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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131341 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64665 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245370 Views
150 replies
13 likes
I've stopped spotify premium last month, because the date of payment wasn't right for me but now I can not log in anymore so dont know how to start the subscription again?
I've stopped spotify premium last month, because the date of payment wasn't right for me but now I can not log in anymore so dont know how to start the subscription again?
151 Views
0 replies
0 likes
I want to do the premium for $0.99/ 3 months then$9.99 a month after- how do I do that? I tried an Now I’m signed up for the seven day trial. How can this be fixed?
I want to do the premium for $0.99/ 3 months then$9.99 a month after- how do I do that? I tried an Now I’m signed up for the seven day trial. How can this be fixed?
151 Views
0 replies
0 likes
I have a Premium account already, but accidentally pressed tha Family Premium Supscription button, and I found no way to regret it. So now it seems like I have two accounts, bit expensive! What to do?
I have a Premium account already, but accidentally pressed tha Family Premium Supscription button, and I found no way to regret it. So now it seems like I have two accounts, bit expensive! What to do?
156 Views
0 replies
0 likes
I want to remove the credit card from my account, I've already canceled the premium spotify subscription, how do I?
I want to remove the credit card from my account, I've already canceled the premium spotify subscription, how do I?
169 Views
0 replies
0 likes
I used to have a monthly subscription, but redeemed a couple of gift cards and now I can't seem to subscribe for the monthly Premium anymore. As of now I have Free Spotify, and when I try to subscribe I can only get Premium For Family, student discou...
I used to have a monthly subscription, but redeemed a couple of gift cards and now I can't seem to subscribe for the monthly Premium anymore. As of now I have Free Spotify, and when I try to subscrib...
155 Views
0 replies
0 likes
spotify did not charge me for my monthly subscription and it might expire soon
spotify did not charge me for my monthly subscription and it might expire soon
138 Views
0 replies
0 likes
I cancelled my premium on the same day i bought it. I didnt use premium and id like to no if i get a full refund and if so when will i my account be refunded?
I cancelled my premium on the same day i bought it. I didnt use premium and id like to no if i get a full refund and if so when will i my account be refunded?
Spotify Star
319 Views
3 replies
0 likes
Hi I Just purchased premium one year, but I then realized I just paid (3 days ago) the monthly subscription.what happens now? Shall I get a Refund for this month or what?Please assist Thank you
Hi I Just purchased premium one year, but I then realized I just paid (3 days ago) the monthly subscription. what happens now? Shall I get a Refund for this month or what? Please assis...
Community Legend
311 Views
1 replies
1 likes
Hi there, I moved to Hong Kong a while back from the UK and am trying to change country settings. When entering my credit card details (using a HK credit card) I receive a message saying that my country isn't supported. Spotify does exist in HK howev...
Hi there, I moved to Hong Kong a while back from the UK and am trying to change country settings. When entering my credit card details (using a HK credit card) I receive a message saying tha...
Community Legend
333 Views
1 replies
0 likes
I've just noticed on my mobile phone bill that I'm being charged 9.99, and I'm also being charged 9.99 off my debit card every month! Spotify can you help please?? Why am I paying double??
I've just noticed on my mobile phone bill that I'm being charged 9.99, and I'm also being charged 9.99 off my debit card every month! Spotify can you help please?? Why am I paying double??
Community Legend
225 Views
1 replies
0 likes
So I got an email for a 12 month subscription for 99.99 canadian $. It says it’s valid till the 6th but I can’t seem to find where to subscribe for it. Anyone know anything about it?
So I got an email for a 12 month subscription for 99.99 canadian $. It says it’s valid till the 6th but I can’t seem to find where to subscribe for it. Anyone know anything about it?
Community Legend
9144 Views
21 replies
1 likes
I am currently a Premium member, how do I get the yearly rate?
I am currently a Premium member, how do I get the yearly rate?
Newbie
3096 Views
7 replies
0 likes
Im using paymaya and it always says Payment failed. Try again, or use a different method.
Im using paymaya and it always says Payment failed. Try again, or use a different method.
Casual Listener
573 Views
3 replies
0 likes
Estoy harto ya.
Estoy harto ya.
Community Legend
250 Views
1 replies
0 likes
I have already subscribe to premium but I still have ads playing. Can anyone help me with this issue?
I have already subscribe to premium but I still have ads playing. Can anyone help me with this issue?
Community Legend
244 Views
1 replies
0 likes
My mothers credit card has been charged for the past several months without her knowkedge, she just asked me what all of these charges were on her card from my daughter. Apparently my daughter is signed up three times through your services, once via ...
My mothers credit card has been charged for the past several months without her knowkedge, she just asked me what all of these charges were on her card from my daughter. Apparently my daughter...
186 Views
0 replies
0 likes
My credit card was charged without my knowledge I would like a refund please
My credit card was charged without my knowledge I would like a refund please
195 Views
0 replies
0 likes
I cant get premium by using the mobile sim and it keeps getting crash
I cant get premium by using the mobile sim and it keeps getting crash
Community Legend
229 Views
1 replies
0 likes
hola, yo pago la cuenta de mi hermana atraves de paypal y yo quiero contratar mi servicio premium, pero cuando termino de hacer le pago me redirecciona a la pagina para contratar el servicio premium.puedo pagar las dos cuentas atravez de mi cuenta de...
hola, yo pago la cuenta de mi hermana atraves de paypal y yo quiero contratar mi servicio premium, pero cuando termino de hacer le pago me redirecciona a la pagina para contratar el servicio premium....
391 Views
0 replies
0 likes
My friend just send me a gift card thats worth 10 bucks for a subscribtion but it seems like it doesnt work in my country and i cant use it , why ????? My friend is from Belgium
My friend just send me a gift card thats worth 10 bucks for a subscribtion but it seems like it doesnt work in my country and i cant use it , why ????? My friend is from Belgium
167 Views
0 replies
0 likes
