Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184649 Views
- 116 replies
- 12 likes
- 184649 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20986 Views
- 28 replies
- 4 likes
- 20986 Views
- 28 replies
- 4 likes
Moved from the UK to Canada.. not letting me change my bank dets
My premium subscription to Spotify just bounced because it's been coming out of my UK account. Which I no longer use, because I'm living in Canada. Trying to update my payment details, but it's not letting me change my country payment method - yes, i...
- My premium subscription to Spotify just bounced because it's been coming out of my UK account. Which I no longer use, because I'm living in Canada. Trying to update my payment details, but it's not l...
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- Community Legend
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Cancelled subscription and lost premium
I was setting up spotify for my Dad less than a month ago and I bought 3 months spotify for him at the end if that deal where it cost €0.99. We were using someone elses card at the time so I cancelled the subscription to prevent further charging but ...
- I was setting up spotify for my Dad less than a month ago and I bought 3 months spotify for him at the end if that deal where it cost €0.99. We were using someone elses card at the time so I cancelle...
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- Casual Listener
- 372 Views
- 3 replies
- 0 likes
- 372 Views
- 3 replies
- 0 likes
Error message when enter giftcard
I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or get help.
- I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or <a href="https:/...
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- Regular
- 927 Views
- 3 replies
- 0 likes
- 927 Views
- 3 replies
- 0 likes
Superuser Contribution Can't Update Payment to Paypal
I have a few Premium subscriptions, and I have been able to change a couple of them from an expiring card to Paypal, although when I have tried to change another it keeps giving me the "Something went wrong. Try again or get help." error. Changing to...
- I have a few Premium subscriptions, and I have been able to change a couple of them from an expiring card to Paypal, although when I have tried to change another it keeps giving me the "Something wen...
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- Casual Listener
- 378 Views
- 2 replies
- 0 likes
- 378 Views
- 2 replies
- 0 likes
Superuser Contribution 60 days trial problem
I subscribed for the 60 days free trial today and was immediately able to download my playlists, have unlimited skips and it all works offline as well.In my subscription it still says though I'm on free and offers me to upgrade to a 30 days free tria...
- I subscribed for the 60 days free trial today and was immediately able to download my playlists, have unlimited skips and it all works offline as well. In my subscription it still says though I'm on...
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- Roadie
- 966 Views
- 1 replies
- 0 likes
- 966 Views
- 1 replies
- 0 likes
How do I transfer my Spotify premium from I pad to I phone? I set it up on IPad but only want to use
How do I transfer my premium from IPad to Iphone
- How do I transfer my premium from IPad to Iphone
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- Casual Listener
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium
I cleared my premium account's cache and I don't have the premium features anymore, I don't know if I'm still paying for it or it cancelled it
- I cleared my premium account's cache and I don't have the premium features anymore, I don't know if I'm still paying for it or it cancelled it
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution I did payment but premium is not active
Hello, i did payment for 1 month of my student plan. But spotify didn’t send me a receipt to my mail and when i look to my account that says my acc is free. But when i look to my bank account there is a payment 6.99 TRY and a description which is “(R...
- Hello, i did payment for 1 month of my student plan. But spotify didn’t send me a receipt to my mail and when i look to my account that says my acc is free. But when i look to my bank account there i...
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- Roadie
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Superuser Contribution My cards been used on a premium account that isn't mine
There is no contact number therefore I cannot really get in touch with somebody that can sort out the issue and get me a refund on the subscription, I currently have spotify premium free on this account via vodafone so spotify don't even have my bank...
- There is no contact number therefore I cannot really get in touch with somebody that can sort out the issue and get me a refund on the subscription, I currently have spotify premium free on this acco...
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- Roadie
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Studenterbjudande Sverige
Jag har fatt verifierat att jag ar behorig till studentrabatt men kommer inte vidare i processen. Forst skriver jag in kortuppgifter, darefter ombeds jag gang efter gang att verifiera att jag ar student trots att jag redan gjort det. Vilket den ocksa...
- Jag har fatt verifierat att jag ar behorig till studentrabatt men kommer inte vidare i processen. Forst skriver jag in kortuppgifter, darefter ombeds jag gang efter gang att verifiera att jag ar stud...
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- 195 Views
- 0 replies
- 0 likes
- 195 Views
- 0 replies
- 0 likes
Superuser Contribution Valentine’s Day offer
Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
- Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
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- Casual Listener
- 2903 Views
- 4 replies
- 0 likes
- 2903 Views
- 4 replies
- 0 likes
60 day trial not showing up
I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
- I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
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- Rising Star 4
- 283 Views
- 3 replies
- 0 likes
- 283 Views
- 3 replies
- 0 likes
Free month for student discount
I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
- I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
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- Community Legend
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
membresia familiar
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el plan ya no cuenta con el servicio , porque razon? se...
- Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el p...
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- Newbie
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Premiun for students
I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
- I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
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- Community Legend
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Doubled charged
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my credit card information for that and when I saw I couldn't go...
- Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my...
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- Community Legend
- 269 Views
- 1 replies
- 0 likes
- 269 Views
- 1 replies
- 0 likes
Monthly and yearly subscription
Hello, I paid 59 € (yearly Premium subscription fee) to you via PayPal on 25th of December and I see just now, that you are still charging my debit card with the monthly fees 5,99 € / per month. I have two extra payments now:1st on 29th of December2n...
- Hello, I paid 59 € (yearly Premium subscription fee) to you via PayPal on 25th of December and I see just now, that you are still charging my debit card with the monthly fees 5,99 € / per mo...
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- Community Legend
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Why limit offline music for premium payers?
This is the 3rd time I have to recreate a playlist with limited music just so I can download it for travel listening. What's the point of paying and not having limitless download access the way itunes or google do?
- This is the 3rd time I have to recreate a playlist with limited music just so I can download it for travel listening. What's the point of paying and not having limitless download access the way...
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- Community Legend
- 305 Views
- 1 replies
- 0 likes
- 305 Views
- 1 replies
- 0 likes
Pay for Premium but only showing free version
I noticred recently that I am paying for the premium account, but when I log in I am only seeing the free acccount. If I log in with facebook- its showing the same thing. I would love the premium option - especially since I am paying - but cannot fig...
- I noticred recently that I am paying for the premium account, but when I log in I am only seeing the free acccount. If I log in with facebook- its showing the same thing. I would love the premium opt...
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- Community Legend
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Solved!! Spotify student with Hulu stopped working
I am a student at Trinity University, and I had a Spotify student account for about a year, and when I tried re-entering my account information, it said that Spotify cannot confirm that I am a student. I also had the deal with Hulu, so that went away...
- I am a student at Trinity University, and I had a Spotify student account for about a year, and when I tried re-entering my account information, it said that Spotify cannot confirm that I am a studen...
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- Community Legend
- 1077 Views
- 1 replies
- 0 likes
- 1077 Views
- 1 replies
- 0 likes