Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184406 Views
- 116 replies
- 12 likes
- 184406 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20962 Views
- 28 replies
- 4 likes
- 20962 Views
- 28 replies
- 4 likes
Payment issues
Hi,I've been trying for a week to get the premium offer but I'm not able to get this. Here are the attempts that I went through to manage this situation. It's still impossibel to get the upgrade. - Change ot the payment method (for ticket)- Update th...
- Hi, I've been trying for a week to get the premium offer but I'm not able to get this. Here are the attempts that I went through to manage this situation. It's still impossibel to get the upgra...
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- Community Legend
- 459 Views
- 5 replies
- 1 likes
- 459 Views
- 5 replies
- 1 likes
Solved!! Move subscription to vodafone?
Hi,I have a Spotify Premium subscription (not the family one) and pay £9.99 per month.Yesterday I boought a new phone deal that includes 12 months of spotify premium. How can I change?Do I cancel my subscription and use my login details through the v...
- Hi, I have a Spotify Premium subscription (not the family one) and pay £9.99 per month. Yesterday I boought a new phone deal that includes 12 months of spotify premium. How can I change? Do ...
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- Community Legend
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
tried to buy a gift card online
I just tried to buy an online gift card and when I completed the fields and hit the button, nothing happened (like payment info screen). Has anyone else experinced this this? or recently completed an online gift card purchase? Maybe I did something w...
- I just tried to buy an online gift card and when I completed the fields and hit the button, nothing happened (like payment info screen). Has anyone else experinced this this? or recently ...
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- Casual Listener
- 248 Views
- 2 replies
- 0 likes
- 248 Views
- 2 replies
- 0 likes
Superuser Contribution spotify in ISRAEL
hello spotify, we already and it's not secret anymore that spotify will come to israel finally !!!!!!!you have offical date when it's will be happen????
- hello spotify, we already and it's not secret anymore that spotify will come to israel finally !!!!!!! you have offical date when it's will be happen????
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- Not applicable
- 1675 Views
- 2 replies
- 0 likes
- 1675 Views
- 2 replies
- 0 likes
Got spotify with Vodafone free
Hi On purchasing my new Iphone last year my package included spotify free. How do i go about setting up free ?
- Hi On purchasing my new Iphone last year my package included spotify free. How do i go about setting up free ?
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- Casual Listener
- 868 Views
- 2 replies
- 0 likes
- 868 Views
- 2 replies
- 0 likes
PayMaya says my balance is not enough
I usually pay premium by cash but then I've decided to try paying using paymaya. I loaded 200 Php to my account and when I try to have a premium account for one month It says that my balance isn't enough. I believe it's supposed to be 129 Php for a m...
- I usually pay premium by cash but then I've decided to try paying using paymaya. I loaded 200 Php to my account and when I try to have a premium account for one month It says that my balance isn't en...
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- Community Legend
- 752 Views
- 1 replies
- 0 likes
- 752 Views
- 1 replies
- 0 likes
Sent invite, clicked join but it did not work right
Sent my sister an invite but when she accepted she ended up with her own family plan with the site to add a payment method. She is not the account holder
- Sent my sister an invite but when she accepted she ended up with her own family plan with the site to add a payment method. She is not the account holder
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- Community Legend
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Payment Failed
Hello there! I am having difficulty with my payment going through. I have taken the advice from previous helpers on here but I’ve noticed that none of them seem to help with my payment going through. I’ve tried clearing the cookies from safari on my ...
- Hello there! I am having difficulty with my payment going through. I have taken the advice from previous helpers on here but I’ve noticed that none of them seem to help with my payment going through....
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- Community Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
SPOTIFY PIN
i cant receive any pin msg smh
- i cant receive any pin msg smh
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- Community Legend
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Subscription Problem!
I subscribed for one month and paid through Dragonpay. However, i did not get any message from Spotify after paying. I checked my bank account and the payment was already deducted. I also logged out and back to my Spotify account but it still says FR...
- I subscribed for one month and paid through Dragonpay. However, i did not get any message from Spotify after paying. I checked my bank account and the payment was already deducted. I also logged out ...
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- Community Legend
- 405 Views
- 1 replies
- 0 likes
- 405 Views
- 1 replies
- 0 likes
Spotify student with Hulu
So I had to change my account back to student after the 12 months, this month I paid $9.99 but will I have to wait till the next billing cycle when my student discount is applied to be able to use Hulu again?
- So I had to change my account back to student after the 12 months, this month I paid $9.99 but will I have to wait till the next billing cycle when my student discount is applied to be able to use Hu...
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- Community Legend
- 540 Views
- 1 replies
- 0 likes
- 540 Views
- 1 replies
- 0 likes
Solved!! My three-month subscription is charging more money, in addition it is deferring those charges to 24
I don't understand what is happening, but it's always a pain to do a long line at the bank just to know that spotify is charging me more money, I remembered that there used to be a Chat support, but now only twitter... Well, guys you got any ideas? W...
- I don't understand what is happening, but it's always a pain to do a long line at the bank just to know that spotify is charging me more money, I remembered that there used to be a Chat support, but ...
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- Casual Listener
- 416 Views
- 2 replies
- 0 likes
- 416 Views
- 2 replies
- 0 likes
Change payment page won't load.
I want to change my method of payment but the page won't load. It says "please wait loading" and I've waited over 20 min. Is there another way? I've tried two devices.
- I want to change my method of payment but the page won't load. It says "please wait loading" and I've waited over 20 min. Is there another way? I've tried two devices.
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- Newbie
- 669 Views
- 1 replies
- 0 likes
- 669 Views
- 1 replies
- 0 likes
Spotify Premium paying with Globe Prepaid
I've been trying to activate my Spotify premium by paying with my prepaid account and it hasn't been working. Can you not use your prepaid account anymore to subscribe to Spotify premium?
- I've been trying to activate my Spotify premium by paying with my prepaid account and it hasn't been working. Can you not use your prepaid account anymore to subscribe to Spotify premium?
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- Community Legend
- 515 Views
- 1 replies
- 0 likes
- 515 Views
- 1 replies
- 0 likes
Problema na liberacao do plano, paguei pelo cartao
Bom dia, eu paguei o Spotify com o cartao de credito, ja paguei cartao a 10 dias, mas minha conta corrente continua.
- Bom dia, eu paguei o Spotify com o cartao de credito, ja paguei cartao a 10 dias, mas minha conta corrente continua.
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- Spotify Star
- 759 Views
- 1 replies
- 0 likes
- 759 Views
- 1 replies
- 0 likes
Mudei a conta porem nao deixa eu me tornar Premium
Bom dia, Troquei minha conta do spotify e tentei me tornar premium novamente. Ele nao esta deixando por conta da promocao dos 30 dias. Diz que eu ja a utilizei e continuo como Free. Nao desejo participar da promocao, apenas continuar pagando e ter o ...
- Bom dia, Troquei minha conta do spotify e tentei me tornar premium novamente. Ele nao esta deixando por conta da promocao dos 30 dias. Diz que eu ja a utilizei e continuo como Free. Na...
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- Spotify Star
- 445 Views
- 1 replies
- 0 likes
- 445 Views
- 1 replies
- 0 likes
Integrate HTML5 with play.spotify.com
Hi, I've had spotify premium for a very long time. I recently changed my banking billing address and spotify would not accept my payment method. The website will not allow me to update my payment information. It continuously asks me to enable javascr...
- Hi, I've had spotify premium for a very long time. I recently changed my banking billing address and spotify would not accept my payment method. The website will not allow me to update my pa...
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- Community Legend
- 695 Views
- 3 replies
- 0 likes
- 695 Views
- 3 replies
- 0 likes
Switching to a family plan, how do i transfer my playlist from an individual account???
As the title says, I am currently in a premium individual plan. If I switch to a family plan how do i transfer the playlists and saved songs? Thx!
- As the title says, I am currently in a premium individual plan. If I switch to a family plan how do i transfer the playlists and saved songs? Thx!
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- Newbie
- 1773 Views
- 2 replies
- 0 likes
- 1773 Views
- 2 replies
- 0 likes
Cambio de premium a plan familiar (no propio)
Hola Buenos dias comunidad.El dia sabado 23 de diciembre me uni a un plan familiar y tengo la duda de si me seguiran cobrando mi cuenta premium que tenia antes. Debo hacer algo para que dejen de cobrarme por la cuenta premium y asi solo deba pagar lo...
- Hola Buenos dias comunidad. El dia sabado 23 de diciembre me uni a un plan familiar y tengo la duda de si me seguiran cobrando mi cuenta premium que tenia antes. Debo hacer algo para que dejen de co...
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- Newbie
- 554 Views
- 1 replies
- 0 likes
- 554 Views
- 1 replies
- 0 likes
Payment Issue When Signing Up for 30 Day Free Trial
I have tried many times with multiple different payment methods to subscribe for the 30 day free trial option. However, every time it keeps giving me the red error message saying that my payment failed. I have even tried trouble shooting myself and u...
- I have tried many times with multiple different payment methods to subscribe for the 30 day free trial option. However, every time it keeps giving me the red error message saying that my payment fail...
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- Community Legend
- 774 Views
- 1 replies
- 0 likes
- 774 Views
- 1 replies
- 0 likes