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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70627 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134416 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73169 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256611 Views
156 replies
13 likes
As title says, after failed recurring Family Subscription payment, i had to change my card information. Automatically i was subscribed to normal subscription, leaving two family members without service. I can switch to family subscription again, but ...
As title says, after failed recurring Family Subscription payment, i had to change my card information. Automatically i was subscribed to normal subscription, leaving two family members without servi...
Composer
259 Views
1 replies
0 likes
Hi, pre-paid premium Spotify for one year. Now however I would like to join the Family plan that has been opened by a family member. Will I get a refund for the pre-paid months ahead?
Hi, pre-paid premium Spotify for one year. Now however I would like to join the Family plan that has been opened by a family member. Will I get a refund for the pre-paid months ahead?
Spotify Star
984 Views
1 replies
0 likes
I I just changed to premium, but everything it's like i wasn't premium.. any idea why?
I I just changed to premium, but everything it's like i wasn't premium.. any idea why?
Community Legend
313 Views
1 replies
0 likes
Do alredy get a notify for 30days trial for premium. But still not working as a premium
Do alredy get a notify for 30days trial for premium. But still not working as a premium
Community Legend
288 Views
1 replies
0 likes
Hey there, my name is Jace and I've been using Spotify for quite a while, for some reason my account has been hacked.I opened a new one due to the fact that I don't really care about opening a new one and losing the old one. I want to see if I like t...
Hey there, my name is Jace and I've been using Spotify for quite a while, for some reason my account has been hacked. I opened a new one due to the fact that I don't really care about opening a new ...
Spotify Star
1169 Views
3 replies
0 likes
Hello. I saw an offer in the Spotify mobile app that gives a discount to students. I'm from Latvia and I'm learning in PIKC RVT(Rigas Valsts Tehnikums -> Rigas technical school). I went to check in if I can apply, but wasn't really able, because my s...
Hello. I saw an offer in the Spotify mobile app that gives a discount to students. I'm from Latvia and I'm learning in PIKC RVT(Rigas Valsts Tehnikums -> Rigas technical school). I went to check i...
Spotify Star
615 Views
1 replies
0 likes
I have Premium already, if I choose the Family Package today, will it be activated immediately and I'll get the charges until my Billing Date? My Billing Date is the 17th of each month. Or will I get the charges today and the Billing Date is gonna ch...
I have Premium already, if I choose the Family Package today, will it be activated immediately and I'll get the charges until my Billing Date? My Billing Date is the 17th of each month. Or will I get...
Spotify Star
450 Views
1 replies
0 likes
Hello, My credit card expired and when I tried to use my new one on Spotify, I keep getting an error, I tried used a different card and it didn't work. Both cards were used in the past for purchases in foreign countries. Any idea on what I should do ...
Hello, My credit card expired and when I tried to use my new one on Spotify, I keep getting an error, I tried used a different card and it didn't work. Both cards were used in the past for p...
Community Legend
1321 Views
7 replies
0 likes
What day will this 60 day trial be available till? I need to buy a prepaid credit card before I can get it so I need to know what day I have until I have to sign up for it. Thanks, Rylee.
What day will this 60 day trial be available till? I need to buy a prepaid credit card before I can get it so I need to know what day I have until I have to sign up for it. Thanks, Rylee.
Spotify Star
584 Views
1 replies
0 likes
I have the 7 day plan and it wont let me cancle that to join a family plan that i have been invited to. how can i fix that?
I have the 7 day plan and it wont let me cancle that to join a family plan that i have been invited to. how can i fix that?
Spotify Star
301 Views
1 replies
0 likes
I got the 30 day free trial and have an email and everything saying I have it but when I get on and use the app I don't have the benefits of premium
I got the 30 day free trial and have an email and everything saying I have it but when I get on and use the app I don't have the benefits of premium
Community Legend
408 Views
1 replies
0 likes
HelloFirst of all, sorry for my english i am doing my best. I have a doubt, recently I received an email for a 60 days trial, but it says if i didn't have premium before, so I want to know if I can apply to that offer because I don't remember if I ha...
Hello First of all, sorry for my english i am doing my best. I have a doubt, recently I received an email for a 60 days trial, but it says if i didn't have premium before, so I want to know...
Community Legend
5204 Views
5 replies
0 likes
I can't use paymaya to buy premium plz help
I can't use paymaya to buy premium plz help
375 Views
0 replies
0 likes
Hello I have a Google home and I cannot get my Google home to find my playlist on spotify when I ask google.I can go to my spotify on my Samsung Galaxy find the playlist hit play and it will play on my Google home but not by asking Google home to pla...
Hello I have a Google home and I cannot get my Google home to find my playlist on spotify when I ask google. I can go to my spotify on my Samsung Galaxy find the playlist hit play and it will...
243 Views
0 replies
0 likes
I have recently clicked on “try premium for 7 days” and I did that accidentally. I meant to do the 60 days, and I was wondering if I am able to be doing 2 trials at the same time. Is that possible? Like would I only be able to do the week or get that...
I have recently clicked on “try premium for 7 days” and I did that accidentally. I meant to do the 60 days, and I was wondering if I am able to be doing 2 trials at the same time. Is that possible? L...
Regular
457 Views
2 replies
0 likes
My mother is the owner of our facebook family subscription. But as she is deleting her facebook account, i was wondering if I´ll lose my premium account? Or if it will disappear along with her facebook account.Thanks in advance- Jonas
My mother is the owner of our facebook family subscription. But as she is deleting her facebook account, i was wondering if I´ll lose my premium account? Or if it will disappear along with her facebo...
Roadie
302 Views
1 replies
0 likes
Tengo premium y no me puedo cambia al plan universitario, a la hora de querer cambiarme e ingresar los datos de la targeta sale el siguiente mensaje: "Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago.". ya lo intente var...
Tengo premium y no me puedo cambia al plan universitario, a la hora de querer cambiarme e ingresar los datos de la targeta sale el siguiente mensaje: "Ha ocurrido un error en el pago. Vuelve a intent...
Roadie
940 Views
1 replies
0 likes
Dear Spotify,I have been using the spotify premium for months now, and by this year the last time it took money from my paypal was 2018. 01. 01., and since that, it just keeps saying that: Your spotify subscription will be automatically renewed on "*...
Dear Spotify, I have been using the spotify premium for months now, and by this year the last time it took money from my paypal was 2018. 01. 01., and since that, it just keeps saying that: Y...
Roadie
646 Views
1 replies
0 likes
I'm paying for Premium. But started getting ads yesterday. Why? I thought I was paying for premium so I wouldn't have to listen to ads? Someone at Spotify seriously dropped the ball on this. I'm expecting a reply and solution from someone within the ...
I'm paying for Premium. But started getting ads yesterday. Why? I thought I was paying for premium so I wouldn't have to listen to ads? Someone at Spotify seriously dropped the ball on this....
Roadie
301 Views
1 replies
0 likes
Me suscribi a Premium para universitarios y al momento de realizar la solicitud me cobraron los $49. Una vez que me confirmaron de aceptados mis comprobantes de estudiante, me cobraron nuevamente.No me fue devuelta la cantidad y tampoco me compensaro...
Me suscribi a Premium para universitarios y al momento de realizar la solicitud me cobraron los $49. Una vez que me confirmaron de aceptados mis comprobantes de estudiante, me cobraron nuevamente. N...
Roadie
277 Views
1 replies
0 likes
