Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192564 Views
123 replies
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- 192564 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21983 Views
28 replies
4 likes
- 21983 Views
- 28 replies
- 4 likes
Premium for Family not working
I bought Premium for Family subscription a couple of months ago and have not been able to get my two sons set up on it. They click the link in the invitation email and that all works fine but when they open the app it still says they're on the Free v...
I bought Premium for Family subscription a couple of months ago and have not been able to get my two sons set up on it. They click the link in the invitation email and that all works fine but when th...
122 Views
0 replies
0 likes
- 122 Views
- 0 replies
- 0 likes
Premium nie dziala Premium dosn't work
Dlaczego spotify premium przez tydzien dzialal a teraz sie zepsol i jak wlaczam spotify na komputerze to jest napisane "spotify free" a na telefonie wyskakuja reklamy... Why spotify premium was working about week and now when i turn of spotify its no...
Dlaczego spotify premium przez tydzien dzialal a teraz sie zepsol i jak wlaczam spotify na komputerze to jest napisane "spotify free" a na telefonie wyskakuja reklamy... Why spotify premium ...
164 Views
0 replies
0 likes
- 164 Views
- 0 replies
- 0 likes
Upgrade to premium family account
Hello,I have premium account where I recently made a one-time payment so next scheduled monthly payment is planned for 19-01-06.Now I would like to upgrade to Premium Family - will that be handled accordingly by Spotify so I will only be charged "the...
Hello, I have premium account where I recently made a one-time payment so next scheduled monthly payment is planned for 19-01-06. Now I would like to upgrade to Premium Family - will that be handle...
127 Views
0 replies
0 likes
- 127 Views
- 0 replies
- 0 likes
1 Paypal account for 2 spotify accounts
I payed for a couple of months of spotify premium some years ago, but for someone else's account. I realize that that impedes me of taking advantage of the 3 months for 0,99€, thought I would still be interested in paying the 6,99€ per month, though ...
I payed for a couple of months of spotify premium some years ago, but for someone else's account. I realize that that impedes me of taking advantage of the 3 months for 0,99€, thought I would st...
237 Views
0 replies
0 likes
- 237 Views
- 0 replies
- 0 likes
Bought yearly premium while having monthly payment
Hello, currently i have premium with monthly payment. Today i bought premium with yearly payment. In my account overview i see that my monthly payment will be renew in january. Do i have to cancel the monthly payment or will the monthly be replaced b...
Hello, currently i have premium with monthly payment. Today i bought premium with yearly payment. In my account overview i see that my monthly payment will be renew in january. Do i have to ...
Casual Listener
341 Views
3 replies
1 likes
- 341 Views
- 3 replies
- 1 likes
family plan and billing questions, new credit card as well
HI,We pay for 2 monthly charges for spotify of $9.99 each on 2 different credit cards and 1 Hulu scription on one of these cards. Both are for college students at different colleges. One is Virginia Tech, the other is University of Richmond. Would we...
HI, We pay for 2 monthly charges for spotify of $9.99 each on 2 different credit cards and 1 Hulu scription on one of these cards. Both are for college students at different colleges. One is Virgini...
129 Views
0 replies
0 likes
- 129 Views
- 0 replies
- 0 likes
I subscrived while the add showed 0.99$ for 3 months. I got invoiced 9.99$ for 1 month and have to p
I subscrived while the add on Free showed 0.99$ for 3 months. I got invoiced 9.99$ for one month ans I have to pay that amount each month.
I subscrived while the add on Free showed 0.99$ for 3 months. I got invoiced 9.99$ for one month ans I have to pay that amount each month.
115 Views
0 replies
0 likes
- 115 Views
- 0 replies
- 0 likes
I made 2 payments but it still looks like i’m free
I made 2 payments for 3 months only for 0,99 tl in Spotify but my account is still looking free,can you please help me?
I made 2 payments for 3 months only for 0,99 tl in Spotify but my account is still looking free,can you please help me?
Spotify Star
290 Views
3 replies
0 likes
- 290 Views
- 3 replies
- 0 likes
I already have a premium account, but signed up for the year of premium for $99
I was charged 9.99 for my monthly, and also $99 for the year subscription. Will the 9.99 be reversed, and more importantly, will the monthy charges not occur since I bought it for a year?
I was charged 9.99 for my monthly, and also $99 for the year subscription. Will the 9.99 be reversed, and more importantly, will the monthy charges not occur since I bought it for a year?
116 Views
0 replies
1 likes
- 116 Views
- 0 replies
- 1 likes
Mudanca de Cartao de Credito / Credit Card Change
Meu cartao de credito expirou e na hora de trocar simplesmente o Spotify nao habilita a opcao. Aparece o erro: Algo deu errado. Tente de novo ou obtenha ajuda. Eu ja fiz todos os passos de ajuda e ainda continuo com problemas.My credit card has expir...
Meu cartao de credito expirou e na hora de trocar simplesmente o Spotify nao habilita a opcao. Aparece o erro: Algo deu errado. Tente de novo ou obtenha ajuda. Eu ja fiz todos os passos de ajuda...
284 Views
0 replies
0 likes
- 284 Views
- 0 replies
- 0 likes
Opening premium account abroad
Hello all,I am a polish guy staying in Turkey currently. I want to buy a premium account with my polish bank card but it says that the country that I stay in now doesn't match with the country that my bank card is issued in. I tried to change the cou...
Hello all, I am a polish guy staying in Turkey currently. I want to buy a premium account with my polish bank card but it says that the country that I stay in now doesn't match with the country that...
133 Views
0 replies
0 likes
- 133 Views
- 0 replies
- 0 likes
Mudanca de cartao
Troquei o meu cartao de credito e nao consigo fazer a alteracao. Esta dando erro e mandando para uma pagina para eu mudar o plano, mas nao entendo com funciona esse spotfy familiar, que todos tem que "estar na mesma casa", se o aplicativo funciona no...
Troquei o meu cartao de credito e nao consigo fazer a alteracao. Esta dando erro e mandando para uma pagina para eu mudar o plano, mas nao entendo com funciona esse spotfy familiar, que todos tem que...
200 Views
0 replies
0 likes
- 200 Views
- 0 replies
- 0 likes
Issues adding a family member to the family plan
I can't seem to add a family memeber account. I use Sonos at home which is usually attached to my account but when I'm using my account outside of the house and my wife or kids want to use Spotify on Sonos I get kicked out. So I added a general accou...
I can't seem to add a family memeber account. I use Sonos at home which is usually attached to my account but when I'm using my account outside of the house and my wife or kids want to use Spotify on...
180 Views
0 replies
0 likes
- 180 Views
- 0 replies
- 0 likes
Acquire family premium while annual premium is still active
I have paid for a full-year subscription recently, but just noticed the option of Family Premium. If I switch to Family Premium, does it mean my full-year subscription is totally useless & non-refundable?
I have paid for a full-year subscription recently, but just noticed the option of Family Premium. If I switch to Family Premium, does it mean my full-year subscription is totally useless & non-re...
210 Views
0 replies
0 likes
- 210 Views
- 0 replies
- 0 likes
Wrong account
I accidentally bought premium on the wrong account and not my main account, is there any way I can transfer the premium benefits to my main account and take them out of my second account?
I accidentally bought premium on the wrong account and not my main account, is there any way I can transfer the premium benefits to my main account and take them out of my second account?
806 Views
0 replies
0 likes
accident
Help
- 806 Views
- 0 replies
- 0 likes
I got charged 3 times
While i was trying activating my student account i got charged 3 times, i need some help. Thanks !
While i was trying activating my student account i got charged 3 times, i need some help. Thanks !
Community Legend
270 Views
1 replies
0 likes
- 270 Views
- 1 replies
- 0 likes
Subscription student
I just purchased the student bundle but i was already a premium owner, does that cancel the previous charge and replace it with the new one?
I just purchased the student bundle but i was already a premium owner, does that cancel the previous charge and replace it with the new one?
Community Legend
179 Views
1 replies
0 likes
- 179 Views
- 1 replies
- 0 likes
Trouble payment
My bank account is currently unavailable, thus i couldnt pay for Spotify and now my account Spotify went free... is THERE any possibility i could pay my subscription when my bank account will work (the date of validity of my credit cars is passed) in...
My bank account is currently unavailable, thus i couldnt pay for Spotify and now my account Spotify went free... is THERE any possibility i could pay my subscription when my bank account will work (t...
127 Views
0 replies
0 likes
- 127 Views
- 0 replies
- 0 likes
Can’t add people to my family account
I’m having probably adding my family members to my Spotify my address is not working. They are saying it’s coming up with Steph Bradley which I don’t no why. How can we fix it so it say my name and my address I’ve had this account for years and don’t...
I’m having probably adding my family members to my Spotify my address is not working. They are saying it’s coming up with Steph Bradley which I don’t no why. How can we fix it so it say my name and m...
113 Views
0 replies
0 likes
- 113 Views
- 0 replies
- 0 likes
3mth Family account for 99p instead of Premium please??
Hello, There's a 3mth Premium offer on the front page right now for 99pence (UK). However, as I'll be switching myself and my son from Apple Music to Spotify, I'd need a family account.Will you do the same deal for me for Family as you're offering fo...
Hello, There's a 3mth Premium offer on the front page right now for 99pence (UK). However, as I'll be switching myself and my son from Apple Music to Spotify, I'd need a family account. Wil...
Spotify Star
163 Views
1 replies
0 likes
- 163 Views
- 1 replies
- 0 likes