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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75406 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140374 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80827 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270501 Views
159 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
317 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevice phone 13 promax Operating System(iOS My Question or IssueTrying to sign up for the three month premium for free subscription. Signed up with my Google account, entered all the information. It’s asking for a verificati...
Plan Free/Premium Country USA Device phone 13 promax Operating System (iOS My Question or Issue Trying to sign up for the three month premium for free subscription. Signed...
Moderator
325 Views
1 replies
0 likes
Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
Casual Listener
701 Views
4 replies
0 likes
Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
Spotify Star
329 Views
1 replies
0 likes
I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a payment which then turns out to be £1.01. So I haven’t appr...
I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a paym...
Spotify Star
1254 Views
1 replies
0 likes
Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
Moderator
1356 Views
1 replies
0 likes
PlanFree/PremiumCountryUsaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
585 Views
1 replies
0 likes
PlanPremiumCountryPortugalOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. Like a lot of European, the card that I'm using, is Curve card, because it gives cashback when paying Spotify with it. The issue is that I li...
Plan Premium Country Portugal Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Like a lot of European, the card that I'm using, is Curv...
Spotify Star
432 Views
1 replies
0 likes
I’ve had premium. Tried to pay for it and it didn’t allow me to do so. What to do?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I’ve had premium. Tried to pay for it and it didn’t allow me to do so. What to do? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ...
Spotify Star
243 Views
1 replies
0 likes
My Question or Issue: I ordered 10 Quantities of Spotify premium gift card from Flipkart's "FPC Retail" seller for my family members and some people in my local community. It has been more than a week. After 5 days or so they cancelled 9 quantities o...
My Question or Issue: I ordered 10 Quantities of Spotify premium gift card from Flipkart's "FPC Retail" seller for my family members and some people in my local community. It has been more t...
Spotify Star
4051 Views
3 replies
0 likes
i want to gift spotify premium to my sister but i don't see how to do it in ukraine. is it possible?
i want to gift spotify premium to my sister but i don't see how to do it in ukraine. is it possible?
Spotify Star
975 Views
1 replies
1 likes
PlanFreeCountryPhilippinesDeviceVivoOperating SystemAndroidMy Question or IssueI've been trying to renew my Spotify premium subscription through mobile payment but it only says "Oops, something went wrong. Please try again or contact our support team...
Plan Free Country Philippines Device Vivo Operating System Android My Question or Issue I've been trying to renew my Spotify premium subscription through mobile payment but it only says "Oop...
Not applicable
2950 Views
8 replies
0 likes
I do not want the premium duo plan. I want the premium individual plan.
I do not want the premium duo plan. I want the premium individual plan.
Community Legend
387 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cancelled my basic duo, its set to end 10/10/2024, but I want to keep it. How do I maintai...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
Spotify Star
278 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceSony Xperia 1 IIIOperating SystemAndroid 13 My Question or IssueI paid for a montly subscription of spotify premium, but it even applied.When I go and check my subscriptions on my google account it pops up there, but it ...
Plan Premium Country Sweden Device Sony Xperia 1 III Operating System Android 13 My Question or Issue I paid for a montly subscription of spotify premium, but it even applied. When ...
Moderator
424 Views
1 replies
0 likes
Can I pay for 1 month whit a gift card and then after the month ended not pay and use Spotify free or do I need to have a bank account?
Can I pay for 1 month whit a gift card and then after the month ended not pay and use Spotify free or do I need to have a bank account?
Spotify Star
216 Views
1 replies
0 likes
PlanFamily PremiumCountryUSADevice(iPhone 16)Operating System(iOS 17.7) I am unable to access my Spotify Premium family account even after updating my address and trying to log in using an incognito browser. I have:Updated my address in my account se...
Plan Family Premium Country USA Device (iPhone 16) Operating System (iOS 17.7) I am unable to access my Spotify Premium family account even after updating my address and trying to log...
Casual Listener
819 Views
8 replies
1 likes
돈이 부족한데 돈이계속 나갑니다 취소하고싶어요
돈이 부족한데 돈이계속 나갑니다 취소하고싶어요
Community Legend
239 Views
1 replies
0 likes
Purchasing for a school that is tax exempt. Can I add a tax exempt number so the school is not charged tax?
Purchasing for a school that is tax exempt. Can I add a tax exempt number so the school is not charged tax?
Spotify Star
1152 Views
1 replies
0 likes
Would like it returned to my credit card
Would like it returned to my credit card
Spotify Star
219 Views
1 replies
0 likes
