Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 176631 Views
- 115 replies
- 12 likes
- 176631 Views
- 115 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19721 Views
- 27 replies
- 4 likes
- 19721 Views
- 27 replies
- 4 likes
Solved!! Family plan for different addresses
Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
- Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
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- Casual Listener
- 1328 Views
- 2 replies
- 0 likes
- 1328 Views
- 2 replies
- 0 likes
Nao consigo assinar o premium
Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem:''Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda''o que fazer?
- Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem: '' Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda'' o q...
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- Newbie
- 759 Views
- 3 replies
- 7 likes
- 759 Views
- 3 replies
- 7 likes
Paying for Spotify via Apple Store
Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I originally logged in with facebook
- Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I origin...
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- Spotify Star
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Spotify Premium Refund
Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip helped me. He cancelled my subscription AND said I was to receive a refu...
- Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip hel...
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- Casual Listener
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
[Subscription] Decreasing subscription price for long term subscribers
It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said something about the payment and playlist in red......
- It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said...
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- Casual Listener
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Paid for Premium (twice)-shows Free Only
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should have a $10 balance AND my PREMIUM should be working. ITS NOT!...
- I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should ...
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- 227 Views
- 0 replies
- 1 likes
- 227 Views
- 0 replies
- 1 likes
no 60 days??
I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
- I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
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- Rising Star 3
- 472 Views
- 6 replies
- 0 likes
- 472 Views
- 6 replies
- 0 likes
Superuser Contribution Rogers promo ending, want to continue with Premium; don't want to lose my playlists
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
- Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
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- Newbie
- 989 Views
- 2 replies
- 0 likes
- 989 Views
- 2 replies
- 0 likes
Account says i dont have premium but being charged
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and went through all possible accounts with emails i have...
- Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and we...
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- Community Legend
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
I can’t go premium
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just been trying to buy it regular I don’t care about the...
- Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just b...
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- Community Legend
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Changer d'abonnement
Bonjour,J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre?Merci d'avance
- Bonjour, J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre? Merci d'avance
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- Music Fan
- 3509 Views
- 1 replies
- 0 likes
- 3509 Views
- 1 replies
- 0 likes
Pedro Gross
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
- Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Superuser Contribution NO PUEDO PAGAR MI SUSCRIPCION
Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
- Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
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- Casual Listener
- 302 Views
- 2 replies
- 0 likes
- 302 Views
- 2 replies
- 0 likes
No puedo adquirir la suscripcion de mas de un mes y tampoco pagarla con dinero real via baloto etc.
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
- Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
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- 253 Views
- 0 replies
- 1 likes
- 253 Views
- 0 replies
- 1 likes
Trying to subscribe to premium
Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
- Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
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- Spotify Star
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Subscription question.
I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go to college.Just a thought.
- I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go t...
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- Community Legend
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution Update Credit Card for Yearly Premium Subscription
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
- I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
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- Roadie
- 425 Views
- 1 replies
- 0 likes
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Credit Card UpdatePaymentPremium
- 425 Views
- 1 replies
- 0 likes
Superuser Contribution Premium SIgnaure
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always checking the card information but still doesn't wor...
- I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always ...
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- Roadie
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Paid for premium but i still not working as premium
Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into application on my desktop i still see that i have exceeded m...
- Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into applicati...
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- Newbie
- 1021 Views
- 9 replies
- 2 likes
- 1021 Views
- 9 replies
- 2 likes
Spotify premium
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
- Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
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- Rising Star 3
- 362 Views
- 5 replies
- 0 likes
- 362 Views
- 5 replies
- 0 likes