Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 148259 Views
- 100 replies
- 12 likes
- 148259 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17024 Views
- 27 replies
- 4 likes
- 17024 Views
- 27 replies
- 4 likes
[Subscription] Decreasing subscription price for long term subscribers
It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said something about the payment and playlist in red......
- It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said...
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- Casual Listener
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Paid for Premium (twice)-shows Free Only
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should have a $10 balance AND my PREMIUM should be working. ITS NOT!...
- I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should ...
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- 223 Views
- 0 replies
- 1 likes
- 223 Views
- 0 replies
- 1 likes
no 60 days??
I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
- I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
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- Rising Star 1
- 447 Views
- 6 replies
- 0 likes
- 447 Views
- 6 replies
- 0 likes
Superuser Contribution Rogers promo ending, want to continue with Premium; don't want to lose my playlists
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
- Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
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- Newbie
- 982 Views
- 2 replies
- 0 likes
- 982 Views
- 2 replies
- 0 likes
Account says i dont have premium but being charged
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and went through all possible accounts with emails i have...
- Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and we...
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- Community Legend
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
I can’t go premium
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just been trying to buy it regular I don’t care about the...
- Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just b...
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- Community Legend
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Changer d'abonnement
Bonjour,J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre?Merci d'avance
- Bonjour, J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre? Merci d'avance
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- Music Fan
- 3490 Views
- 1 replies
- 0 likes
- 3490 Views
- 1 replies
- 0 likes
Pedro Gross
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
- Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Superuser Contribution NO PUEDO PAGAR MI SUSCRIPCION
Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
- Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
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- Casual Listener
- 291 Views
- 2 replies
- 0 likes
- 291 Views
- 2 replies
- 0 likes
No puedo adquirir la suscripcion de mas de un mes y tampoco pagarla con dinero real via baloto etc.
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
- Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
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- 221 Views
- 0 replies
- 1 likes
- 221 Views
- 0 replies
- 1 likes
Trying to subscribe to premium
Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
- Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Subscription question.
I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go to college.Just a thought.
- I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go t...
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- Community Legend
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Superuser Contribution Update Credit Card for Yearly Premium Subscription
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
- I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
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- Roadie
- 392 Views
- 1 replies
- 0 likes
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Credit Card UpdatePaymentPremium
- 392 Views
- 1 replies
- 0 likes
Superuser Contribution Premium SIgnaure
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always checking the card information but still doesn't wor...
- I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always ...
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- Roadie
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Paid for premium but i still not working as premium
Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into application on my desktop i still see that i have exceeded m...
- Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into applicati...
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- Newbie
- 994 Views
- 9 replies
- 2 likes
- 994 Views
- 9 replies
- 2 likes
Spotify premium
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
- Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
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- Rising Star 1
- 340 Views
- 5 replies
- 0 likes
- 340 Views
- 5 replies
- 0 likes
I pay subscription and the last 8 weeks I have had to download all my playlists over and over again
The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data .I'm love using Spotify but I am getting fed up with having to download all my music again.Can this problem ...
- The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data . I'm love using Spotify but I am getting fed up with ha...
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- Casual Listener
- 296 Views
- 4 replies
- 0 likes
- 296 Views
- 4 replies
- 0 likes
I got an email and signed up for premium, but it will not link to my Spotify app, customer service i
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- Community Legend
- 332 Views
- 3 replies
- 0 likes
- 332 Views
- 3 replies
- 0 likes
Downgraded to free
I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded me to free Spotify.
- I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded m...
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- Spotify Star
- 271 Views
- 2 replies
- 0 likes
- 271 Views
- 2 replies
- 0 likes
opkrevning
skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
- skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes