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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanFree/PremiumCountryUnited KingdomDeviceAll DevicesOperating SystemWin10/iPhone My Question or IssueRecently tried to upgrade to Spotify Premium. Changed region from US to UK and when I go to purchase a premium membership it is in USD and asks for...
Me han cobrado dos veces cuando solo deberia ser el cobro de un mes
PlanPremiumCountryKorea, Republic of DeviceN/AOperating SystemN/A My Question or IssueI am using the MVNO carrier plan and wish to subscribe for premium using carrier billing. MVNO is not an valid option for setting up payment. I am requesting Spotif...
My yearly subscription was over and was bought down to free version. So, i made the payment for duo premium and it's still not reflected on my account. The money has been deducted from my bank account.
I want to gift my parents a duo subscription to Spotify for Christmas. They are at my house for the next two weeks. Can I begin the subscription for them at my house? I live in NJ, they live in Massachusetts. My concern is the subscription will someh...
Tenia Premium y me cambié a Duo y me han cobrado por tener las 2 opciones, es normal?
Jak můžu požádat o vrácení peněz za premium. Když ho už nechci hned. A chci vrátit penize.
I can't unshuffle or play songs at random either. What should i do?
Hi I'm from Australia trying to get help for my husband is having trouble re-inviting me to our duo plan after I was cancelled out for some reason, but now the app won't allow the option to invite me?
Hello,I currently pay for the Student Premium each month and have recently renewed this for another year. My mum has just paid for the Family plan, and I am wanting to join this through the invite link she sent me. However I want to cancel my current...
The subscription started on December
Entrei no spotify e disse pra eu atualizar o pagamento, atualizei, mas ainda aparece a mensagem, sendo que , em recibos consta que 19/12/2022 , foi realizado o pagamento.
PlanDuoFree/PremiumFrance DeviceNothing (1)Operating SystemAndroid 12 My Question or IssueHello,I am trying to set up a Duo subscription with my wife with whom I live.When she tries to accept the invitation, she enters her address and an error page a...
Mainly do I still keep audiobooks that I downloaded?
PlanPremiumCountryFrance My Question or IssueHi, i've got a problem with my subscription (via Bouygues Telecom). I ended it on september, and since confirmed with my partner company it is indeed cancelled. But it's now december and my account is stil...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium DuoCountryUnited States of AmericaDeviceSamsung Galaxy S9Operating SystemAndroid Oreo Summary of IssueI recently purchased a Spotify Duo Plan as my partner and I moved in together and it only made sense to consolidate or plan. We both cha...
I changed my account form the original premium to spotify student.. Will I be charged again? If I already paid the original amount this month..
PlanFamilyCountrySwitzerland My Question or IssueAs the title says, I have cancelled my family plan, it will end on the 23.12.22. Now I would like to subscribe again, but I can't choose the family plan. No matter what interface/button use, i always g...
PlanPremiumCountryGermanyDevice)Operating System Android 12, Windows 10 My Question or IssueHello community,I'm a premium member and at first wanted to change the payment method so I clicked "direct debit". But now I decided to stay with payment over...