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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70510 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134348 Views
70 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72968 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256364 Views
156 replies
13 likes
I did the payment with pay pal three (yesterday/today) times and I still can't use premium.
I did the payment with pay pal three (yesterday/today) times and I still can't use premium.
Newbie
196 Views
1 replies
0 likes
So I activated a gift card which I got for Christmas. Even though I still had got 2 weeks premium left it overwrote the remaining two weeks and now I only have the one month from the gift card. So it "ate" 2 weeks of premium. How do I get them back?
So I activated a gift card which I got for Christmas. Even though I still had got 2 weeks premium left it overwrote the remaining two weeks and now I only have the one month from the gift card. So it...
169 Views
0 replies
0 likes
Hi, I subscribed for a year payment to get the €20 discount. But now both the year and the month payment are being charged on my credit card. Both invoices are visible in my account. I only have 1 account. The account page also states that the next p...
Hi, I subscribed for a year payment to get the €20 discount. But now both the year and the month payment are being charged on my credit card. Both invoices are visible in my account. I only ...
183 Views
0 replies
0 likes
My wife started her spotify account in Austrilia but now she's living in the UK. We wanted to change her country settings so that we could upgrade to a family account, but the protocols provided do not work.First she tried to change payment method us...
My wife started her spotify account in Austrilia but now she's living in the UK. We wanted to change her country settings so that we could upgrade to a family account, but the protocols provided do n...
193 Views
0 replies
0 likes
If I cancel my subscription before it ends does it keep going until the end date or stop as soon as I cancel it?
If I cancel my subscription before it ends does it keep going until the end date or stop as soon as I cancel it?
Community Legend
356 Views
3 replies
0 likes
Hi, First of all I would like to stress the fact that it is very annoying not to be able to get in touch with your customer support directly, but you have to use this Community to ask a question...Anyhow, we have just ended our broadband subscription...
Hi, First of all I would like to stress the fact that it is very annoying not to be able to get in touch with your customer support directly, but you have to use this Community to ask a questi...
Spotify Star
1162 Views
3 replies
0 likes
Hello there, I've got quite a problem.I Don'T have any songs downloaded anymore, and can't download a single one of them.I try to download them, and it seems like they get downloaded if I look at my data and storage, yet they won't play once I closed...
Hello there, I've got quite a problem. I Don'T have any songs downloaded anymore, and can't download a single one of them. I try to download them, and it seems like they get downloaded if I look at...
175 Views
0 replies
0 likes
I've just rejoined offer said € 0,99 for 3 months then charged € 9.99
I've just rejoined offer said € 0,99 for 3 months then charged € 9.99
Community Legend
818 Views
11 replies
0 likes
Hi. if I do not listen to Spotify for a few hours then I have to start over. How do I do and continue where I stopped?
Hi. if I do not listen to Spotify for a few hours then I have to start over. How do I do and continue where I stopped?
226 Views
0 replies
0 likes
Hello everyone, I would have liked to adhere to the 99 per year offer, but the monthly payment of my premium account caught me too late.The next payment will arrive on Jan 27th, so January is done, so to speak. How can I reject this last payment on s...
Hello everyone, I would have liked to adhere to the 99 per year offer, but the monthly payment of my premium account caught me too late. The next payment will arrive on Jan 27th, so January i...
Community Legend
362 Views
1 replies
0 likes
Si puo’ usufruire dell’offerta di 99 centesimi per 3 mesi con il bonus cultura? Perche’ non so se sia possibile convertire un buono da 1 euro su spotify. Grazie mille
Si puo’ usufruire dell’offerta di 99 centesimi per 3 mesi con il bonus cultura? Perche’ non so se sia possibile convertire un buono da 1 euro su spotify. Grazie mille 🙂
Community Legend
3128 Views
1 replies
0 likes
Hello,So I just got Spotify Premium for the "3 months for $0.99" offer, and I also have two $30 giftcards. My questions is, if I activate my giftcards now, will it override the discount, or simply give me an additional 6 months of free premium along ...
Hello, So I just got Spotify Premium for the "3 months for $0.99" offer, and I also have two $30 giftcards. My questions is, if I activate my giftcards now, will it override the discount, or simply ...
Newbie
1102 Views
4 replies
0 likes
I just got premium and i have all the other features of choosing songs and things like that, but it says I ran out of skips and need to get premium..
I just got premium and i have all the other features of choosing songs and things like that, but it says I ran out of skips and need to get premium..
Community Legend
317 Views
1 replies
0 likes
But no. Apparently that's too much so ask. They've crowd sourced their customer service to here and twitter. Seriously guys? I pay you every month and I can't even get an email for some supprt? What is this? Your website sends me in loops for 20+ min...
But no. Apparently that's too much so ask. They've crowd sourced their customer service to here and twitter. Seriously guys? I pay you every month and I can't even get an email for some supprt? What ...
Regular
751 Views
5 replies
0 likes
I want to use the 3 month trial for 0.99 cents, but im wondering if it 90 days or 3 months. Its the 27th of december now, so if i start the trial today, will it count december as a whole month or will the triall run until 27th of march?
I want to use the 3 month trial for 0.99 cents, but im wondering if it 90 days or 3 months. Its the 27th of december now, so if i start the trial today, will it count december as a whole month or wil...
Spotify Star
887 Views
1 replies
0 likes
Hello,I am currently active duty military stationed in Alaska, as well as a student attending Wayland Baptist University. I am not being recognized to sign up for the music/hulu student deal because I am not a "degree seeking student". I can't do tha...
Hello, I am currently active duty military stationed in Alaska, as well as a student attending Wayland Baptist University. I am not being recognized to sign up for the music/hulu student deal becaus...
Spotify Star
565 Views
1 replies
0 likes
"Looks like you've already taken a similar offerIt looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more." After I click Continue, it simply redirects me to...
"Looks like you've already taken a similar offer It looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more...
Spotify Star
302 Views
1 replies
0 likes
Hi, I have the $9.99 a month Premium account and wuld like to switch to the $99 annual payment starting in Jan. 2018. Can anyone help me with this?Thanks!
Hi, I have the $9.99 a month Premium account and wuld like to switch to the $99 annual payment starting in Jan. 2018. Can anyone help me with this? Thanks!
Spotify Star
324 Views
1 replies
0 likes
Can I get premium with Google play money?
Can I get premium with Google play money?
Spotify Star
325 Views
1 replies
0 likes
Hello, I would like to ask you about Student Discount which you are offering. How can I submit my highschool into spotify. Also Im not able to choose this kind of offer anywhere.
Hello, I would like to ask you about Student Discount which you are offering. How can I submit my highschool into spotify. Also Im not able to choose this kind of offer anywhere.
Spotify Star
4930 Views
3 replies
0 likes
