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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129456 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58600 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234587 Views
144 replies
13 likes
Hi, First of all I would like to stress the fact that it is very annoying not to be able to get in touch with your customer support directly, but you have to use this Community to ask a question...Anyhow, we have just ended our broadband subscription...
Hi, First of all I would like to stress the fact that it is very annoying not to be able to get in touch with your customer support directly, but you have to use this Community to ask a questi...
Spotify Star
1080 Views
3 replies
0 likes
Hello everyone, I would have liked to adhere to the 99 per year offer, but the monthly payment of my premium account caught me too late.The next payment will arrive on Jan 27th, so January is done, so to speak. How can I reject this last payment on s...
Hello everyone, I would have liked to adhere to the 99 per year offer, but the monthly payment of my premium account caught me too late. The next payment will arrive on Jan 27th, so January i...
Community Legend
336 Views
1 replies
0 likes
I've got Premium but cannot use it. I'm ever registered as a free user.
I've got Premium but cannot use it. I'm ever registered as a free user.
Spotify Star
238 Views
1 replies
0 likes
Si puo’ usufruire dell’offerta di 99 centesimi per 3 mesi con il bonus cultura? Perche’ non so se sia possibile convertire un buono da 1 euro su spotify. Grazie mille
Si puo’ usufruire dell’offerta di 99 centesimi per 3 mesi con il bonus cultura? Perche’ non so se sia possibile convertire un buono da 1 euro su spotify. Grazie mille 🙂
Community Legend
3087 Views
1 replies
0 likes
I've just rejoined offer said € 0,99 for 3 months then charged € 9.99
I've just rejoined offer said € 0,99 for 3 months then charged € 9.99
Community Legend
703 Views
11 replies
0 likes
Yesterday at night I subscribed premium by an offer for 0.99€, but now, I have seen that you charges in my credit card 9.99€. How it is posible?Can it solved without use of http://ec.europa.eu/odr?I have seen that I can cancelled my subscription befo...
Yesterday at night I subscribed premium by an offer for 0.99€, but now, I have seen that you charges in my credit card 9.99€. How it is posible? Can it solved without use of http://ec.europa.eu/odr?...
Regular
696 Views
8 replies
0 likes
I want to use the 3 month trial for 0.99 cents, but im wondering if it 90 days or 3 months. Its the 27th of december now, so if i start the trial today, will it count december as a whole month or will the triall run until 27th of march?
I want to use the 3 month trial for 0.99 cents, but im wondering if it 90 days or 3 months. Its the 27th of december now, so if i start the trial today, will it count december as a whole month or wil...
Spotify Star
867 Views
1 replies
0 likes
I live in the Philippines and wheneved I try to get premium it says that something went wrong. Can anyone help???
I live in the Philippines and wheneved I try to get premium it says that something went wrong. Can anyone help???
Spotify Star
226 Views
1 replies
0 likes
Can I get premium with Google play money?
Can I get premium with Google play money?
Spotify Star
294 Views
1 replies
0 likes
I just got premium and i have all the other features of choosing songs and things like that, but it says I ran out of skips and need to get premium..
I just got premium and i have all the other features of choosing songs and things like that, but it says I ran out of skips and need to get premium..
Community Legend
275 Views
1 replies
0 likes
I paid Php9.00 successfully and last December 20,2017 to get that premium service for Php9.00 for three months but then today, my subscription to Spotify appears on the account as Free and I could no longer play music offline. It reverted to Basic fr...
I paid Php9.00 successfully and last December 20,2017 to get that premium service for Php9.00 for three months but then today, my subscription to Spotify appears on the account as Free and I could no...
243 Views
0 replies
0 likes
If I cancel my subscription before it ends does it keep going until the end date or stop as soon as I cancel it?
If I cancel my subscription before it ends does it keep going until the end date or stop as soon as I cancel it?
Community Legend
324 Views
3 replies
0 likes
So i switched to the student premum from the free type of spotify with the adds and they took my money but im still getting ads and it hasnt switched over yet it has been close to two weeks since doing this what do i do
So i switched to the student premum from the free type of spotify with the adds and they took my money but im still getting ads and it hasnt switched over yet it has been close to two weeks since doi...
Spotify Star
216 Views
1 replies
0 likes
Hi, I have the $9.99 a month Premium account and wuld like to switch to the $99 annual payment starting in Jan. 2018. Can anyone help me with this?Thanks!
Hi, I have the $9.99 a month Premium account and wuld like to switch to the $99 annual payment starting in Jan. 2018. Can anyone help me with this? Thanks!
Spotify Star
289 Views
1 replies
0 likes
I can find the following album when using a web browser and logged onto my Spotify Premium account: https://open.spotify.com/album/7mcQUJ1DvUqk4F7sGSOZVU B-2 UnitBy Ryuichi Sakamoto1980 • 8 SONGS But none of the songs will play. Is there a problem? I...
I can find the following album when using a web browser and logged onto my Spotify Premium account: https://open.spotify.com/album/7mcQUJ1DvUqk4F7sGSOZVU B-2 Unit By Ryuichi...
Casual Listener
313 Views
1 replies
0 likes
was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting the same message. there's a link that directs me to...
was given six $10 gift cards and was able to enter four of them, got to the last two and got 'something went wrong'. tried refreshing and waited a few hours to come back and try again, still getting ...
Regular
688 Views
2 replies
0 likes
I can not pay my subsciption thru mobile..can anyone help me please to bring back my subscription?
I can not pay my subsciption thru mobile..can anyone help me please to bring back my subscription?
Spotify Star
205 Views
1 replies
0 likes
"Looks like you've already taken a similar offerIt looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more." After I click Continue, it simply redirects me to...
"Looks like you've already taken a similar offer It looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more...
Spotify Star
269 Views
1 replies
0 likes
My family invite code isn't working.HELP
My family invite code isn't working. HELP
Spotify Star
241 Views
1 replies
0 likes
Hello,I am currently active duty military stationed in Alaska, as well as a student attending Wayland Baptist University. I am not being recognized to sign up for the music/hulu student deal because I am not a "degree seeking student". I can't do tha...
Hello, I am currently active duty military stationed in Alaska, as well as a student attending Wayland Baptist University. I am not being recognized to sign up for the music/hulu student deal becaus...
Spotify Star
527 Views
1 replies
0 likes
