Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41656 Views
- 19 replies
- 1 likes
- 41656 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5278 Views
- 23 replies
- 2 likes
- 5278 Views
- 23 replies
- 2 likes
Can’t contact or unsubscribe
I disconnected my Facebook from Spotify, now I can’t log in. I need to delete that account and cannot I am currently subscribed and need it to be stopped because I already created a new account. Customer service is not easy to get ahold of on this si...
- I disconnected my Facebook from Spotify, now I can’t log in. I need to delete that account and cannot I am currently subscribed and need it to be stopped because I already created a new account. Cust...
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- 260 Views
- 0 replies
- 0 likes
- 260 Views
- 0 replies
- 0 likes
Issue with yearly payment
Hi! I cancelled my monthly premium subscription. After cancellarion I ordered an offer 99 euros/year. Now my account says that my subscription ends tomorrow. What i did wrong? I got repeict about my yearly payment, but it's not updated to my subscrip...
- Hi! I cancelled my monthly premium subscription. After cancellarion I ordered an offer 99 euros/year. Now my account says that my subscription ends tomorrow. What i did wrong? I got re...
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- Newbie
- 493 Views
- 2 replies
- 0 likes
- 493 Views
- 2 replies
- 0 likes
Invitation problems in family premium
Hi I sent an invitation to my sister to include she in my familiar plan, but when she is going to verify her account, it appears that she has a problem. What can I do?
- Hi I sent an invitation to my sister to include she in my familiar plan, but when she is going to verify her account, it appears that she has a problem. What can I do?
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
i can't buy
I've tried to pay with 4 different cards but its still saying the same thing
- I've tried to pay with 4 different cards but its still saying the same thing
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
I bought Premium but it does not work.
I got a confirmarion Mail on the 7th, but i doesn’t work. It still days Free on mu Account.can you help me Please.regards Pia
- I got a confirmarion Mail on the 7th, but i doesn’t work. It still days Free on mu Account. can you help me Please. regards Pia
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
year promo buying while monthly fee is payed
Hello,I just bought a year promo subscription for Premium. I'm already subscribed to Premium and pay monthly fee (on second day of month). Now I got the info that year subscription activates immidiately. Does this mean I will have december double pay...
- Hello, I just bought a year promo subscription for Premium. I'm already subscribed to Premium and pay monthly fee (on second day of month). Now I got the info that year subscription activates immidi...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Problem with paying
Could someone help with this one?
- Could someone help with this one?
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
family subsciption canceld without notifying me
I have a family subscription and I am the account holder. now I logged in and got a commercial. I was really surprised so I go and investigate and my subscription has disappeared. I have received no communications from Spotify notifying me of this. N...
- I have a family subscription and I am the account holder. now I logged in and got a commercial. I was really surprised so I go and investigate and my subscription has disappeared. I have receive...
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- 265 Views
- 0 replies
- 0 likes
- 265 Views
- 0 replies
- 0 likes
Double charged after signed up for one year plan
Hi, I singned up for the one year offer buy 12 months for the price of 10 months. However, for December I was also charged for my old regular subscription, hence double paid in December. How to I get the double charge back. Have been looking everywhe...
- Hi, I singned up for the one year offer buy 12 months for the price of 10 months. However, for December I was also charged for my old regular subscription, hence double paid in December. How to I get...
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- Newbie
- 256 Views
- 2 replies
- 0 likes
- 256 Views
- 2 replies
- 0 likes
3 Defa Ucretlendirme
Merhaba premium uyelik icin ogrenci indirimi basvurusunda bulundum telefon uygulamasindan belge yuklenmeyince google chrome dan girip belgeleri yukledim ve islemi gerceklestirdim kredi kartima baktigimda 3 kere cekim islemi yapilmis aylik bu durumun ...
- Merhaba premium uyelik icin ogrenci indirimi basvurusunda bulundum telefon uygulamasindan belge yuklenmeyince google chrome dan girip belgeleri yukledim ve islemi gerceklestirdim kredi kartima baktig...
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- 479 Views
- 0 replies
- 0 likes
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Extra Pricing Fazla Ucretlendirme
- 479 Views
- 0 replies
- 0 likes
premium
Hi! is there a way to pay for someone else's account (for a year) as a gift?
- Hi! is there a way to pay for someone else's account (for a year) as a gift?
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- Community Legend
- 270 Views
- 3 replies
- 0 likes
- 270 Views
- 3 replies
- 0 likes
Premium offer for 1/year payment instead of 12
I just got mail offer at my premium account to activate 1/year payment instead of 12 monthly payments as currently, saving 2 months. By clicking on the link, I can’t activate it, how to do it?
- I just got mail offer at my premium account to activate 1/year payment instead of 12 monthly payments as currently, saving 2 months. By clicking on the link, I can’t activate it, how to do it?
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- Newbie
- 233 Views
- 2 replies
- 0 likes
- 233 Views
- 2 replies
- 0 likes
I get charged for Premium but can't use it ???
Hi, my Spotify still works as a basic function, but you're charging me for Premium access? I want to delete my premium AND get refunded!
- Hi, my Spotify still works as a basic function, but you're charging me for Premium access? I want to delete my premium AND get refunded!
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- Community Legend
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Should’ve been charged 0.99
Hello,i recently got a google mini that came with the offer of $0.99 for three months. I was disappointed to see that Instead, i was charged with 9.99. As much as i love Spotify premium, i was only willing to pay the 0.99. Did the offer not work?
- Hello, i recently got a google mini that came with the offer of $0.99 for three months. I was disappointed to see that Instead, i was charged with 9.99. As much as i love Spotify premium, i was only...
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- Spotify Star
- 222 Views
- 3 replies
- 0 likes
- 222 Views
- 3 replies
- 0 likes
$0.99 for 3 months - Student Plan - Canada
Does anyone know if you can sign up for the $0.99 for three months then select the student plan? Or is the $0.99 offer only open for the regular (non-student plan)?
- Does anyone know if you can sign up for the $0.99 for three months then select the student plan? Or is the $0.99 offer only open for the regular (non-student plan)?
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Subscription
Spotify charged me when I cancelled subscription
- Spotify charged me when I cancelled subscription
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Premium
Hi, I have problem with Premium account activation. I bought a gift card. There is a December offer for Three months for the price of one. When I want use The code on offer i can't find place for the code. I can use the code for only one month. Pleas...
- Hi, I have problem with Premium account activation. I bought a gift card. There is a December offer for Three months for the price of one. When I want use The code on offer i can't find p...
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Date format for delivery
Trying to purchase a Spotify gift card and it's asking for a prefered delivery date to the recipient's email. What is the correct date format to enter? I tried month/day/year but did not work. Please help
- Trying to purchase a Spotify gift card and it's asking for a prefered delivery date to the recipient's email. What is the correct date format to enter? I tried month/day/year but did not work. Please...
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- Spotify Star
- 534 Views
- 3 replies
- 0 likes
- 534 Views
- 3 replies
- 0 likes
Canceling Subscrition
I want to cancel a subscrition. I don’t have the account name or password anymore(it’s very old). I also don’t know the email it’s under, or it’s password(again, it’s very old). But I do have the PayPal that pays for it every month. How do I cancel i...
- I want to cancel a subscrition. I don’t have the account name or password anymore(it’s very old). I also don’t know the email it’s under, or it’s password(again, it’s very old). But I do have the Pay...
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- Community Legend
- 423 Views
- 1 replies
- 0 likes
- 423 Views
- 1 replies
- 0 likes
Problema con el pago
Van dos meses que me cobran dos veces, alguien que me ayude?
- Van dos meses que me cobran dos veces, alguien que me ayude?
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- Casual Listener
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes