Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 173326 Views
- 114 replies
- 12 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I have spotify Premium Individual, paying monthly, but still can't get access to the 15h of free audio books. I've spent forever, trying to figure out why! I live in Brazil. But even with setting my VPN to the US, it doesn't help.
Hi- I received an email from " spoty" no reply address asking me to update the address of one of the users I have under my premium profile. Has anybody received something similar ? towards the end, the email says that if I don't update the 'address",...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I received a promo offer for 2 months free premium and would like to apply it to my daughte...
I forgot to cancel my premium subscription. How can I issue a refund?
I paid for individual premium plan and the money was deducted from my bank account but it still hasn’t worked, I didn’t get an email about the payment either
Hi, I just created a Premium Duo as my wife wanted to join. I invited her and was prompted to enter our address. She enters the very same address and we get a message that she is trying to register from another country. I thought it is her cell phone...
How do I unlink my Hulu from Spotify? I cannot find how to do it anywhere in the setting area like old responses to the question stated.
Дата 21 лип. 2024 р. Номер замовлення 2391742940320104-1-2 Спосіб оплати Card (############ 3287) Роздрібний продавець Spotify AB Вулиця й номер будинку Regeringsgatan 19, SE-111 53 Stockholm, Sweden VATID 880021207 Продукт Spotify Premium PDV (ПДВ) ...
Boa Noite, Não consigo encontrar minha conta assinatura, porque não lembro do e-mail cadastrado, nem da senha. Todo mês vem debitado no meu cartão sem eu usar. Gostaria de identificar a conta assinatura que eu pago todo mês.
I was charged more than the Student Premium fee last month and was told that I would be credited the extra charge to this billing cycle but I was still charged for this month.
PlanPremium (Family)Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI agreed to paying for the $16.99 price for family premium and it shot ip to $20.00. I di...
Hi, I received a Paytm gift card, however, I am unable to redeem it. Can anyone guide me?
I buy individual subscribe for 1 year 21 january 2024 Today 22 july my subscribe is disappeared help me please, in my order spotify same disappeared
PlanPremiumCountryUnited States of AmericaDeviceMacbook Air 2018Operating SystemiOS Sonoma 14.5My Question or IssueI need to recover a receipt from longer than 2 years ago. Who do I talk to and how do I get in touch with them?
Trying to upgrade my plan from premium individual to premium duo but it gives me the message "errorUnable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method."
I paid the full amount but still didn't get the subscription PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium StudentCountryUkraineDeviceiPhone 13 Pro MaxOperating SystemiOS 17.5.1 My Question or IssueHello! I have some troubles with a payment. So, I paid 10th of July for Student Premium (2.49$) and today (21 of July) I got an email which saying ...
It says that I can't pay BC my country doesn't match... What? The card is worldwide... PlanFamiliar PremiumCountryEcuadorDeviceSamsung galaxy s20feOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFamilyCountryUSDevice(iPhone)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy credit card was lost & I've been trying to get everything updatedI just had to recover & reset my password to my Spotify account because I...