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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69571 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133835 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71223 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254562 Views
156 replies
13 likes
I have recieved a new credit card, so I have to update my billing details on spotify, because it cant charge the monthly fee.But when I click in on my subscribtion and click on the visa-option it just says "Loading. Please wait......" underneat. With...
I have recieved a new credit card, so I have to update my billing details on spotify, because it cant charge the monthly fee. But when I click in on my subscribtion and click on the visa-o...
Casual Listener
648 Views
5 replies
1 likes
We just purchased the $99 for one year deal, but realized it is cheaper to do the premium family plan for $14.99/month. Is there a way to cancel the one we just purchased and change it to the family plan?
We just purchased the $99 for one year deal, but realized it is cheaper to do the premium family plan for $14.99/month. Is there a way to cancel the one we just purchased and change it to the family ...
Newbie
744 Views
2 replies
1 likes
I wanted to buy student premium and i paid it but when i was touch the end button i dropped my phone and i saw home screen. So i touched home button when processing. Money has gone but there is no premium membership. (When i try again i can not pay a...
I wanted to buy student premium and i paid it but when i was touch the end button i dropped my phone and i saw home screen. So i touched home button when processing. Money has gone but there is no pr...
Newbie
714 Views
9 replies
0 likes
Hi Is anyone paying for Spotify via PayPal? I would like to ask someone a private question about it. If you can help, I'll happily pay for your help. Please DM me.Donal
Hi Is anyone paying for Spotify via PayPal? I would like to ask someone a private question about it. If you can help, I'll happily pay for your help. Please DM ...
Casual Listener
615 Views
3 replies
0 likes
At the end of November I was offered a special deal that would start in December. the offer was for one year at 129.- swiss francs (which i changed to and paid!). Spotify charged me the regular subscription amount (12.95) on the 9.12.17 AND on the 31...
At the end of November I was offered a special deal that would start in December. the offer was for one year at 129.- swiss francs (which i changed to and paid!). Spotify charged me the regular subsc...
201 Views
0 replies
0 likes
I just started the free trial, but then I got the admin of the family plan to invite me, so i joined, my account on my computer says I'm on the family plan, but on my mobile account it says i'm on the premium trial, will my account automatically go t...
I just started the free trial, but then I got the admin of the family plan to invite me, so i joined, my account on my computer says I'm on the family plan, but on my mobile account it says i'm on th...
Community Legend
201 Views
1 replies
0 likes
They are trying to cheat me they want me to pay $99.00
They are trying to cheat me they want me to pay $99.00
Community Legend
214 Views
1 replies
0 likes
Hi, I paid for a years subscription to spotify on the first of january 2018, but i've just been locked out today. Edit: It has been solved
Hi, I paid for a years subscription to spotify on the first of january 2018, but i've just been locked out today. Edit: It has been solved
Community Legend
210 Views
1 replies
0 likes
Got a Huawei p9 android phone, spotifycard bougjt at reseller EDIT by @imattolo: Attachment removed due to security reasons.
Got a Huawei p9 android phone, spotifycard bougjt at reseller EDIT by @imattolo: Attachment removed due to security reasons.
Community Legend
293 Views
1 replies
0 likes
Fiz o upgrad no dia 13/01 mas a minha conta continua free. Quanto tempo demora para atualizar?
Fiz o upgrad no dia 13/01 mas a minha conta continua free. Quanto tempo demora para atualizar?
314 Views
0 replies
0 likes
Hello!I got my first spotify premium a month ago and enjoyed the first premium month trial! 13th was my renewal date, and I had already registered on UNIDays on the spotify website however it seems like I have been charged with the regular fee this m...
Hello! I got my first spotify premium a month ago and enjoyed the first premium month trial! 13th was my renewal date, and I had already registered on UNIDays on the spotify website however i...
201 Views
0 replies
0 likes
For some reason, our devices are tied together. If I play something on mine, it stops what she is listening to on hers and plays my music. The same things happens the other way around. This just started after she upgraded to a new iphone. She is sign...
For some reason, our devices are tied together. If I play something on mine, it stops what she is listening to on hers and plays my music. The same things happens the other way around. This just star...
Roadie
274 Views
1 replies
0 likes
for the last 3 months I've been charged for premium so how can Spotify keep charging me $10 a month?
for the last 3 months I've been charged for premium so how can Spotify keep charging me $10 a month?
Not applicable
182 Views
1 replies
0 likes
Spotify premium for a month? Really?
Spotify premium for a month? Really?
166 Views
0 replies
0 likes
I got spotify premium thinking I would get a 1 month free trial, and be charged $9.99 (plus tax) a month after it. I just looked on my banking account and it turns out I paid for the year in full for $127.97. I want to cancel this because I'm suppose...
I got spotify premium thinking I would get a 1 month free trial, and be charged $9.99 (plus tax) a month after it. I just looked on my banking account and it turns out I paid for the year in full for...
Roadie
257 Views
1 replies
0 likes
I've been trying to go premium on phone but everytime I'm trying to get a reference code for payment that will send on email, it gets stuck. I also not receiving any emails for payment.
I've been trying to go premium on phone but everytime I'm trying to get a reference code for payment that will send on email, it gets stuck. I also not receiving any emails for payment.
Not applicable
328 Views
3 replies
0 likes
My problem, i get charged 9,99 at the start of my spotify. I upgrade to family at 14.99 but i get charged 9,99 and i will be charged at the end of the mounth 14.99 and 9.99 for around 25. Can i have a credit for the 9.99 or i will be charged at every...
My problem, i get charged 9,99 at the start of my spotify. I upgrade to family at 14.99 but i get charged 9,99 and i will be charged at the end of the mounth 14.99 and 9.99 for around 25. Ca...
Roadie
272 Views
1 replies
0 likes
I usally pay spotify premium with my card, but this December i got a 300 credit Spotify Card. I redeem the code of the card, got accepted by the system but my premium account is on hold because i didnt pay? Can someone help me with this?
I usally pay spotify premium with my card, but this December i got a 300 credit Spotify Card. I redeem the code of the card, got accepted by the system but my premium account is on hold because i did...
Roadie
333 Views
1 replies
0 likes
work in usa but live in canada....how do i put family members on spotify if account registered in the usa
work in usa but live in canada....how do i put family members on spotify if account registered in the usa
Roadie
202 Views
1 replies
0 likes
Upgraded to premium family account but cannot get my wife's account added. Firstly struggled to get her account signed up and signed up in US by accident... Now cannot change her country to my country Malta. Please fix.
Upgraded to premium family account but cannot get my wife's account added. Firstly struggled to get her account signed up and signed up in US by accident... Now cannot change her country to my countr...
Community Legend
329 Views
3 replies
0 likes
