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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70039 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134082 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72080 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255381 Views
156 replies
13 likes
Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
Casual Listener
3058 Views
4 replies
0 likes
I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
Spotify Star
356 Views
3 replies
0 likes
I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
Community Legend
264 Views
1 replies
0 likes
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el plan ya no cuenta con el servicio , porque razon? se...
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el p...
Newbie
375 Views
1 replies
0 likes
I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
Community Legend
283 Views
1 replies
0 likes
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my credit card information for that and when I saw I couldn't go...
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my...
Community Legend
338 Views
1 replies
0 likes
Hello, I paid 59 € (yearly Premium subscription fee) to you via PayPal on 25th of December and I see just now, that you are still charging my debit card with the monthly fees 5,99 € / per month. I have two extra payments now:1st on 29th of December2n...
Hello, I paid 59 € (yearly Premium subscription fee) to you via PayPal on 25th of December and I see just now, that you are still charging my debit card with the monthly fees 5,99 € / per mo...
Community Legend
273 Views
1 replies
0 likes
This is the 3rd time I have to recreate a playlist with limited music just so I can download it for travel listening. What's the point of paying and not having limitless download access the way itunes or google do?
This is the 3rd time I have to recreate a playlist with limited music just so I can download it for travel listening. What's the point of paying and not having limitless download access the way...
Community Legend
409 Views
1 replies
0 likes
I noticred recently that I am paying for the premium account, but when I log in I am only seeing the free acccount. If I log in with facebook- its showing the same thing. I would love the premium option - especially since I am paying - but cannot fig...
I noticred recently that I am paying for the premium account, but when I log in I am only seeing the free acccount. If I log in with facebook- its showing the same thing. I would love the premium opt...
Community Legend
259 Views
1 replies
0 likes
I am a student at Trinity University, and I had a Spotify student account for about a year, and when I tried re-entering my account information, it said that Spotify cannot confirm that I am a student. I also had the deal with Hulu, so that went away...
I am a student at Trinity University, and I had a Spotify student account for about a year, and when I tried re-entering my account information, it said that Spotify cannot confirm that I am a studen...
Community Legend
1167 Views
1 replies
0 likes
I availed of the one year discounted subscription plan here in the Philippines. I now want to upgrade to the family plan. Do I have to cancel my prepaid subscription? I it possible to just pay for the difference in th e price?
I availed of the one year discounted subscription plan here in the Philippines. I now want to upgrade to the family plan. Do I have to cancel my prepaid subscription? I it possible to jus...
Community Legend
339 Views
1 replies
0 likes
Why are you taking two lots of payment for one account???
Why are you taking two lots of payment for one account???
Community Legend
382 Views
3 replies
0 likes
Hi,I recently moved back to Denmark from Sweden.But I can't change my country, the box in my profile is greyed out, and the help docs say I need to update my payment information first to be able to change it to Denmark. But I just get:Spotify isn't a...
Hi, I recently moved back to Denmark from Sweden. But I can't change my country, the box in my profile is greyed out, and the help docs say I need to update my payment information first to be able ...
Newbie
857 Views
2 replies
0 likes
If my payment date is the 3rd of the month and I want it changed to the 6th of the month when I turn it off and turn it back on,on the 6th will my first payment come out then or the followig month?
If my payment date is the 3rd of the month and I want it changed to the 6th of the month when I turn it off and turn it back on,on the 6th will my first payment come out then or the followig month?
Composer
381 Views
1 replies
0 likes
If I wann try to Playback on my Yamaha RX-V677 AVR it says "need premium" on the device display. Any other Connect device (Fire TV, Tablet, Windows) works well. I have allready Powerd off/on, disconnected and reconnected all my my devices via online ...
If I wann try to Playback on my Yamaha RX-V677 AVR it says "need premium" on the device display. Any other Connect device (Fire TV, Tablet, Windows) works well. I have allready Powerd off/on,&nb...
Newbie
9642 Views
6 replies
1 likes
I just moved and got on my sister-in-law's family account but when asked to confirm the Postal code I wasn't sure of it and google maps gave me an incorrect postal code and it kicked me off of the family plan, is there any way I can get back onto the...
I just moved and got on my sister-in-law's family account but when asked to confirm the Postal code I wasn't sure of it and google maps gave me an incorrect postal code and it kicked me off of the fa...
Casual Listener
736 Views
2 replies
0 likes
how do i delete entire library instead of one at song at a time?
how do i delete entire library instead of one at song at a time?
Casual Listener
464 Views
2 replies
0 likes
I deleted my Facebook account but I was signed up on Spotify with that account, now Spotify doesn't allow me to use the same credit card, what should I do?
I deleted my Facebook account but I was signed up on Spotify with that account, now Spotify doesn't allow me to use the same credit card, what should I do?
Roadie
259 Views
1 replies
0 likes
How can I cancel Spotify? I am being charged $ 9.99 a month and I never use it. Also, when I followed the instructions on how to cancel on an Android it told me I didnt have a premium account. If so, how come i have been charged $9.99 a month for the...
How can I cancel Spotify? I am being charged $ 9.99 a month and I never use it. Also, when I followed the instructions on how to cancel on an Android it told me I didnt have a premium account. ...
Roadie
342 Views
1 replies
0 likes
Hello,My debit card just expired in July and I have gotten a new one to replace it. The card number remains the same, though the 3-digit security code and the expiration date have changed.I've received the notice that I need to update my information,...
Hello, My debit card just expired in July and I have gotten a new one to replace it. The card number remains the same, though the 3-digit security code and the expiration date have changed. I...
Newbie
623 Views
2 replies
0 likes
