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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128896 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57292 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232464 Views
144 replies
13 likes
Hello, so i have this one problem... I can´t pay with paysafecard, simply the website is not giving me the option to pay with psc, i was discussing about the psc payment option with my friend so he sent me a screenshot of the spotify website that he ...
Hello, so i have this one problem... I can´t pay with paysafecard, simply the website is not giving me the option to pay with psc, i was discussing about the psc payment option with my friend so he s...
Spotify Star
382 Views
1 replies
0 likes
Is there any difference if i subscribe now or in the end/beginning of the month? Is the payment period from 1st to 30th of the month or from today to T+30?Thanks,A.A.
Is there any difference if i subscribe now or in the end/beginning of the month? Is the payment period from 1st to 30th of the month or from today to T+30? Thanks, A.A.
Spotify Star
178 Views
1 replies
0 likes
Dear sir/madam I have some how been signed up to Spotify without my consent. Since August £9.99 has been taken from my account each month. I have a 13 year old daughter who says she has not done this however your icon was on my lenova. Please cancel ...
Dear sir/madam I have some how been signed up to Spotify without my consent. Since August £9.99 has been taken from my account each month. I have a 13 year old daughter who says she has not done this...
Spotify Star
239 Views
1 replies
0 likes
I am trying to update my credit card information. Under My Subscription it correctly says I have spotify premium. I click on Change Payment Option and when I go to change credit card details it says I'm signing up for spotify student.... So when I ch...
I am trying to update my credit card information. Under My Subscription it correctly says I have spotify premium. I click on Change Payment Option and when I go to change credit card details it says ...
Roadie
255 Views
1 replies
0 likes
I just payed for Spotify premium but i does not working. I have checked my bankaccount and that is not the problem. I have Also tried to log out and then in. Can i please talk to someone in swedish please
I just payed for Spotify premium but i does not working. I have checked my bankaccount and that is not the problem. I have Also tried to log out and then in. Can i please talk to someone in swedish p...
Roadie
251 Views
1 replies
0 likes
I want my money back immediately.
I want my money back immediately.
Spotify Star
202 Views
1 replies
0 likes
Hi, I have a problem for the monthly subscription. I used for 1 year gift cards and now I want to make the subscription with the credit card, but on the site there isn’t this option, because there are Spotify for students, Spotify family and the tant...
Hi, I have a problem for the monthly subscription. I used for 1 year gift cards and now I want to make the subscription with the credit card, but on the site there isn’t this option, because there ar...
191 Views
0 replies
0 likes
I would like to start back my premium however it is not allowing me to use my bank card. I used this card last time, how can I get Spotify to accept my card
I would like to start back my premium however it is not allowing me to use my bank card. I used this card last time, how can I get Spotify to accept my card
Roadie
177 Views
1 replies
0 likes
i`m having problems with the payment , i`ve already paid this month and the spotify still showing that i need to update my payment details to keep my music . i have the card invoice
i`m having problems with the payment , i`ve already paid this month and the spotify still showing that i need to update my payment details to keep my music . i have the card invoice
Roadie
294 Views
1 replies
0 likes
How do I cancel my premium subscription?
How do I cancel my premium subscription?
Regular
312 Views
2 replies
0 likes
Hello, I've been a premium subscriber for 2+ years now. I've had no issues paying for premium when I was in Singapore. I've permanently moved to the UK and am now trying to update my payment method from my SG card to my UK card as I will be deactivat...
Hello, I've been a premium subscriber for 2+ years now. I've had no issues paying for premium when I was in Singapore. I've permanently moved to the UK and am now trying to update my payment method f...
Roadie
195 Views
1 replies
0 likes
Hi Spotify! I availed your 129php for 3months Spotify premium yesterday and paid it today thru Cebuana Lhuillier with a referrence code 9PU4Q4L3 and sent it to DragonPay. When I was about to download the songs it says "I need to go on premium to down...
Hi Spotify! I availed your 129php for 3months Spotify premium yesterday and paid it today thru Cebuana Lhuillier with a referrence code 9PU4Q4L3 and sent it to DragonPay. When I was about to download...
Roadie
231 Views
1 replies
0 likes
Hello spotify! me and my family have been using spotify family for like a year, and our payment is set on automatic so we are paying every month. but yesterday when i was in the mood for some music MY spotify was not longer a member of the Family pla...
Hello spotify! me and my family have been using spotify family for like a year, and our payment is set on automatic so we are paying every month. but yesterday when i was in the mood for some ...
Roadie
2936 Views
3 replies
1 likes
I write in my credit card info but it gives me an error 'oops seems your card provider is having a bad day, try again later'. I have free spotify (not a free trial). I keep trying several times a day, 48hr passed since my first time. I don't think th...
I write in my credit card info but it gives me an error 'oops seems your card provider is having a bad day, try again later'. I have free spotify (not a free trial). I keep trying several times a day...
Roadie
182 Views
1 replies
0 likes
I'm trying to activate a 3 month discounted premium subscription (9,99€) that are offered for "returning customers". When I try to activate it (PC Web Browser) I get a notification saying that I'm not eligible because it seems that I have previously ...
I'm trying to activate a 3 month discounted premium subscription (9,99€) that are offered for "returning customers". When I try to activate it (PC Web Browser) I get a notification saying that I...
Casual Listener
887 Views
6 replies
0 likes
I have been a member to the ‘student’ premium subscription for about a year, paying £4.99 a month (as I thought). However, this has suddenly changed without any notice (not sure how long ago) to the full £9.99!
I have been a member to the ‘student’ premium subscription for about a year, paying £4.99 a month (as I thought). However, this has suddenly changed without any notice (not sure how long ago) to the ...
Roadie
267 Views
1 replies
0 likes
Hello, I’ve been using Premium for Students for two months, and I tried to pay for the third month with the same exact card as the past two months and this message popped up “Oops, seems your card or payment provider is having a bad day. Don't worry,...
Hello, I’ve been using Premium for Students for two months, and I tried to pay for the third month with the same exact card as the past two months and this message popped up “Oops, seems your ...
Newbie
482 Views
4 replies
0 likes
Hello, i recently activate my premium account with a code but my account is still on free member. And when i try to activate the code again it said its already used. I get the premium from my phone provider and they told me that my account is upgrade...
Hello, i recently activate my premium account with a code but my account is still on free member. And when i try to activate the code again it said its already used. I get the pre...
Roadie
205 Views
1 replies
0 likes
Hello, just tried to get the latest 3 month premium subscription for 6.99, entered my card details, got charged, but didnt get my premium... Help? Update: Tried again, got charged once again and still didnt get premium. This is ridiculous...
Hello, just tried to get the latest 3 month premium subscription for 6.99, entered my card details, got charged, but didnt get my premium... Help? Update: Tried again, ...
Roadie
188 Views
1 replies
0 likes
I ordered premium yesterday evening. However, I can't chose my songs Which I want to listen or skip a song. Anybody an idea what I can do? If I look at my account I See premium so the payment has been processed.
I ordered premium yesterday evening. However, I can't chose my songs Which I want to listen or skip a song. Anybody an idea what I can do? If I look at my account I See premium so the payment has bee...
Roadie
532 Views
1 replies
0 likes
