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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69673 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133899 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71390 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254749 Views
156 replies
13 likes
I just subscribed to a premium family subscription, but when i go in my account in "spotify family", the screen turns white and i can't do anything to add members, i hve tried to do it via other links but it does the same thing, i also have unsubscri...
I just subscribed to a premium family subscription, but when i go in my account in "spotify family", the screen turns white and i can't do anything to add members, i hve tried to do it via other link...
Community Legend
319 Views
1 replies
0 likes
I was on Spotify Premium under my sister's account and apparently Spotify doubted that i had the same residential address as my sister. I was overseas when they sent me an email to verify my address and missed the deadline and got locked out when i t...
I was on Spotify Premium under my sister's account and apparently Spotify doubted that i had the same residential address as my sister. I was overseas when they sent me an email to verify my address ...
Community Legend
1246 Views
1 replies
0 likes
Boa Tarde!Mudei os dados de pagamento do meu plano do spotify.Meu plano esta no valor de R$ 8,50 e estao me combrando o valor de R$ 10,00 e a 4 dias cancelaram minha fatura, entrei em contato com o banco, eles me falaram que foi o proprio spotify que...
Boa Tarde! Mudei os dados de pagamento do meu plano do spotify.Meu plano esta no valor de R$ 8,50 e estao me combrando o valor de R$ 10,00 e a 4 dias cancelaram minha fatura, entrei em contato com o...
Spotify Star
222 Views
1 replies
0 likes
Hello, im Alan, i have problems with pay suscription premium. I live in colombia, but he will not let me pay with my credit card DINNERS. Please assis! Thanks
Hello, im Alan, i have problems with pay suscription premium. I live in colombia, but he will not let me pay with my credit card DINNERS. Please assis! Thanks
Spotify Star
281 Views
2 replies
0 likes
Hi I've paid for a year subscription to Spotify, however I have some family members that would like to use it, if I add family plan will I only be charged the extra $4.99 a month?Thanks in advance
Hi I've paid for a year subscription to Spotify, however I have some family members that would like to use it, if I add family plan will I only be charged the extra $4.99 a month? Thanks in advanc...
Newbie
228 Views
1 replies
0 likes
My daughter has the spotify free account with her yahoo email (only one she has). I invited her to join my family premium but it won't let her because she has the free account. There is no where to deactivate the free one so she can use the same emai...
My daughter has the spotify free account with her yahoo email (only one she has). I invited her to join my family premium but it won't let her because she has the free account. There is n...
Spotify Star
254 Views
1 replies
0 likes
So I usually have to pay just the $4.99 for student subscription but I was just charged $9.99. I was hoping to cancel it anyway so can I get a refund for the $9.99 and have my subscription cancelled?
So I usually have to pay just the $4.99 for student subscription but I was just charged $9.99. I was hoping to cancel it anyway so can I get a refund for the $9.99 and have my subscription cancelled?
217 Views
0 replies
0 likes
Hi, I have problem to add my email address to my spotify account as originally I logged via facebook. Due to that I have currently two accounts and cannot connect them. For facebook I use the same email as for spotify account. If I logg in using emai...
Hi, I have problem to add my email address to my spotify account as originally I logged via facebook. Due to that I have currently two accounts and cannot connect them. For facebook I use the sa...
210 Views
0 replies
0 likes
Hello!I was wondering if someone could help me.I had recently payed for a single payment to have my premium as my card wouldn't pay and that was the only option shown to me (I had been paying monthly).I payed on the 15th of December and it is still s...
Hello! I was wondering if someone could help me. I had recently payed for a single payment to have my premium as my card wouldn't pay and that was the only option shown to me (I had been paying mon...
243 Views
0 replies
0 likes
SoI have just bought Spotify Premium with the 3 Months for 0,99€ with PaySafeCard. I know that I had to pay 10€ But I only go 1 Month and not 3 Months Premium.or does it just not show up on my Profile?
So I have just bought Spotify Premium with the 3 Months for 0,99€ with PaySafeCard. I know that I had to pay 10€ But I only go 1 Month and not 3 Months Premium. or does it just not show up on ...
Community Legend
381 Views
1 replies
0 likes
Hi. Can you help me transfer my playlist from my previous acct to this new acct?
Hi. Can you help me transfer my playlist from my previous acct to this new acct?
Community Legend
229 Views
1 replies
0 likes
I would like to check with Spotify as I am a user who had a Spotify premium account prior to signing onto a year contract with my service provider (Singtel) and currently I am being charged twice, both on my debit card and also from my service provid...
I would like to check with Spotify as I am a user who had a Spotify premium account prior to signing onto a year contract with my service provider (Singtel) and currently I am being charged twice, bo...
Community Legend
884 Views
6 replies
0 likes
I currently have the premium account, I am a student at a university. The email I use for my account is my student email but I am not allowed to sign up for the student discount premium becuase it says that I am not enrolled. Even though I am. I am n...
I currently have the premium account, I am a student at a university. The email I use for my account is my student email but I am not allowed to sign up for the student discount premium becuase it sa...
Community Legend
262 Views
1 replies
0 likes
Hello everyone. I have a huge problem. This month Spotify has brought me 9,99 Euro. I checked If I subscribed to Premium, however it doesn't result. Consequently I pay 9,99 Euro for having no Spotify and I cannot withdraw the "subscription" because i...
Hello everyone. I have a huge problem. This month Spotify has brought me 9,99 Euro. I checked If I subscribed to Premium, however it doesn't result. Consequently I pay 9,99 Euro for having no Spotify...
Newbie
208 Views
1 replies
0 likes
Sto provando ad acquistare la versione Premium, ma una volta che inserisco i dati di paypal e accetto, non succede nulla.. Cosa potrei fare? Grazie!
Sto provando ad acquistare la versione Premium, ma una volta che inserisco i dati di paypal e accetto, non succede nulla.. Cosa potrei fare? Grazie!
Casual Listener
235 Views
1 replies
0 likes
Can I pay for family account on a yearly basis (not by month)?
Can I pay for family account on a yearly basis (not by month)?
Newbie
498 Views
3 replies
1 likes
Hello,so today I wanted to buy Spotify Premium (https://www.spotify.com/de/purchase/panel/?country=DE#__main-billing-paypal) But whenever I go to my paypal and press pay I will just get redirected back. I get no message no error or whatever. I also h...
Hello, so today I wanted to buy Spotify Premium (https://www.spotify.com/de/purchase/panel/?country=DE#__main-billing-paypal) But whenever I go to my paypal and press pay I will just get redirected ...
Spotify Star
557 Views
3 replies
0 likes
hi, I just paid a yearly offer to spotify premium but would like to change to spotify family. Is there a way to do that and will I be re-funded for the money I paid for my yearly subscription to spotify premium? Thanks for your help,
hi, I just paid a yearly offer to spotify premium but would like to change to spotify family. Is there a way to do that and will I be re-funded for the money I paid for my yearly subscription ...
195 Views
0 replies
0 likes
I need a refund for 2 months. I didn’t know I was being charged or signed up to be charged until I looked at my statement. It just allowed me to cancel my subscription. Can I please get some assistance.
I need a refund for 2 months. I didn’t know I was being charged or signed up to be charged until I looked at my statement. It just allowed me to cancel my subscription. Can I please get some assistan...
Spotify Star
228 Views
1 replies
0 likes
About 5 month ago I cancelled my premium membership and for some reason they charged me for this months
About 5 month ago I cancelled my premium membership and for some reason they charged me for this months
Spotify Star
247 Views
1 replies
0 likes
