Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40760 Views
- 20 replies
- 1 likes
- 40760 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5193 Views
- 23 replies
- 2 likes
- 5193 Views
- 23 replies
- 2 likes
I bought Premium but it does not work.
I got a confirmarion Mail on the 7th, but i doesn’t work. It still days Free on mu Account.can you help me Please.regards Pia
- I got a confirmarion Mail on the 7th, but i doesn’t work. It still days Free on mu Account. can you help me Please. regards Pia
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
year promo buying while monthly fee is payed
Hello,I just bought a year promo subscription for Premium. I'm already subscribed to Premium and pay monthly fee (on second day of month). Now I got the info that year subscription activates immidiately. Does this mean I will have december double pay...
- Hello, I just bought a year promo subscription for Premium. I'm already subscribed to Premium and pay monthly fee (on second day of month). Now I got the info that year subscription activates immidi...
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Problem with paying
Could someone help with this one?
- Could someone help with this one?
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
family subsciption canceld without notifying me
I have a family subscription and I am the account holder. now I logged in and got a commercial. I was really surprised so I go and investigate and my subscription has disappeared. I have received no communications from Spotify notifying me of this. N...
- I have a family subscription and I am the account holder. now I logged in and got a commercial. I was really surprised so I go and investigate and my subscription has disappeared. I have receive...
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- 265 Views
- 0 replies
- 0 likes
- 265 Views
- 0 replies
- 0 likes
Double charged after signed up for one year plan
Hi, I singned up for the one year offer buy 12 months for the price of 10 months. However, for December I was also charged for my old regular subscription, hence double paid in December. How to I get the double charge back. Have been looking everywhe...
- Hi, I singned up for the one year offer buy 12 months for the price of 10 months. However, for December I was also charged for my old regular subscription, hence double paid in December. How to I get...
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- Newbie
- 256 Views
- 2 replies
- 0 likes
- 256 Views
- 2 replies
- 0 likes
3 Defa Ucretlendirme
Merhaba premium uyelik icin ogrenci indirimi basvurusunda bulundum telefon uygulamasindan belge yuklenmeyince google chrome dan girip belgeleri yukledim ve islemi gerceklestirdim kredi kartima baktigimda 3 kere cekim islemi yapilmis aylik bu durumun ...
- Merhaba premium uyelik icin ogrenci indirimi basvurusunda bulundum telefon uygulamasindan belge yuklenmeyince google chrome dan girip belgeleri yukledim ve islemi gerceklestirdim kredi kartima baktig...
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- 478 Views
- 0 replies
- 0 likes
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Extra Pricing Fazla Ucretlendirme
- 478 Views
- 0 replies
- 0 likes
premium
Hi! is there a way to pay for someone else's account (for a year) as a gift?
- Hi! is there a way to pay for someone else's account (for a year) as a gift?
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- Community Legend
- 267 Views
- 3 replies
- 0 likes
- 267 Views
- 3 replies
- 0 likes
Premium offer for 1/year payment instead of 12
I just got mail offer at my premium account to activate 1/year payment instead of 12 monthly payments as currently, saving 2 months. By clicking on the link, I can’t activate it, how to do it?
- I just got mail offer at my premium account to activate 1/year payment instead of 12 monthly payments as currently, saving 2 months. By clicking on the link, I can’t activate it, how to do it?
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- Newbie
- 231 Views
- 2 replies
- 0 likes
- 231 Views
- 2 replies
- 0 likes
I get charged for Premium but can't use it ???
Hi, my Spotify still works as a basic function, but you're charging me for Premium access? I want to delete my premium AND get refunded!
- Hi, my Spotify still works as a basic function, but you're charging me for Premium access? I want to delete my premium AND get refunded!
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- Community Legend
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Should’ve been charged 0.99
Hello,i recently got a google mini that came with the offer of $0.99 for three months. I was disappointed to see that Instead, i was charged with 9.99. As much as i love Spotify premium, i was only willing to pay the 0.99. Did the offer not work?
- Hello, i recently got a google mini that came with the offer of $0.99 for three months. I was disappointed to see that Instead, i was charged with 9.99. As much as i love Spotify premium, i was only...
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- Spotify Star
- 222 Views
- 3 replies
- 0 likes
- 222 Views
- 3 replies
- 0 likes
$0.99 for 3 months - Student Plan - Canada
Does anyone know if you can sign up for the $0.99 for three months then select the student plan? Or is the $0.99 offer only open for the regular (non-student plan)?
- Does anyone know if you can sign up for the $0.99 for three months then select the student plan? Or is the $0.99 offer only open for the regular (non-student plan)?
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Subscription
Spotify charged me when I cancelled subscription
- Spotify charged me when I cancelled subscription
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Premium
Hi, I have problem with Premium account activation. I bought a gift card. There is a December offer for Three months for the price of one. When I want use The code on offer i can't find place for the code. I can use the code for only one month. Pleas...
- Hi, I have problem with Premium account activation. I bought a gift card. There is a December offer for Three months for the price of one. When I want use The code on offer i can't find p...
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Date format for delivery
Trying to purchase a Spotify gift card and it's asking for a prefered delivery date to the recipient's email. What is the correct date format to enter? I tried month/day/year but did not work. Please help
- Trying to purchase a Spotify gift card and it's asking for a prefered delivery date to the recipient's email. What is the correct date format to enter? I tried month/day/year but did not work. Please...
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- Spotify Star
- 534 Views
- 3 replies
- 0 likes
- 534 Views
- 3 replies
- 0 likes
Canceling Subscrition
I want to cancel a subscrition. I don’t have the account name or password anymore(it’s very old). I also don’t know the email it’s under, or it’s password(again, it’s very old). But I do have the PayPal that pays for it every month. How do I cancel i...
- I want to cancel a subscrition. I don’t have the account name or password anymore(it’s very old). I also don’t know the email it’s under, or it’s password(again, it’s very old). But I do have the Pay...
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- Community Legend
- 423 Views
- 1 replies
- 0 likes
- 423 Views
- 1 replies
- 0 likes
Problema con el pago
Van dos meses que me cobran dos veces, alguien que me ayude?
- Van dos meses que me cobran dos veces, alguien que me ayude?
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- Casual Listener
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Canceled.
I Canceld my premium subscription and it ends on the 16th of this month. I will not be charged again on the 16th will I?
- I Canceld my premium subscription and it ends on the 16th of this month. I will not be charged again on the 16th will I?
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- Not applicable
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
prepaid subscriber wants to pay by mobile phone
i'm using before a debit card but i cancel it already and i wanted to do it by mobile phone however i'm a prepaid subscriber is that possible
- i'm using before a debit card but i cancel it already and i wanted to do it by mobile phone however i'm a prepaid subscriber is that possible
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- 154 Views
- 0 replies
- 0 likes
- 154 Views
- 0 replies
- 0 likes
Payment fail! From Turkey
I have tried to pay for students discount premium with 4 different cards but it didnt accept even one of them. It always occured like "payment failed" i even called my bank to ask what is the matter and also asked if my card is open for online shoppi...
- I have tried to pay for students discount premium with 4 different cards but it didnt accept even one of them. It always occured like "payment failed" i even called my bank to ask what is the matter ...
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- Community Legend
- 339 Views
- 1 replies
- 1 likes
- 339 Views
- 1 replies
- 1 likes
Superuser Contribution Error code 4 when trying to join a Family
Hi. I can't join my friend's Family with the invite he sent me. When I complete the form an error 4 appers for no reason, since it's not the firts time we do this. We tried to log out and re-do the same thing but nothing. We checked the credentials b...
- Hi. I can't join my friend's Family with the invite he sent me. When I complete the form an error 4 appers for no reason, since it's not the firts time we do this. We tried to log out and re-do the s...
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- Not applicable
- 890 Views
- 6 replies
- 2 likes
- 890 Views
- 6 replies
- 2 likes