Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14327 Views
- 7 replies
- 0 likes
- 14327 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1397 Views
- 19 replies
- 1 likes
- 1397 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47332 Views
- 20 replies
- 3 likes
- 47332 Views
- 20 replies
- 3 likes
Payment made, spotify says it wasnt
My bank account shows a spotify payment of 9.99 processed, however when I open spotify it claims that the payment failed. What is going on?
- My bank account shows a spotify payment of 9.99 processed, however when I open spotify it claims that the payment failed. What is going on?
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- 75 Views
- 0 replies
- 0 likes
- 75 Views
- 0 replies
- 0 likes
Superuser Contribution Doble cobro
En mi tarjeta me aparecen 2 cobros, una por $5.99 (premium) y otra por $8.99 (familiar), quiero cancelar la cuenta familiar pero no encuentro donde. En mi cuenta solo sale reflejada la cuenta Premium. Ya llevo meses con los dos cobros Saludos
- En mi tarjeta me aparecen 2 cobros, una por $5.99 (premium) y otra por $8.99 (familiar), quiero cancelar la cuenta familiar pero no encuentro donde. En mi cuenta solo sale reflejada la cuenta Premium...
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- Newbie
- 201 Views
- 2 replies
- 0 likes
- 201 Views
- 2 replies
- 0 likes
The Desktop App crashed my Windows 10 computer. Anyone find a solution?
The second question is why doesn't the Web Player that I've never had issues with support the high resolution audio I'm paying for?
- The second question is why doesn't the Web Player that I've never had issues with support the high resolution audio I'm paying for?
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- 120 Views
- 0 replies
- 1 likes
- 120 Views
- 0 replies
- 1 likes
Premium acc
Hi there! I can't get into a family plan that I am supposed to be part of, we tried several times. Need your support to check if everything is ok? My email is rocio.estevez90@gmail.com
- Hi there! I can't get into a family plan that I am supposed to be part of, we tried several times. Need your support to check if everything is ok? My email is rocio.estevez90@gmail.com
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
spotify plus hulu
hello my name is Luis and i have a question about the spotify and hulu subscription. i have a spotify premium account for students and a account on hulu. i just called hulu twice and they told me that my account for hulu got cancelled a week ago and ...
- hello my name is Luis and i have a question about the spotify and hulu subscription. i have a spotify premium account for students and a account on hulu. i just called hulu twice and they told me tha...
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Why have I been charged $5.99 when I didn't sign up?
I was intending on signing up with a student account and tried to verify myself, then I realised high schools are not counted. So I exited the verification and I still got charged even though I am still a free member??? It shows up as pending on my b...
- I was intending on signing up with a student account and tried to verify myself, then I realised high schools are not counted. So I exited the verification and I still got charged even though I am st...
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- Community Legend
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Spotify student deal taking $6 out but i haven't verified
I was interested to see if i was eligable for this student discount program so i checked to see if my school was on the list and it wasn't, so i cancelled it. All of the sudden in my bank account it says i've been charged $6 but once again, i never c...
- I was interested to see if i was eligable for this student discount program so i checked to see if my school was on the list and it wasn't, so i cancelled it. All of the sudden in my bank account it ...
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
I WANT TO CANCEL MY ORDER
I have registered on mu spotify account wth my previous company email adress whcih I have no longer access I want to cancel my order I cannot do it via my profile or changing my password because I cannot access my email adress I neeb by finnish law a...
- I have registered on mu spotify account wth my previous company email adress whcih I have no longer access I want to cancel my order I cannot do it via my profile or changing my password because I ca...
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- Newbie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Why is Spotify not able to be added to my Bose Soundtouch 10 music services.
I have a SoundTouch 10 that would allow my to use my free Spotify to play. Now I have another unit in my office and I setup another account but now it is requiring me to get premium upgrade instead of the regular free version. None of the websites (S...
- I have a SoundTouch 10 that would allow my to use my free Spotify to play. Now I have another unit in my office and I setup another account but now it is requiring me to get premium upgrade instead o...
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Recurring charges started showing up on my credit card for Spotify
I just noticed that recurring charges for 9.99 have started showing up every 8th on my credit card... just noticed it, but has been happening for past 3 months. There is no reference number for the charges. I have not subscribed for any monthly packa...
- I just noticed that recurring charges for 9.99 have started showing up every 8th on my credit card... just noticed it, but has been happening for past 3 months. There is no reference number for...
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- Newbie
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
I am paying cannot get premium spotify
I have been charged months now premium spotify charge and logged in my account it is suddenly 3 weeks ago skipped me from premium member ship cannot get it back even doing all tips from this website, do I need to cancell my order really fed up
- I have been charged months now premium spotify charge and logged in my account it is suddenly 3 weeks ago skipped me from premium member ship cannot get it back even doing all tips from this website,...
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- Casual Listener
- 352 Views
- 2 replies
- 0 likes
- 352 Views
- 2 replies
- 0 likes
I got spotify prem with a gift card and now I can't subscribe to normal spotify monthly
Hello,I used a spotify premium gift card 1 month ago and in 2 days or so my prem will expire. But I want to keep my prem monthy. But when I click on the "change or cancel" in /account/subscription/ page it does nothing but just refreshing the page.Th...
- Hello, I used a spotify premium gift card 1 month ago and in 2 days or so my prem will expire. But I want to keep my prem monthy. But when I click on the "change or cancel" in /account/s...
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- 390 Views
- 0 replies
- 0 likes
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PremiumSubscribtion
- 390 Views
- 0 replies
- 0 likes
Someone help !!!!!
I am being charged twice for a student premium membership I did not qualify because my college is not available. They basically stole my money for putting my debit info twice. I closed out the page cause I did not work but I checked my bank account a...
- I am being charged twice for a student premium membership I did not qualify because my college is not available. They basically stole my money for putting my debit info twice. I closed out the page c...
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
I was debited but not syet subsribed
I recently applied for Student Premium for Spotify. I entered my card details and I should have click the verify sheerID after the card details, then i accidentally refreshed the page and it returned to the orevious page where I have to input my card...
- I recently applied for Student Premium for Spotify. I entered my card details and I should have click the verify sheerID after the card details, then i accidentally refreshed the page and it returned...
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- Spotify Star
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Help asap
Hey so i tried getting the student plan for 4.99 and it didnt go in. So i did it again and it charged me 4.99 two times !!! What do i do now !!! I still dont have the student subscription so i got the regular 9.99. But i still want my $10 back. Help ...
- Hey so i tried getting the student plan for 4.99 and it didnt go in. So i did it again and it charged me 4.99 two times !!! What do i do now !!! I still dont have the student subscription so i got th...
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- Spotify Star
- 100 Views
- 1 replies
- 0 likes
- 100 Views
- 1 replies
- 0 likes
Reset password can change reset subcription?
Holaa... I asked regarding password changes, a few day ago I had a forgotten password so I choose to reset password to get a new password. But after reset the password and successfully log in, my account suddenly changed to a free account from the pr...
- Holaa... I asked regarding password changes, a few day ago I had a forgotten password so I choose to reset password to get a new password. But after reset the password and successfully log in, my acc...
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
Credit Card Payment Problem
Hello, Im using Spotify premium but my credit card was blocked for a few days because of a suspicious transaction on a random website. During those days my monthly spotify payment got declined. It turned out that I did that suspicious transaction so ...
- Hello, Im using Spotify premium but my credit card was blocked for a few days because of a suspicious transaction on a random website. During those days my monthly spotify payment got declined. I...
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- Casual Listener
- 284 Views
- 2 replies
- 1 likes
- 284 Views
- 2 replies
- 1 likes
Solved!! Need Help
Okay so I payed for premium but it wasn’t on the right account I forgot my brother had signed into his on my phone and I ended up paying his. Can someone help me I don’t want to pay 20 for the 2 accounts.
- Okay so I payed for premium but it wasn’t on the right account I forgot my brother had signed into his on my phone and I ended up paying his. Can someone help me I don’t want to pay 20 for the 2 acco...
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- Community Legend
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Pre Paid Cards
I have bought two visa gift cards that work on everything but to pay for my monthly subscription. When I enter my card, it says "oops. Seems like your card is having a bad day please try again later". It's been two weeks now that I have been trying. ...
- I have bought two visa gift cards that work on everything but to pay for my monthly subscription. When I enter my card, it says "oops. Seems like your card is having a bad day please try again later"...
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- Newbie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium info please
Hi, I am new to Spotify and do like it. My question is if I upgrade to Premium does this mean the tracks are downloaded onto my comuter or device? Can I them copy them across to my MP3 player which is predominatly what I listen too when out during th...
- Hi, I am new to Spotify and do like it. My question is if I upgrade to Premium does this mean the tracks are downloaded onto my comuter or device? Can I them copy them across to my ...
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- Spotify Star
- 469 Views
- 3 replies
- 0 likes
- 469 Views
- 3 replies
- 0 likes