Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183399 Views
- 116 replies
- 12 likes
- 183399 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20816 Views
- 28 replies
- 4 likes
- 20816 Views
- 28 replies
- 4 likes
Payed for a Single payment for Premium and hasn't gone through.
Hello!I was wondering if someone could help me.I had recently payed for a single payment to have my premium as my card wouldn't pay and that was the only option shown to me (I had been paying monthly).I payed on the 15th of December and it is still s...
- Hello! I was wondering if someone could help me. I had recently payed for a single payment to have my premium as my card wouldn't pay and that was the only option shown to me (I had been paying mon...
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- 207 Views
- 0 replies
- 0 likes
- 207 Views
- 0 replies
- 0 likes
3 Months Premium not working with paysafecard.
SoI have just bought Spotify Premium with the 3 Months for 0,99€ with PaySafeCard. I know that I had to pay 10€ But I only go 1 Month and not 3 Months Premium.or does it just not show up on my Profile?
- So I have just bought Spotify Premium with the 3 Months for 0,99€ with PaySafeCard. I know that I had to pay 10€ But I only go 1 Month and not 3 Months Premium. or does it just not show up on ...
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- Community Legend
- 320 Views
- 1 replies
- 0 likes
- 320 Views
- 1 replies
- 0 likes
Transfer acct playlist
Hi. Can you help me transfer my playlist from my previous acct to this new acct?
- Hi. Can you help me transfer my playlist from my previous acct to this new acct?
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- Community Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
double payment for subscription
I would like to check with Spotify as I am a user who had a Spotify premium account prior to signing onto a year contract with my service provider (Singtel) and currently I am being charged twice, both on my debit card and also from my service provid...
- I would like to check with Spotify as I am a user who had a Spotify premium account prior to signing onto a year contract with my service provider (Singtel) and currently I am being charged twice, bo...
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- Community Legend
- 689 Views
- 6 replies
- 0 likes
- 689 Views
- 6 replies
- 0 likes
Student discount
I currently have the premium account, I am a student at a university. The email I use for my account is my student email but I am not allowed to sign up for the student discount premium becuase it says that I am not enrolled. Even though I am. I am n...
- I currently have the premium account, I am a student at a university. The email I use for my account is my student email but I am not allowed to sign up for the student discount premium becuase it sa...
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- Community Legend
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Paying for premium without having premium
Hello everyone. I have a huge problem. This month Spotify has brought me 9,99 Euro. I checked If I subscribed to Premium, however it doesn't result. Consequently I pay 9,99 Euro for having no Spotify and I cannot withdraw the "subscription" because i...
- Hello everyone. I have a huge problem. This month Spotify has brought me 9,99 Euro. I checked If I subscribed to Premium, however it doesn't result. Consequently I pay 9,99 Euro for having no Spotify...
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- Newbie
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Problemi con acquisto abbonamento premium
Sto provando ad acquistare la versione Premium, ma una volta che inserisco i dati di paypal e accetto, non succede nulla.. Cosa potrei fare? Grazie!
- Sto provando ad acquistare la versione Premium, ma una volta che inserisco i dati di paypal e accetto, non succede nulla.. Cosa potrei fare? Grazie!
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- Casual Listener
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Yearly payments for family account?
Can I pay for family account on a yearly basis (not by month)?
- Can I pay for family account on a yearly basis (not by month)?
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- Newbie
- 411 Views
- 3 replies
- 1 likes
- 411 Views
- 3 replies
- 1 likes
Solved!! Cant buy 3 Months Premium
Hello,so today I wanted to buy Spotify Premium (https://www.spotify.com/de/purchase/panel/?country=DE#__main-billing-paypal) But whenever I go to my paypal and press pay I will just get redirected back. I get no message no error or whatever. I also h...
- Hello, so today I wanted to buy Spotify Premium (https://www.spotify.com/de/purchase/panel/?country=DE#__main-billing-paypal) But whenever I go to my paypal and press pay I will just get redirected ...
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- Spotify Star
- 482 Views
- 3 replies
- 0 likes
- 482 Views
- 3 replies
- 0 likes
yearly offer paid but want to change to Spotify family
hi, I just paid a yearly offer to spotify premium but would like to change to spotify family. Is there a way to do that and will I be re-funded for the money I paid for my yearly subscription to spotify premium? Thanks for your help,
- hi, I just paid a yearly offer to spotify premium but would like to change to spotify family. Is there a way to do that and will I be re-funded for the money I paid for my yearly subscription ...
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- 166 Views
- 0 replies
- 0 likes
- 166 Views
- 0 replies
- 0 likes
Refund
I need a refund for 2 months. I didn’t know I was being charged or signed up to be charged until I looked at my statement. It just allowed me to cancel my subscription. Can I please get some assistance.
- I need a refund for 2 months. I didn’t know I was being charged or signed up to be charged until I looked at my statement. It just allowed me to cancel my subscription. Can I please get some assistan...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Still paying after cancel
About 5 month ago I cancelled my premium membership and for some reason they charged me for this months
- About 5 month ago I cancelled my premium membership and for some reason they charged me for this months
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Canceling Subscription
I do not know the acount username and i dont have access to the email adress anymore. Is there a way to cancel the subscription without being logged into my account?
- I do not know the acount username and i dont have access to the email adress anymore. Is there a way to cancel the subscription without being logged into my account?
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
My credit card was not accapted
I want to give my daughter Spotify Premium for Christmas. All though I am sure that all the credit card details are correct, and the card is valid, Spotify will not accept my payment details. What can be the problem?
- I want to give my daughter Spotify Premium for Christmas. All though I am sure that all the credit card details are correct, and the card is valid, Spotify will not accept my payment detail...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Solved!! Just bougth premium promo for 3 months. What if I cancel the suscription today?
Hi People, I just bougth a premium promo for 3 months for my gf from her acc. but I dont want that spotify "automatically" charges the monthly value after the 3 months so... If I cancel the suscription today, will she have anyway the 3 months premiun...
- Hi People, I just bougth a premium promo for 3 months for my gf from her acc. but I dont want that spotify "automatically" charges the monthly value after the 3 months so... If I cancel...
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- Spotify Star
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes
I can't purchase the 3-month subscription promo via PayMaya.
Im using paymaya and it always says Payment failed. Try again, or use a different method.
- Im using paymaya and it always says Payment failed. Try again, or use a different method.
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- Casual Listener
- 511 Views
- 3 replies
- 0 likes
- 511 Views
- 3 replies
- 0 likes
Double billing
I recently signed up for rogers cell service and am paying for Spotify through my rogers account.hace recently changed my debit card and now you guys are saying I haven't paid for my subscription this month but I am paying through my cell phone bill ...
- I recently signed up for rogers cell service and am paying for Spotify through my rogers account.hace recently changed my debit card and now you guys are saying I haven't paid for my subscription thi...
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- 167 Views
- 0 replies
- 0 likes
- 167 Views
- 0 replies
- 0 likes
I pay premium but without my account
Hi, I was seen the "3 months for 9 MXN"And I Made the payment but my account wasn't in the payment, Is there any way I can recover or cancel the payment?
- Hi, I was seen the "3 months for 9 MXN" And I Made the payment but my account wasn't in the payment, Is there any way I can recover or cancel the payment?
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
"3 months for the price of 1"
Well was fooled by this add and after the payment was done my account has only 1 month premium. Any fix on this matter would be cool but if not I would love a refund.
- Well was fooled by this add and after the payment was done my account has only 1 month premium. Any fix on this matter would be cool but if not I would love a refund.
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Subscription
Hi, I'm from Vietnam.Yesterday, when I was using Spotify, I saw this advertisement: So I wondered:1. Does this mean Spotify will be available in Vietnam soon? It was in Vietnamese and contained an image of a Vietnamese, which points out that Spotify ...
- Hi, I'm from Vietnam. Yesterday, when I was using Spotify, I saw this advertisement: So I wondered: 1. Does this mean Spotify will be available in Vietnam soon? It was in Vietname...
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- Newbie
- 375 Views
- 2 replies
- 0 likes
- 375 Views
- 2 replies
- 0 likes