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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hey guys, so I've had Spotify Premium for a while now and one day it stopped working, so i checked the account and it says that my card is having a "bad day". Lol, and no my card isn't maxed out or anything. I've tried 3 different cards and still not...
I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled it to be able to go to 'Help' section. Now I'm 3 mon...
How do I get my money back and start it over as a student discount account?
Hi, I somehow managed to put premium on the wrong Spotify account as I got mixed up with the Facebook login and username login. In all fairness I was 99% sure it was put onto the account I wanted it on. Is there a way I can have it transferred over a...
Har köpt en premiumkod för att tillfälligt betala min prenumeration. Får dock felmeddelande som säger: "Premiumkoden kan inte användas för ditt konto. Det beror troligtvis på att du har en befintlig Premium-prenumeration som inte kan kombineras med e...
Hi, I hope someone can help me. I pay monthly for spotify Family premium at my home, unfortunately I got an email that something went wrong with an automatic payment because I hadn't enough money. Now I am wondering what to do. Is spotify going to st...
I forgot to cancel subscription and was charged the monthly payment so I cancelled premium does that mean I get a refund?
Hi,I live in Thailand and have for 18 years, but all my credit/debit cards/Paypal are US based. I have tried to pay for a Thailand based 1 year subscription but my Paypal is being rejected and I am being told to subscribe in the US, but again I don't...
Buenos días amigos de Spotify, me han mandado la invitación para formar parte del plan Premium familiar, pero cuando ingreso al link me sale que esta cargando y ahí se queda, no me llega a cartar el formulario para llenar los datos. Espero puedan ayu...
Good morning, i own a Spotify family subscription with Andrea Visentin, yesterday i think there were some issues with the credit card but eventually they were solved. All the other members of the family can use spotify normally, but i can't bacause m...
so Ive just updated my detail on spotify to a student one. However instedd of £4.99, 9.99 was removed from my bank account. What should I do?
Hello. I saw this offer for the Student Discount and thought i could apply. But after doing the payment my school doesn't show up. so now i am charged for the premium without really getting it. Please Help! Thanks,Emil
I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant access the email I have on facebook. Any other ways ...
Tengo un problema porque me suscribí como cuente universitario pero me hizo el cargo a mi tarjeta pero mi cuenta sigue apareciendo como prueba premium, que puedo hacer?
Yesterday I wanted to psy for student premium, but then found out, that there Is no my school, So I havent finished it. But the money were took away from my bank account, And the premium Is not working. Is it possible to get money back?
Hi, I am having a problem with cancelling my spotify premium subscription. I initially got Spotify premium around mid to early June 2017 and I got it at the time when you guys were offering the deal of paying $10 to recieve 3 months of premium. Since...
Hello , i would like to ask you when im student on a high school why i cant use spotify for students ? like fore that 3 euroes or how is it? ITs only for university? Why ? When im on high school im studen too. Thanks for asnwer and have a nice day
Hola no puedo actializar mis datos de pago ya intente varias tarjetas y por paypal y me sale esto Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Ya me habia pasado con las tarjetas y lo cambie a Paypal ahi se hizo un pago de ese mes ...
Ive payed for my spotify premium for students because im a highschool student, i didnt know it was only for college students i dont know what to do i still dont have access to premium
I have an offer from Rogers saying that I would get a free subscription to Spotify premium until January 4, 2018 so I signed up for it. I just checked my bill and I have been charged for the free offer... Twice!? I talked to Rogers and they told me S...