Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192938 Views
123 replies
12 likes
- 192938 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22008 Views
28 replies
4 likes
- 22008 Views
- 28 replies
- 4 likes
Solved!! Spotify for development teams
Hi all, I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company. What is the best plan to address this goal? Do you know if Spotify has a dedicated plan for this scope? Best,Mirko
Hi all, I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company. What is the best plan to address this goal? Do you know ...
Spotify Star
1066 Views
3 replies
0 likes
- 1066 Views
- 3 replies
- 0 likes
Change from duo to student after a month
CountrySpainDevice(iPhone SE 2022) My Question or IssueI plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possible?The Duo page sais this "Note: Plan members can only change plans once eve...
Country Spain Device (iPhone SE 2022) My Question or Issue I plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possib...
Spotify Star
450 Views
1 replies
0 likes
- 450 Views
- 1 replies
- 0 likes
Can’t pay for subscription
PlanPremium DuoCountryTürkiyeDeviceiPhone 13 Pro MaxOperating SystemiOS 17My Question or IssueHi! I can’t pay for subscription Duo. There is an information: The payment is failed. Please try again, use a different payment card or a different payment ...
Plan Premium Duo Country Türkiye Device iPhone 13 Pro Max Operating System iOS 17 My Question or Issue Hi! I can’t pay for subscription Duo. There is an information: The payment is fa...
Spotify Star
511 Views
1 replies
0 likes
- 511 Views
- 1 replies
- 0 likes
Hulu.
I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it sound like if I already had Spotify with Hulu acce...
I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it...
Spotify Star
1251 Views
1 replies
0 likes
- 1251 Views
- 1 replies
- 0 likes
Amazon 12 month single subscription upgrade to duo
Plan Amazon 12 month PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have a 12 month Amazon premium subscription. How do I upgrade to duo and what does it cost?
Plan Amazon 12 month Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have a 1...
Spotify Star
760 Views
1 replies
0 likes
- 760 Views
- 1 replies
- 0 likes
Solved!! Changing from Globe Telecom to GCash
PlanPremium Individual CountryPhilippines DeviceSamsung Galaxy A52 5G Operating SystemAndroid 14 My Question or IssueRecently, I've been receiving a notification from my carrier, Globe Telecoms, telling me that it will be removed as a payment method ...
Plan Premium Individual Country Philippines Device Samsung Galaxy A52 5G Operating System Android 14 My Question or Issue Recently, I've been receiving a noti...
Casual Listener
5973 Views
13 replies
1 likes
- 5973 Views
- 13 replies
- 1 likes
Can I use Duo overseas for extended periods?
I live with my husband at the same address but I will travel and work overseas for extended periods.
I live with my husband at the same address but I will travel and work overseas for extended periods.
Spotify Star
284 Views
1 replies
0 likes
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution Want to upgrade my plan, but I don't have access to Google Play
Need help. my account is administrated by google play. I did it long time ago with my old android mobil that do not exist anymore At the moment I have an iPhone. I want to update the subscription from individual to duo but online in google play there...
Need help. my account is administrated by google play. I did it long time ago with my old android mobil that do not exist anymore At the moment I have an iPhone. I want to update the subscript...
Moderator
217 Views
1 replies
0 likes
- 217 Views
- 1 replies
- 0 likes
Superuser Contribution Abunəlik aftomatik olaraq yenilənib kartimnan 10 azn cixilib geri qaytrlsın
Salam Mən bir neçə ay əvvəl spotifyə abunə olmusdum indi isə aftomatik olaraq abunəlik yenilənib və kartimnan 10 azn cixlib zəhmət olmasa vəsayitmi geri qaytarın
Salam Mən bir neçə ay əvvəl spotifyə abunə olmusdum indi isə aftomatik olaraq abunəlik yenilənib və kartimnan 10 azn cixlib zəhmət olmasa vəsayitmi geri qaytarın
Moderator
395 Views
1 replies
0 likes
- 395 Views
- 1 replies
- 0 likes
Notification that I need premium when I already have it
I've bought a new phone, on which Spotify plays no problem. I wish to keep playing Spotify om my old phone too. But when I now login on my old phone, it says ' Spotify Premium needed'. I have Premium though.....! So what should I do?
I've bought a new phone, on which Spotify plays no problem. I wish to keep playing Spotify om my old phone too. But when I now login on my old phone, it says ' Spotify Premium needed'. I have Premium...
Not applicable
301 Views
2 replies
0 likes
- 301 Views
- 2 replies
- 0 likes
Superuser Contribution why can't I get the student discount on my new Spotify account
I tried to get tge discount on my old account but it was with a different email. I deleted that account successfully but I still can't get the discount on this new account. why?
I tried to get tge discount on my old account but it was with a different email. I deleted that account successfully but I still can't get the discount on this new account. why?
Moderator
615 Views
1 replies
0 likes
- 615 Views
- 1 replies
- 0 likes
Play history in Premium Family
My Question or IssueIf I accept an invitation to a premium family plan will my play history (pre-invitation) be visible to the initiator of the family plan?
My Question or Issue If I accept an invitation to a premium family plan will my play history (pre-invitation) be visible to the initiator of the family plan?
Spotify Star
7750 Views
3 replies
0 likes
- 7750 Views
- 3 replies
- 0 likes
Can i get a refund? someone used my gcash account & auto debited a duo plan
I have a Duo plan but the next bill would be on 14th of the month, but today (Aug. 7) Spotify AB auto debited 199 (Duo Plan) on my gcash account. I checked my spotify account order history and no transaction have been today.
I have a Duo plan but the next bill would be on 14th of the month, but today (Aug. 7) Spotify AB auto debited 199 (Duo Plan) on my gcash account. I checked my spotify account order history and no tra...
Spotify Star
900 Views
1 replies
0 likes
- 900 Views
- 1 replies
- 0 likes
Nicht berechtigt für Duo Abonnement
Ich habe aktuell das individuelle Abonnement, da mein Mann aber nun auch gerne Spotify nutzen möchte würde ich gerne in das Duo Abonnement wechseln jedoch wird immer angezeigt das ich dazu nicht berechtigt bin
Ich habe aktuell das individuelle Abonnement, da mein Mann aber nun auch gerne Spotify nutzen möchte würde ich gerne in das Duo Abonnement wechseln jedoch wird immer angezeigt das ich dazu nicht bere...
Spotify Star
317 Views
1 replies
0 likes
- 317 Views
- 1 replies
- 0 likes
Trying to invite my family member to duo - getting error message
I’ve invited my husband to my Duo account. We both confirmed we have the same address listed on our accounts but when clicking the link to join my Duo account he gets the following error message:We couldn’t confirm that you live with the plan manager...
I’ve invited my husband to my Duo account. We both confirmed we have the same address listed on our accounts but when clicking the link to join my Duo account he gets the following error message: ...
Spotify Star
222 Views
1 replies
0 likes
- 222 Views
- 1 replies
- 0 likes
My billing info saved to nephew's account they no longer use or can sign into.
PlanPremiumCountryUnited States DeviceSamsung Galaxy A14 5GOperating SystemAndroid version 14 My Question or IssueI am being charged every month for my nephew's account but he hasn't used it in years and doesn't remember how to login into it. So, I n...
Plan Premium Country United States Device Samsung Galaxy A14 5G Operating System Android version 14 My Question or Issue I am being charged every month for my nephew's ...
Spotify Star
191 Views
1 replies
0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify DUO and using Alexa
I'm a subscriber to Premium myself but my daughter likes to listen on her Alexa. This is problematic as we can't listen to music at the same time. If I got Duo, could my daughter listen to one account via Alexa, while I still have access to Premium o...
I'm a subscriber to Premium myself but my daughter likes to listen on her Alexa. This is problematic as we can't listen to music at the same time. If I got Duo, could my daughter listen to o...
Spotify Star
539 Views
1 replies
1 likes
- 539 Views
- 1 replies
- 1 likes
I was charged for family and duo
I canceled my duo to add family and was charged for both
I canceled my duo to add family and was charged for both
Spotify Star
305 Views
1 replies
1 likes
- 305 Views
- 1 replies
- 1 likes
Xbox Game Pass Deal
PlanCurrently free, should be premiumCountryU.SDeviceAcross all platformsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently purchased the $1 xbox game pass deal with spotify premium for 6 months. I read in the fine...
Plan Currently free, should be premium Country U.S Device Across all platforms Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently purchased...
Regular
1476 Views
2 replies
2 likes
- 1476 Views
- 2 replies
- 2 likes
Cannot access audiobooks with Spotify duo
We have a duo premium account but only one of us has access to audio books. For the other account it shows these are locked.
We have a duo premium account but only one of us has access to audio books. For the other account it shows these are locked.
Casual Listener
587 Views
1 replies
0 likes
- 587 Views
- 1 replies
- 0 likes