Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 147881 Views
- 100 replies
- 12 likes
- 147881 Views
- 100 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 17013 Views
- 27 replies
- 4 likes
- 17013 Views
- 27 replies
- 4 likes
Superuser Contribution "Oops, something went wrong. Please try again or contact our support team" When trying to subscribe
PlanPremium (Attempting to subscribe to it)CountryPhilippines DeviceiPhone XROperating SystemiOS 11, Windows 7 My Question or IssueWhenever I try to subscribe to Premium using my load, (It's Smart in case that's important) I receive a message saying ...
- Plan Premium (Attempting to subscribe to it) Country Philippines Device iPhone XR Operating System iOS 11, Windows 7 My Question or Issue Whenever I try to subscribe to Premi...
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- Newbie
- 23547 Views
- 17 replies
- 2 likes
- 23547 Views
- 17 replies
- 2 likes
Superuser Contribution no se activo el pago de mi plan familiar despues de haber pagado
hemos intentado hacerl el pago muivhas veces con varias tarjetas y cuando nos funciona por fin, carga el pago pero no nos da la suscripcion y ya habian cobrado el dinero
- hemos intentado hacerl el pago muivhas veces con varias tarjetas y cuando nos funciona por fin, carga el pago pero no nos da la suscripcion y ya habian cobrado el dinero
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- Moderator
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
i got a payment notification when my free two months still on
i brought a Spotify premium when there is a promo free 2 months and then a got payment bills that say i have to pay to continue your Spotify premium (still in the first month) how this happen
- i brought a Spotify premium when there is a promo free 2 months and then a got payment bills that say i have to pay to continue your Spotify premium (still in the first month) how this happen
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
I have just subscribed to Family premium, but spotify won't recognise my address. I live in a small
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
Solved!! It is not possible to add a new member to the DUO plan - the screen for entering the address will no
PlanDUOCountrySlovakiaDevice(iPhone 13)Operating System(iOS 17.5.1) My Question or IssueWe had a Family plan, but the owner of the plan moved away.As a result, we did not enter the correct address and our Family plan was automatically canceled today....
- Plan DUO Country Slovakia Device (iPhone 13) Operating System (iOS 17.5.1) My Question or Issue We had a Family plan, but the owner of the plan moved away. As a result, we d...
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- Spotify Star
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
Cant change card cant change region
PlanPremiumCountryUAEDeviceanyOperating SystemAnyMy Question or Issue I am trying to update my card but cant because it says it dont match the region, and cant change my region cause its greyed out. when checking it says region changes with card info...
- Plan Premium Country UAE Device any Operating System Any My Question or Issue I am trying to update my card but cant because it says it dont match the region, and cant change my regi...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution Downgrade from premium family to premium duo
I have been paying for a premium family plan for YEARS even though we are only two people. I want to downgrade to a premium Duo plan, but my partner will lose her mind if all her playlists disappear. The help page says that when I switch from Family ...
- I have been paying for a premium family plan for YEARS even though we are only two people. I want to downgrade to a premium Duo plan, but my partner will lose her mind if all her playlists disappear....
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- Moderator
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
Superuser Contribution Eu fiz o plano naquela promoção pague um mês e ganhe três de graça e cancel
Eu fiz o plano naquela promoção pague um mês e ganhe três de graça e cancelaram com um mês de uso
- Eu fiz o plano naquela promoção pague um mês e ganhe três de graça e cancelaram com um mês de uso
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- Moderator
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Como entro em contato com vocês do Spotify?
Minha conta é associada com a vivo, por isso sou prêmio, mas quero remover isso.Eu já entrei em contato com a vivo e eles disseram que já tá tudo ok, e já foi removido, mas na conta NÃO MUDOU NADA! HELPP
- Minha conta é associada com a vivo, por isso sou prêmio, mas quero remover isso. Eu já entrei em contato com a vivo e eles disseram que já tá tudo ok, e já foi removido, mas na conta NÃO MUDOU NADA!...
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- Moderator
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution QR Codes for tattoo
Hello,if I make a tattoo with a song QR code, do you think I can play the song with tattoo when I scan?E.G. in attachment image
- Hello, if I make a tattoo with a song QR code, do you think I can play the song with tattoo when I scan? E.G. in attachment image
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- Visitor
- 100547 Views
- 7 replies
- 2 likes
- 100547 Views
- 7 replies
- 2 likes
Superuser Contribution no confirmation code coming (free premium spotify with viber )
I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
- I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
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- Visitor
- 358 Views
- 2 replies
- 0 likes
- 358 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Active plan familiar pero no puedo añadir miembros
Hola buenos dias. Anoche pague la suscripción premium del plan familiar y cuando quise agregar un miembro en la página web, no se mostró nada, solo pantalla negra. Intenté enviar un enlace a través de la aplicación pero cuando los miembros abren el e...
- Hola buenos dias. Anoche pague la suscripción premium del plan familiar y cuando quise agregar un miembro en la página web, no se mostró nada, solo pantalla negra. Intenté enviar un enlace a...
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- Casual Listener
- 607 Views
- 4 replies
- 0 likes
- 607 Views
- 4 replies
- 0 likes
Superuser Contribution Technical issues
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can’t I complete the final step to add my wife to our Duo plan? It says technical issues…...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why can...
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- Casual Listener
- 1185 Views
- 7 replies
- 3 likes
- 1185 Views
- 7 replies
- 3 likes
Superuser Contribution Spotify won’t accept any of my payments that I have tried
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Not applicable
- 665 Views
- 2 replies
- 0 likes
- 665 Views
- 2 replies
- 0 likes
I have joined premium plan today but I can't enjoy the music countinouly
I made the payment of 119 today but I can't enjoy the music countinouly
- I made the payment of 119 today but I can't enjoy the music countinouly
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
How do I discontinue only the Hulu portion of my subscription?
Online answers suggest there's a "Deactivate Hulu" option in Spotify Account Overview. There isn't and I can't find anywhere to discontinue Hulu (through Spotify) but not cancel my Spotify subscription.
- Online answers suggest there's a "Deactivate Hulu" option in Spotify Account Overview. There isn't and I can't find anywhere to discontinue Hulu (through Spotify) but not cancel my Spotify subscripti...
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- Spotify Star
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
Solved!! Charged the normal premium individual fee (11 eu) when student subscription is active
Plan ? Premium Individual, but also at the same time the student subscription is active Country The Netherlands Device Pixel 6, Windows 10 Computers Operating System Android, Windows 10 My Question or Issue I'd like to get my money back and just fi...
- Plan ? Premium Individual, but also at the same time the student subscription is active Country The Netherlands Device Pixel 6, Windows 10 Computers Operating Syste...
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- Spotify Star
- 419 Views
- 3 replies
- 0 likes
- 419 Views
- 3 replies
- 0 likes
Superuser Contribution duo payment
I am paying for a duo account and they are asking for my husband information. My husband does not do facebook and does not have an email address. how do I add him onto my duo account
- I am paying for a duo account and they are asking for my husband information. My husband does not do facebook and does not have an email address. how do I add him onto my duo account
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- Moderator
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Superuser Contribution COUPEN CODE NOT WORKIN
HELLO SPORTIFY - COUPEN CODE **bleep**
- HELLO SPORTIFY <Snip moderator edit> - COUPEN CODE **bleep**
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- Moderator
- 279 Views
- 3 replies
- 0 likes
- 279 Views
- 3 replies
- 0 likes
trocar plano
tenho o plano duo, na hora de atualizar o pagamento acabou indo para o individual. como faço para não pagar os dois e sim, somente o duo que é o que eu faço uso.
- tenho o plano duo, na hora de atualizar o pagamento acabou indo para o individual. como faço para não pagar os dois e sim, somente o duo que é o que eu faço uso.
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- Spotify Star
- 322 Views
- 1 replies
- 0 likes
- 322 Views
- 1 replies
- 0 likes