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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128876 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57218 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232354 Views
144 replies
13 likes
In my account it’s showing u have charged $5 but my subscription is not working what should I do??
In my account it’s showing u have charged $5 but my subscription is not working what should I do??
Casual Listener
250 Views
1 replies
0 likes
Hi, I paid for a years subscription to spotify on the first of january 2018, but i've just been locked out today. Edit: It has been solved
Hi, I paid for a years subscription to spotify on the first of january 2018, but i've just been locked out today. Edit: It has been solved
Community Legend
201 Views
1 replies
0 likes
I am paying thru cash but everytime I press continue to see my payment details, it does not show it and nothing is sent to my email either. My subscription has ended and I'm trying to pay since 2 days ago. It just says "Review and complete payment". ...
I am paying thru cash but everytime I press continue to see my payment details, it does not show it and nothing is sent to my email either. My subscription has ended and I'm trying to pay since 2 day...
Spotify Star
300 Views
1 replies
0 likes
Hi, I need help! It’s really frustrating. My Spotify account has gone to “free” mode as it says I haven’t paid. I got a confirmation text from Vodafone saying the 5€ has been deducted from account which it has but no Spotify premium I tried contactin...
Hi, I need help! It’s really frustrating. My Spotify account has gone to “free” mode as it says I haven’t paid. I got a confirmation text from Vodafone saying the 5€ has been deducted from account wh...
Roadie
235 Views
1 replies
0 likes
Hi, I paid for Spotify Premium from my provider (Globe) and got a message that my premium is already active but the premium is not sync on my Spotify account. Meaning my account still says my subscription is free. What can I do to get the premium sub...
Hi, I paid for Spotify Premium from my provider (Globe) and got a message that my premium is already active but the premium is not sync on my Spotify account. Meaning my account still says my subscri...
Spotify Star
272 Views
1 replies
0 likes
Hi Everyone, I need someone's help. My son with special needs begged me to pay for a subscription and after some time I finally agreed. I got him a new phone for Christmas and he tried to log into his account but could not remember his password, then...
Hi Everyone, I need someone's help. My son with special needs begged me to pay for a subscription and after some time I finally agreed. I got him a new phone for Christmas and he tried to log into hi...
Newbie
319 Views
2 replies
0 likes
I usally pay spotify premium with my card, but this December i got a 300 credit Spotify Card. I redeem the code of the card, got accepted by the system but my premium account is on hold because i didnt pay? Can someone help me with this?
I usally pay spotify premium with my card, but this December i got a 300 credit Spotify Card. I redeem the code of the card, got accepted by the system but my premium account is on hold because i did...
Roadie
313 Views
1 replies
0 likes
I wanted to buy student premium and i paid it but when i was touch the end button i dropped my phone and i saw home screen. So i touched home button when processing. Money has gone but there is no premium membership. (When i try again i can not pay a...
I wanted to buy student premium and i paid it but when i was touch the end button i dropped my phone and i saw home screen. So i touched home button when processing. Money has gone but there is no pr...
Newbie
609 Views
9 replies
0 likes
My problem, i get charged 9,99 at the start of my spotify. I upgrade to family at 14.99 but i get charged 9,99 and i will be charged at the end of the mounth 14.99 and 9.99 for around 25. Can i have a credit for the 9.99 or i will be charged at every...
My problem, i get charged 9,99 at the start of my spotify. I upgrade to family at 14.99 but i get charged 9,99 and i will be charged at the end of the mounth 14.99 and 9.99 for around 25. Ca...
Roadie
253 Views
1 replies
0 likes
Hello folks, how r you? I’m just wondering that can i also get a hulu for my student subscription in Turkey? If so, how can i do? Do i have to register hulu regular way an convert it to free somehow?
Hello folks, how r you? I’m just wondering that can i also get a hulu for my student subscription in Turkey? If so, how can i do? Do i have to register hulu regular way an convert it to free...
Spotify Star
525 Views
1 replies
0 likes
Can I pay Spotify premium with vanilla MasterCard prepaid card
Can I pay Spotify premium with vanilla MasterCard prepaid card
Spotify Star
1027 Views
1 replies
0 likes
What happens if I want to cancel the $99 year plan after the 14 day period to revert back to student premium plan. I had regular premium before I bought the $99 plan, realizing I was eligible for the student discount, so I switched.
What happens if I want to cancel the $99 year plan after the 14 day period to revert back to student premium plan. I had regular premium before I bought the $99 plan, realizing I was eligible for the...
Spotify Star
316 Views
1 replies
0 likes
I got spotify premium thinking I would get a 1 month free trial, and be charged $9.99 (plus tax) a month after it. I just looked on my banking account and it turns out I paid for the year in full for $127.97. I want to cancel this because I'm suppose...
I got spotify premium thinking I would get a 1 month free trial, and be charged $9.99 (plus tax) a month after it. I just looked on my banking account and it turns out I paid for the year in full for...
Roadie
248 Views
1 replies
0 likes
I have come back to Spotify from the dark side, reneweed my family subscription however when I send an invite to a family member the receipient receives the email from my correct username, however it then reads that you are about to join the family o...
I have come back to Spotify from the dark side, reneweed my family subscription however when I send an invite to a family member the receipient receives the email from my correct username, however it...
342 Views
0 replies
1 likes
Hi! I wanted to subscribe for a premium account but it seems that every payment option I tried won't work. it says enter payment details and 'Your Email' but after I click 'continue', nothing happens. I tried checking my email incase they emailed the...
Hi! I wanted to subscribe for a premium account but it seems that every payment option I tried won't work. it says enter payment details and 'Your Email' but after I click 'continue', nothing happens...
Spotify Star
406 Views
1 replies
0 likes
I bought Spotify premium for 3 months on 25th December 2017. Today i had to uninstall spotify for a moment, and after i downloaded it again and logged in, theres no premium on my spotify account.
I bought Spotify premium for 3 months on 25th December 2017. Today i had to uninstall spotify for a moment, and after i downloaded it again and logged in, theres no premium on my spotify account.
Spotify Star
633 Views
3 replies
0 likes
Hey,I bought Spotify Premium with student reduction. I wasn't able to send my student certificate at that moment. I am trying send now but i can't reach that page again. So my problem is, Spotify get paid but still my membership is Free.
Hey, I bought Spotify Premium with student reduction. I wasn't able to send my student certificate at that moment. I am trying send now but i can't reach that page again. So my problem is, Spot...
Spotify Star
219 Views
1 replies
0 likes
It says 'oops! Something went wrong. Please try again later or contact out support team.' Something like that. I'm trying to get premium badly. Thank you.
It says 'oops! Something went wrong. Please try again later or contact out support team.' Something like that. I'm trying to get premium badly. Thank you.
Spotify Star
1492 Views
1 replies
1 likes
I have a Spotify subscription in the UK, I've now moved to the US and followed your support instructions to enter a local credit card here to change billing currency/country but both cards I have raise an error saying the card's country isn't current...
I have a Spotify subscription in the UK, I've now moved to the US and followed your support instructions to enter a local credit card here to change billing currency/country but both cards I have rai...
Spotify Star
314 Views
1 replies
0 likes
Hi, my mom have two months paying the familiar subscription and i still cant join, the system refuses me, pls this is so annoying, i need help quick as possible
Hi, my mom have two months paying the familiar subscription and i still cant join, the system refuses me, pls this is so annoying, i need help quick as possible
Spotify Star
258 Views
1 replies
0 likes
