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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70343 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134234 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72687 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255935 Views
156 replies
13 likes
Hi good day! Can someone help me register to a premium subscription for 3 months? Without any promos/discount is fine. Thanks in advance!
Hi good day! Can someone help me register to a premium subscription for 3 months? Without any promos/discount is fine. Thanks in advance!
Spotify Star
592 Views
3 replies
0 likes
Hi! one of my family members was asked to confirm the postal code, accidentally we misspell it and it worked for seven days. After that, she was removed from the Premium Family plan and she hasn´t been able to re-sign in. How can I add her again or a...
Hi! one of my family members was asked to confirm the postal code, accidentally we misspell it and it worked for seven days. After that, she was removed from the Premium Family plan and she ha...
Casual Listener
505 Views
2 replies
0 likes
Hi Guys,so how does this work? i invited my wife with her account, but whenever we wanna hear spotify on different gadgets (sonos, mobile, macboook) at the same time it always says the account is used on somewhere else?So what is the solution. i wann...
Hi Guys, so how does this work? i invited my wife with her account, but whenever we wanna hear spotify on different gadgets (sonos, mobile, macboook) at the same time it always says the account is u...
Spotify Star
396 Views
1 replies
0 likes
I accidentally logged out and i cant remember user name or email how can i get back into my account
I accidentally logged out and i cant remember user name or email how can i get back into my account
Spotify Star
361 Views
1 replies
0 likes
O have been a subscriber for over a year and got a notice saying my plan was expiring. When clicking it I was thrown a webpage to renew the plan for a year for 69Eur. After playing it I still coulnd see the plan date being updated (it was still showi...
O have been a subscriber for over a year and got a notice saying my plan was expiring. When clicking it I was thrown a webpage to renew the plan for a year for 69Eur. After playing it I still coulnd ...
178 Views
0 replies
0 likes
Trying to purchase premium, put in the details and click 'agree to pay', sends me back to the plan page and no payment is made out of my bank?
Trying to purchase premium, put in the details and click 'agree to pay', sends me back to the plan page and no payment is made out of my bank?
Spotify Star
492 Views
3 replies
0 likes
I received a offer earlier this month for $99/year and I took it today, seeing that my monthly recurring payment refreshes tomorrow. I don't see any direct methods to convert the offer, so I cancelled my subscription today, and signed up for the prom...
I received a offer earlier this month for $99/year and I took it today, seeing that my monthly recurring payment refreshes tomorrow. I don't see any direct methods to convert the offer...
Casual Listener
861 Views
7 replies
0 likes
salve, faccio parte di un piano family. ho verificato tutti dati , ho risposto alle vostre mail di controllo, abbiamo pagato l'abbonamento e non capisco perch non ne faccio parte.attendo notizie in merito al paudicer@ima.it
salve, faccio parte di un piano family. ho verificato tutti dati , ho risposto alle vostre mail di controllo, abbiamo pagato l'abbonamento e non capisco perch non ne faccio parte. attendo noti...
186 Views
0 replies
0 likes
Hi. I am trying to pay the 129-peso subscription using my prepaid phone provider. I am from the Philippines and the phone provider I'm using is 'Globe'. I can't pay because it keeps on saying insufficient credit. However, upon checking my credit bala...
Hi. I am trying to pay the 129-peso subscription using my prepaid phone provider. I am from the Philippines and the phone provider I'm using is 'Globe'. I can't pay because it keeps on saying insuffi...
Newbie
477 Views
1 replies
0 likes
Hi guys, I wanted to upgrade to Premium but when try I am only presented with the option of paying through PayPal or a credit card. I have neither. I do have a debit card, though. Can't you pay with a debit card? I'm from Lithuania by the way, if tha...
Hi guys, I wanted to upgrade to Premium but when try I am only presented with the option of paying through PayPal or a credit card. I have neither. I do have a debit card, though. Can't you pay with ...
Spotify Star
233 Views
1 replies
0 likes
I am supposed to have the student discount but for some reason I was charged the regular price for the past three months. I am still a student and would like a refund as I have been a student for the past three months.
I am supposed to have the student discount but for some reason I was charged the regular price for the past three months. I am still a student and would like a refund as I have been a student for the...
Spotify Star
695 Views
1 replies
0 likes
Hi, was wondering is there anyway I can get a premium multi-user account for myself. my nephew who lives in the states, etc?
Hi, was wondering is there anyway I can get a premium multi-user account for myself. my nephew who lives in the states, etc?
Spotify Star
345 Views
1 replies
0 likes
Nao consigo desativar a renovacao automatica
Nao consigo desativar a renovacao automatica
223 Views
0 replies
0 likes
Hice la compra de una tarjeta de prepago en oxxo y no me acepta el codigolunes enel su pagina de spotify, dice intentelo mas tarde y ya lo he intentado variaspero veces.
Hice la compra de una tarjeta de prepago en oxxo y no me acepta el codigolunes enel su pagina de spotify, dice intentelo mas tarde y ya lo he intentado variaspero veces.
Newbie
459 Views
2 replies
0 likes
Universite ogrencisi olmadimdan iptal ettim ama 7 tl kesilmid geri odenmesini arz ederim
Universite ogrencisi olmadimdan iptal ettim ama 7 tl kesilmid geri odenmesini arz ederim
351 Views
0 replies
0 likes
Purchased trial program using email address problem is it has attached itself to wrong phone
Purchased trial program using email address problem is it has attached itself to wrong phone
273 Views
0 replies
0 likes
Necesito ayuda... no puedo pagar porque no puedo cambiar de pais de Panama a Mexico. Ayuda.
Necesito ayuda... no puedo pagar porque no puedo cambiar de pais de Panama a Mexico. Ayuda.
388 Views
0 replies
0 likes
PLEASE HELP ME!!!!!!!!!! I THOUGHT IT SAID 0.99 AND NOT $99 AND I BOUGHT IT BUT THEN I CANCELLED RIGHT AWAY. I DID NOT USE IT. WILL I BE REFUNED
PLEASE HELP ME!!!!!!!!!! I THOUGHT IT SAID 0.99 AND NOT $99 AND I BOUGHT IT BUT THEN I CANCELLED RIGHT AWAY. I DID NOT USE IT. WILL I BE REFUNED
Newbie
465 Views
2 replies
0 likes
Being charged for Spotify which I don't actually have or use. Account seems to be in Sweden yet I'm here in Canada. Really no phone number to call?
Being charged for Spotify which I don't actually have or use. Account seems to be in Sweden yet I'm here in Canada. Really no phone number to call?
Not applicable
7263 Views
3 replies
1 likes
I have a premium account but bought a new phone and now the spotify app doesnt recognize my subscription as a premium member.
I have a premium account but bought a new phone and now the spotify app doesnt recognize my subscription as a premium member.
Newbie
275 Views
2 replies
0 likes
