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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75564 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140514 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81056 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271006 Views
159 replies
13 likes
I had just recently upgrated to the family pack and me and my sister can not listen to separate channels at the same time.... can any one help me?
I had just recently upgrated to the family pack and me and my sister can not listen to separate channels at the same time.... 😞 can any one help me?
Community Legend
216 Views
1 replies
0 likes
I signed up for Spotify Premium and I have only been access the premium features through Sonos. When I launch the Spotify app it asks me if I want to sign up for Premium. Anyone know how to correct so I can use Spotify when I'm not near my Sonos syst...
I signed up for Spotify Premium and I have only been access the premium features through Sonos. When I launch the Spotify app it asks me if I want to sign up for Premium. Anyone know how to correct s...
Casual Listener
327 Views
2 replies
0 likes
Hello, i recently went from having it FREE to now premium but the rogers representative said that you need to connect the accounts together for its not workingMy account number is 601215353 & Spotify user: salina.singh1038 Its been an inconvenience t...
Hello, i recently went from having it FREE to now premium but the rogers representative said that you need to connect the accounts together for its not working My account number is 60...
Regular
240 Views
1 replies
0 likes
Saya ingin berlangganan premium menggunakan ponsel kenapa tidak bisa ya? Selalu saja gagal. Kira-kira itu kenapa?
Saya ingin berlangganan premium menggunakan ponsel kenapa tidak bisa ya? Selalu saja gagal. Kira-kira itu kenapa?
Music Fan
372 Views
1 replies
0 likes
Bisa tolong jelaskan kenapa saya tidak mendapatkan promo bayar 1 bulan untuk 3 bulan' setelah membayar saya hanya mendapat 1 bulan premium
Bisa tolong jelaskan kenapa saya tidak mendapatkan promo bayar 1 bulan untuk 3 bulan' setelah membayar saya hanya mendapat 1 bulan premium 😑
Music Fan
949 Views
2 replies
0 likes
heyi'm trying to get premium but i can't because it keeps telling me that the csrf token is invalid whenever i put my credit card information on the payment section. i tried other credit cards and i get the same message with the other cards as well. ...
hey i'm trying to get premium but i can't because it keeps telling me that the csrf token is invalid whenever i put my credit card information on the payment section. i tried other credit cards and ...
Community Legend
483 Views
1 replies
0 likes
I have recently relocated and I am trying to change my country of location by updating my card details but it wouldn't allow me to proceed and asked me to first change my country location, but I wasn't able to change my country location unless I firs...
I have recently relocated and I am trying to change my country of location by updating my card details but it wouldn't allow me to proceed and asked me to first change my country location, but I wasn...
Casual Listener
1021 Views
2 replies
0 likes
Hello,i ordered spotify premium on my mobile phone and I selected premium for students but it wasn't for students, it was that regular premium 9,99€/month. I changed it to students premium but I was charged that 9,99€. I cancelled my order . Can I ge...
Hello, i ordered spotify premium on my mobile phone and I selected premium for students but it wasn't for students, it was that regular premium 9,99€/month. I changed it to students premium but I wa...
Regular
521 Views
1 replies
0 likes
I was offered a subscription 0.99€/month for 3 months and after 1st month I was charged 9.99€. I looked at my Account and their it stands, that I have a free Account and not a premium account. How I can cancel it? It would be nice, if anyone can help...
I was offered a subscription 0.99€/month for 3 months and after 1st month I was charged 9.99€. I looked at my Account and their it stands, that I have a free Account and not a premium accou...
Regular
327 Views
1 replies
0 likes
I was offered a subscription 0.99€/month for 3 months and after 1st month I was charged 9.99€. Where to contact about this, need ma moneyh back.Thanks in advance!
I was offered a subscription 0.99€/month for 3 months and after 1st month I was charged 9.99€. Where to contact about this, need ma moneyh back. Thanks in advance!
Casual Listener
317 Views
1 replies
0 likes
I enter my credit cart informations but it doesn't accept my request
I enter my credit cart informations but it doesn't accept my request
Spotify Star
701 Views
6 replies
0 likes
They just took 9.99 euros from my credit card but the account is still the free version!!
They just took 9.99 euros from my credit card but the account is still the free version!!
Community Legend
289 Views
1 replies
0 likes
The instructions for changing countries says to select the register option from the left menu. I have searched everywhere on the website to my knowledge and cannot find a register option anywhere. I'm trying to change my subscription from the US to T...
The instructions for changing countries says to select the register option from the left menu. I have searched everywhere on the website to my knowledge and cannot find a register option anywher...
Spotify Star
667 Views
7 replies
0 likes
ive been attempting to pur hase without a credit ard but i guess globe load is the only option
ive been attempting to pur hase without a credit ard but i guess globe load is the only option
Spotify Star
359 Views
1 replies
0 likes
Hi, I have created my account in Turkey during last summer, and was living in Bangladesh last year. I have purchased a family premium in Bangladesh using vpns. Now I have moved to China and spotify cancelled my premium asking me to update my payment ...
Hi, I have created my account in Turkey during last summer, and was living in Bangladesh last year. I have purchased a family premium in Bangladesh using vpns. Now I have moved to China and sp...
Casual Listener
712 Views
2 replies
0 likes
Hi, i`v got premium on the TV but when i log-in on the mobile its not premium.... iam loggin in when the same log-in email/user ....iv updated the apk but its still on shuffle mode when i log-in Anyone know where iam going wrong here please
Hi, i`v got premium on the TV but when i log-in on the mobile its not premium.... iam loggin in when the same log-in email/user ....iv updated the apk but its still on shuffle mode when i log-in 😞 ...
Regular
732 Views
7 replies
0 likes
I have tried all possible email addresses but can’t login and am paying for Spotify family but can’t use this please help
I have tried all possible email addresses but can’t login and am paying for Spotify family but can’t use this please help
Not applicable
321 Views
2 replies
0 likes
Casual Listener
264 Views
1 replies
0 likes
Pedí mi cambio de suscripción a una universitaria, metí mi tarjeta y después mi universidad no estaba en las opciones que se pueden elegir, le di continuar y decia que tenía que poner una universidad pero no sale la mía, entonces cerre la pagina, y s...
Pedí mi cambio de suscripción a una universitaria, metí mi tarjeta y después mi universidad no estaba en las opciones que se pueden elegir, le di continuar y decia que tenía que poner una universidad...
Newbie
443 Views
3 replies
0 likes
