Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41657 Views
- 19 replies
- 1 likes
- 41657 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5278 Views
- 23 replies
- 2 likes
- 5278 Views
- 23 replies
- 2 likes
Bought premium but joined family afterwards - money return
The other day I bought premium, but was offered to join a family subscription only hours later. Can I have the money from the premium subscription back somehow?
- The other day I bought premium, but was offered to join a family subscription only hours later. Can I have the money from the premium subscription back somehow?
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Signed On For Premium & Not Working
Just signed up for Spotify premium this afternoon. Started my 30 day premium trial period before subscription payment. Problem is, my app still says free, but my account says premium. Tried logging out of the app and reinstalling it and not seeing an...
- Just signed up for Spotify premium this afternoon. Started my 30 day premium trial period before subscription payment. Problem is, my app still says free, but my account says premium. Tried logging o...
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- Casual Listener
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Premium trial
I started the 30 day premium trial and I set it up on my computer but it won’t let me download music on my phone. It keeps saying that I am just on the free subscription
- I started the 30 day premium trial and I set it up on my computer but it won’t let me download music on my phone. It keeps saying that I am just on the free subscription
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- Casual Listener
- 148 Views
- 2 replies
- 0 likes
- 148 Views
- 2 replies
- 0 likes
Where is my Premium
Hi - I have free premium with my data bundle from Vodofone. My iphone recently had to be re-started from icloud and now when I go on to Spotify, I no longer have premium. How can I get this back please. Thank you
- Hi - I have free premium with my data bundle from Vodofone. My iphone recently had to be re-started from icloud and now when I go on to Spotify, I no longer have premium. How can I get this bac...
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- Community Legend
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
student account subscription
I just bought a student account and was charged on my debit card and then go on my phone to download music and it still says I have a free account. I registered my university and did all the questions and it does not work
- I just bought a student account and was charged on my debit card and then go on my phone to download music and it still says I have a free account. I registered my university and did all the question...
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- Community Legend
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Problems with premium
I subscribed for premium and it's not working keeps saying I got a free account and to go premium then offers me the family account although I have received the receipt
- I subscribed for premium and it's not working keeps saying I got a free account and to go premium then offers me the family account although I have received the receipt
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- Casual Listener
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
downloaded songs / playlist.
hi! ive dowloaded a playlist. when i play it, does spotify for sure doesnt stream it to play the playlist, or do i have to go to settings to manually select offline every time?
- hi! ive dowloaded a playlist. when i play it, does spotify for sure doesnt stream it to play the playlist, or do i have to go to settings to manually select offline every time?
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- 93 Views
- 0 replies
- 0 likes
- 93 Views
- 0 replies
- 0 likes
Downgrade I didn't ask for
For years now I (and my family) have enjoyed Spotify Premium Family. But from one day to the next, without warning, I am downgraded to a free account.I can't figure out why although I spend hours searching spotify help. Hate the fact that there's no ...
- For years now I (and my family) have enjoyed Spotify Premium Family. But from one day to the next, without warning, I am downgraded to a free account.I can't figure out why although I spend hours sea...
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- Casual Listener
- 519 Views
- 9 replies
- 0 likes
- 519 Views
- 9 replies
- 0 likes
Trying to cancel my subscription
My son used my credit card with his email and password, how do I cancel the subscription without his email???
- My son used my credit card with his email and password, how do I cancel the subscription without his email???
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- Community Legend
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! 3,333 per device song limit
ok so i understand you can have up to 3,333 downloaded songs on up to 3 devices for a total of 9,999 at any time. cool. what i dont get is, if you have your 3,333 limit on a device, if you delete a track, do you get your space back to add another? mi...
- ok so i understand you can have up to 3,333 downloaded songs on up to 3 devices for a total of 9,999 at any time. cool. what i dont get is, if you have your 3,333 limit on a device, if you delete a t...
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- Roadie
- 628 Views
- 2 replies
- 0 likes
- 628 Views
- 2 replies
- 0 likes
Do I pay for spotify premium monthly or annually
I would like to know if I get charged monthly or annually when I sign up for spotify premium.
- I would like to know if I get charged monthly or annually when I sign up for spotify premium.
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- Spotify Star
- 679 Views
- 1 replies
- 0 likes
- 679 Views
- 1 replies
- 0 likes
Adding student premium
So I had the student rate and graduated and now I’m in grad school and want student premium again but don’t want to make another account ( I’m being charged 9.99 right now) can I add student premium to my current account?
- So I had the student rate and graduated and now I’m in grad school and want student premium again but don’t want to make another account ( I’m being charged 9.99 right now) can I add student premium ...
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- Spotify Star
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Student discount to Premium subscription
Hello,I originally signed up for Spotify Premium at the student NUS discount price. My NUS card has since run out and I started paying the full amount for premium some time ago. My card details have changed recently and Spotify was unable to bill me....
- Hello, I originally signed up for Spotify Premium at the student NUS discount price. My NUS card has since run out and I started paying the full amount for premium some time ago. My card details hav...
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- Community Legend
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
My Premium gift card of 100 kr wont go through!
I brought a gift card premium worth 100 krona, and the code on the card is verry hard to understand and will not be accepted by Spotify! Please help me someone! : (
- I brought a gift card premium worth 100 krona, and the code on the card is verry hard to understand and will not be accepted by Spotify! Please help me someone! : (
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Account Keep Changing
Hi i have a user premium with a brother of mine... but every single month my account keeps going to spotify free and i have no idea why...something about we can verify ur address
- Hi i have a user premium with a brother of mine... but every single month my account keeps going to spotify free and i have no idea why...something about we can verify ur address
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- Casual Listener
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Problème d'inscription etudiant
Bonjour, Après avoir fourni les documents nécessaires pour poursuivre une inscription a l'offre premium au tarif etudiant, je reçois un mail pour me dire que mes documents sont conformes et un lien "finaliser l'achat" est présent sur ce mail pour com...
- Bonjour, Après avoir fourni les documents nécessaires pour poursuivre une inscription a l'offre premium au tarif etudiant, je reçois un mail pour me dire que mes documents sont conformes et ...
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- Newbie
- 2226 Views
- 2 replies
- 0 likes
- 2226 Views
- 2 replies
- 0 likes
Shady management on subscriptions.
I enrolled for a student membership 3 years ago. I had it for 2 years and then out of the blue it cancelled with no notification or email telling me they were about to start charging me more. Called support, was told it has to be renewed every year (...
- I enrolled for a student membership 3 years ago. I had it for 2 years and then out of the blue it cancelled with no notification or email telling me they were about to start charging me more. C...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
Spotify premium - Globe account
How can I connect my account to my free Spotify premium access by Globe? Thanks
- How can I connect my account to my free Spotify premium access by Globe? Thanks
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
started my free trial too early
I wanted the free trial for a party I'm having in two weeks because I dont want adds during it but I accidentally started it too early and it will expire before the party. How can I reverse it and get back the free trial for two weeks?
- I wanted the free trial for a party I'm having in two weeks because I dont want adds during it but I accidentally started it too early and it will expire before the party. How can I reverse it and ge...
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- 154 Views
- 0 replies
- 0 likes
- 154 Views
- 0 replies
- 0 likes
Solved!! Premium not available even if paid
I paid premium on 11th october and it was available. Dince today, only spotify free is available. The transaction however was successful and my credit card shows the transaction. What is the problem?
- I paid premium on 11th october and it was available. Dince today, only spotify free is available. The transaction however was successful and my credit card shows the transaction. What is the...
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- Community Legend
- 757 Views
- 10 replies
- 0 likes
- 757 Views
- 10 replies
- 0 likes