Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 163734 Views
- 110 replies
- 12 likes
- 163734 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18445 Views
- 27 replies
- 4 likes
- 18445 Views
- 27 replies
- 4 likes
Charged foreign fee
Why amm I charged a foreign fee of 0.53 cents on top of the $17.99 for family premium?
- Why amm I charged a foreign fee of 0.53 cents on top of the $17.99 for family premium?
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Premium not working
I make my monthly subscription payments through my iTunes account. My credit card got cancelled so my premium subscription was stopped. I had to enter my new credit card details and the payment went through but now my premium subscription still doesn...
- I make my monthly subscription payments through my iTunes account. My credit card got cancelled so my premium subscription was stopped. I had to enter my new credit card details and the payment went ...
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- Spotify Star
- 235 Views
- 1 replies
- 1 likes
- 235 Views
- 1 replies
- 1 likes
Tried to get the $99.00 annual subscription and it says no longer available or error message
I have tried to get the annual supscription during the last week and it send me to a page to enter my card details and every time I did it gave me error message when paying. I kept trying different days cuz I thought maybe the site had problems as it...
- I have tried to get the annual supscription during the last week and it send me to a page to enter my card details and every time I did it gave me error message when paying. I kept trying different d...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Trying to switch to $99 yearly, says I'm not eligible
I have Spotify Premium billed monthly and tried to switch to the yearly $99 deal I heard about by email. When I go to spotify.com/yearly and sign in, the site tells me, "It appears that you are not eligible for the discounted product that you are try...
- I have Spotify Premium billed monthly and tried to switch to the yearly $99 deal I heard about by email. When I go to spotify.com/yearly and sign in, the site tells me, "It appears that you are not e...
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- Spotify Star
- 610 Views
- 9 replies
- 0 likes
- 610 Views
- 9 replies
- 0 likes
Problems with buying subscription for $0.99
I am currently having trouble trying to buy the subscription through paypal for $0.99. When I click "Agree & Pay" in the paypal website, it takes me to the site back to where it has the option of buying subscription with card or paypal. I tried buyin...
- I am currently having trouble trying to buy the subscription through paypal for $0.99. When I click "Agree & Pay" in the paypal website, it takes me to the site back to where it has the option of...
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- Newbie
- 284 Views
- 3 replies
- 0 likes
- 284 Views
- 3 replies
- 0 likes
How to get premium using Plus card?
Hi. I'm a foreign worker from PH here in Taiwan. I can't stream any music for free. It says that I need to purchase Premium account. My company provided me a Plus card and I don't know to link it on the Paypal account I made while I was in PH. Any Ta...
- Hi. I'm a foreign worker from PH here in Taiwan. I can't stream any music for free. It says that I need to purchase Premium account. My company provided me a Plus card and I don't know to link it on ...
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- 183 Views
- 0 replies
- 0 likes
- 183 Views
- 0 replies
- 0 likes
Solved!! Can I use a gift card during my 3 month for 9.99 trial?
Hi Just signed up for premium under the "9.99 for 3 months" deal. I also recieved a $30 gift card for Christmas. When I go to redeem it, it says something like "you cant use gift card in conjuction with offers". What exactly does that mean? I was hop...
- Hi 🙂 Just signed up for premium under the "9.99 for 3 months" deal. I also recieved a $30 gift card for Christmas. When I go to redeem it, it says something like "you c...
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- Casual Listener
- 2307 Views
- 2 replies
- 0 likes
- 2307 Views
- 2 replies
- 0 likes
NO DEJA PAGAR LA SUSCRIPCION
TENGO TODO EL DIA QUERIENDO CAMBIAR LA SUSCRIPCION DE GRATIS A PREMIUM Y ME DICE QUE HAY UN ERROR EN EL METODO DE PAGO Y LAS TARJETAS NO SON EL PROBLEMA. TENGO TRATANDO DE COMUNICARME CON EL SERVICIO DE SPOTIFY TODO EL DIA SIN EXITO, MUY MAL SERVICIO...
- TENGO TODO EL DIA QUERIENDO CAMBIAR LA SUSCRIPCION DE GRATIS A PREMIUM Y ME DICE QUE HAY UN ERROR EN EL METODO DE PAGO Y LAS TARJETAS NO SON EL PROBLEMA. TENGO TRATANDO DE COMUNICARME CON EL SERVICIO...
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- 146 Views
- 0 replies
- 0 likes
- 146 Views
- 0 replies
- 0 likes
Interface won't accept 4 digit security code (cvv)
I am trying to enter new payment detail. My new card has a 4-digit cvv, but interface will only accept 3 of 4.
- I am trying to enter new payment detail. My new card has a 4-digit cvv, but interface will only accept 3 of 4.
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- Newbie
- 1157 Views
- 1 replies
- 0 likes
- 1157 Views
- 1 replies
- 0 likes
no permite subscripcion a premiun
buenas noches era cliente premiun pero cambie de tarjeta de credito y no pudieron cobrar mas mi subscripcion mensual......ahora soy free y quiero tener premiun de nuevo y al intentar hacer el pago ya sea por oferta, sin oferta o plan familia, la pagi...
- buenas noches era cliente premiun pero cambie de tarjeta de credito y no pudieron cobrar mas mi subscripcion mensual......ahora soy free y quiero tener premiun de nuevo y al intentar hacer e...
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- 139 Views
- 0 replies
- 0 likes
- 139 Views
- 0 replies
- 0 likes
Premium sub for 99c for 3 months
Hi, trying to sign up to the 3 months premium offer for 99c but can’t seem to find it. Have only set up account now, never had one before. The offer should be still there for another 30 mins but when I click on the link it just brings me to the regul...
- Hi, trying to sign up to the 3 months premium offer for 99c but can’t seem to find it. Have only set up account now, never had one before. The offer should be still there for another 30 mins but when...
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- Spotify Star
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Upgrade conta individual para Premium, estou sendo cobrada pelos dois pacotes
Fiz uma conta individual e mudei pra conta Premium, ao inves de fazer o upgrade estou sendo cobrada pela duas mensalidades ha meses!
- Fiz uma conta individual e mudei pra conta Premium, ao inves de fazer o upgrade estou sendo cobrada pela duas mensalidades ha meses!
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- 148 Views
- 0 replies
- 0 likes
- 148 Views
- 0 replies
- 0 likes
Oferta de 1, 99 porem cobraram 10 reais
Recebi um e-mail oferecendo 3 meses de assinatura por 1, 99 porem me cobraram 10 reais no cartão, como reverter a cobranca indevida?
- Recebi um e-mail oferecendo 3 meses de assinatura por 1, 99 porem me cobraram 10 reais no cartão, como reverter a cobranca indevida?
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- Spotify Star
- 664 Views
- 6 replies
- 0 likes
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Cobrança indevida
- 664 Views
- 6 replies
- 0 likes
3-months subscription for $0.99
I went to try and sign up for Spotify's 3 month subscription that costed 0.99 but when it redirected me, it said in orange that I was not legible. Is there a reason behind this.
- I went to try and sign up for Spotify's 3 month subscription that costed 0.99 but when it redirected me, it said in orange that I was not legible. Is there a reason behind this.
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- Newbie
- 279 Views
- 2 replies
- 1 likes
- 279 Views
- 2 replies
- 1 likes
Promocao R$ 1,99
Me tornei assinante premium na promocao dos 3 primeiros meses de 2018 no valor de R$ 1,99, mas quando abri meu e-mail pra verificar o recibo, a cobranca veio no valor normal (de R$ 16,90 por mes). Como faco para esse valor nao ser cobrado e como muda...
- Me tornei assinante premium na promocao dos 3 primeiros meses de 2018 no valor de R$ 1,99, mas quando abri meu e-mail pra verificar o recibo, a cobranca veio no valor normal (de R$ 16,90 por mes). Co...
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- 275 Views
- 0 replies
- 0 likes
- 275 Views
- 0 replies
- 0 likes
Me ofrecieron pagar $9 por tres meses puse los datos de tarjeta y no pasa nada
Me ofrecieron pagar $9.00 pesos por mes durante tres meses pague con mi tarjeta dos veces y no pasa nada, que debo hacer?
- Me ofrecieron pagar $9.00 pesos por mes durante tres meses pague con mi tarjeta dos veces y no pasa nada, que debo hacer?
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- 149 Views
- 0 replies
- 0 likes
- 149 Views
- 0 replies
- 0 likes
Solved!! Paid for Premium but cannot play any mucic!
I am not happy at all. I was on free and was able to listen to music but decided to go premium to be free from advertising etc and now I cannot play any music at all! I tried to log off and log on back and it didn't help. My account says premium when...
- I am not happy at all. I was on free and was able to listen to music but decided to go premium to be free from advertising etc and now I cannot play any music at all! I tried to log off and log on ba...
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- Casual Listener
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
premium on PC but not on iphone
I bought a premium membership 99C. on my PC, when i login with the same user on iPhone, it says free not premium.how can i change it?
- I bought a premium membership 99C. on my PC, when i login with the same user on iPhone, it says free not premium. how can i change it?
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
I payed for premium but I don’t have access to any premium features
I payed for premium but I don’t have access to any premium features
- I payed for premium but I don’t have access to any premium features
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Premium Family change account admin
Hi,I have a Premium Family account and I would like to change the main user/admin to my daughters account as I will not use Spotify anymore. How can I transfer the Premium Family account to an other family person and change also the payment responsib...
- Hi, I have a Premium Family account and I would like to change the main user/admin to my daughters account as I will not use Spotify anymore. How can I transfer the Premium Family account to an othe...
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes