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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75490 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140448 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80941 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270789 Views
159 replies
13 likes
estaba inscrito a un plan familiar pero se corto y ahora quiero inscribirme a otro pero ya no me deja, me sale que solo puedo cambiar una vez de plan familiar y esta seria la primera vez
estaba inscrito a un plan familiar pero se corto y ahora quiero inscribirme a otro pero ya no me deja, me sale que solo puedo cambiar una vez de plan familiar y esta seria la primera vez
194 Views
0 replies
0 likes
I have been charged £9.99 for spotify free even though i cancelled this account ages ago!!! I want to stop being charged for it when i have never used it!!
I have been charged £9.99 for spotify free even though i cancelled this account ages ago!!! I want to stop being charged for it when i have never used it!!
Not applicable
377 Views
3 replies
0 likes
Hello thereI have Spotify for about a yearI have been paying £9.99 a monthAnd I always had advertising and some songs locked and I can't change songs myselfBasicaly friend came and said that it's free subscription I useBut I m paying every monthAnd n...
Hello there I have Spotify for about a year I have been paying £9.99 a month And I always had advertising and some songs locked and I can't change songs myself Basicaly friend came and said that ...
Newbie
354 Views
2 replies
0 likes
I received a new credit card, after mine was stolen. I go to update my payment details for my premium plan and I click "Update" but nothing happens, the page loads and reloads onto the same "Subscritpion" page. I am unable to update my payment option...
I received a new credit card, after mine was stolen. I go to update my payment details for my premium plan and I click "Update" but nothing happens, the page loads and reloads onto the same "Subscrit...
Casual Listener
373 Views
2 replies
0 likes
I signed up with the location in US but now I've moved to Vietnam and I can change the location to purchase premium, as the 'Nation' box is grey and option "Vietnam" is not appeared on the droplist. Help meee
I signed up with the location in US but now I've moved to Vietnam and I can change the location to purchase premium, as the 'Nation' box is grey and option "Vietnam" is not appeared on the dropl...
Casual Listener
367 Views
2 replies
0 likes
Bonjour, j’ai depui assez longtemps spotify premium cependant depuis quelques ours cela ne fonctionne plus et mon abonnement s’est mis en free. Comment cela se fait ? Sachant que l’abonnement est souscrit avec mon forfait.
Bonjour, j’ai depui assez longtemps spotify premium cependant depuis quelques ours cela ne fonctionne plus et mon abonnement s’est mis en free. Comment cela se fait ? Sachant que l’abonnement est sou...
Casual Listener
301 Views
1 replies
0 likes
Hi, I have only ever had a free trial for the premium and my account is listed as being free, however i am being charged every month by spotify and I can't get hold of anyone to find out why!
Hi, I have only ever had a free trial for the premium and my account is listed as being free, however i am being charged every month by spotify and I can't get hold of anyone to find out why!
Not applicable
480 Views
2 replies
0 likes
I tried yesterday and today to change my card info bc my old card was closed. Every time I click update it takes me back to the same screen. Anyone else having this issue?
I tried yesterday and today to change my card info bc my old card was closed. Every time I click update it takes me back to the same screen. Anyone else having this issue?
Newbie
311 Views
2 replies
0 likes
Hello , Spotify just dropped in Israel , and I can't find an option to make a Family Subscription.Is it not available or its just a problem? I hope you will fix this / add this option to Israel.
Hello , Spotify just dropped in Israel , and I can't find an option to make a Family Subscription. Is it not available or its just a problem? I hope you will fix this / add this option to I...
Spotify Star
380 Views
1 replies
0 likes
I was charged $9.99 but I signed up for the student plan that is $4.99. I am confused because when I check my account it shows up as student plan but I was charged the full price of premium.
I was charged $9.99 but I signed up for the student plan that is $4.99. I am confused because when I check my account it shows up as student plan but I was charged the full price of premium.
Community Legend
325 Views
1 replies
0 likes
Hey, yesterday you started your service in Israel and the premium category has only one person, and the competitors (Apple Music and Deser) have a premium on a family that costs NIS 30 and I want to make a family subscription, Why do not you have thi...
Hey, yesterday you started your service in Israel and the premium category has only one person, and the competitors (Apple Music and Deser) have a premium on a family that costs NIS 30 and I want to ...
Spotify Star
3838 Views
1 replies
4 likes
I paid for the university account, but my account is free. < Moderator Snip - Screenshot removed for security >
I paid for the university account, but my account is free. < Moderator Snip - Screenshot removed for security >
Spotify
594 Views
4 replies
0 likes
Hello people,how is it possible that i pay for my premium Spotify account but still get advertisement in the german podcast "Fest & Flauschig"? Are you aware of that? Because its not longer ad free for premium users now! I'm quite unhappy with that! ...
Hello people, how is it possible that i pay for my premium Spotify account but still get advertisement in the german podcast "Fest & Flauschig"? Are you aware of that? Because its not longer ad ...
Spotify Star
601 Views
1 replies
0 likes
So I'm trying to sign up for Premium in Israel, but first it said it costs 19.99 ILS/month, then it changed to $9.99 USD/month. Which one is it?Also, I can't find anywhere how many accounts are allowed per premium subscription.Thanks.
So I'm trying to sign up for Premium in Israel, but first it said it costs 19.99 ILS/month, then it changed to $9.99 USD/month. Which one is it? Also, I can't find anywhere how many accounts are all...
Spotify Star
5745 Views
1 replies
2 likes
Please help! My card is charged for Premium price on 13th March. Should I cancel it now on the same day, will I be able to get a refund?
Please help! My card is charged for Premium price on 13th March. Should I cancel it now on the same day, will I be able to get a refund?
Spotify Star
305 Views
1 replies
0 likes
Anybody else experiencing a problem with Spotify accepting your PayPal method. It literally keeps going back to the "Agree & Continue" page after accepting my PayPal login, then going BACK to PayPal to re-enter my credentials. This is really EXTREMEL...
Anybody else experiencing a problem with Spotify accepting your PayPal method. It literally keeps going back to the "Agree & Continue" page after accepting my PayPal login, then going BACK to Pay...
Spotify Star
320 Views
1 replies
0 likes
Can I join Premium by using debit card? I’m in Vietnam
Can I join Premium by using debit card? I’m in Vietnam
Spotify Star
2438 Views
1 replies
0 likes
Hello, I recently changed my credit card. When I want to pay my premium subscription with my new card, I'm denied the payment, can you help me? I love Spotify. Thanks.
Hello, I recently changed my credit card. When I want to pay my premium subscription with my new card, I'm denied the payment, can you help me? I love Spotify. Thanks.
Spotify
536 Views
3 replies
0 likes
My mail *snip* please give me my premium
My mail *snip* please give me my premium <removed sensitive information>
Community Legend
393 Views
1 replies
0 likes
How do I apply the money how I want it applied?
How do I apply the money how I want it applied?
Spotify Star
297 Views
1 replies
0 likes
