Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40648 Views
- 20 replies
- 1 likes
- 40648 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5185 Views
- 23 replies
- 2 likes
- 5185 Views
- 23 replies
- 2 likes
Spotify Family Hulu
Hi, if I am currently on a spotify family plan, can we still get access to Hulu? Thanks!
- Hi, if I am currently on a spotify family plan, can we still get access to Hulu? Thanks!
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- Spotify Star
- 495 Views
- 1 replies
- 0 likes
- 495 Views
- 1 replies
- 0 likes
Subscribtion
I would like to cancel my subscribtion- but cant log on - What do I do?
- I would like to cancel my subscribtion- but cant log on - What do I do?
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
How to cancel my subscription with deleted facebook account?
Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?
- Hi, I want to cancel my subscription with my deleted Facebook account, but I can't log in, how can I do?
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- Community Legend
- 427 Views
- 1 replies
- 0 likes
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AccountdeletedFacebook
- 427 Views
- 1 replies
- 0 likes
Spotify primium
Today i paid for the premium features but i still cannot skip through songs.
- Today i paid for the premium features but i still cannot skip through songs.
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- Newbie
- 336 Views
- 2 replies
- 0 likes
- 336 Views
- 2 replies
- 0 likes
Spotify charged me for a promo I couldn't avail of
Hey! Is there any way for spotify to give refunds? I recently attempted to avail of the spotify premium for students discount and it said they wouldn't charge me yet until I submit validation. But i recieved a notification from paymaya that P65 had b...
- Hey! Is there any way for spotify to give refunds? I recently attempted to avail of the spotify premium for students discount and it said they wouldn't charge me yet until I submit validation. But i ...
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- Casual Listener
- 363 Views
- 2 replies
- 0 likes
- 363 Views
- 2 replies
- 0 likes
Superuser Contribution Suspicious payment
I have been charged for premium service but I only have two accounts on Spotify, one with Facebook and my email. When I login on both I only have the free service for both. What can I do to find out the account that is getting the premium service?
- I have been charged for premium service but I only have two accounts on Spotify, one with Facebook and my email. When I login on both I only have the free service for both. What can I do to find out ...
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Superuser Contribution 30 day free trial
hi, i subscribed to a 30 day free trial and when i went back on the app it told me i had a seven day trial instead? also i can't play any music for some reason.
- hi, i subscribed to a 30 day free trial and when i went back on the app it told me i had a seven day trial instead? also i can't play any music for some reason.
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- Roadie
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution I can´t chance my payment method to my danish card.
I have tried over and over again to chance my american payment method to my danish debit card since I will be mowing back to Denmark. I know that it should chance automaticlly when I try to use my danish debit card, but it will not chance...- What el...
- I have tried over and over again to chance my american payment method to my danish debit card since I will be mowing back to Denmark. I know that it should chance automaticlly when I try to use my da...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Suscription problem
Yesteday I buyed a gift card of spotify and i suscribed to get a premium account but it doesnt work. Today I checked the status of my account and it said that my account is already premium but when I want to put a song it doesnt work like if my accou...
- Yesteday I buyed a gift card of spotify and i suscribed to get a premium account but it doesnt work. Today I checked the status of my account and it said that my account is already premium but when I...
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- Roadie
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Superuser Contribution Trying to change my payment method
I am trying to switch the credit card that I use to make my monthly payments. I have found where to switch, but it is forcing me to sign up for a student subscription. I have been paying for a full premium subscription since May 2016 (when I graduate...
- I am trying to switch the credit card that I use to make my monthly payments. I have found where to switch, but it is forcing me to sign up for a student subscription. I have been paying for a full p...
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- Roadie
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Superuser Contribution Problem accepting Spotify Family invitation
Hi! I am unable to accept my family's Spotify family invite. When I click on the 'accept invitation' link through my email, it directs me to the main Spotify page without prompting me to formally accept the family code. When I copy and paste the stri...
- Hi! I am unable to accept my family's Spotify family invite. When I click on the 'accept invitation' link through my email, it directs me to the main Spotify page without prompting me to formally acc...
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution My CC is being charged for Premium but I still have the free account
Hello, I recently upgraded my Spotify account after my free access through my Rogers cell phone plan ended. I am being charged for the account, which I upgraded through my VirginiaF03 account, but it is still appearing as free on both mobile and desk...
- Hello, I recently upgraded my Spotify account after my free access through my Rogers cell phone plan ended. I am being charged for the account, which I upgraded through my VirginiaF03...
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- Roadie
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Superuser Contribution I pay the student discout and the usual price - How can I change that?
I've had the premium for a long time. And since I'm a student for half a year I've changed to premium with student discount.I'm paying twice: every fifteenth I pay for Premium and every twenty-eight I pay the student discount. Even though I only have...
- I've had the premium for a long time. And since I'm a student for half a year I've changed to premium with student discount. I'm paying twice: every fifteenth I pay for Premium and every twenty-eigh...
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- Roadie
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Superuser Contribution Paying for Family Premium without Paypal or Credit card
I wanted to subscribe to family premium in Philippines but you don't have pay by cash option. Is there a work around for me to pay in cash?
- I wanted to subscribe to family premium in Philippines but you don't have pay by cash option. Is there a work around for me to pay in cash?
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- Roadie
- 533 Views
- 1 replies
- 0 likes
- 533 Views
- 1 replies
- 0 likes
Superuser Contribution CAN'T SUBSCRIBE TO PREMIUM
Im about renew my subcription of premium but my payment using my Globe load of 130php did not go thru. I already tried multiple times! Whats happening huh??? Please response. Thanks
- Im about renew my subcription of premium but my payment using my Globe load of 130php did not go thru. I already tried multiple times! Whats happening huh??? Please response. Thanks
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Superuser Contribution error when paying
I try to pay with mastercard and it indicates that for now it is not possible to make the payment, I have tried it for several days and even then I can not. What do you do in such cases?
- I try to pay with mastercard and it indicates that for now it is not possible to make the payment, I have tried it for several days and even then I can not. What do you do in such cases?
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- Roadie
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Superuser Contribution They dont take my payments when they are there then i lose everything.
Hi.. my spotify for 2 years or more constantly gets closed and it's premium.. money's been in the bank for payments but never gets taken .. that's with authorisation etc... please help.. doing my head in! #musicismysanity
- Hi.. my spotify for 2 years or more constantly gets closed and it's premium.. money's been in the bank for payments but never gets taken .. that's with authorisation etc... please help.. doing my hea...
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- Roadie
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution family subscription problems
hello! i got a e-mail invatation for my family subscription but i cant log in. it gives me error every time i try. it says oops something went wrong, try again. i have tried several times. still doesnt work.
- hello! i got a e-mail invatation for my family subscription but i cant log in. it gives me error every time i try. it says oops something went wrong, try again. i have tried several times. still...
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- Roadie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Superuser Contribution Charged 9.99 for student pricing??
I was previously paying for premium student and then upgraded to the spotify+hulu student and now randomly im being charged full premium to my account but I never changed my subscription?!?
- I was previously paying for premium student and then upgraded to the spotify+hulu student and now randomly im being charged full premium to my account but I never changed my subscription?!?
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- Roadie
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution another payment Belgium
I want to pay with something else than visa or mastercard. How can I do that?
- I want to pay with something else than visa or mastercard. How can I do that?
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- Roadie
- 358 Views
- 1 replies
- 0 likes
- 358 Views
- 1 replies
- 0 likes