Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 35048 Views
- 18 replies
- 1 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
on Saturday I subscribed to Premium I enter my credit card but I did not change to Premium I was still as free I had to enter another card and here if I changed the mode but I was debited from the two cards then as I would for the refund of the colle...
I have a family account and when I click on account/manage/add family members (Go), all I get is a blank screen. Help!!
I got spotify premium a week ago, and I have not been able to add family members!!! When I go to My Account - Premium for Family, the screen is completely blank. There are no "send invitation" buttons available. I am really frustrated and this is so ...
Hola, hace unos 3 meses me a cogí a la oferta de 3 meses gratis de Premium y después poder elegir si darme de baja o seguir.Pues estos días me di cuenta de que ya se habían acabado esos 3 meses de prueba, y vi que ya se habían cobrado los 9'99€ en la...
Ayer compré spotify premium con la promoción del oxxo. Pagué 49.50 más cargo de 9 pesos y aún no tengo el spotify premium! No sé por que sea ayuda
I bought a student premium but I had to give proof of which I do not have, and spotify take my money off, when i published information from the card.PS: Sorry for my English, peace.
hola que tal tuve una situacion, al querer darme de alta con el premium universitario meti mis datos me hicieron el pago pero al momento de seleccionar el archivo para verificar que soy estudiante me dice que ocurrio un error y sigue siendo mi cuentr...
The other day I was getting the student discount and i put in my debit card info and they charged my acount. Next came up the studant verification and they said that it needed to be a college. I am a highschooler and I was trying to get student premi...
I bought a $10 spotify gift card and redeemed it on October 12th. It said that it was approved and I had another month of premium. I have the receipt I received in my email. Now 5 days into this month it is saying that my premium is paused and it is ...
Buenos días, me he dado de baja en el servicio premium que tenia contratado a traves de movistar para poder pasar al plan familiar. Ellos me confirman la baja pero aun sigo siendo premium y ya ha pasado el ciclo de facturación. Estoy en la situación ...
Cambie de tarjeta de credito, ingrese la nueva numeracion, y solamente tengo premium en mi cuenta y no en las demas de mi family plan. Alguien favor ayudarme.
My accout still free today even i already paid for premium for 1 month, please explain why????!!! Enough dissapoint me twice, it would not be third i promise!
I upgraded to spotify premium this morning and put in all my info but when I went to listen to music ad- free nothing has been updated... how do I get my profile to update?!
My partner recently signed us up for the family plan and i received a confirmation via email. When I go to my account setting it also says i'm part of a family plan. However, I was just charged again for premium while our family plan has been in effe...
My brother sent me the link and I accepted it, but it keeps appearing a pop-up stating there was an error, to try again. I'd tried this several times and nothing. Can someone please help me out?
I have been patient for a month already since I had my dbit card but whenever I try to upgrade to premium, it says " oops, your card or payment provider is having a bad day, . try again or use another payment mthod" im absolutely sure there's nothing...
So i was trying to sign up for spotify student, it said until i sent in my proof of student i would not be charged, i canceled because i needed to upload from a different PC and when i checked my bank i have been charged, really mad about this becaus...
I accepted an invite and I accepted but no I have no idea what to do next?
I have recently upgraded to an iPhone 7 and get 24 subscription to Spotify premium included. I have set this up on my phone and created an accounT using my email address. When I go onTo the app I don't have the premium version and its my subscription...
So I am on a Vodafone Red Entertainment contract and I chose the inclusive entertainment package to be Spotify. I followed the very straightforward instructions through Vodafone and then Spotify. Somewhere along the lines, my username has changed fro...