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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

130812 Views

69 replies

10 likes

Premium for Family
  • 130812 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

62803 Views

87 replies

4 likes

  • 62803 Views
  • 87 replies
  • 4 likes

Double charged after signed up for one year plan

Hi, I singned up for the one year offer buy 12 months for the price of 10 months. However, for December I was also charged for my old regular subscription, hence double paid in December. How to I get the double charge back. Have been looking everywhe...

Newbie

Hi, I singned up for the one year offer buy 12 months for the price of 10 months. However, for December I was also charged for my old regular subscription, hence double paid in December. How to I get...

Loranche

Newbie

335 Views

2 replies

0 likes

  • 335 Views
  • 2 replies
  • 0 likes

Should’ve been charged 0.99

Hello,i recently got a google mini that came with the offer of $0.99 for three months. I was disappointed to see that Instead, i was charged with 9.99. As much as i love Spotify premium, i was only willing to pay the 0.99. Did the offer not work?

Casual Listener

Hello, i recently got a google mini that came with the offer of $0.99 for three months. I was disappointed to see that Instead, i was charged with 9.99. As much as i love Spotify premium, i was only...

Maxim

Spotify Star

331 Views

3 replies

0 likes

  • 331 Views
  • 3 replies
  • 0 likes

Premium

Hi, I have problem with Premium account activation. I bought a gift card. There is a December offer for Three months for the price of one. When I want use The code on offer i can't find place for the code. I can use the code for only one month. Pleas...

Newbie

Hi, I have problem with Premium account activation. I bought a gift card. There is a December offer  for Three months for the price of one. When  I want use The code on offer i can't find p...

Maxim

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Won't take my credit card

I got Premium family on my german credit card, but I can't invite somebody in Canada ( where I live) so I tried to change to one of canadian credit cards, but it won't take it...

Newbie

I got Premium family on my german credit card, but I can't invite somebody in Canada ( where I live) so I tried to change to one of canadian credit cards, but it won't take it...

Luke

Community Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Problema con el pago

Van dos meses que me cobran dos veces, alguien que me ayude? 

Casual Listener

Van dos meses que me cobran dos veces, alguien que me ayude? 

Aaronlarra

Casual Listener

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Trying to buy premium but keeps redirecting me back to main purchase page

I'm trying to buy premium subscription but it keeps turning me back to the main subscription page where u have to chose ur payment method, after I agree to pay with paypal.

Casual Listener

I'm trying to buy premium subscription but it keeps turning me back to the main subscription page where u have to chose ur payment method, after I agree to pay with paypal.

Maxim

Spotify Star

1514 Views

4 replies

0 likes

  • 1514 Views
  • 4 replies
  • 0 likes

Canceled.

I Canceld my premium subscription and it ends on the 16th of this month. I will not be charged again on the 16th will I?

Newbie

I Canceld my premium subscription and it ends on the 16th of this month.  I will not be charged again on the 16th will I? 

user-removed

Not applicable

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Canceling Subscrition

I want to cancel a subscrition. I don’t have the account name or password anymore(it’s very old). I also don’t know the email it’s under, or it’s password(again, it’s very old). But I do have the PayPal that pays for it every month. How do I cancel i...

Newbie

I want to cancel a subscrition. I don’t have the account name or password anymore(it’s very old). I also don’t know the email it’s under, or it’s password(again, it’s very old). But I do have the Pay...

IguanaSetup

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Subscription

Spotify charged me when I cancelled subscription

Newbie

Spotify charged me when I cancelled subscription

Maxim

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

$0.99 for 3 months - Student Plan - Canada

Does anyone know if you can sign up for the $0.99 for three months then select the student plan? Or is the $0.99 offer only open for the regular (non-student plan)?

Newbie

Does anyone know if you can sign up for the $0.99 for three months then select the student plan? Or is the $0.99 offer only open for the regular (non-student plan)?

Maxim

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Family plan annual payment

I wanna pay for the house family plan as part of a Christmas gift, does anyone know can you make it an annual payment like the Spotify solo premium accounts?

Newbie

I wanna pay for the house family plan as part of a Christmas gift, does anyone know can you make it an annual payment like the Spotify solo premium accounts?

freshie1

Newbie

4411 Views

3 replies

5 likes

annual
  • 4411 Views
  • 3 replies
  • 5 likes

gift subscription issue

Trying to purchase a gift subscription and once I fill out all of the info there is no payment or confirmation. I started over and filled it out again and same thing. Any advice?

Casual Listener

Trying to purchase a gift subscription and once I fill out all of the info there is no payment or confirmation. I started over and filled it out again and same thing. Any advice?

Luke

Community Legend

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Patong methods play store Money

I bought a 20 dls gift card lf play store and i can't play Spotify with that money or at least i don't find how to

Casual Listener

I bought a 20 dls gift card lf play store and i can't play Spotify with that money or at least i don't find how to  

Maxim

Spotify Star

454 Views

3 replies

0 likes

  • 454 Views
  • 3 replies
  • 0 likes

Payment fail! From Turkey

I have tried to pay for students discount premium with 4 different cards but it didnt accept even one of them. It always occured like "payment failed" i even called my bank to ask what is the matter and also asked if my card is open for online shoppi...

Newbie

I have tried to pay for students discount premium with 4 different cards but it didnt accept even one of them. It always occured like "payment failed" i even called my bank to ask what is the matter ...

itu_

Community Legend

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
  • 1 likes

Invitation problems in family premium

Hi I sent an invitation to my sister to include she in my familiar plan, but when she is going to verify her account, it appears that she has a problem. What can I do?

Newbie

Hi   I sent an invitation to my sister to include she in my familiar plan, but when she is going to verify her account, it appears that she has a problem. What can I do?

Luke

Community Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Premium monthly

How do I get to the monthly individual plan? All I can find is the family plan, student discount, and one year premium. Thanks.

Newbie

How do I get to the monthly individual plan? All I can find is the family plan, student discount,  and one year premium.   Thanks.

Robert_W

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Subscribed, but not getting Premium?

you have received my money twice but you are not a member I will complain or refund my money

Newbie

you have received my money twice but you are not a member I will complain or refund my money <removed sensitive info>

Luke

Community Legend

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

I have bought a 3 months premium for 0.99TRY But it is still a free account

I have paid 0.99 TRY for 3 months premium. I can see it at my bank account. But it doesn't work. When i realise that doesn't work, i paid second time. But it is still the same. I have tried in my another account but is is same same same. Please helpp...

Newbie

I have paid 0.99 TRY for 3 months premium. I can see it at my bank account. But it doesn't work. When i realise that doesn't work, i paid second time. But it is still the same. I have tried in my ano...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Charged for no reason

So I cancelled premium like 1 month and a half ago and it still charging me $10 a month. And I went to make sure in my subscriptions that I wasn’t still subscribed and I’m NOT. So I want my $10+ back for this past month.

Newbie

So I cancelled premium like 1 month and a half ago and it still charging me $10 a month. And I went to make sure in my subscriptions that I wasn’t still subscribed and I’m NOT. So I want my $10+ back...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes