Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174354 Views
- 114 replies
- 12 likes
- 174354 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19388 Views
- 27 replies
- 4 likes
- 19388 Views
- 27 replies
- 4 likes
Spotify Family - Father's android cannot play any songs
Hi, I pay for spotify family membership for my family. We are at the same address, and up until a few weeks ago he was able to play songs on his phone. He ahd to reset his phone and lost some of his playlists and now can't play any music. He has no o...
- Hi, I pay for spotify family membership for my family. We are at the same address, and up until a few weeks ago he was able to play songs on his phone. He ahd to reset his phone and lost som...
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- Community Legend
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Lost my playlist once I subscribed. Is it able to be retrieved?
Ive had spotify for 5 years with thousands of songs--and I finally subscribed today under the same user name and password--but all my music is gone!!!! Is there a way to retrieve them?
- Ive had spotify for 5 years with thousands of songs--and I finally subscribed today under the same user name and password--but all my music is gone!!!! Is there a way to retrieve them? 😞
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- Not applicable
- 352 Views
- 2 replies
- 0 likes
- 352 Views
- 2 replies
- 0 likes
Family Membership
Hello,my family is considering to change from itunes to spotify. Right now I am the only one using Spotify in my family. The problem is we are not living in the same house and therefore do not have the same adress. The rules of the membership subscri...
- Hello, my family is considering to change from itunes to spotify. Right now I am the only one using Spotify in my family. The problem is we are not living in the same house and therefore do not have...
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- Spotify Star
- 452 Views
- 3 replies
- 0 likes
- 452 Views
- 3 replies
- 0 likes
Familiar plan
Hi, like two days ago a familiar bougth the premium plan and i recived the mail and complete but when i enter to the account is like i didn't do anything, try like 3 times and nothing, please help
- Hi, like two days ago a familiar bougth the premium plan and i recived the mail and complete but when i enter to the account is like i didn't do anything, try like 3 times and nothing, please help
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- Community Legend
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Paid a yearly subscription and now want to upgrade to Family.
I recently paid for an anual subscription for premium. Now I would like to upgrade to family. How can i achieve this without paying double? Can I cancell my year subscrition and switch back to monthly payments in order to upgrade to family?
- I recently paid for an anual subscription for premium. Now I would like to upgrade to family. How can i achieve this without paying double? Can I cancell my year subscrition and switch back to monthl...
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- Community Legend
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
Superuser Contribution Vodafone Premium Still Being Charged
Hi,I signed up to Vodafone in January and received the free connection to Spotify Premium. Despite this, I am still being charged every month by Spotify.I never provided Vodafone with the details of the account being charged.I only have one Spotify a...
- Hi, I signed up to Vodafone in January and received the free connection to Spotify Premium. Despite this, I am still being charged every month by Spotify. I never provided Vodafone with the details...
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- Not applicable
- 1209 Views
- 4 replies
- 0 likes
- 1209 Views
- 4 replies
- 0 likes
Solved!! Money
Hey so i was trying to buy spotify premium for students and i put my debt card details. But only at the next step i found out high school students dont get the discount so i was like screw it but the $6 had still been taken from my available funds. W...
- Hey so i was trying to buy spotify premium for students and i put my debt card details. But only at the next step i found out high school students dont get the discount so i was like screw it but the...
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- Spotify Star
- 544 Views
- 1 replies
- 0 likes
- 544 Views
- 1 replies
- 0 likes
$9.99/month
What happened to the $9.99 a month subscription. Had to get a new bank card so Spotify was unable to charge me this monthmonth .When I went to input the new card the only subscriptions I saw were for students (which I am not eligible for) and a stupi...
- What happened to the $9.99 a month subscription. Had to get a new bank card so Spotify was unable to charge me this monthmonth .When I went to input the new card the only subscriptions I saw were for...
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- Newbie
- 458 Views
- 1 replies
- 0 likes
- 458 Views
- 1 replies
- 0 likes
Premium Feature
How long does it take to activate the premium feature when you pay with credit card?
- How long does it take to activate the premium feature when you pay with credit card?
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- Spotify Star
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Maxis music unlimited pass
How do i connect to Maxis music unlimited on spotify? I've paid for it on maxis but my spotify account is still on the Free one
- How do i connect to Maxis music unlimited on spotify? I've paid for it on maxis but my spotify account is still on the Free one
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- Spotify Star
- 823 Views
- 1 replies
- 0 likes
- 823 Views
- 1 replies
- 0 likes
My card was charged even if I did not successfully register for premium account
Today I tried to avail of the Spotify student discount. It was my first time and I didn't know how it usually goes. I entered my payment details but after that Spotify directed me to a something called SheerID because they said only verified schools ...
- Today I tried to avail of the Spotify student discount. It was my first time and I didn't know how it usually goes. I entered my payment details but after that Spotify directed me to a something call...
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- Casual Listener
- 580 Views
- 3 replies
- 1 likes
- 580 Views
- 3 replies
- 1 likes
Payment doesn't happening
Hello, i couldn't pay for this month's charge. I have delayed it and it asks me to change my card info, and i tried to change but failed even though i have enough money for the charge in my card
- Hello, i couldn't pay for this month's charge. I have delayed it and it asks me to change my card info, and i tried to change but failed even though i have enough money for the charge in my card
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- Casual Listener
- 463 Views
- 4 replies
- 0 likes
- 463 Views
- 4 replies
- 0 likes
How to get HiFi?
Anyone know when FLAC or HiFi will be made available? Can I request a beta set up now?
- Anyone know when FLAC or HiFi will be made available? Can I request a beta set up now?
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- Not applicable
- 1074 Views
- 3 replies
- 1 likes
- 1074 Views
- 3 replies
- 1 likes
Solved!! Problem with GLOBE Prepaid mode of payment for Premium
Hi! I have 130 load balance on my Globe number and I can't access to premium. It always says"Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method." I have tried it for a couple of times already a...
- Hi! I have 130 load balance on my Globe number and I can't access to premium. It always says "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another paym...
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- Newbie
- 8805 Views
- 10 replies
- 0 likes
- 8805 Views
- 10 replies
- 0 likes
Credit card still being charged me without using my account
Hi, Please help me to resolve this. I purchased my subcription account thru credit card then i forgot my log in credentials. Im not planning to cut it but i wanted to use it instead. how can i get to it considering i only had the transaction number s...
- Hi, Please help me to resolve this. I purchased my subcription account thru credit card then i forgot my log in credentials. Im not planning to cut it but i wanted to use it instead. how can...
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- Community Legend
- 616 Views
- 1 replies
- 0 likes
- 616 Views
- 1 replies
- 0 likes
Superuser Contribution I change the country and lost premium I cannot log
I recently changed my country (now I am living in Germany) and the spotfy does not accept my debit german Card, I lost my premium and now I cannot log in my own account (it is blocked to print screen too)
- I recently changed my country (now I am living in Germany) and the spotfy does not accept my debit german Card, I lost my premium and now I cannot log in my own account (it is blocked to print screen...
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- Casual Listener
- 508 Views
- 3 replies
- 0 likes
- 508 Views
- 3 replies
- 0 likes
Showing double subscription
I have subscribed for premium on my phone and on the desktop app but when i open my account on browser it said its free
- I have subscribed for premium on my phone and on the desktop app but when i open my account on browser it said its free
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- Community Legend
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
Another Payments Options for Chile
Seriously, we need some other options for payments. Here, most people doesn't handle international credit cards, yet national debit it's the most common one, so, if you could please do something about this you could get a lot of new suscriptors, beca...
- Seriously, we need some other options for payments. Here, most people doesn't handle international credit cards, yet national debit it's the most common one, so, if you could please do something abou...
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- Community Legend
- 907 Views
- 1 replies
- 0 likes
- 907 Views
- 1 replies
- 0 likes
Solved!! [Premium] No heart, no dislike button
Hi, in Spotify free, in the android app I had a "heart" button and a "dislike" button for each and every song. However, when I switched to premium I just have a "save" button (when listening to radio, there is thumps up and thumps down, I did realize...
- Hi, in Spotify free, in the android app I had a "heart" button and a "dislike" button for each and every song. However, when I switched to premium I just have a "save" button (when listening...
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- Community Legend
- 31978 Views
- 10 replies
- 4 likes
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dislikeheartPremium
- 31978 Views
- 10 replies
- 4 likes
How to share invite non premium users on Discord when I have premium?
So I have Spotify premium but I would also like to share what I'm listening to with non-premium users through Discord, is there a way to do that without making a second account?
- So I have Spotify premium but I would also like to share what I'm listening to with non-premium users through Discord, is there a way to do that without making a second account?
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- Community Legend
- 29309 Views
- 1 replies
- 0 likes
- 29309 Views
- 1 replies
- 0 likes