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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69616 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133885 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71309 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254684 Views
156 replies
13 likes
I subscribed for one year at $99 when there was the promotion, but now I want to switch to the Family Plan. Is it possible? How is that going to work?
I subscribed for one year at $99 when there was the promotion, but now I want to switch to the Family Plan. Is it possible? How is that going to work?
Community Legend
444 Views
1 replies
0 likes
i have been doing this for the past two months, using globe as my means of payment where i will load 140 because the regular spotify fee is 129 + the 15% vat, but as i am trying to renew my payment through mobile, it keeps saying: "It appears that yo...
i have been doing this for the past two months, using globe as my means of payment where i will load 140 because the regular spotify fee is 129 + the 15% vat, but as i am trying to renew my payment t...
Casual Listener
1624 Views
3 replies
0 likes
Hey, so my premium ran out today so I thought that I would check out the student discount to see I I was eligible to get the 50% off, so I put in My card details and it said that I wouldn't be charged until confirmed that I was under a listed school,...
Hey, so my premium ran out today so I thought that I would check out the student discount to see I I was eligible to get the 50% off, so I put in My card details and it said that I wouldn't be charge...
Newbie
477 Views
2 replies
0 likes
How can I add other members? I didn't even send them an invite.
How can I add other members? I didn't even send them an invite.
Community Legend
336 Views
1 replies
0 likes
my fido premium has expired and I did renew it a few hours ago and was told that I am good to use but it did not work. is there any solutions
my fido premium has expired and I did renew it a few hours ago and was told that I am good to use but it did not work. is there any solutions
325 Views
0 replies
0 likes
Why the song Uka uka by trippie redd isn't on spotify anymore?
Why the song Uka uka by trippie redd isn't on spotify anymore?
Community Legend
552 Views
1 replies
0 likes
I have my own Spotify Premium account, but just now, I switched to my Family's Premium plan. How do I ensure that I've cancelled my own Premium account so that it does not charge me?
I have my own Spotify Premium account, but just now, I switched to my Family's Premium plan. How do I ensure that I've cancelled my own Premium account so that it does not charge me?
Community Legend
320 Views
1 replies
0 likes
I can’t get the premium Spotify because my country and card location don’t match. It’s because I have an American card but I live in Germany can someone help with this issue?
I can’t get the premium Spotify because my country and card location don’t match. It’s because I have an American card but I live in Germany can someone help with this issue?
Casual Listener
308 Views
1 replies
2 likes
I'm a student in the Netherlands and I want to upgrade my free account to a student subscription.The problem is that being in the Netherlands most of the debit cards are Maestro and this type of payment is not accepted for the Student Premium. It see...
I'm a student in the Netherlands and I want to upgrade my free account to a student subscription. The problem is that being in the Netherlands most of the debit cards are Maestro and this type of pa...
Spotify Star
1598 Views
4 replies
0 likes
So, my bank keeps giving me overdraft fees for Spotify, and I've tried literally every way to cancel my subscription but I can't find anything. Also, when I log into my account on the website, it asks if I want to get premium when I already have it. ...
So, my bank keeps giving me overdraft fees for Spotify, and I've tried literally every way to cancel my subscription but I can't find anything. Also, when I log into my account on the website, it ask...
Community Legend
371 Views
1 replies
0 likes
Ive had student premium for a few months now but since about two weeks ago, I haven’t had an infinite number of skips or have I been able to choose my own song. I don’t get ads, but it’s still frustrating because I’m not getting what I’m essentially ...
Ive had student premium for a few months now but since about two weeks ago, I haven’t had an infinite number of skips or have I been able to choose my own song. I don’t get ads, but it’s sti...
Community Legend
557 Views
5 replies
0 likes
Hi I have the invite for Free trial spotify in SA but cannot get any details on what the actual subscription will be once free trial is up? Anyone any idea? Thanks
Hi I have the invite for Free trial spotify in SA but cannot get any details on what the actual subscription will be once free trial is up? Anyone any idea? Thanks
Newbie
265 Views
1 replies
0 likes
estaba inscrito a un plan familiar pero se corto y ahora quiero inscribirme a otro pero ya no me deja, me sale que solo puedo cambiar una vez de plan familiar y esta seria la primera vez
estaba inscrito a un plan familiar pero se corto y ahora quiero inscribirme a otro pero ya no me deja, me sale que solo puedo cambiar una vez de plan familiar y esta seria la primera vez
187 Views
0 replies
0 likes
I have been charged £9.99 for spotify free even though i cancelled this account ages ago!!! I want to stop being charged for it when i have never used it!!
I have been charged £9.99 for spotify free even though i cancelled this account ages ago!!! I want to stop being charged for it when i have never used it!!
Not applicable
357 Views
3 replies
0 likes
Hello thereI have Spotify for about a yearI have been paying £9.99 a monthAnd I always had advertising and some songs locked and I can't change songs myselfBasicaly friend came and said that it's free subscription I useBut I m paying every monthAnd n...
Hello there I have Spotify for about a year I have been paying £9.99 a month And I always had advertising and some songs locked and I can't change songs myself Basicaly friend came and said that ...
Newbie
323 Views
2 replies
0 likes
I received a new credit card, after mine was stolen. I go to update my payment details for my premium plan and I click "Update" but nothing happens, the page loads and reloads onto the same "Subscritpion" page. I am unable to update my payment option...
I received a new credit card, after mine was stolen. I go to update my payment details for my premium plan and I click "Update" but nothing happens, the page loads and reloads onto the same "Subscrit...
Casual Listener
350 Views
2 replies
0 likes
I signed up with the location in US but now I've moved to Vietnam and I can change the location to purchase premium, as the 'Nation' box is grey and option "Vietnam" is not appeared on the droplist. Help meee
I signed up with the location in US but now I've moved to Vietnam and I can change the location to purchase premium, as the 'Nation' box is grey and option "Vietnam" is not appeared on the dropl...
Casual Listener
345 Views
2 replies
0 likes
Bonjour, j’ai depui assez longtemps spotify premium cependant depuis quelques ours cela ne fonctionne plus et mon abonnement s’est mis en free. Comment cela se fait ? Sachant que l’abonnement est souscrit avec mon forfait.
Bonjour, j’ai depui assez longtemps spotify premium cependant depuis quelques ours cela ne fonctionne plus et mon abonnement s’est mis en free. Comment cela se fait ? Sachant que l’abonnement est sou...
Casual Listener
283 Views
1 replies
0 likes
Hi, I have only ever had a free trial for the premium and my account is listed as being free, however i am being charged every month by spotify and I can't get hold of anyone to find out why!
Hi, I have only ever had a free trial for the premium and my account is listed as being free, however i am being charged every month by spotify and I can't get hold of anyone to find out why!
Not applicable
451 Views
2 replies
0 likes
I tried yesterday and today to change my card info bc my old card was closed. Every time I click update it takes me back to the same screen. Anyone else having this issue?
I tried yesterday and today to change my card info bc my old card was closed. Every time I click update it takes me back to the same screen. Anyone else having this issue?
Newbie
295 Views
2 replies
0 likes
