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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74729 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
139614 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80243 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269107 Views
159 replies
13 likes
For two weeks I've been trying to update my credit card info for my Student/Premium account and every time I put in the card info and hit update, a red bubble pops up and says payment failed try again. I've tried other browsers, different computers, ...
For two weeks I've been trying to update my credit card info for my Student/Premium account and every time I put in the card info and hit update, a red bubble pops up and says payment failed try agai...
Newbie
393 Views
1 replies
1 likes
I have premium for family and Spotify want to charge me 495:-/month. Isn't it 149:-/month..?//Jocke
I have premium for family and Spotify want to charge me 495:-/month. Isn't it 149:-/month..? //Jocke
Casual Listener
356 Views
2 replies
0 likes
I have gone through and followed the change payment method instructions, I tried to contact SpotifyCares but have not heard back yet. Whenever I click update on the payment method it loads the page for a second then refreshes and nothing is changed. ...
I have gone through and followed the change payment method instructions, I tried to contact SpotifyCares but have not heard back yet. Whenever I click update on the payment method it loads the page f...
Casual Listener
524 Views
6 replies
1 likes
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
Newbie
378 Views
1 replies
0 likes
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in Brazil for the next two weeks. If I give her access now while she's out there, will th...
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in B...
Community Legend
552 Views
3 replies
0 likes
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
Spotify
387 Views
1 replies
0 likes
Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! Just checking my account history and invoices would've bee...
Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! ...
Composer
1184 Views
1 replies
0 likes
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
Newbie
489 Views
2 replies
0 likes
I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell phone?
I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell p...
Not applicable
616 Views
3 replies
0 likes
This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
Casual Listener
469 Views
3 replies
0 likes
I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still work?
I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still wor...
Newbie
32084 Views
4 replies
1 likes
Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
Newbie
461 Views
1 replies
0 likes
My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streaming music through their mic make it actually *work*,...
My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streami...
Spotify Star
508 Views
1 replies
0 likes
Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
Community Legend
351 Views
1 replies
0 likes
I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
Not applicable
377 Views
2 replies
0 likes
Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the option to enter my PayPal details, only credit card. Is there a way to ch...
Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the opti...
Spotify Star
300 Views
1 replies
0 likes
I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
Spotify Star
240 Views
1 replies
0 likes
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
Spotify Star
2647 Views
1 replies
0 likes
I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
Spotify Star
353 Views
1 replies
0 likes
i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
Newbie
3778 Views
4 replies
1 likes
