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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69856 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133975 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71729 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254968 Views
156 replies
13 likes
I currently have a premium Spotify account and am paying the full price but have just been told by a friend that I would qualify for a student discount as I am a full time university student in Australia. How do I obtain a student discount without ca...
I currently have a premium Spotify account and am paying the full price but have just been told by a friend that I would qualify for a student discount as I am a full time university student in Austr...
Spotify Star
296 Views
1 replies
0 likes
So what happened was I wanted to get the student Spotify thinking students in aus high schools can get it. So I put my bank details but then it took me to a page asking for university ID which I don’t have. So I just pressed back and it took me back ...
So what happened was I wanted to get the student Spotify thinking students in aus high schools can get it. So I put my bank details but then it took me to a page asking for university ID which I don’...
Spotify Star
225 Views
1 replies
0 likes
Help pls
Help pls
Casual Listener
438 Views
2 replies
0 likes
I am panning to buy a premium family account. My daughter has a student account. How can she switch to the family account, without losing her Spotify data, e.g. playlists etc?
I am panning to buy a premium family account. My daughter has a student account. How can she switch to the family account, without losing her Spotify data, e.g. playlists etc?
Casual Listener
381 Views
2 replies
0 likes
I'm a student for at least one a half more years and maybe more. I can't find a way to update it back to premium for students.
I'm a student for at least one a half more years and maybe more. I can't find a way to update it back to premium for students.
189 Views
0 replies
0 likes
I dont get premium family to work.. i get in, the others get it one the sight but it dont work one the app!
I dont get premium family to work.. i get in, the others get it one the sight but it dont work one the app!
165 Views
0 replies
0 likes
Good, my problem is that they are me, charging the premium from a card that is written off months ago, and "the purchase of the premium" is 2 years ago .. Some moderator with whom you can speak for MP please, many Thank you.
Good, my problem is that they are me, charging the premium from a card that is written off months ago, and "the purchase of the premium" is 2 years ago .. Some moderator with whom you can speak for M...
170 Views
0 replies
0 likes
Hi, I opened an account when I was living in the US with a US card, I have since moved to Canada and I've been trying to update my card info for months. I can not update the country I've tried every way the support team has suggested with no luck. Pl...
Hi, I opened an account when I was living in the US with a US card, I have since moved to Canada and I've been trying to update my card info for months. I can not update the country I've tri...
Spotify Star
248 Views
1 replies
0 likes
Extremely frustrated! My wife pays for Spotify for our house. We typically don't listen at the same time so it works great for us. I can log in with her username and password on my computer and on the stand alone app on my phone WITH a username and p...
Extremely frustrated! My wife pays for Spotify for our house. We typically don't listen at the same time so it works great for us. I can log in with her username and password on my computer and on th...
Casual Listener
583 Views
2 replies
0 likes
I upgrade the premium package to Premium for Family Package, i email the link to my member however he cant activate it and a message pop up as 600 - Oops something when wrong, please try again. or We're all mixed up. Please help
I upgrade the premium package to Premium for Family Package, i email the link to my member however he cant activate it and a message pop up as 600 - Oops something when wrong, please try again. or We...
Newbie
674 Views
6 replies
1 likes
The credit card used to pay for our premium family plan had to be cancelled so I followed the link emailed to me about updating to a new payment method. I have tried inputing my new card infomration three times and it keeps popping up with a red warn...
The credit card used to pay for our premium family plan had to be cancelled so I followed the link emailed to me about updating to a new payment method. I have tried inputing my new card infomration ...
282 Views
0 replies
0 likes
I was invited to my family plan by my dad. I joined fine but now it is not updating in the spotify app. I log into the website just fine and it says I am premium, but if I log in and out of the app Im still on free. Have tried all options I can find ...
I was invited to my family plan by my dad. I joined fine but now it is not updating in the spotify app. I log into the website just fine and it says I am premium, but if I log in and out of the app I...
Spotify Star
1219 Views
1 replies
0 likes
Como debo hacer si quiero el pago anual? Soy Premium, no hay ningun enlace. Y no, no quiero el plan familiar, simplemente quiero pagar mi cuenta anual.Alguien pudo? Es posible?
Como debo hacer si quiero el pago anual? Soy Premium, no hay ningun enlace. Y no, no quiero el plan familiar, simplemente quiero pagar mi cuenta anual.Alguien pudo? Es posible?
1297 Views
0 replies
6 likes
Hello Spotify personel, Early this morning the 6th of jaunuary 2018, I had sent money to spotify to resubscribe to premium account status. Unknowingly I had forgotten to put in the discription what I was paying for. Spotify glady took the payment, un...
Hello Spotify personel, Early this morning the 6th of jaunuary 2018, I had sent money to spotify to resubscribe to premium account status. Unknowingly I had forgotten to put in the discripti...
Spotify Star
259 Views
1 replies
0 likes
Hello, We have been using premium for family but yesterday my payment failed and premium was cancelled, then i made the payment again and started premium for family again but family members can not use it now. Do i need to send invivations again to r...
Hello, We have been using premium for family but yesterday my payment failed and premium was cancelled, then i made the payment again and started premium for family again but family members ...
Spotify Star
220 Views
1 replies
0 likes
The app and website have paused my subscription saying my payment did not go through. However, I am still being billed $12.99 through Apple. If I update my payment info (which will be the same card), will I be charged again?
The app and website have paused my subscription saying my payment did not go through. However, I am still being billed $12.99 through Apple. If I update my payment info (which will be the same card),...
Newbie
282 Views
2 replies
0 likes
I migrated my collection and play list from Microsoft groove Music yo spotify. Though the process was simple and successful, I didn't get the 2 months free premium that was offered so I contacted Spotify support. They had me verify some details of my...
I migrated my collection and play list from Microsoft groove Music yo spotify. Though the process was simple and successful, I didn't get the 2 months free premium that was offered so I contacted Spo...
169 Views
0 replies
0 likes
I have been trying to change my country from Australia to UK and my payment card from a AU to UK one...I live in the UK now and need to cancel my aussie debit card. I don’t want to lose all my songs and playlists on Spotify... on numerous occasions I...
I have been trying to change my country from Australia to UK and my payment card from a AU to UK one...I live in the UK now and need to cancel my aussie debit card. I don’t want to lose all my songs ...
Newbie
203 Views
1 replies
0 likes
Hello, since before Christmas I am trying to purchase a gift card. The payment fails no matter which of various credit cards I use. The error states "Ha ocurrido un error en el pago. Intentalo de nuevo o usa una forma de pago distinta. Recibir ayuda"...
Hello, since before Christmas I am trying to purchase a gift card. The payment fails no matter which of various credit cards I use. The error states "Ha ocurrido un error en el pago. Intenta...
Community Legend
227 Views
1 replies
0 likes
I have logged out and in, I have checked that payment has been made, can anyone help please?thanks
I have logged out and in, I have checked that payment has been made, can anyone help please? thanks
Community Legend
239 Views
1 replies
0 likes
