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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73102 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136303 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77640 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262839 Views
157 replies
13 likes
I tried using Hulu today and my account would not log in (haven't used Hulu in months). After digging around I notice spotify changed my account back to regular premium without ever sending me a notice, this happened 4 months ago. This was 2 months a...
I tried using Hulu today and my account would not log in (haven't used Hulu in months). After digging around I notice spotify changed my account back to regular premium without ever sending me a noti...
726 Views
0 replies
1 likes
hice la prueba de spotify premiem de 30 dias y la cancele antes de los 30 dias y aun asi me han cobrado el spotify primium durante dos meses. me meti a mi cuenta y dice que no tengo el spotify primium y aun asi me lo siguen cobrando.I did the 30-day ...
hice la prueba de spotify premiem de 30 dias y la cancele antes de los 30 dias y aun asi me han cobrado el spotify primium durante dos meses. me meti a mi cuenta y dice que no tengo el spotify primiu...
Newbie
637 Views
1 replies
0 likes
From my bank card Spotify receives payments for premium subscription of uknown user. How to lock this payments?
From my bank card Spotify receives payments for premium subscription of uknown user. How to lock this payments?
Community Legend
352 Views
1 replies
0 likes
HiI have been charged both for 1 year Premium for 2018 and for a monthly charge for January 2018. How/when do you Spotify intend to refund the payment for January 2018? Payment order id: 444516278471072-12/Ricco Boyer
Hi I have been charged both for 1 year Premium for 2018 and for a monthly charge for January 2018. How/when do you Spotify intend to refund the payment for January 2018? Payment order id: 4445...
Spotify Star
280 Views
1 replies
0 likes
Help im having trouble upgrading my account to premium. Im stuck at step 2, whenever im choosing pay by cash/online transfer, it wont push through. Helpppp!!!
Help im having trouble upgrading my account to premium. Im stuck at step 2, whenever im choosing pay by cash/online transfer, it wont push through. Helpppp!!!
Spotify Star
420 Views
1 replies
0 likes
I used to have an premium account but my January payment is late.. So, I was thinking to change my payment methods when my family asked me to upgrade to Family.I just updated my account to Family, but the message says it is be available only in Febru...
I used to have an premium account but my January payment is late.. So, I was thinking to change my payment methods when my family asked me to upgrade to Family. I just updated my account to F...
264 Views
0 replies
0 likes
Hi, I pay Spotify with a french credit card. Now that I live in Spain, I'd like to pay it with my spanish card, especially to go to the Familiar Plan. When I try to change the payment method, it gives me the following error: Parece que tu tarjeta es ...
Hi, I pay Spotify with a french credit card. Now that I live in Spain, I'd like to pay it with my spanish card, especially to go to the Familiar Plan. When I try to change the paym...
318 Views
0 replies
0 likes
hi i paid for 3 months premium by cash a while ago with cebuana lhuiller but my account is still in free subscription i tried logging in and out my account even reinstalling the app but its still the same HEEELLPP
hi i paid for 3 months premium by cash a while ago with cebuana lhuiller but my account is still in free subscription 😞 i tried logging in and out my account even reinstalling the app but its still ...
Spotify Star
272 Views
1 replies
0 likes
I subscribed to Spotify premium on 24th December and it's now changed to the free version. I subscribed while in Brazil and paid with paypal. I've just come back to Barcelona where I live - could this have anything to do with it? My profile country i...
I subscribed to Spotify premium on 24th December and it's now changed to the free version. I subscribed while in Brazil and paid with paypal. I've just come back to Barcelona where I live...
259 Views
0 replies
0 likes
Okay so in December I decided to pay for the whole 2018 year ahead of time for $99 now my girlfriend wants me to get a family plan with her so she can also have spotify. How should I go about this and how much will my payments change and will the $99...
Okay so in December I decided to pay for the whole 2018 year ahead of time for $99 now my girlfriend wants me to get a family plan with her so she can also have spotify. How should I go about this an...
Community Legend
471 Views
1 replies
0 likes
These ads have been playing. These ads have been playing when I pay to not have advertisements. How can I let spotify know that there are many other services that I can go to that will not force artist related ads in the middle of my playlist. Any wa...
These ads have been playing. These ads have been playing when I pay to not have advertisements. How can I let spotify know that there are many other services that I can go ...
Community Legend
545 Views
1 replies
0 likes
Can it be possible if I pay my premium for family bill through Bayad Centers?Thank you.
Can it be possible if I pay my premium for family bill through Bayad Centers? Thank you.
Spotify Star
266 Views
1 replies
0 likes
i just got premium on January 10 , then spotify wants me to subscribe again, and the date is January 19
i just got premium on January 10 , then spotify wants me to subscribe again, and the date is January 19
Music Fan
296 Views
1 replies
0 likes
Hi there Please can you Retrieve my password from my username to log into my 3 month trial spotify premium account I also have a receipt to prove I have pay for the subscription. Please Help in any waysThanks you for your kind attention. Steve.
Hi there Please can you Retrieve my password from my username to log into my 3 month trial spotify premium account I also have a receipt to prove I have pay for the subscription. ...
Music Fan
465 Views
1 replies
0 likes
hi all, so my daughter is on my ex-GF's premium account.... awkward!! i want to move my daughter to my own premium account. how do i do that? oh and contacting ex wont be a 'fun' idea...
hi all, so my daughter is on my ex-GF's premium account.... awkward!! i want to move my daughter to my own premium account. how do i do that? oh and contacting ex wont be a 'fun' id...
Spotify Star
320 Views
1 replies
0 likes
Hi im currently registered to spotify premium.One of the benefits is you can play music while offline right ? And u need to download the music first.. when i use/on my data connection/internet is there any deduction on my data balance even though i a...
Hi im currently registered to spotify premium.One of the benefits is you can play music while offline right ? And u need to download the music first.. when i use/on my data connection/internet is the...
Spotify Star
962 Views
2 replies
0 likes
I am currently a subscriber for another music subscription service and my plan is set to renew in February. However, I will be moving to Australia in May and the provider I currently use is not available in Australia. I would like to switch to Spotif...
I am currently a subscriber for another music subscription service and my plan is set to renew in February. However, I will be moving to Australia in May and the provider I currently use is not avail...
242 Views
0 replies
0 likes
Forgive me if there is a solution that has already been posted about this but here is the situation...I signed up to Fido (Canadian Mobile) end of November 2017, took advantage of Spotify (6 months free) but have just been charged by using this. I fo...
Forgive me if there is a solution that has already been posted about this but here is the situation... I signed up to Fido (Canadian Mobile) end of November 2017, took advantage of Spotify (6 mont...
175 Views
0 replies
0 likes
My card´ve been charged, but my account still isn´t premium. Why?
My card´ve been charged, but my account still isn´t premium. Why?
Community Legend
268 Views
1 replies
0 likes
Hi there, I’ve moved to New Zealand from Ireland and tried to update my payment details as instructed. However after I entered the payment details for New Zealand they said that Spotify is not yet available in my country. I’m aware that Spotify is av...
Hi there, I’ve moved to New Zealand from Ireland and tried to update my payment details as instructed. However after I entered the payment details for New Zealand they said that Spotify is not yet av...
Casual Listener
486 Views
2 replies
0 likes
