Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193672 Views
123 replies
12 likes
- 193672 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22054 Views
28 replies
4 likes
- 22054 Views
- 28 replies
- 4 likes
Payment details won't go through.
For two weeks I've been trying to update my credit card info for my Student/Premium account and every time I put in the card info and hit update, a red bubble pops up and says payment failed try again. I've tried other browsers, different computers, ...
For two weeks I've been trying to update my credit card info for my Student/Premium account and every time I put in the card info and hit update, a red bubble pops up and says payment failed try agai...
Newbie
296 Views
1 replies
1 likes
- 296 Views
- 1 replies
- 1 likes
Superuser Contribution Premium for family, 495:-/month?
I have premium for family and Spotify want to charge me 495:-/month. Isn't it 149:-/month..?//Jocke
I have premium for family and Spotify want to charge me 495:-/month. Isn't it 149:-/month..? //Jocke
Casual Listener
286 Views
2 replies
0 likes
- 286 Views
- 2 replies
- 0 likes
Trying to change my payment method
I have gone through and followed the change payment method instructions, I tried to contact SpotifyCares but have not heard back yet. Whenever I click update on the payment method it loads the page for a second then refreshes and nothing is changed. ...
I have gone through and followed the change payment method instructions, I tried to contact SpotifyCares but have not heard back yet. Whenever I click update on the payment method it loads the page f...
Casual Listener
368 Views
6 replies
1 likes
- 368 Views
- 6 replies
- 1 likes
Still paying premium and I can't unsubscribe!!
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
Newbie
286 Views
1 replies
0 likes
- 286 Views
- 1 replies
- 0 likes
Using "family plan" while one member is travelling?
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in Brazil for the next two weeks. If I give her access now while she's out there, will th...
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in B...
Community Legend
369 Views
3 replies
0 likes
- 369 Views
- 3 replies
- 0 likes
Superuser Contribution Being Charged Twice
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
Spotify
301 Views
1 replies
0 likes
- 301 Views
- 1 replies
- 0 likes
Flagged for abnormal activity
Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! Just checking my account history and invoices would've bee...
Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! ...
Composer
1047 Views
1 replies
0 likes
- 1047 Views
- 1 replies
- 0 likes
Upgraded to premium family without my consent
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
Newbie
376 Views
2 replies
0 likes
- 376 Views
- 2 replies
- 0 likes
How do I cancel my subscription on my cell phone?
I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell phone?
I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell p...
Not applicable
485 Views
3 replies
0 likes
- 485 Views
- 3 replies
- 0 likes
change country
This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
Casual Listener
333 Views
3 replies
0 likes
- 333 Views
- 3 replies
- 0 likes
Solved!! Are there Spotify Gift Cards around in Australia?
I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still work?
I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still wor...
Newbie
30905 Views
4 replies
1 likes
- 30905 Views
- 4 replies
- 1 likes
Spotify's Bill
Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
Newbie
368 Views
1 replies
0 likes
- 368 Views
- 1 replies
- 0 likes
Refund for all months since Discord partnership
My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streaming music through their mic make it actually *work*,...
My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streami...
Spotify Star
419 Views
1 replies
0 likes
- 419 Views
- 1 replies
- 0 likes
Cancel premium
Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
Community Legend
290 Views
1 replies
0 likes
- 290 Views
- 1 replies
- 0 likes
Superuser Contribution How do I switch from spotify free to spotify
I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
Not applicable
281 Views
2 replies
0 likes
- 281 Views
- 2 replies
- 0 likes
Student Discount
Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the option to enter my PayPal details, only credit card. Is there a way to ch...
Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the opti...
Spotify Star
224 Views
1 replies
0 likes
- 224 Views
- 1 replies
- 0 likes
Refund?
I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
Spotify Star
171 Views
1 replies
0 likes
- 171 Views
- 1 replies
- 0 likes
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it.
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
Spotify Star
2575 Views
1 replies
0 likes
- 2575 Views
- 1 replies
- 0 likes
Couldn’t verify that I was student but still got charged
I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
Spotify Star
277 Views
1 replies
0 likes
- 277 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Discount Annual Family Subscription??
i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
Newbie
3618 Views
4 replies
1 likes
- 3618 Views
- 4 replies
- 1 likes