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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129204 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57953 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233603 Views
144 replies
13 likes
Thinking of buying for the year, and wondering if my subscription will be OK as I'm heading to Australia from Ireland if I do so. Thanks
Thinking of buying for the year, and wondering if my subscription will be OK as I'm heading to Australia from Ireland if I do so. Thanks
Community Legend
331 Views
1 replies
0 likes
bugun ogrenci indirimi icin uyelik almak istedigimde ogrenci belgesini yuklemek icin sayfayi kapattigimda geri acinca giris sayfasini ve hesabimdan para cekilmis gozukuyordu.suan bir uyelige sahip degilim paramin geri iadesini nasil alabilirim?
bugun ogrenci indirimi icin uyelik almak istedigimde ogrenci belgesini yuklemek icin sayfayi kapattigimda geri acinca giris sayfasini ve hesabimdan para cekilmis gozukuyordu. suan bir uyelige sahip ...
159 Views
0 replies
0 likes
I had a family plan that expired and I can not renew any other plans.
I had a family plan that expired and I can not renew any other plans.
Spotify Star
319 Views
1 replies
0 likes
I took advantage of the $99 for 1 year (2018) special which was available for me in December, however my account overview shows that there is going to be a monthly charge coming up on Jan 15. I can see the receipt for the $99, so why am I going to be...
I took advantage of the $99 for 1 year (2018) special which was available for me in December, however my account overview shows that there is going to be a monthly charge coming up on Jan 15. I can s...
Community Legend
511 Views
3 replies
0 likes
Yesterday I cleared the cache and saved data, but I could not remember my login information to my premium account. Is there any way to retrieve it?
Yesterday I cleared the cache and saved data, but I could not remember my login information to my premium account. Is there any way to retrieve it?
Spotify Star
366 Views
1 replies
0 likes
Hi I am an avid Spotify Premium user (acc. initially created with Facebook) and wanted to do 2 things:1. Disconnect my acc. from my Facebook account2. Upgrade to Family Plan for 14,95€ a month, as it is advertized on the site and app. To disconnect m...
Hi I am an avid Spotify Premium user (acc. initially created with Facebook) and wanted to do 2 things: 1. Disconnect my acc. from my Facebook account 2. Upgrade to Family Plan for 14,95€ a mon...
Community Legend
339 Views
3 replies
0 likes
My free service has stopped working. I get an error message stating incorrect password. I have reset my password and to no avail I still get the error message stating wrong password. On few occasions the password seemed to work and I was able to logi...
My free service has stopped working. I get an error message stating incorrect password. I have reset my password and to no avail I still get the error message stating wrong password. &nbs...
250 Views
0 replies
0 likes
Hello, I have signed to Spotify through my FB acc on iPhone in app. Then I decided to buy premium so I filled up the informations and I get premium. But somehow have been created a new account with user name 21j6nv5n72w7p7ee6p34zfcmq and on this acc ...
Hello, I have signed to Spotify through my FB acc on iPhone in app. Then I decided to buy premium so I filled up the informations and I get premium. But somehow have been created a new account...
Community Legend
405 Views
1 replies
0 likes
Upgraded to premium family account but cannot get my wife's account added. Firstly struggled to get her account signed up and signed up in US by accident... Now cannot change her country to my country Malta. Please fix.
Upgraded to premium family account but cannot get my wife's account added. Firstly struggled to get her account signed up and signed up in US by accident... Now cannot change her country to my countr...
Community Legend
311 Views
3 replies
0 likes
How can I cancel premium through Vodafone pay if my number can no longer be used and I've since switched network? Is it possible to do this without huge charges from Vodafone when I haven't been using their network?
How can I cancel premium through Vodafone pay if my number can no longer be used and I've since switched network? Is it possible to do this without huge charges from Vodafone when I haven't been usin...
Community Legend
492 Views
5 replies
0 likes
I cancelled my premium account yesterday morning, within a few hours I already started hearing ads even though my premium account continues and is paid up until 30 Jan 2018. I paid for an ad free service, that service should continue until the premiu...
I cancelled my premium account yesterday morning, within a few hours I already started hearing ads even though my premium account continues and is paid up until 30 Jan 2018. I paid for an ad fre...
Community Legend
244 Views
1 replies
0 likes
Hi, I'm having an issue with changing the country on my Spotify account. I moved from Poland to Czech Republic and have a czech card now. The thing is that I can't change the card as a payment method, most probably because of the wrong country assign...
Hi, I'm having an issue with changing the country on my Spotify account. I moved from Poland to Czech Republic and have a czech card now. The thing is that I can't change the card as a payment method...
Community Legend
467 Views
5 replies
0 likes
Help. I have previously signed-up to premium with my Facebook account, and cancelled it later on. But here's the thing, I am currently using my Facebook account for Spotify and I am still able to download songs when I should not be as I am no longer ...
Help. I have previously signed-up to premium with my Facebook account, and cancelled it later on. But here's the thing, I am currently using my Facebook account for Spotify and I am still able to dow...
Community Legend
194 Views
1 replies
0 likes
I purchased spotify premium on my PS4, but I did not realize that the account is linked to the device and not my email. So now I have a premium account, but I can only listen to the premium acount at home. Anyone have this issue? If so, how did you s...
I purchased spotify premium on my PS4, but I did not realize that the account is linked to the device and not my email. So now I have a premium account, but I can only listen to the premium acount at...
216 Views
0 replies
0 likes
I’m having trouble updating my payment method as when I go to subscription then follow instructions to change payment method there is a window blocking the payment to change.Rene Citko
I’m having trouble updating my payment method as when I go to subscription then follow instructions to change payment method there is a window blocking the payment to change. Rene Citko
212 Views
0 replies
0 likes
I got a premium gift card and it only works on my iPad and not my iPhone. Can someone help me with this?
I got a premium gift card and it only works on my iPad and not my iPhone. Can someone help me with this?
Spotify Star
302 Views
1 replies
0 likes
To whom it concern. I could not share my family plan to my sons and wife. The accounts to be shared to followed accounts linked with these emails: I shared for more than 3 times at any time they recibed a refusal for them processes. We hace same add...
To whom it concern. I could not share my family plan to my sons and wife. The accounts to be shared to followed accounts linked with these emails: <removed private content> I s...
201 Views
0 replies
0 likes
I have been in Germany for the last 3 years with premium. Worked just fine. Card that I started premium with expired so my payment ran out. However, when I try to update my pay, it says spotify isn't available in my country? What?!
I have been in Germany for the last 3 years with premium. Worked just fine. Card that I started premium with expired so my payment ran out. However, when I try to update my pay, it says spotify isn't...
Spotify Star
330 Views
1 replies
0 likes
I signed up for the 99¢ 3 month premium deal in December but instead of charging me 99¢ it charged me $9.99.
I signed up for the 99¢ 3 month premium deal in December but instead of charging me 99¢ it charged me $9.99.
206 Views
0 replies
0 likes
Hi, I update my account to a Premium account in December 31, with the plan 0.99$ for 3 months but now I see my spotify account and it appears as a simple account, Why? Could you help me please?Please answer ASAP
Hi, I update my account to a Premium account in December 31, with the plan 0.99$ for 3 months but now I see my spotify account and it appears as a simple account, Why? Could you help me please? Plea...
Spotify Star
361 Views
1 replies
0 likes
