Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40866 Views
- 20 replies
- 1 likes
- 40866 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5199 Views
- 23 replies
- 2 likes
- 5199 Views
- 23 replies
- 2 likes
Premium to family plan
I was already paying for my monthly subscription to Spotify premium but I joined a family plan before cancelling my own subscription. Will that automatically cancel my other one or is there a way for me to do that now on my own??
- I was already paying for my monthly subscription to Spotify premium but I joined a family plan before cancelling my own subscription. Will that automatically cancel my other one or is there a way for...
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Solved!! Already paid for December but signed up the $99 year promotion - will I get a refund?
I just signed up for the $99 year subscription, but this year's December individual payment has already been deducted from my bank account. Will I get a refund for this month? Or does the subscription not begin until January?
- I just signed up for the $99 year subscription, but this year's December individual payment has already been deducted from my bank account. Will I get a refund for this month? Or does the...
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- Regular
- 465 Views
- 3 replies
- 0 likes
- 465 Views
- 3 replies
- 0 likes
Tarjetas de credito
Hola, nunca habia usado spotify , mi hermano tiene una cuenta y el tiene su tarjeta de credito registrada. ayer que vi la promocion de 3 meses por9 pesos me trate de registrar y aplique la tarjeta de el, ¿es por eso que me dice que ya he usado la pro...
- Hola, nunca habia usado spotify , mi hermano tiene una cuenta y el tiene su tarjeta de credito registrada. ayer que vi la promocion de 3 meses por9 pesos me trate de registrar y aplique la tarjeta de...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Superuser Contribution Can't unsubscribe
Hi there, I signed up through spotify with my mobile number with Boku. I got logged out of my account, can't remember any details of it, and don't know how to unsubscribe. please help asap as I will be charged £10 in the next two days. qwerty
- Hi there, I signed up through spotify with my mobile number with Boku. I got logged out of my account, can't remember any details of it, and don't know how to unsubscribe. please help asap a...
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- Roadie
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Moved to another country but still using my bank account and credit card from my original country
Hi, i moved country a couple of months ago and now living in another one but still using bank account and credit card from original country. I tried everything but impossible to get a Premium account, payment / card is not being accepted. Can anyone ...
- Hi, i moved country a couple of months ago and now living in another one but still using bank account and credit card from original country. I tried everything but impossible to get a Premiu...
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Re: Cant register
I cant register to the 9peso = 3months promo what should I do?
- I cant register to the 9peso = 3months promo what should I do?
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Payment method failed
So I tried to get student discount from the Philippines using a paymaya online virtual visa card but unfortunately my school was not approved by sheerID. But it shows in my paymaya account that it has been deducted 65 pesos and I haven't even been re...
- So I tried to get student discount from the Philippines using a paymaya online virtual visa card but unfortunately my school was not approved by sheerID. But it shows in my paymaya account that it ha...
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- Roadie
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Superuser Contribution 3 month trial only lasts for 2?
I got my 3 month 0.99 premium on 11/23/17, but on when I got the e-mail, it said that it ends 01/23/18. I can't find this anymore, so I might just go crazy but does it last until 02/23/18 or not? can i see when it does end anywhere?
- I got my 3 month 0.99 premium on 11/23/17, but on when I got the e-mail, it said that it ends 01/23/18. I can't find this anymore, so I might just go crazy but does it last until 02/23/18 or not? can...
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Superuser Contribution suscription error
i never signed up for premium and I noticed I have been charge for a monthly payment. How can I cancel that and get reimbursement for the money deducted that I didn't ageee to pay?
- i never signed up for premium and I noticed I have been charge for a monthly payment. How can I cancel that and get reimbursement for the money deducted that I didn't ageee to pay?
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- Roadie
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription failed
I just upgraded to spotty premium with the $0.99 for three months upgrade. I am still unable to use premium features.Any help would be appreciated.
- I just upgraded to spotty premium with the $0.99 for three months upgrade. I am still unable to use premium features. Any help would be appreciated.
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- Roadie
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Changer forfait
Allo, je voudrais changer mon forfait prenium pour celui famille mais je ne sais pas comment procéder ? Quelqu'un peut m'aider?
- Allo, je voudrais changer mon forfait prenium pour celui famille mais je ne sais pas comment procéder ? Quelqu'un peut m'aider?
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- Spotify Star
- 26513 Views
- 3 replies
- 0 likes
- 26513 Views
- 3 replies
- 0 likes
Premium offer and premium user
I'm a premium user, just payed the monthly subscription, and i've received the 99€ offer. I subscribed that one top, but i wonder if now i've actually a 13 month subscription.
- I'm a premium user, just payed the monthly subscription, and i've received the 99€ offer. I subscribed that one top, but i wonder if now i've actually a 13 month subscription.
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- 98 Views
- 0 replies
- 0 likes
- 98 Views
- 0 replies
- 0 likes
Cancel pending charges
If I have a payment pending and my renewal is 12/10, and I just cancelled premium, will I get my money back from pending?
- If I have a payment pending and my renewal is 12/10, and I just cancelled premium, will I get my money back from pending?
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
99,99 offer and the monthly payment continues ?
Hello,I have just bought a premium yearly offer of 99,99 euros for a year.However, when I check my status of account, it seems that this offer is not valid and that my monthly subscription continues. And I really paid and i received an "invoice" !Cou...
- Hello, I have just bought a premium yearly offer of 99,99 euros for a year. However, when I check my status of account, it seems that this offer is not valid and that my monthly subscription contin...
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- 120 Views
- 0 replies
- 1 likes
- 120 Views
- 0 replies
- 1 likes
I would like to take advantage of the premium offer but cannot get the payment to go through
Does anyone know how to sign up for the one year only fee for spotify premium and get it to work -- i have entered several different payments and none of them are accepted by the system
- Does anyone know how to sign up for the one year only fee for spotify premium and get it to work -- i have entered several different payments and none of them are accepted by the system
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- Casual Listener
- 272 Views
- 3 replies
- 0 likes
- 272 Views
- 3 replies
- 0 likes
Re: I would like to take advantage of the premium offer but cannot get the payment to go through
Hi, I am seeing that it is only P9 for three months. when I tried to get that offer, it is charging my card the P129. Why?
- Hi, I am seeing that it is only P9 for three months. when I tried to get that offer, it is charging my card the P129. Why?
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- 102 Views
- 0 replies
- 0 likes
- 102 Views
- 0 replies
- 0 likes
Sub
i updated my payment method and spotify take the money from my bank account but my accounts premium did not refreshed i m still getting ''don't lose your offline music update your payment mthod '' warning.
- i updated my payment method and spotify take the money from my bank account but my accounts premium did not refreshed i m still getting ''don't lose your offline music update your payment mthod '' wa...
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- Community Legend
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Superuser Contribution Charged double
I pay for my Spotify premium thru Three network and have been charged twice on my November bill. In October initial attempt to get payment failed yet it came up on bill as being taken 16 October. My November bill states I've been charged 19 oct and 1...
- I pay for my Spotify premium thru Three network and have been charged twice on my November bill. In October initial attempt to get payment failed yet it came up on bill as being taken 16 October. My ...
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- Roadie
- 253 Views
- 4 replies
- 0 likes
- 253 Views
- 4 replies
- 0 likes
Superuser Contribution Wanting to upgrade to family subscription, will I need to pay even on trial?
Yesterday I purchased the £0.99 offer for 3 months then the payment normal after that. If I upgrade to family, will I need to pay normally or will the 3 month offer still be active?
- Yesterday I purchased the £0.99 offer for 3 months then the payment normal after that. If I upgrade to family, will I need to pay normally or will the 3 month offer still be active?
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- Moderator
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution No username on receipt
Hey guys - looking for a little help.I've paid for a premium subscription, but my account hasn't been upgraded. When I searched the forum for help, it says to make sure to login with the username supplied on your receipt. I looked at my receipt, and ...
- Hey guys - looking for a little help. I've paid for a premium subscription, but my account hasn't been upgraded. When I searched the forum for help, it says to make sure to login with the user...
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- Moderator
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes