Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42111 Views
- 19 replies
- 1 likes
- 42111 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5343 Views
- 23 replies
- 2 likes
- 5343 Views
- 23 replies
- 2 likes
Paid on two accounts, didn't know the policy
I paid for two spotify accounts, I didn't know I can use the same card for the two account. I ended using another card. But the second transaction on my first card was charged.
- I paid for two spotify accounts, I didn't know I can use the same card for the two account. I ended using another card. But the second transaction on my first card was charged.
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- Casual Listener
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Cobro indebido
Buenas noches. Tengo una cuenta premium de 99 pesos, pero desde hace meses detecte un cobro extra que dice ADYENMX de 149 pesos que no sabia que era. Ahora revisando encuentro que es un cobro por cuenta familiar, pero yo no tengo esa cuenta. Ayuda, p...
- Buenas noches. Tengo una cuenta premium de 99 pesos, pero desde hace meses detecte un cobro extra que dice ADYENMX de 149 pesos que no sabia que era. Ahora revisando encuentro que es un cobro por cue...
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- 115 Views
- 0 replies
- 0 likes
- 115 Views
- 0 replies
- 0 likes
Family Subscriptions
I have recently started on the family subscription subscription, my mother has started it and my siblings and I all have it. My Spotify premium account stopped when my siblings and mothers continued and she is still being charged for my line. Why?
- I have recently started on the family subscription subscription, my mother has started it and my siblings and I all have it. My Spotify premium account stopped when my siblings and mothers continued ...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
3 months Spotify doesnt work with new accounts
I created a new account because my friends told me spotify was $0.99 for 3 months but when i go to the payment mathod if says that i already had a trial before even tho its a new account, i created a second account to see if the problem persisted and...
- I created a new account because my friends told me spotify was $0.99 for 3 months but when i go to the payment mathod if says that i already had a trial before even tho its a new account, i created a...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
Spotify Live Chat
I need the link for Spotify Live Chat. I was on it last night and the problem wasn't fixed and we were disconnected. Please help.
- I need the link for Spotify Live Chat. I was on it last night and the problem wasn't fixed and we were disconnected. Please help.
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- Community Legend
- 453 Views
- 1 replies
- 1 likes
- 453 Views
- 1 replies
- 1 likes
Pay Premium Family with Swisscom Mobile Bill
HelloI am a Spotify Premium Customer, paying via Swisscom Mobile invoice (via Boku). I want to change to Spotify Premium Family now, however wenn I click on the upgrade buttons, I can only select credit cards for payment. Is there anyway to upgrade t...
- Hello I am a Spotify Premium Customer, paying via Swisscom Mobile invoice (via Boku). I want to change to Spotify Premium Family now, however wenn I click on the upgrade buttons, I can only select c...
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- Newbie
- 713 Views
- 1 replies
- 1 likes
- 713 Views
- 1 replies
- 1 likes
Solved!! Paid for Univ Student plan but its not working!!
I chose the plan for students, i got verify bu sheerId but then, I was refunded and have no Premium account.
- I chose the plan for students, i got verify bu sheerId but then, I was refunded and have no Premium account.
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- Newbie
- 648 Views
- 4 replies
- 0 likes
- 648 Views
- 4 replies
- 0 likes
No puedo dar de baja mi cuenta Premium por medio de Personal para tomar el family plan
Buenas tardes.Me pasa que hace tiempo me suscribi a Spotify premium por medio de mi carrier de celular Personal. Resulta que ahora sacamos unn family plan pero hasta no darme de baja el plan individual, no me aceptan en el family. Me pide que me de d...
- Buenas tardes. Me pasa que hace tiempo me suscribi a Spotify premium por medio de mi carrier de celular Personal. Resulta que ahora sacamos unn family plan pero hasta no darme de baja el plan indivi...
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- Newbie
- 748 Views
- 1 replies
- 0 likes
- 748 Views
- 1 replies
- 0 likes
3 Months Premium for $0.99
3-month premium account that I bought from the campaign the advantage of the internet, says time accidentally check 3 months try another page of the campaign yararlanacakmi no benefit says too that can benefit the campaign trial after a period of 3 m...
- 3-month premium account that I bought from the campaign the advantage of the internet, says time accidentally check 3 months try another page of the campaign yararlanacakmi no benefit says too that c...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
Constant billing with free account
I have a free account and I looked at my CC statements and have been getting billed for months!!!! How do I contact someone to work this out? I feel this is unfair for a company to not have telephone support. I want nothing to do with this compnay if...
- I have a free account and I looked at my CC statements and have been getting billed for months!!!! How do I contact someone to work this out? I feel this is unfair for a company to not ha...
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- 82 Views
- 0 replies
- 0 likes
- 82 Views
- 0 replies
- 0 likes
Superuser Contribution suscripcion
Hola, mi problema es que no me puedo unir a la familia de spotify ya cheque que la informacion es correcta pero aun asi no me deja unirme
- Hola, mi problema es que no me puedo unir a la familia de spotify ya cheque que la informacion es correcta pero aun asi no me deja unirme
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- Newbie
- 286 Views
- 3 replies
- 0 likes
- 286 Views
- 3 replies
- 0 likes
cobro indebido
Hola, desde hace 3 meses me estan cobrando 99 pesos por una suscripcion que nunca hize ni autorize, como la cancelo ???? no quiero el servicio y no se porque se activo. gracias
- Hola, desde hace 3 meses me estan cobrando 99 pesos por una suscripcion que nunca hize ni autorize, como la cancelo ???? no quiero el servicio y no se porque se activo. gracias
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- Casual Listener
- 305 Views
- 1 replies
- 2 likes
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cobro indebido
- 305 Views
- 1 replies
- 2 likes
Credit card change
I had to change my credit card number cause I canceled mine, but I received a charge on the new card of 10 reais, and the regular payment was charged me today. Is it normal? Or is it gonna be discounted later?
- I had to change my credit card number cause I canceled mine, but I received a charge on the new card of 10 reais, and the regular payment was charged me today. Is it normal? Or is it gonna be discoun...
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
abonnement premium
avec premium telecharger des titres et les copier sur usb est ce possible
- avec premium telecharger des titres et les copier sur usb est ce possible
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- 87 Views
- 0 replies
- 0 likes
- 87 Views
- 0 replies
- 0 likes
Solved!! Gift Card Help to Purchase Premium
I just created a Spotify account but have yet to purchase any premium accounts. I am currently a student, so I am eligible for the student discount of $4.99/month for the first 12 months. Additionally, I see that there is currently a deal for $0.99/m...
- I just created a Spotify account but have yet to purchase any premium accounts. I am currently a student, so I am eligible for the student discount of $4.99/month for the first 12 months. Additionall...
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- Community Legend
- 291 Views
- 3 replies
- 0 likes
- 291 Views
- 3 replies
- 0 likes
Re: Searching Songs
Hi! My name is Jessica, and my brother has Spotify Premium and he's trying to add me in the family way, and has done this before and it was fine but then it comes back a couple weeks later saying it can't verify my account and we live at the same add...
- Hi! My name is Jessica, and my brother has Spotify Premium and he's trying to add me in the family way, and has done this before and it was fine but then it comes back a couple weeks later saying it ...
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- 212 Views
- 0 replies
- 0 likes
- 212 Views
- 0 replies
- 0 likes
Premium
Hello,I’ve just bought Spotify Premium at 0,99 for three months, but can’t listen to the music, still have “shuffle”, advertising and in settings the account results “free” and not “premium”. Anybody can help me? Thank you!
- Hello, I’ve just bought Spotify Premium at 0,99 for three months, but can’t listen to the music, still have “shuffle”, advertising and in settings the account results “free” and not “premium”....
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- Community Legend
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Solved!! Subscription Date Format
My subscription details say "Your plan will change to xxx on 12/6/17". Is the date format American? ie it means that the plan will change on the 6th of Dec 2017?Thank you.
- My subscription details say "Your plan will change to xxx on 12/6/17". Is the date format American? ie it means that the plan will change on the 6th of Dec 2017? Thank you.
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- Casual Listener
- 5368 Views
- 2 replies
- 0 likes
- 5368 Views
- 2 replies
- 0 likes
Switching to family plan
I have 14 days left or so on my premium, my wife would like to use spotify too. If i upgrade to family do i get charged the 15 GBP immediately? Does it just take the extra fiver then charge me full at my renew date? How does it work?
- I have 14 days left or so on my premium, my wife would like to use spotify too. If i upgrade to family do i get charged the 15 GBP immediately? Does it just take the extra fiver then charge me full a...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
UNAUTHORIZED CHARGE
My paypal account was charged for spotify. I have never signed up for spotify as I have Apple Music. The only thing I could think of is my daughter. She is a minor and this charge was done without my knowledge. I want this charge refunded to my card....
- My paypal account was charged for spotify. I have never signed up for spotify as I have Apple Music. The only thing I could think of is my daughter. She is a minor and this charge was done without my...
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- 339 Views
- 0 replies
- 0 likes
- 339 Views
- 0 replies
- 0 likes