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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73136 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136341 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77757 Views
90 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262988 Views
157 replies
13 likes
Abri cuenta premium cuando vivia en UK pero ahora me he mudado a Chile. No me permite cambiar mi medio de pago a una tarjeta chilenta dado que en mi cuenta figura UK como pais de residencia. Al intentar ingresar la tarjeta nueva, me sale un mensaje d...
Abri cuenta premium cuando vivia en UK pero ahora me he mudado a Chile. No me permite cambiar mi medio de pago a una tarjeta chilenta dado que en mi cuenta figura UK como pais de residencia.&nbs...
Roadie
1266 Views
1 replies
0 likes
Hi! We decided to try Premium with Family since it is cheaper than the regular one. Our payment fell through after a week and once i got it sorted up the subscription is gone. I registered the subscription again, then i sent invites to them but they ...
Hi! We decided to try Premium with Family since it is cheaper than the regular one. Our payment fell through after a week and once i got it sorted up the subscription is gone. I registered the subscr...
Roadie
339 Views
1 replies
0 likes
Hi, I’ve been on Spotify family for a few months but just recently tried to add my husband. I tried to login but apparently my username/email address is “not associated with any active Spotify account.” (I’m very sure it’s the right email/username.) ...
Hi, I’ve been on Spotify family for a few months but just recently tried to add my husband. I tried to login but apparently my username/email address is “not associated with any active Spoti...
Roadie
423 Views
1 replies
0 likes
El dia de ayer pague la suscripcion al plan Universitario con los documentos que me pedian y no se realizo la suscripcion, volvi a intentar y nada, me salia error en el pago; entre a mi cuenta del banco y efectivamente se habian debitado dos veces el...
El dia de ayer pague la suscripcion al plan Universitario con los documentos que me pedian y no se realizo la suscripcion, volvi a intentar y nada, me salia error en el pago; entre a mi cuenta del ba...
Roadie
577 Views
1 replies
0 likes
I got spotify premium with the promotion they had going on and I cancel it and I'm still getting charge twice and i only have one account
I got spotify premium with the promotion they had going on and I cancel it and I'm still getting charge twice and i only have one account
Roadie
275 Views
1 replies
0 likes
hey, I was buying a spotify premiun for students but before I realized that I can't buy it because i'm in high school I put my card numbers and like paid for it and then came a new page where i had to put my name etc. But I didn't put my name because...
hey, I was buying a spotify premiun for students but before I realized that I can't buy it because i'm in high school I put my card numbers and like paid for it and then came a new page where i had t...
Casual Listener
436 Views
2 replies
0 likes
Hello Everyone, I can't end my subscription i'am still being billed by AYDEN.Can someone help me?
Hello Everyone, I can't end my subscription i'am still being billed by AYDEN. Can someone help me?
Spotify
536 Views
3 replies
0 likes
No dia 22 de Fevereiro iniciei o primeiro mes de graca, registrei meu cartao de credito e etc. Porem hoje apareceu como se eu nunca tivesse feito nada, mas na notificacao no meu app (banco) do celular consta a compra.Tudo bem, depois de algumas horas...
No dia 22 de Fevereiro iniciei o primeiro mes de graca, registrei meu cartao de credito e etc. Porem hoje apareceu como se eu nunca tivesse feito nada, mas na notificacao no meu app (banco) do ...
Spotify Star
266 Views
1 replies
0 likes
So i bought the new year special and i want to cancel it but its saying i dont have it but when i open the app i do i have premium features it also says i can TRY premium for free
So i bought the new year special and i want to cancel it but its saying i dont have it but when i open the app i do i have premium features it also says i can TRY premium for free
Spotify
286 Views
1 replies
0 likes
Pela segunda vez fui banido da conta familiar ministrada por minha irma , sendo que moramos na mesma casa e participo efetivamente nos pagamentos da conta . Gostaria de uma definicao definitiva sobre o assunto pq se nao iremos cancelar a assinatura .
Pela segunda vez fui banido da conta familiar ministrada por minha irma , sendo que moramos na mesma casa e participo efetivamente nos pagamentos da conta . Gostaria de uma definicao definitiva...
Spotify Star
1247 Views
1 replies
0 likes
I tried to renew my premium account but by mistake I bought family premium just today, I already changed it to normal premium but, is there any chance to recover my money and not being charged twice in 15 days? (it says that my account will change in...
I tried to renew my premium account but by mistake I bought family premium just today, I already changed it to normal premium but, is there any chance to recover my money and not being charged ...
Spotify
328 Views
1 replies
0 likes
Hey,some time ago I started the trial premium.After this Month I quitted the abonnement.Now I wann to know how to make ist to Go on. When I try there is only the trial Version and as I already tried it my PayPal does Not work.Thank you
Hey, some time ago I started the trial premium. After this Month I quitted the abonnement. Now I wann to know how to make ist to Go on. When I try there is only the trial Version and as I already ...
Composer
271 Views
1 replies
0 likes
Every time I open my Spotify this comes up even though they took my payment out and I cannot get past this can anybody help me or tell me who I contact
Every time I open my Spotify this comes up even though they took my payment out and I cannot get past this can anybody help me or tell me who I contact
Composer
386 Views
2 replies
0 likes
I am being charged twice a month. I checked my subscriptions page on my account and it only shows one subscription being activated. I'm not sure why this is happening. Is it possible that I have another spotify account open? I saw the double payments...
I am being charged twice a month. I checked my subscriptions page on my account and it only shows one subscription being activated. I'm not sure why this is happening. Is it possible that ...
Roadie
286 Views
1 replies
0 likes
holaun gusto saludarles, tengo una duda, el dia martes me sucribi con mi cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con normalidad ingrese el metodo de pago y todo loque me pedia, unicamante envie una sola invitacion a mi hij...
hola un gusto saludarles, tengo una duda, el dia martes me sucribi con mi cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con normalidad ingrese el metodo de pago y todo loque me...
Roadie
255 Views
1 replies
0 likes
I used to live in the UK but I moved to the Netherlands 6 months ago. I want to change my payment and location to my Dutch card but it won't let me. I've looked already at the answers the other people got and tried them and they haven't worked. It wo...
I used to live in the UK but I moved to the Netherlands 6 months ago. I want to change my payment and location to my Dutch card but it won't let me. I've looked already at the answers the other peopl...
Roadie
265 Views
1 replies
0 likes
My Brother have signed up family premium and invite me on Dec 2017. I successfully joined the family premium then. Afterwards, Spotify sent me an email to reconfirmed my address but I missed the email. I was then unable to play any songs on Spotify s...
My Brother have signed up family premium and invite me on Dec 2017. I successfully joined the family premium then. Afterwards, Spotify sent me an email to reconfirmed my address but I missed...
Roadie
306 Views
1 replies
0 likes
Hi, I would like to subscribe to Premium, but I used the free version while I was living in Sweden and now I cant change the country, but the payment wont be accepted, because I have a czech Master card and the app doesnt accept my paypal either... s...
Hi, I would like to subscribe to Premium, but I used the free version while I was living in Sweden and now I cant change the country, but the payment wont be accepted, because I have a czech Master c...
Casual Listener
324 Views
2 replies
0 likes
Hello, I have given a family plan account to my father and I have charged 250 dollars to my card ... how can this happen?
Hello, I have given a family plan account to my father and I have charged 250 dollars to my card ... how can this happen?
Spotify Star
341 Views
1 replies
0 likes
My monthly 10 dollar subscription just renewed but I wanted to switch to the student discount plan. Since I have already been charged for the premium, how would I switch over to the student plan to also get Hulu? Would I have to pay extra?
My monthly 10 dollar subscription just renewed but I wanted to switch to the student discount plan. Since I have already been charged for the premium, how would I switch over to the student plan to a...
Spotify Star
218 Views
1 replies
0 likes
