Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 184870 Views
- 116 replies
- 12 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Planpremium family My Question or IssueI previously had basic duo premium with now switching over to family premium but not being able to switch to basic family premium. Any help on how to get basic family premium- thank you.
Hey guys! I'm from Australia and I'm on a Premium Duo subscription with my brother. I'm heading to the UK for a few months to travel so I'm wondering if I can still access the Duo subscription whilst I'm overseas? Please help! Thanks!
PlanPremium Family CountryIreland My Question or IssueI have moved from the UAE to Ireland and trying to update my address and payment details. I moved the plan country in February 2023 to the UAE. It will not let me select a family plan once I chang...
Meu celular foi roubado,e tinha um plano de 21,90.como faço para cancelar esse plano.
Suddenly I am getting ads on my Spotify. What is going on?
PlanCHANGED FROM PREMIUM INDIVISUAL TO DUOCountryINDIADevice(iPhone 13 pro max)Operating System(iOS ) My Question or IssueRecently changed from indivisual to duo Spotify premium and when I changed I had 156 days left now on duo it shows my next billi...
I am aware of the below information however I think it is absolutely ridiculous that it was not made clear! I did not know this information until I found out I was being overcharged! I am absolutely fuming and I cant even speak to someone directly ab...
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S22+Operating SystemAndroid 13 My Question or IssueHi there! I tried changing the network for my payment method because Globe isn't accepting Spotify plans anymore. I want to use Smart instead but I k...
My subscription is one time payment and has not expired yet, but spotify charged me again today! I've already removed the payment option in my google account yet it still charged me for premium. Not the first time this happened and now its getting an...
I have a subscription to Spotify Family and I can't find GCash as a payment option. It's weird because when I opened the app just now, it prompted a message that those users who uses globe as payment method should switch to GCash, which means this op...
I have a Premium account issued in Italy. Now I m living in Denmark and my italian card doesn't work anymore. I updated the payment with my new danish card but I get an error message "your payment method and country don't match" What should I do?
Hello everyoneI got a family plan with my other 5 family members. It was all working until last week. Where i recived a mail that the location of my other members is not confirmed. So now spotify taked them out. And now i cannot add them again. It sa...
I don't want to pay as a subscription since this is for a business. Can I pay in advance for the year for Premium?
I get my Spotify ‘free’ through my phone contract via Vodaphone. Can I upgrade to family and only pay the extra? PlanPremiumCountryUKDeviceIPhone Operating SystemIOS My Question or Issue
Hello,I would like to leave Deezer and join Spotify. In this process, I have two questions:Is there a way to "transfer" my Deezer playlists to my Spotify account?I would like to subscribe to the Duo plan. Are the first two months also free? Or is the...
So I’m in Pakistan right now for vacation and I wanted to buy Spotify premium for family. I don’t have any confusions regarding premium or how family plan works but the thing I’m confused about is how Pakistan works. I live in Oman but I wanna buy pr...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been being charged for a Spotify account I do not use. I don't believe I can cancel it...
I’m on a family plan with my husband. I want to switch to duo. But will his settings, playlists, saved music all that be removed if I switch? He’d have to cancel his plan and rejoin with the invite.
I can't change my country in my account, there are error message every time:"Unfortunately, you do not meet the requirements for this plan. Here are other ways to activate Premium" So I can't add new card to my payment methods (card from other countr...
are there any discounts for premium for people receiving food benefits or other government help?