Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I pay for Premium, and while it is working on my iPhone, it is not working on my PC. I have tried to restart my computer, uninstalled/reinstalled Spotify, and logged out and back in. None of these things activated Premium on the PC. I haven't ever ha...
Newbie
I pay for Premium, and while it is working on my iPhone, it is not working on my PC. I have tried to restart my computer, uninstalled/reinstalled Spotify, and logged out and back in. None of these th...
Luke
Spotify Star
256 Views
1 replies
0 likes
Hello, I've moved to the USA from turkey and want to update my payment method but when I enter the new USA Visa card it says: Spotify is not available in your country. Help, please.
Visitor
Hello, I've moved to the USA from turkey and want to update my payment method but when I enter the new USA Visa card it says: Spotify is not available in your country. Help, please.
danielspaw
Casual Listener
325 Views
4 replies
0 likes
Apparently I have 2 accounts and I want to make one of them the free service. I try logging in and it will only show me one account, and it's not the one I want
Newbie
Apparently I have 2 accounts and I want to make one of them the free service. I try logging in and it will only show me one account, and it's not the one I want
Tom
Community Legend
165 Views
1 replies
0 likes
Hey all. I am living with my sister for a while and she invited me to her family account. I have placed all the right details, such as address and zip code, but I can't get to work my ticket. I keep getting an error message like:"3-oops, something we...
Newbie
Hey all. I am living with my sister for a while and she invited me to her family account. I have placed all the right details, such as address and zip code, but I can't get to work my ticket. I keep ...
Maxim
Spotify Star
179 Views
1 replies
0 likes
Ayer se actualizo la app de mi celular y deje de ser premium. Tenia una cuenta familiar y le pedi al administrador que me enviara nuevamente la invitacion pero me dice que hay un error y no me deja volver a ser premium
Visitor
Ayer se actualizo la app de mi celular y deje de ser premium. Tenia una cuenta familiar y le pedi al administrador que me enviara nuevamente la invitacion pero me dice que hay un error y no me deja v...
143 Views
0 replies
0 likes
I am currently with Vodafone X and all along I had Spotify premium but yesterday morning it reverted back to a free account. I have been in contact with Vodafone but they could not help me. If someone could help me with this problem it would be great...
Newbie
I am currently with Vodafone X and all along I had Spotify premium but yesterday morning it reverted back to a free account. I have been in contact with Vodafone but they could not help me. If someon...
imattolo
Community Legend
214 Views
1 replies
0 likes
Hey.I got my premium payment done yesterday. I can go offline and do everything that is required by premium in all the settings. But once I try to download a playlist and follow the person behind this playlist, I get told that I need spotify premium....
Newbie
Hey. I got my premium payment done yesterday. I can go offline and do everything that is required by premium in all the settings. But once I try to download a playlist and follow the person behind&n...
imattolo
Community Legend
176 Views
1 replies
0 likes
i bought a spotify premium account and i have the same account on my iphone and ipad but the premium only works on my ipad, how can and can i transfer the premium to work on my iphone?
Newbie
i bought a spotify premium account and i have the same account on my iphone and ipad but the premium only works on my ipad, how can and can i transfer the premium to work on my iphone?
imattolo
Community Legend
538 Views
1 replies
1 likes
desde principios del mes he intentado pagar mi cuenta y no se puede. a la hora de ingresar los datos de la tarjeta de credito me dice que ha habido unerrar. incluso ya llame al banco y me dijeron que no es error de la tarjeta o el banco. tambien ante...
Newbie
desde principios del mes he intentado pagar mi cuenta y no se puede. a la hora de ingresar los datos de la tarjeta de credito me dice que ha habido unerrar. incluso ya llame al banco y me dijeron que...
156 Views
0 replies
0 likes
I'm a paid Spotify subscriber since 2011.Yesterday, I've received an e-mail saying my credit card didn't work for payment.My credit card is perfectly valid and there is no problem with it.So I saw I could pay using Paypal.I followed the link, logged ...
Casual Listener
I'm a paid Spotify subscriber since 2011. Yesterday, I've received an e-mail saying my credit card didn't work for payment. My credit card is perfectly valid and there is no problem with it. So I ...
Leurkou
Casual Listener
178 Views
1 replies
0 likes
What happened to this service in the Nordic countries - specifically Denmark? http://www.recordere.dk/2015/10/spotify-kunder-faar-musik-streaming-til-de-mindste/ Used to be on www.kiidio.com too Help?
Newbie
What happened to this service in the Nordic countries - specifically Denmark? http://www.recordere.dk/2015/10/spotify-kunder-faar-musik-streaming-til-de-mindste/ Used to be on www.k...
180 Views
0 replies
0 likes
You took my payment and shut my account off this needs fixed or I'm terminating service for 4 years your billing has been jacked up but this is bs now you take the payment and provide no service email me asap
Casual Listener
You took my payment and shut my account off this needs fixed or I'm terminating service for 4 years your billing has been jacked up but this is bs now you take the payment and provide no service emai...
125 Views
0 replies
0 likes
Hi There, Looking to find out if you offer a corporate rate for companies with staff members over 100... we are looking to gift our staff with memberships if we can get a discounted rate. Thanks
Newbie
Hi There, Looking to find out if you offer a corporate rate for companies with staff members over 100... we are looking to gift our staff with memberships if we can get a discounted rate.&nb...
270 Views
0 replies
0 likes
Why am I being paid for premium when my subscription is free and I don’t use the app anymore?
Newbie
Why am I being paid for premium when my subscription is free and I don’t use the app anymore?
119 Views
0 replies
0 likes
I cannot find how to purchase a full year for $99 that was advertised for December deal.
Newbie
I cannot find how to purchase a full year for $99 that was advertised for December deal.
173 Views
0 replies
1 likes
Hi there! I am trying to join a Premium for Family Plan. I received an invitation from another member of the plan. I set up a Spotify account, but now I can't find how to upgrade to the existing Family plan. Any help would be appreciated.
Casual Listener
Hi there! I am trying to join a Premium for Family Plan. I received an invitation from another member of the plan. I set up a Spotify account, but now I can't find how to upgrade to...
Theo18
Newbie
462 Views
4 replies
0 likes
I got a notification with 99eur for a year but didn't have the time at that moment.Now I can't find it anymore.Can you please provide the link? I'm a premium user already. Thanks,Karel
Newbie
I got a notification with 99eur for a year but didn't have the time at that moment. Now I can't find it anymore. Can you please provide the link? I'm a premium user already. Thanks, Karel
Bethany_Dawn
Community Legend
213 Views
1 replies
0 likes
Hi, please can you advise if the following is possible and if I understand correctly? - create a brand new Spotify premium account, claiming the 0.99 offer for 3 months using a payment method such as credit/debit card - at some point during the 3 mon...
Gig Goer
Hi, please can you advise if the following is possible and if I understand correctly? - create a brand new Spotify premium account, claiming the 0.99 offer for 3 months using a payment metho...
Bethany_Dawn
Community Legend
1597 Views
3 replies
0 likes
Salve, ho pagato 6 mesi di abbonamento con 18app.Da giorni ormai spotify mi diceva che il mio abbonamento non era attivo ma adesso addirittura mi e' stato bloccato l'abbonamento quando dovrei aver pagato fino a Maggio, vorrei capire il motivo.
Newbie
Salve, ho pagato 6 mesi di abbonamento con 18app. Da giorni ormai spotify mi diceva che il mio abbonamento non era attivo ma adesso addirittura mi e' stato bloccato l'abbonamento quando dovrei aver ...
153 Views
0 replies
0 likes
Hey Guys.I'm from germany. And is buyed me a gift-card. But when I want to go to the Redeem page, they told me there is no page. Also the gift-card website is not found. I'm sad right now, because idk where i can redeem my gift card to get premium
Newbie
Hey Guys. I'm from germany. And is buyed me a gift-card. But when I want to go to the Redeem page, they told me there is no page. Also the gift-card website is not found. I'm sad right now, because ...
Luke
Spotify Star
200 Views
1 replies
0 likes