Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108420 Views
- 70 replies
- 9 likes
- 108420 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13315 Views
- 26 replies
- 2 likes
- 13315 Views
- 26 replies
- 2 likes
I got charged 3 times
While i was trying activating my student account i got charged 3 times, i need some help. Thanks !
- While i was trying activating my student account i got charged 3 times, i need some help. Thanks !
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- Community Legend
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Subscription student
I just purchased the student bundle but i was already a premium owner, does that cancel the previous charge and replace it with the new one?
- I just purchased the student bundle but i was already a premium owner, does that cancel the previous charge and replace it with the new one?
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- Community Legend
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Trouble payment
My bank account is currently unavailable, thus i couldnt pay for Spotify and now my account Spotify went free... is THERE any possibility i could pay my subscription when my bank account will work (the date of validity of my credit cars is passed) in...
- My bank account is currently unavailable, thus i couldnt pay for Spotify and now my account Spotify went free... is THERE any possibility i could pay my subscription when my bank account will work (t...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Can’t add people to my family account
I’m having probably adding my family members to my Spotify my address is not working. They are saying it’s coming up with Steph Bradley which I don’t no why. How can we fix it so it say my name and my address I’ve had this account for years and don’t...
- I’m having probably adding my family members to my Spotify my address is not working. They are saying it’s coming up with Steph Bradley which I don’t no why. How can we fix it so it say my name and m...
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
3mth Family account for 99p instead of Premium please??
Hello, There's a 3mth Premium offer on the front page right now for 99pence (UK). However, as I'll be switching myself and my son from Apple Music to Spotify, I'd need a family account.Will you do the same deal for me for Family as you're offering fo...
- Hello, There's a 3mth Premium offer on the front page right now for 99pence (UK). However, as I'll be switching myself and my son from Apple Music to Spotify, I'd need a family account. Wil...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Solved!! Cant get the 9 php 3 months premium offer that ends at dec 31, 2017
Title says it all. Everytime I click the offer it says I'm not eligible for this offer, but why?
- Title says it all. Everytime I click the offer it says I'm not eligible for this offer, but why?
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- Spotify Star
- 359 Views
- 1 replies
- 0 likes
- 359 Views
- 1 replies
- 0 likes
How to modifiy name, avatar and link Facebook Account with Family subscription
Hi all,I have subscribed to a Family plan and added my afmily members.They accepted the invite sent via email and created accounts with email Id, but they are neither abble to change their name (that appear in my settings with name of the family and ...
- Hi all, I have subscribed to a Family plan and added my afmily members. They accepted the invite sent via email and created accounts with email Id, but they are neither abble to change their name (...
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- Casual Listener
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Fanns de en kampanj Premium & Headspace 99kr 3months ?
Som rubriken lyder.Trodde jag testa premium ocg headspace i 3mAn fOr 99 kr. FOrsta mAnaden drogs inget de resterande tvA har de dragits.Fick jag de om bakfoten eller?
- Som rubriken lyder. Trodde jag testa premium ocg headspace i 3mAn fOr 99 kr. FOrsta mAnaden drogs inget de resterande tvA har de dragits. Fick jag de om bakfoten eller?
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
ME COBRAN DOBLE: PREMIUM Y FAMILIAR
Hace 3 meses que pasé de Premium a Familiar. Pues bien, desde el primer día se me cobran los 14,99€ del plan familiar pero no consigo que se me deje de cobrar los 9,99€ del premium, ¿qué tengo que hacer?Al ser pago por tarjeta, el banco me dice que t...
- Hace 3 meses que pasé de Premium a Familiar. Pues bien, desde el primer día se me cobran los 14,99€ del plan familiar pero no consigo que se me deje de cobrar los 9,99€ del premium, ¿qué tengo que ha...
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- Newbie
- 334 Views
- 3 replies
- 1 likes
- 334 Views
- 3 replies
- 1 likes
I've been a premium customer for a year but now I get advertisements
Subject explains it all. I've been a premium customer for a year but now all the sudden, I started getting advertisements. Checked my payment method and I was just charged a couple weeks ago, same as every month. What gives?
- Subject explains it all. I've been a premium customer for a year but now all the sudden, I started getting advertisements. Checked my payment method and I was just charged a couple weeks ago, sa...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
My daughter can't accept my invite for premium
My daughter is unable to accept my invitation to spotify. Everytime she accepts and enters code the next screen always comes up blank. She previous had her own account and logged out of this account prior to me sending her an invite. Help 13 year old...
- My daughter is unable to accept my invitation to spotify. Everytime she accepts and enters code the next screen always comes up blank. She previous had her own account and logged out of this account ...
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- Casual Listener
- 209 Views
- 2 replies
- 0 likes
- 209 Views
- 2 replies
- 0 likes
Premium to Premium for Family
I’m trying to upgrade from premium to premium for family, and every time I send the codes out, no one is able to redeem them. How can I fix this? Should I cancel my premium subscription first? If so, how can I save the playlists I’ve created?
- I’m trying to upgrade from premium to premium for family, and every time I send the codes out, no one is able to redeem them. How can I fix this? Should I cancel my premium subscription first? If so,...
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Subscription status unshown
My subscription status wont show up when im logged into my account.it comes up with a window with a go premium button.im not sure if this is hiding what my subscription is. I am trying to find out my subscription status as my account has gone off pre...
- My subscription status wont show up when im logged into my account.it comes up with a window with a go premium button.im not sure if this is hiding what my subscription is. I am trying to find out my...
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- 94 Views
- 0 replies
- 0 likes
- 94 Views
- 0 replies
- 0 likes
Where can I see my address?
Hello, I have a family premium account and need to see the exact address I wrote down in order to give it to my family. Where can I see this information?
- Hello, I have a family premium account and need to see the exact address I wrote down in order to give it to my family. Where can I see this information?
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Can I get Spotify for $99/year once trial period has ended?
My Spotify trial period ends February 28, 2018. If I sign up today, can I get Spotify at $99 for 12 months starting March 1, as goes the current special promotion?
- My Spotify trial period ends February 28, 2018. If I sign up today, can I get Spotify at $99 for 12 months starting March 1, as goes the current special promotion?
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Switching from Monthly Subscription to Annual Subscription
Hey, I'm having trouble switching from my monthly subsciption to the annual subsciption. I've tried entering my payment information several times, and even cancelling my monthy subscription before adding the annual one but it still says there was an ...
- Hey, I'm having trouble switching from my monthly subsciption to the annual subsciption. I've tried entering my payment information several times, and even cancelling my monthy subscription before ad...
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- Casual Listener
- 367 Views
- 5 replies
- 0 likes
- 367 Views
- 5 replies
- 0 likes
normal premium switch to premium family
today i payed for 3 months of premium for 9.99 euros. All alright.Now i have 2 month of premium family? why???
- today i payed for 3 months of premium for 9.99 euros. All alright. Now i have 2 month of premium family? why???
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- 112 Views
- 0 replies
- 0 likes
- 112 Views
- 0 replies
- 0 likes
I Need Help with the premium subscription
Hi There. I had a problem with my credit card and ended up losing my premium subscription. Now I can´t get a new on. None of my credit cards are acepted by the system, and the other payment option available in my country doesn´t work as well. Can som...
- Hi There. I had a problem with my credit card and ended up losing my premium subscription. Now I can´t get a new on. None of my credit cards are acepted by the system, and the other payment ...
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- Casual Listener
- 207 Views
- 2 replies
- 0 likes
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Premium
- 207 Views
- 2 replies
- 0 likes
Charged £9.99 with a free account
I have been charged £9.99 for Spotify when I have a free subscription. How is do I get my money back and stop this from happening again?
- I have been charged £9.99 for Spotify when I have a free subscription. How is do I get my money back and stop this from happening again?
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Payment
My payment was charged twice
- My payment was charged twice
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- Newbie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes