Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I would like to buy the 3 months premium at HK$4.90 offered at this Christmas however after I paid I found that I have bought at HK$58. Is there any way to refund the extra charge of HK$55.1? Thank you.
Hello, could anyone here pls inform me if, when changing from Premium to Family Premium subscription, one’s card is immediately charged with the respective amount, or this is done in the following month? Cheers!
I recently moved back to Ireland and have attempted to change my subscription to irish bank account, it says spotify is not in my country and won't allow me to proceed? I know lots of people who are subscribed in ireland, how do I rectify this? I wan...
Hi,I would like to lnow if having already a vodafone bundle with Spotify Premium, if I can upgrade to Premium for Family and just pay the difference in price\? Vodafone support said I need to contact Spotify to do this. Thanks
Hi, In my Spotify App on my mobile phone, the Add payment method reminder up top keeps popping out. a bit irritating, as I need to constantly close it. I have already susbcribed to a 12 month Spotify Premium just recently.I already did the following ...
I purchased a Student Premium subscription a year ago. I love the fact that Spotify offers such a good deal for students. My only issue with the offer was that they did not remind me in any way that my Student Subscription will end. I totally forgot ...
My son has a Spotify account and pays with his bank card . I want to open a family account and pay with my bank card . We have tried to cancel his account but it won't let you click on subscription so we can't close his account .what do we do?
I'm being charged for Spotify when I don't even use it in the first place. I'd like my money back.
To whom it may concern: My wife and I both have premium accounts. I just purchased the family plan and sent her an invitation to I also sent it to my sons at gmail addresses. They both got the invite, but she did not. How do we get her set up in the...
I was trying to buy Student Premium, i entered my information and then next page said that; Are you not sure if you are eligible? Check it here. Also we didn't charge you yet so don't worry. End quote. Something like this and i was like oh cool and w...
I recently moved from the US to the Netherlands. Reading up on how to change one's country (https://support.spotify.com/us/article/How-can-I-change-my-country-setting/) notes that just changing your payment method to one issued in the new country sho...
Hey there everybody, I just wanted to pay for an student subscription in Belgium because here I am studying and my Spotify account correspond to the country/uni. However, I get stuck when I want to pay. My credit card is from France and I get an mess...
I purchased premium on my 1st spotify account, 3 months for 99c became available and i wanted to purchase it so i made a new account in order to purchase it using the same paypal account and payment details but it never goes through and instead bring...
You may have already tried it, but for offline listening, you must download the songs previously. My question is, I already have a premium account, and I want to access to the prepayment offer (paying the whole year in advance with a 2 month discount...
I just recently bought the premium account and I have been charged for this, however, i still can't listen to music offline? what do I do?
Hi there,i'd like to know how many devices per users each one can connect to his account if he's part of a Premium for Family subscription
Hello community, so as I try to pay for Premium with Paypal, Paypal keeps telling me to add a new bank account, although I already have one, which is working fine (tested on other purchases).Any solutions to my problem ?
Hello, I'm trying to pay the 0,99€ with the pre-paid mastercard from paysafecard, but it says that it's from a country where there's no spotify so I need to use another card. I live in Europe, more specifically in Portugal. What can I do? Thanks
i was charged £9.99 when i don't even have an account