Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123388 Views
- 81 replies
- 10 likes
- 123388 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14733 Views
- 27 replies
- 2 likes
- 14733 Views
- 27 replies
- 2 likes
Payment is done but my account is still free
i bought spotify premium but my account is still free i have payment details. why my premium is not activated? But my money is gone.
- i bought spotify premium but my account is still free i have payment details. why my premium is not activated? But my money is gone.
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Doesn't let me subscribe to spotify premium
I have tried during several days with various cards for subscribing to the family premium spotify plan. But it always appeared a red post that days "there has been an error in the payment". I have not been able to use spotify these days since there i...
- I have tried during several days with various cards for subscribing to the family premium spotify plan. But it always appeared a red post that days "there has been an error in the payment". I have no...
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- Spotify Star
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Turkey student discount
I created a new account and started the student premium account. I checked my bank account and saw that 6.99 TL was withdrawn. But I can't use the premium features. It says I have a free account on my subscription status. I deleted the app and reinst...
- I created a new account and started the student premium account. I checked my bank account and saw that 6.99 TL was withdrawn. But I can't use the premium features. It says I have a free account on m...
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- 416 Views
- 0 replies
- 0 likes
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discountPremiumStudentTurkey
- 416 Views
- 0 replies
- 0 likes
Subscription
I have a gift card and when I type in the code on the computer it says it’s invalid
- I have a gift card and when I type in the code on the computer it says it’s invalid
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
E Card email
Can an E card email be resent. I ask for an E Card to arrive for Christmas, but it hasn't, concerned it may have gone to wrong email recipient, can this be checked? and can the gift card be resent or not
- Can an E card email be resent. I ask for an E Card to arrive for Christmas, but it hasn't, concerned it may have gone to wrong email recipient, can this be checked? and can the gift card be resent or...
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- Spotify Star
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
Spark Spotify premium extra not working
I used to have premium through my old phone plan, it’s now changed so I tried to pay for Spotify premium spark offers at a 50% discount. When trying to activate the account through the spark website it says there is an error with the order status ass...
- I used to have premium through my old phone plan, it’s now changed so I tried to pay for Spotify premium spark offers at a 50% discount. When trying to activate the account through the spark website ...
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- Spotify Star
- 1004 Views
- 1 replies
- 0 likes
- 1004 Views
- 1 replies
- 0 likes
Subscription
How do i un cancel my premium
- How do i un cancel my premium
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
bought a subscription as a gift, email never sent to the recipient
I purchased a subscription (I'm in Canada, so gift cards don't exist here), as a gift for someone, and the email with the gift code in it never sent to the recipient. Is there a way to resend it? I have proof on my Paypal account that the transaction...
- I purchased a subscription (I'm in Canada, so gift cards don't exist here), as a gift for someone, and the email with the gift code in it never sent to the recipient. Is there a way to resend it? I h...
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- Spotify Star
- 273 Views
- 3 replies
- 0 likes
- 273 Views
- 3 replies
- 0 likes
Gift Card Balance
How can I verify that the $60 gift card I purchased was activiated. I can't use the gift card because I have a student account so it won't let me verify on my account page. I don't want to give it away until I can verfiy it is working.
- How can I verify that the $60 gift card I purchased was activiated. I can't use the gift card because I have a student account so it won't let me verify on my account page. I don't want to give it aw...
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- Spotify Star
- 777 Views
- 1 replies
- 0 likes
- 777 Views
- 1 replies
- 0 likes
Premium
I redeemed my gift card and I want to know my balance after redeeming it. I think I was charged for a full three months without the offered discount of $.99
- I redeemed my gift card and I want to know my balance after redeeming it. I think I was charged for a full three months without the offered discount of $.99
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- Spotify Star
- 310 Views
- 3 replies
- 0 likes
- 310 Views
- 3 replies
- 0 likes
Yearly Subscription
Hi! I've been a monthly subscriber for over 2 years and decided to switch to a yearly plan. And after i signed for a yearly plan i cancelled my monthly subscription and now Spotify is telling me my premium status will expire next month (since i cance...
- Hi! I've been a monthly subscriber for over 2 years and decided to switch to a yearly plan. And after i signed for a yearly plan i cancelled my monthly subscription and now Spotify is tellin...
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- 159 Views
- 0 replies
- 0 likes
- 159 Views
- 0 replies
- 0 likes
MODO ALEATORIO EN PREMIUM - RANDOM IN PREMUM
Soy usuario premium y he renovado con la oferta de 99€ por 12 meses y ahora me sale la reproduccion en modo aleatorio. ¿Por que? ¿Es que con la promocion no funciona el modo normal?
- Soy usuario premium y he renovado con la oferta de 99€ por 12 meses y ahora me sale la reproduccion en modo aleatorio. ¿Por que? ¿Es que con la promocion no funciona el modo normal?
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Premium offer
I tried to get the premium offer of 3 months for $0.99 but it says I’m not eligible. Why?
- I tried to get the premium offer of 3 months for $0.99 but it says I’m not eligible. Why?
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- Casual Listener
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Spotify Premium on Amazon Fire Stick
Hi, I've just bought the Spotify Premium subscription (3 months for £0.99). I'm using a Spotify app on Amazon Firestick. I've tried to change the music quality, but there doesn't seem to be an option in the app directly. Also when I had a look at the...
- Hi, I've just bought the Spotify Premium subscription (3 months for £0.99). I'm using a Spotify app on Amazon Firestick. I've tried to change the music quality, but there doesn't seem to be ...
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- 1101 Views
- 0 replies
- 0 likes
- 1101 Views
- 0 replies
- 0 likes
Solved!! Digital Giftcard delivery date
Hello everyone,I am about to purchase a digital gift card for my sister for Christmas.I love the feature that lets you select delivery date, so that it doesn't arrive too early. There's a question, though, that I haven't found an answer for. When I s...
- Hello everyone, I am about to purchase a digital gift card for my sister for Christmas. I love the feature that lets you select delivery date, so that it doesn't arrive too early. There...
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- Newbie
- 1085 Views
- 2 replies
- 0 likes
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Gift CardGift Cards
- 1085 Views
- 2 replies
- 0 likes
How do I put two accounts on one card?
My girlfriends account and my account used to be both on my card. After I got a new card I can't add both accounts to it? How do I fix this?
- My girlfriends account and my account used to be both on my card. After I got a new card I can't add both accounts to it? How do I fix this?
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- 215 Views
- 0 replies
- 0 likes
- 215 Views
- 0 replies
- 0 likes
Premium not enabled
Please help me, i payed a anual subscription but it’s not enabled in my account. Can you verify the problem?
- Please help me, i payed a anual subscription but it’s not enabled in my account. Can you verify the problem?
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- Community Legend
- 408 Views
- 3 replies
- 0 likes
- 408 Views
- 3 replies
- 0 likes
Solved!! Spotify Yearly offer payment
I want to order the spotify yearly offer. But im used to pay the bills via Klarna and only Credit Cards and Paypal is accepted for the offer?
- I want to order the spotify yearly offer. But im used to pay the bills via Klarna and only Credit Cards and Paypal is accepted for the offer?
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- Spotify Star
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes
I’m using 2 premium options
I started my seven day free trial the same day I purchased 3 months premium for 99¢. Under the subscription tab, it says prenium trial. When the 7 day trial is over will I still have premium because I bought the 3 months?
- I started my seven day free trial the same day I purchased 3 months premium for 99¢. Under the subscription tab, it says prenium trial. When the 7 day trial is over will I still have premium because ...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Spotify Premium Deal: 12 months for $99
There is an add that pops up for Spotify Premium deal: 12 months for $99 plus tax. Can existing premium users do this and how would I sign up without being charged twice? When I click on the link, it asks for my credit card information again. Thanks!
- There is an add that pops up for Spotify Premium deal: 12 months for $99 plus tax. Can existing premium users do this and how would I sign up without being charged twice? When I click on the link, it...
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- Casual Listener
- 2101 Views
- 4 replies
- 1 likes
- 2101 Views
- 4 replies
- 1 likes