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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129137 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57800 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233369 Views
144 replies
13 likes
Eu tenho o recurso Premium do Spotify. Faco o pagamento no cartao de credito e nunca da problema.Neste ultimo pagamento (deste mes), o meu recurso Premium foi retirado da minha assinatura, me deixando com o recurso Free. O pagamento foi feito certo c...
Eu tenho o recurso Premium do Spotify. Faco o pagamento no cartao de credito e nunca da problema. Neste ultimo pagamento (deste mes), o meu recurso Premium foi retirado da minha assinatura, me deixa...
187 Views
0 replies
0 likes
Hi, about almost 15 minutes ago i paid 0.99€ for Spotify Premium. An e-mail has sent to me (you can see it on the photo) but Spotify Premium wasn't activated (i can't use Spotify without being connected to the internet). Please help.
<removed sensitive information> Hi, about almost 15 minutes ago i paid 0.99€ for Spotify Premium. An e-mail has sent to me (you can see it on the photo) but Spotify Premi...
Spotify Star
262 Views
1 replies
0 likes
I paid for Spotify Premium but it wasn't activated
I paid for Spotify Premium but it wasn't activated
Spotify Star
208 Views
1 replies
0 likes
I had a monthly subscription for over 2 years. Last month, I took the opportunity of an annual subscription with a nice discount. Now I am being charged both a monthly fee as well as an annual fee on my credit card. Please help me cancel one !
I had a monthly subscription for over 2 years. Last month, I took the opportunity of an annual subscription with a nice discount. Now I am being charged both a monthly fee as well as an annual fee on...
Newbie
322 Views
1 replies
0 likes
I'm from the United States therefore my bank account is from there. I currently am living in Europe and want to sign up for Premium using my card from the States. But it won't work... I don't know what to do.
I'm from the United States therefore my bank account is from there. I currently am living in Europe and want to sign up for Premium using my card from the States. But it won't work... I don't know wh...
138 Views
0 replies
0 likes
I used globe as my payment option for the spotify premium subscription and at now it says that my payment has failed though my load had been charged. I even the receipt in the account. There's 1 months free trial, right? And today, my 1 month free tr...
I used globe as my payment option for the spotify premium subscription and at now it says that my payment has failed though my load had been charged. I even the receipt in the account. The...
Spotify Star
316 Views
1 replies
0 likes
Hello there, I am new vith spotify, never used it before. I want to get this special offer.I have now created my profile on spotify and when I want to get this special offerI can read on the page that it will be $11.99 a month after the 3 months. Any...
Hello there, I am new vith spotify, never used it before. I want to get this special offer. I have now created my profile on spotify and when I want to get this special offer I can read on...
Spotify Star
1391 Views
7 replies
0 likes
Hi I paid for a premium account that should be valid unit 29th of December. Since yesterday my premium account is disabled.Can someone please explain what's going on???I post my question on this forum because I couldn't find any decent way to contact...
Hi I paid for a premium account that should be valid unit 29th of December. Since yesterday my premium account is disabled. Can someone please explain what's going on??? I post...
176 Views
0 replies
0 likes
Hi, about an hour ago i bought premium via. vodafone. In the attachments it says "You will be receiving a SMS when your account is activated" I already paid for premium and my account is still "free"Need help about this. (I didn't receive any e-mails...
Hi, about an hour ago i bought premium via. vodafone. In the attachments it says "You will be receiving a SMS when your account is activated" I already paid for premium and my account is sti...
Spotify Star
291 Views
3 replies
0 likes
There is an offer to buy 3 months Spotify premium for 9.99€. Can I also buy this with a 10€ Paysafecard or do I need a bank account?
There is an offer to buy 3 months Spotify premium for 9.99€. Can I also buy this with a 10€ Paysafecard or do I need a bank account?
Regular
997 Views
2 replies
0 likes
I created a new account and started the student premium account. I checked my bank account and saw that 6.99 TL was withdrawn. But I can't use the premium features. It says I have a free account on my subscription status. I deleted the app and reinst...
I created a new account and started the student premium account. I checked my bank account and saw that 6.99 TL was withdrawn. But I can't use the premium features. It says I have a free account on m...
598 Views
0 replies
0 likes
Hi! I've been a monthly subscriber for over 2 years and decided to switch to a yearly plan. And after i signed for a yearly plan i cancelled my monthly subscription and now Spotify is telling me my premium status will expire next month (since i cance...
Hi! I've been a monthly subscriber for over 2 years and decided to switch to a yearly plan. And after i signed for a yearly plan i cancelled my monthly subscription and now Spotify is tellin...
196 Views
0 replies
0 likes
Hello, i using a prepaid card. Yesterday, firstly I write card numbers and etc. Then the bank send code, I write code, again i see paying page. I thought I haven't enough money but today I loaded more money. Today, when I want to buy Premium, I see "...
Hello, i using a prepaid card. Yesterday, firstly I write card numbers and etc. Then the bank send code, I write code, again i see paying page. I thought I haven't enough money but today I loaded mor...
Spotify Star
303 Views
1 replies
0 likes
I bought Spotify on my ps4 yesterday and there are two problems. First one is that it doesn't work on my phone. As in it still says I have a free account. Another issue is that I bought it when the deal that said 9.99 for 3 months and it only gave me...
I bought Spotify on my ps4 yesterday and there are two problems. First one is that it doesn't work on my phone. As in it still says I have a free account. Another issue is that I bought it when the d...
Spotify Star
232 Views
1 replies
0 likes
I started working at starbucks 2 weeks ago and when I try to access the spotify premium it keeps telling me something went wrong try again. Please fix this.
I started working at starbucks 2 weeks ago and when I try to access the spotify premium it keeps telling me something went wrong try again. Please fix this.
Roadie
256 Views
1 replies
0 likes
Hello,So I just got Spotify Premium for the "3 months for $0.99" offer, and I also have two $30 giftcards. My questions is, if I activate my giftcards now, will it override the discount, or simply give me an additional 6 months of free premium along ...
Hello, So I just got Spotify Premium for the "3 months for $0.99" offer, and I also have two $30 giftcards. My questions is, if I activate my giftcards now, will it override the discount, or simply ...
Newbie
995 Views
4 replies
0 likes
How do i un cancel my premium
How do i un cancel my premium
Spotify Star
243 Views
1 replies
0 likes
I have tried during several days with various cards for subscribing to the family premium spotify plan. But it always appeared a red post that days "there has been an error in the payment". I have not been able to use spotify these days since there i...
I have tried during several days with various cards for subscribing to the family premium spotify plan. But it always appeared a red post that days "there has been an error in the payment". I have no...
Spotify Star
297 Views
1 replies
0 likes
I used to have premium through my old phone plan, it’s now changed so I tried to pay for Spotify premium spark offers at a 50% discount. When trying to activate the account through the spark website it says there is an error with the order status ass...
I used to have premium through my old phone plan, it’s now changed so I tried to pay for Spotify premium spark offers at a 50% discount. When trying to activate the account through the spark website ...
Spotify Star
1071 Views
1 replies
0 likes
Can an E card email be resent. I ask for an E Card to arrive for Christmas, but it hasn't, concerned it may have gone to wrong email recipient, can this be checked? and can the gift card be resent or not
Can an E card email be resent. I ask for an E Card to arrive for Christmas, but it hasn't, concerned it may have gone to wrong email recipient, can this be checked? and can the gift card be resent or...
Spotify Star
291 Views
1 replies
0 likes
