Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40743 Views
- 20 replies
- 1 likes
- 40743 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5191 Views
- 23 replies
- 2 likes
- 5191 Views
- 23 replies
- 2 likes
Facebook account missing and cannot access
I have 2 premium accounts. The first one was created using my facebook account. The second was created by using a username. Yesterday, I accidentally paired up my facebook account to the second account. Then I realized that it will clash each other, ...
- I have 2 premium accounts. The first one was created using my facebook account. The second was created by using a username. Yesterday, I accidentally paired up my facebook accou...
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- 121 Views
- 0 replies
- 0 likes
- 121 Views
- 0 replies
- 0 likes
Superuser Contribution Subrcibtion
I pay for spotify premium but i dont het it.
- I pay for spotify premium but i dont het it.
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- Spotify
- 215 Views
- 3 replies
- 0 likes
- 215 Views
- 3 replies
- 0 likes
I signed up for premium but it doesnt work
Help i paid for a full year and it doesnt work...
- Help i paid for a full year and it doesnt work...
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- Casual Listener
- 111 Views
- 1 replies
- 1 likes
- 111 Views
- 1 replies
- 1 likes
My premium subscription turned into a free subscription??
I just changed my credit card the past week therefore my spotify stopped working, i then was able to change my payment method in spotify right after and it was working smoothly. My son however uses my exact same account. same username, same password ...
- I just changed my credit card the past week therefore my spotify stopped working, i then was able to change my payment method in spotify right after and it was working smoothly. My son however uses m...
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- 115 Views
- 0 replies
- 0 likes
- 115 Views
- 0 replies
- 0 likes
SUBSCIPTION LOST
Hi, please help. Having difficult finding the right answer and navigating unfriendly whatever is this. I just want to email spotify for complaint. I subscribed for 12 months premium but got lost after 2 days. Basic troubleshooting done but still noth...
- Hi, please help. Having difficult finding the right answer and navigating unfriendly whatever is this. I just want to email spotify for complaint. I subscribed for 12 months premium but got lost afte...
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- Newbie
- 113 Views
- 1 replies
- 1 likes
- 113 Views
- 1 replies
- 1 likes
Sobre pagamento com cartão de débito
Bom dia. Gostaria de saber se é possível realizar o pagamento do meu plano via cartão de débito ou outra alternativa pois pelo cartão de crédito não consigo regularizar o pagamento. No aguardo. Sem mais, Gabriela
- Bom dia. Gostaria de saber se é possível realizar o pagamento do meu plano via cartão de débito ou outra alternativa pois pelo cartão de crédito não consigo regularizar o pagamento. ...
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- 1340 Views
- 0 replies
- 0 likes
- 1340 Views
- 0 replies
- 0 likes
Superuser Contribution Unwanted renewal of Premium membership
Hello there! On the 26th of Juny, I "bought" the 3-months premium membership for 1$. It said that I need to cancel my membership within 3 months to not automatically renew it. I wanted to do that today and saw on my profile page, that the premium acc...
- Hello there! On the 26th of Juny, I "bought" the 3-months premium membership for 1$. It said that I need to cancel my membership within 3 months to not automatically renew it. I wanted to do...
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- Spotify
- 291 Views
- 3 replies
- 0 likes
- 291 Views
- 3 replies
- 0 likes
Solved!! Charge of my card
Halo, i havr joined the student discount. But during the verification, i have disconnected and cannot continue the process and the card has already charged.
- Halo, i havr joined the student discount. But during the verification, i have disconnected and cannot continue the process and the card has already charged.
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Solved!! Spotify for Libraries
Does Spotify sell subscriptions to Libraries? One of my music faculty asked that the library subscribe to Spotify.
- Does Spotify sell subscriptions to Libraries? One of my music faculty asked that the library subscribe to Spotify.
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- Regular
- 3111 Views
- 6 replies
- 2 likes
- 3111 Views
- 6 replies
- 2 likes
Solved!! Unsubscribe Premium
I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel your subscription do not appear. Only this : a tick ...
- I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel y...
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- Newbie
- 8813 Views
- 22 replies
- 3 likes
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Premium
- 8813 Views
- 22 replies
- 3 likes
billing issues constantly
So my son and I got on the family plan because it was cheaper than two separate plans, everything was fine for about 6 months, then I noticed they only charged for a single account and basically kicked me off the family plan. It says he is on a famil...
- So my son and I got on the family plan because it was cheaper than two separate plans, everything was fine for about 6 months, then I noticed they only charged for a single account and basically kick...
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- 234 Views
- 0 replies
- 0 likes
- 234 Views
- 0 replies
- 0 likes
Signed up through Groove, not even getting 30 days free...
I'm coming over from Groove and created my Spotify account during the music transfer process, and when I went to redeem my 60 day promo it immediately told me I already used a promo and wasn't even eligible for 30 days, let alone 60. I don't understa...
- I'm coming over from Groove and created my Spotify account during the music transfer process, and when I went to redeem my 60 day promo it immediately told me I already used a promo and wasn't even e...
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- 124 Views
- 0 replies
- 0 likes
- 124 Views
- 0 replies
- 0 likes
Solved!! Spotify Premium gift cards.
Hello, I have a US Spotify account, I want to buy a Spotify Premium gift card to my friend, he is in the UK, I have tried to send him a gift card, which I bought, but he can't use it. Is there a way to buy the UK Spotify Premium gift card from the US...
- Hello, I have a US Spotify account, I want to buy a Spotify Premium gift card to my friend, he is in the UK, I have tried to send him a gift card, which I bought, but he can't use it. Is there...
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- Casual Listener
- 221 Views
- 2 replies
- 0 likes
- 221 Views
- 2 replies
- 0 likes
Solved!! Swithing from Groove
Once again Microsoft abandons a good music service. I have been using Groove music and just received a notification that it will be discontinued. There will be some sort of partnership with Spotfly. I saw where Groove subscribers can get a 60 day fre...
- Once again Microsoft abandons a good music service. I have been using Groove music and just received a notification that it will be discontinued. There will be some sort of partnership with Spotfly. ...
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- Not applicable
- 744 Views
- 7 replies
- 0 likes
- 744 Views
- 7 replies
- 0 likes
Payment
I accidentally bought the full year package for spotify premium and it was a complete accident, can i remove the transaction? Please reply as soon as possible!!!
- I accidentally bought the full year package for spotify premium and it was a complete accident, can i remove the transaction? Please reply as soon as possible!!!
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- Community Legend
- 190 Views
- 3 replies
- 1 likes
- 190 Views
- 3 replies
- 1 likes
Charged for the free trial
I was charged for a premium subscrption even though I've canceled it during the free trial period. How can I ask for a refund? I'm paying for something I didn't purchase. Cheers
- I was charged for a premium subscrption even though I've canceled it during the free trial period. How can I ask for a refund? I'm paying for something I didn't purchase. Cheer...
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- Newbie
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Need help with switching
Want to switch from premium to family... but I have already been charged the ten bucks... how do I switch and only get charged the difference?
- Want to switch from premium to family... but I have already been charged the ten bucks... how do I switch and only get charged the difference?
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- Community Legend
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Don't Cancel Subscrition
I got my wallet stolen and funds taken out of my card that is connected to my Spotify account, and I don't have enough funds to pay for this month's premium because of this predicament. I got an email on Monday that my premium will be canceled in 5 d...
- I got my wallet stolen and funds taken out of my card that is connected to my Spotify account, and I don't have enough funds to pay for this month's premium because of this predicament. I got an emai...
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- Community Legend
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Premium subscription cancellation
Cancelled my premium subscription and still charging me for premium. I want to stop this.
- Cancelled my premium subscription and still charging me for premium. I want to stop this.
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- Community Legend
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Familymembership by accident
I accidentally bought the family version of spotify while I was trying to learn more info about it, I cancelled it right away but I'm worried that it will be charged from my credit card. I already have premium and I don't want to pay extra for this m...
- I accidentally bought the family version of spotify while I was trying to learn more info about it, I cancelled it right away but I'm worried that it will be charged from my credit card. I already ha...
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- Community Legend
- 133 Views
- 2 replies
- 0 likes
- 133 Views
- 2 replies
- 0 likes