Contribution Being charged $13.80 twice a month
I am being charged twice a month. I checked my subscriptions page on my account and it only shows one subscription being activated. I'm not sure why this is happening. Is it possible that I have another spotify account open? I saw the double payments...
- I am being charged twice a month. I checked my subscriptions page on my account and it only shows one subscription being activated. I'm not sure why this is happening. Is it possible that ...
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- Roadie
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes